Jun 8, 2017AirbagsSeat belts
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT NOTIFIED DUE TO THE FACT THAT THE MANUFACTURER STATED THAT THEY WOULD SEND THE CONTACT AN EMAIL WHEN THE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/09/17*LJ
NHTSA ODI 10993898
Jun 8, 2017Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART FOR THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SACRAMENTO CHRYSLER AT 3610 FULTON AVE, SACRAMENTO, CA 95821) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10993988
Jun 7, 2017Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED FROM BUTLER LEXUS OF SOUTH ATLANTA (4025 JONESBORO RD, UNION CITY, GA 30291 (678) 783-2703). THE CONTACT DISCOVERED THAT THERE WAS AN OUTSTANDING RECALL ON THE VEHICLE AND THE REMEDY AND PARTS WERE UNAVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER FAILED TO INDICATE THAT THE REMEDY AND PARTS COULD NOT BE RECEIVED BY THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE CONTACT ALSO CALLED NEWNAN PEACHTREE CHRYSLER DODGE, JEEP, RAM (53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WHO ALSO INDICATED THAT THERE WAS NO PERMANENT SOLUTION AVAILABLE YET BECAUSE THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE DEALER AND THE MANUFACTURER PROVIDED NO REASONABLE ACCOMMODATION OF A TRADE-IN AND CLOSED OUT THE CASE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10993806
Jun 6, 2017AirbagsSeat belts
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE LOCAL DEALER, PROGRESSIVE DODGE/JEEP IN MASSOLIN, OHIO, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10993481
Jun 6, 2017AirbagsCrash1 injury
SOMEONE IN A 3/4 TON WORK VAN RAN THROUGH A STOP LIGHT AND PLOWED IN TO THE RIGHT PASSENGER FRONT / SIDE OF MY JEEP WHILE I WAS MAKING A LEFT HAND TURN WE WERE ON THE CITY STREETS.. THE IMPACT WAS SO GREAT THAT WHILE MAKING THE LEFT TURN AND BEING HIT SO HARD MY WIFE AND I WENT THROUGH A PIZZA SHOP HEAD ON. NONE OF THE 8 AIR BAGS IN MY JEEP WENT OFF. THERE IS A RECALL FOR THE JEEPS AIR BAGS FOR WHICH I DID GET A HOLD OF THE DEALERSHIP AND THEY TOLD ME THAT THE RECALL IS STILL OPEN AND NO THEY DO NOT HAVE A FIX AT THIS TIME. NOW READING THE JEEPS FACTORY USER GUIDE THE AIR BAGS SHOULD HAVE GONE OFF. THE JEEP DOES HAVE SEAT-MOUNTED SIDE AIR BAGS AND FROM READING THE FACTORY USER GUIDE IT STATES THAT THIS VEHICLE MAY BE EQUIPPED WITH SUPPLEMENTAL SEAT-MOUNTED SIDE AIR BAGS TO PROVIDE ENHANCED PROTECTION TO HELP PROTECT AN OCCUPANT DURING A SIDE IMPACT. IF THE AIR BAGS WOULD HAVE GONE OFF MY WIFE WOULDN'T HAVE GOT SO HURT. SHE NOW HAS A RIGHT CERVICAL STRAIN, LUMBAR CONTUSION, AND A RIGHT CLAVICLE FRACTURE. ALSO WITH THE HEAD ON COLLISION INTO THE BUILDING THE FRONT AIR BAGS SHOULD HAVE GONE OFF THEY DID NOT.
NHTSA ODI 10993562
Jun 5, 2017AirbagsSeat belts
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10993151
Jun 1, 2017AirbagsSeat belts
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10992630
May 28, 2017AirbagsSeat belts
I RECEIVED NOTIFICATION LAST YEAR ABOUT A RECALL & A REMEDY STILL HASN'T BEEN OFFERED. MY DAUGHTER IS NOW SOMETIMES DRIVES MY CAR AND I AM TERRIFIED. I KEEP BEING TOLD A SOLUTION WILL BE HERE NEXT MONTH, BUT THAT DOESN'T HAPPEN.
NHTSA ODI 10991968
May 28, 2017AirbagsSeat belts
S61 RECALL IN EFFECT SINCE SEPTEMBER 2016 (9 MONTHS). NO REMEDY HAS BEEN ISSUED AT THIS POINT. I HAVE BEEN IN A RENTAL FOR 15 WEEKS AND DEALING WITH OUT OF POCKET COSTS WHILE I WAIT ON REIMBURSEMENT. THIS HAS BECOME A HUGE HASSLE WITH NO END IN SIGHT. I REFUSE TO DRIVE THIS RECALLED VEHICLE WITHOUT ANY GUARANTEE THAT I HAVE WORKING SAFETY DEVICES PROTECTING MY FAMILY AND I. JEEP NEEDS TO STEP UP AND TAKE THESE VEHICLES BACK. I AM UNABLE TO TRADE IT IN ON ANYTHING OTHER THAN A JEEP DUE TO THE RECALL. THEY HAVE NOT OFFERED ANY TYPE OF REPLACEMENT AT THIS POINT, OTHER THAN THE HASSLE OF A LONG TERM RENTAL THAT I HAVE TO PAY FOR UP FRONT AND WAIT ON REIMBURSEMENT.
NHTSA ODI 10992012
May 25, 2017Electrical systemElectronic Stability Control (esc)Brakes
ELECTRIC LIGHT, TRACTION CONTROL LIGHT AND ENGINE LIGHT TURN ON AND THE ENGINE IS ROUGH IDLING. THE VEHICLE WILL NOT ACCELERATE OR BRAKE. THE BRAKE PEDAL BECOME PRESSURIZED AND WILL NOT RESPOND OR DEPRESS.
NHTSA ODI 10991728
May 23, 2017Engine
WAS DRIVING ON I 95 SOUTH AND THE ENGINE JUST STARTER TO HESITATE AND QUIT FOR NO REASON. TOOK CAR TO CHRISLER DODGE DEALER AND THEY ARE SAYING THE ENGINE NEEDS TO BE REPLACED AND CHRISLER WILL NOT HONOR THE WARRANTY BECAUSE THEY SAID THERE WAS NO RECORDS OF OIL CHANGES. NOVEMBER 6, 2013 NHTSA CAMPAIGN NUMBER: 13V552000 LOSS OF OIL PRESSURE MAY RESULT IN ENGINE STALL I ASKED ABOUT THIS ISSUE THAT WAS IDENTIFIED, BUT THEY ARE TELLING ME THAT THE ISSUE HAD TO BE SPECIFFICALLY IDENTIFIED TO THE VIN NUMBER. BUT NOT TO WORRY, CHRISLER CAN SELL ME A NEW ENGINE FOR $6,900. THEY KEEP SAYING THE PARTS FOR NHTSA CAMPAIGN NUMBER: 16V668000 MANUFACTURER CHRYSLER (FCA US LLC) COMPONENTS SEAT BELTS, AIR BAGS STILL ARE NOT AVAILABLE. I AM SURE FOR $2,000 OR SO, CHRISLER MAY BE ABLE TO GET THEM CASE BY CASE. FRUSTRATED!
NHTSA ODI 10991275
May 18, 2017AirbagsSeat belts
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10986365
May 16, 2017SteeringEngine
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD PULL TO THE RIGHT WITHOUT WARNING CAUSING THE TIRES TO RUB AGAINST THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN ALIGNMENT AND A FOUR WHEEL ROTATION WAS COMPLETED HOWEVER, THE FAILURE WAS NOT CORRECTED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL COVER FAILED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED TWICE. THE CONTACT THEN NOTICED WHILE THE VEHICLE WAS PARKED A PUDDLE OF OIL ON THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA ODI 10986062
May 14, 2017AirbagsSeat belts
RECALL DATE WAS 9/13/16. NOW, EXACTLY 8 MONTHS LATER, REPAIR PARTS ARE STILL NOT AVAILALE!
NHTSA ODI 10985580
May 14, 2017AirbagsSeat belts
RECEIVED NOTICE IN SEPTEMBER OF 2016 THAT THE OCCUPANT RESTRAINT CONTROLLER WAS FAULTY AND WOULD RESULT IN A LOSS OF AIRBAG OR SEATBELT PRETENSIONER IN THE EVENT OF A CRASH. I HAVE CONTACTED FCA THROUGH THEIR WEBSITE AS WELL AS CALLED MY LOCAL JEEP DEALER (JIM CLICK AUTO MALL) AND ARE TOLD ONLY THAT THERE ARE NO PARTS AVAILABLE. A YEAR AND NO PARTS IS NOT FIXING A PROBLEM THAT COULD LEAD TO DEATH IN A "TIMELY MANNER".
NHTSA ODI 10985595
May 13, 2017AirbagsSeat belts
HIT A DEER WITH THIS CAR & AIR BAGS DID NOT DEPLOY!!!!!!!!!! NO REMEDY FOR THIS RECALL!!!!! OUR OTHER CAR IS UNDER THIS SAME RECALL!!!!!!!
NHTSA ODI 10985537
May 11, 2017EngineFire
TL* THE CONTACT OWNED A 2014 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 65 MPH EXITING THE HIGHWAY, THE CONTACT NOTICED SMOKE INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, EXITED THE VEHICLE AND NOTICED SMOKE UNDER THE HOOD. THE ENGINE BURST INTO FLAMES AND BLACK SMOKE APPEARED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING COMPANY LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,500. UPDATED 06/28/17*LJ *AS
NHTSA ODI 10984840
May 9, 2017Seat beltsSeats
RECALL IN SEPTEMBER 2016. NOT RESOLVED AS OF MAY 2017. CAN NOT DRIVE WITH FRONT PASSENGERS AND SAFETY RISK FOR FAMILY. SEAT BELT LIGHT ON AND DINGS WITH PASSENGERS. MAIN VEHICLE FOR FAMILY. WHEN WILL THIS BE RESOLVED?
NHTSA ODI 10984440
May 7, 2017AirbagsSeat belts
TAKATA INFLATOORS: THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRE-TENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. SAFETY RISK: THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRE-TENSIONER DEPLOYMENT CAPABILITY IN SUCH CRASH EVENTS MAY INCREASE THE RISK OF INJURY IN A CRASH.
NHTSA ODI 10983949
May 3, 2017AirbagsBody & structureCrash3 injuries
AIRBAGS FAILED TO DEPLOY IN A 35 MPH FRONT END CRASH WITH ANOTHER VEHICLE THAT MADE A LEFT HAND TURN IN FRONT OF MY JEEP PATRIOT.
NHTSA ODI 10983417
May 2, 2017AirbagsSeat belts
RECALL INCOMPLETE, REMEDY STILL NOT YET AVAILABLE.HE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES.
NHTSA ODI 10982975
May 2, 2017AirbagsSeat belts
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO A DEALER THAT INFORMED THAR THE PARTS WERE NOT AVAILABLE BUT THAT THEY WOULD CONTACT HER ONCE THE PARTS WERE AVAILABLE. THE CONTACT ALSO STATED THAT WHILE BRAKING AT 35 MPH, THE REAR DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO TIGHTEN AND RESTRAIN THE OCCUPANTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
NHTSA ODI 10983071
May 2, 2017Fuel system
THE ELECTRONIC THROTTLE CONTROL ON MY 2014 JEEP PATRIOT LATITUDE MALFUNCTIONED. WHILE ATTEMPT TO START THE VEHICLE IT BANG TO SHAKE VIOLENTLY AND BUCKED AS I ATTEMPTED TO MOVE IT FORWARD. THE CAR HAS FEWER THAN 50,000 MILES ON IT. THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED PER THE DEALERS DIAGNOSTICS. THIS WAS NOT COVERED UNDER MY POWERTRAIN WARRANTY AND, FROM WHAT I'VE HEARD, IS A COMMON ISSUE. I HOPE THIS RESULTS IN A RECALL AS THIS COULD HAVE BEEN DANGEROUS HAD IT HAPPENED ONCE I WAS TRAVELING.
NHTSA ODI 10983066
May 1, 2017AirbagsSeat belts
UNREASONABLE AMOUNT OF TIME TO WAIT FOR REPAIR PARTS (8 MONTHS SO FAR) AND REFUSAL TO PROVIDE LOANER OR RENTAL VEHICLE.
NHTSA ODI 10982962
Apr 24, 2017AirbagsSeat belts
I RECEIVED A SAFETY RECALL NOTICE IN SEPTEMBER 2016 BUT WAS TOLD THAT NOTHING COULD BE DONE BECAUSE "REPAIR PARTS NOT AVAILABLE." NOW, 8 MONTHS LATER, PARTS ARE STILL "UNAVAILABLE" AND I AM DRIVING A VEHICLE WHOSE AIRBAG AND/OR SEAT BELTS MAY NOT WORK IN AN ACCIDENT, CAUSING MYSELF AND MY PASSENGERS SERIOUS INJURY. HOW CAN THIS POSSIBLY BE PERMITTED?
NHTSA ODI 10980308