What 958 owners told NHTSA about the 2014 Honda Accord Plug In Hybrid

Power steering randomly goes out while the vehicle is in motion, sometimes on the interstate at high speed. Honda has "fixed" this 4 times and still has issues. Turning the car off and back on temporarily resolves the issue.

NHTSA ODI 11483127

Car occasionally experiences unintended acceleration. This happening today 9/4/2022. Car was brought to a complete stop. It suddenly accelerated while the foot was still on the brake, causing it to rear-end the car in front. Thankfully there no physical injuries reported (yet) We had experienced this a couple of time before. I had contact Honda as well as the local dealer and they cleared the car with no changes.

NHTSA ODI 11482845

The contact owns a 2014 Honda Accord. The contact stated while coming to a stop at a stop sign or stop light, the vehicle inadvertently stopped. There was no warning light illuminated. The contact also stated there was an engine oil consumption failure and corrosion and leakage, in addition to a catalytic converter failure. There were numerous oil changes performed and the battery was replaced five times. The vehicle was towed to the local dealer but was not diagnosed with a failure. The contact related the failure to Honda Service Bulletin 17-089. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,626.

NHTSA ODI 11481802

Several months ago, my Honda that has run very well up until now, started having problems with starting. I took it to Advance Auto and they thought it was the battery so I bought a new battery for over $200. That didn’t help. Then my husband noticed that the dashboard showed to push the brake, gas pedal and starter at the same time. That didn’t really help because sometimes it starts and sometimes doesn’t. We made an appointment at a local dealer where we purchased the car and the maintenance man suggested a new starter but reading through the complaints on here, that doesn’t always help. So he will cancel our appointment. With so many complaints on here about the car not starting, I think it’s your duty to come up with a resolution that works. Several times I have driven the car to places not near our home and the car won’t start. I think this is an unsafe condition and should be repaired!

NHTSA ODI 11481609

Very scared I am financing this Vehicle in my finance and company never worn me that my car was having the problems it have. I have major issuses with that one because my children are little and can not Send for themselves hurt Mainly I found out my car had recall issuses on my own so not cool. No one want them there children or themselves in harms way!!!

NHTSA ODI 11480133

The contact owns a 2014 Honda Accord. The contact stated that while driving at approximately 60 mph, the drive shaft fractured. The vehicle was towed to contact residence. The local dealer was contacted. The vehicle was diagnosed or repaired. The manufacturer was contacted but they provided no additional assistance. The approximate failure mileage was 80,000. The contact stated the failure was related to NHTSA Campaign Number 20V769000 ( Power Train).

NHTSA ODI 11478545

I have a issues that when I’m at a stop light and then I start pressing the pedal to accelerate, the vehicle don’t moved or don’t respond on time. I have to press the pedal several times for the transmission to respond

NHTSA ODI 11478121

The rear view camera turns Black when put in reverse.

NHTSA ODI 11477589

The contact owns a 2014 Honda Accord Hybrid. The contact stated that while his wife was driving at undisclosed speeds, the drive shaft fractured. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was next towed to the local dealer and the contact was informed that the driveshaft needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 160,000. The consumer stated that the front right driveshaft was replaced by the dealer at the owner's expense.

NHTSA ODI 11477104

ABS module failed, causing FCW, airbag, and traction control system to fail as well. Without a functional ABS system, the likelihood of a crash increases. Yes a dealer confirmed this failure, and has replaced the module. Several warning lamps were illuminated.

NHTSA ODI 11476355

Paint peeling by the rear window

NHTSA ODI 11474907

Replaced VSA modulator at 100k, drove for 7 months, steering locked up as I was driving down highway. I was able to control and took to dealership where they said VSA modulator needed to be replaced again. Additionally, starter went out at 168k. Not the quality we expect from Honda.

NHTSA ODI 11474151

The power steering stops working and the display on the screen goes blank leaving you with no power steering momentarily to steer the vehicle. Putting the driver and other at risk because you don’t have full control of the vehicle. In my situation after the vehicle seems to shut off jerking the steering wheel in your hands then it restarts again on it own. I’m in the process of scheduling a appointment with a repair shop for diagnosis. I did not notice any warning lamps, not to say there weren’t any it’s that I didn’t notice them.

NHTSA ODI 11473645

During normal operation of the vehicle several indicating lights suddenly illuminated on the cluster...etc. steering, FCW, LDW, ABS, traction control and the verbiage " FCW FAILED". With the ABS unit not functioning properly the vehicle may, can and will skid uncontrollably under emergency braking, especially during inclement weather conditions. The same can be said for the traction control under acceleration, or normal driving depending on the road condition. With the FCW, and LDW not functioning the risk of a rear, or side collision is greatly increased again, pending the weather condition. As for the steering I am clueless as to the implications it may have, especially that this vehicle is equipped with electronically assisted steering. This vehicle was taken into the local Honda dealer to be looked at after the several attempts to clear codes. First by shutting the vehicle the off and restarting it several times and disconnecting the battery for extended period of time more than once. The dealer ran a diagnostic check, which they conclude that the VSA/ABS modulator needs to replace because of "81-20 ABS CPU internal circuit malfunction, 61-11 VSA modulator control unit power source circuit low voltage: repair will require new VSA Modulator" The vehicle has been taken into the HONDA dealer for inspection (see above statement). It has not been inspected by the police or by the insurance. NO! there were no warning lamps, messages or symptoms to indicate a possible malfunction of the system. This issue first appeared on the 6 July 2022. After doing several independent research about this failure, associated fix and cost to repair. I realized that this is a major issue affecting this make, model, trim, and year. It also extends to these manufacture's other models, trims, and years prior to and after. A Simple search of 2014 Accord "FCW FAILED" will highlight the broad scope of this issue.

NHTSA ODI 11473671

What component or system failed or malfunctioned, and is it available for inspection upon request? Computer System Firmware, available for inspection, currently at dealership. How was your safety or the safety of others put at risk? Multiple dashboard functions not functioning at random. Appears related to a firmware update provided under another recall (Bulletin 15-055:6ZS00EPS Software Update). It is suspected due to timing of incident onset, beginning the day after service. Firmware was installed by dealership service dept. It is unknown at this time all of the buttons affected. Since buttons on steering wheel are affected, and cruise control is also located there, this could pose a severe hazard if cruise control does not respond to a disable request. Cell Phone, radio, display change functions do not work from dashboard. There was a follow up software update (on same EPS system) performed by dealership on June 30, 2020 that improved condition for one day, returning to same issues on the 2nd drive. Details of this update: previous version: 39990-T2F-A010 Update program: 39990-T2F-A020 program part number: 39990-T2F-3050-M1in control module 39980-T2F-A014 Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Jim at the dealership confirmed the issue within 30 seconds of his investigation. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, dealership service center. Will be at dealership 2022-07-11 to 2022-07-15 (estimated) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No prior indication until a dashboard function is used. First appeared 2022-05-17

NHTSA ODI 11473229

The contact owns a 2014 Honda Accord. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle, causing the vehicle to drive over a residential yard. The vehicle was towed to the dealer where it was diagnosed that the brake lines had ruptured. The dealer replaced the brake lines, hoses, and gaskets. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

NHTSA ODI 11471860

2014 Honda Accord (bought new June 2014). Replaced original starter 6-5-22 @70,500 miles. Replacement starter failed 6-14-22. Second starter installed 6-15-22. As of 6-26-22 the starter grinds and will not start intermittently . Top quality starters installed both times.

NHTSA ODI 11471051

The auto is hard to steer. I have not had an incident yet but it is increasingly hard to steer. I received a questionnaire a out this issue earlier this year. Auto steering was fine at that time. That is no longer the case.

NHTSA ODI 11470578

I noticed today that paint was peeling from the upper groove between the roof and back window panel of the car. I’m very concerned that overtime this will lead to corrosion that may possibly affect the integrity and safety of the back window leading to potential injury. Per my research, a “Service Bulletin” was realeased by Honda on Aug 29, 2019 extending the warranty for 2014-2015 Honda Accords to resolve this same issue BUT, unfortunately it was limited to Fanthom Blue Pearls or Obsidian Blue Pearl. In addition, this is not an isolated case as many Honda owners have voiced the same complaint in forums and different websites.

NHTSA ODI 11469924

There seems to be a problem with the ABS control Module. Apparently, the part can fail and cause the ABS warning light to go on. Also. many of the other associated warning lights go on like traction control, steering, and the tire pressure light. It seems as if the part fails often on this year vehicle. The dealer says they can't replace the part because they can't get the part. For the complete safety of the vehicle I would like Honda to replace the part. I think Honda should create a recall for this part failure for safety reasons. My understanding is that this part fails often in this vehicle.

NHTSA ODI 11469734

Every time I start my Car the EPS light comes on and I have to use an unnecessary amount of strength to turn the wheel. I am unable to drive the car because I can't turn it far enough to turn. I went to the Honda Dealership and paid $1,000 to replace the control unit and the problem is still here. The EPS light reappeared while I was driving after Honda Claimed that they fixed the issue.

NHTSA ODI 11468874

Car will randomly not start. Initially, the no start condition occurred once every couple of weeks. After a month or so it was happening multiple times a week. The car became so unreliable I was forced to get it repaired. Independent repair shop quoted me $350 for the starter repair (parts and labor). Multiple Honda service departments quoted me between $750 - $850 for the same repair. Each of the service managers from the three Honda dealers I spoke with told me that aftermarket starters did not perform well in this vehicle. After doing some research, this seems to be the case. I ended up replacing the starter at a Honda dealer whose service manager worked with me to get the final price to $650. This is a common problem with this vehicle and the repair cost me an extra $300 because the aftermarket starters are unreliable in this vehicle.

NHTSA ODI 11468578

Car does not start on the first attempt. Starter does not crank. It makes a click sound. Need to try upto 5 times until it cranks and starts the engine. Took the car to a mechanic and diagnosed a bad starter that needs replacement. I'm disappointed that the starter failed at only 58000 miles.

NHTSA ODI 11467936

While starting my vehicle the Electronic Power Steering indicator light remained on after engine start. Now my vehicle's steering wheel in unable to turn.

NHTSA ODI 11466440

On 5/24/2022 when starting the car the power steering warning light came on, and there was no power steering. The steering wheel shakes when trying to turn. If this had happened when the car was moving at speed there would be a high potential for a (lethal) accident. We have not seen this issue before. We tried restarting the car multiple times, and the warning and issue persisted. Checked the EPS fuse, and that was fine. We ended up taking the car to Grainger Honda in Savannah, GA, and they confirmed the issue. They had to replace the EPS control unit. Not sure if they disposed of the old EPS control unit. The invoice number for the repair is 420950

NHTSA ODI 11466191