Sep 6, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11542956
Sep 4, 2023Airbags
I received a recall for my vehicle months ago due to an airbag issue. The recall states there may be metal fragments in my airbag. This makes the car unsafe to drive. GMC still has no estimated time frame for when the parts will be available. I can’t afford to go out and buy another car while this one just sits. I don’t know how I’m getting my child to and from school starting the day after tomorrow. GMC will not offer a courtesy car and will not buy back the vehicle. This is unacceptable that they just expect me to drive this vehicle knowing there is a chance the safety equipment could kill the occupants of the vehicle.
NHTSA ODI 11542546
Sep 1, 2023Airbags
I learned of airbag recall, and have tried to get something done. No one will help me. Guess I'm stuck with a killer vehicle
NHTSA ODI 11542012
Aug 31, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11541846
Aug 30, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11541707
Aug 24, 2023Airbags
The contact's mother owns a 2014 GMC Acadia. The owner received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11540568
Aug 24, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V3340000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11540605
Aug 22, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11540047
Aug 21, 2023Engine
While driving at 70mph legal speed limit the engine lost all power and ability to brake or steer with and power assistance, mechanic has since told me the timing chain failed and destroyed the engine. Vehicle had aproxmitly 99k miles on it and in good repair. No warning that it was going to fail and was told that this is a common failure with the engines in most gmc / chevy / buick mid size svu.
NHTSA ODI 11539942
Aug 20, 2023Transmission & drivetrainElectrical systemBrakes
1.- Found water in the doors electrical connectors, the radio, alerts, blinkers sounds stops working and makes an electric short circuit sound. Informatic radio systems works on and off. 2.- break pedal with unusual play this make the stop lights turn on all the time and triggers the stabilitytrack system fails the car it’s like speeding up and down. 3.- the previous problem play in the break pedal triggers a transmission malfunction Does not change gears and makes the engine loose power preventing a major damages but at same time it’s very dangerous while driving because we never know when it will happen the failure.
NHTSA ODI 11539679
Aug 15, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11538720
Aug 10, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11537718
Aug 9, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11537377
Aug 7, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11536886
Aug 3, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received recall notification of the NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the message “Replace Service Air Bag” was displayed. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA ODI 11536229
Aug 3, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11536299
Aug 2, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11536138
Aug 1, 2023AirbagsCrash1 injury
The contact owned a 2014 GMC Acadia. The contact stated while her daughter was driving 35 MPH, a vehicle behind her had passed her vehicle and cut in front of her vehicle, and slowed. The contact stated that the daughter was driving into the sun on the road and was unable to see that the vehicle had cut in front of her and had slowed, the daughter crashed into the passenger side of the other vehicle with her front end. The contact stated that her daughter's vehicle had extensive damage to the front end and was not drivable. The contact stated that her daughter's head and face hit the steering wheel from the impact. The front air drivers air bag had not been deployed. The contact stated that her daughter's mouth and front teeth had been broken and her gums lacerated. The contact stated that her daughter's father drove her to an oral surgeon. The contact stated that the police were on the scene and wrote a report. The contact's vehicle was towed to an impound lot. The contact stated that her insurance provider had declared the vehicle a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 220,000.
NHTSA ODI 11535717
Jul 27, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11534747
Jul 27, 2023Airbags
we got a recall letter stating the air bag part could explode and cause injury or death . i contacted my local gm dealer and they said no parts were available. i asked for a rental or loaner untill the parts came in they said no . i contacted gm and they said no.
NHTSA ODI 11534803
Jul 24, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11533994
Jul 17, 2023Transmission & drivetrain
The contact owns a 2014 GMC Acadia. The contact stated that the vehicle was taken to the dealer for a routine inspection; however, the contact stated that she was informed by the technician that the vehicle failed to shift into gear as needed. The contact stated that she was informed by the technician that while shifted into reverse(R), the technician attempted to shift back into drive(D), but the vehicle failed to shift. No warning light was illuminated. The vehicle remained at the dealer and had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.
NHTSA ODI 11532774
Jul 12, 2023Electrical systemAirbags
The contact owns a 2014 GMC Acadia. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the air bag wiring for the driver’s and passenger’s side air bags needed to be re-soldered to the air bag sensors. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 133,440.
NHTSA ODI 11531917
Jul 10, 2023Airbags
Takata recall. The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11531293
Jul 10, 2023Airbags
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11531398