Home · 2014 GMC Acadia Denali · Complaints

What 447 owners told NHTSA about the 2014 GMC Acadia Denali

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (447)Crash / fire / injury (18)Airbags (237)Electrical system (82)Engine (39)Transmission & drivetrain (32)Steering (26)Fuel system (25)Electronic Stability Control (esc) (20)Lights (19)Brakes (10)Body & structure (8)

Newest first · 447 complaints · page 5 of 18

Jan 26, 2024Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568025

Jan 24, 2024Airbags

There is a recall for airbag system that is still unresolved from May of 2023.

NHTSA ODI 11567495

Jan 22, 2024Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11566903

Jan 17, 2024Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11565991

Jan 10, 2024SuspensionElectrical systemAirbags

I took my 2014 GMC Acadia into the dealership I purchased it at because my airbag light was on. This was before the recall. I was told at that time that nothing was wrong and and I probably hit a bump and juggled something loose. I paid $190 for that. Now my vehicle is in the shop and I can no longer operate it or sell it because it is deemed unsafe due to this recall. I contacted GMC and there is no remedy for this. It has been 8 months. This is not timely. They would not offer a replacement, refund or a loaner vehicle. I recorded this call and received a case number. I believe this is against federal law. I then contracted the dealership I purchased the vehicle through and they will not provide a rental or repair or replace my vehicle either. N fact, they were trying to get me to do $4,000 in repairs. This may fall under the lemon law and I contacted an attorney. Some people have been without vehicles 8 months now since this recall occurred. This is absurd. I had one vehicle that now I cannot use. I need to be made whole.I have 5 children. Who is responsible? I will not stop until I get compensated. There are a total of 6 recalls out on my car. Only one has been closed. The seatbelt. The other recalls could cause major damage to expensive components like the engine and transmission. The EUC was under recall and was never fixed in my vehicle also. I found this out through a search on kbb.com. This may have in turn caused more out of pocket expenses

NHTSA ODI 11564770

Jan 8, 2024Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11564156

Jan 8, 2024Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11564182

Jan 4, 2024Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11563565

Jan 3, 2024Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 170,300. VIN tool confirms parts not available.

NHTSA ODI 11563371

Dec 27, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11562073

Dec 19, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560861

Dec 9, 2023Airbags

Recall has not been rectified for months and there’s still no remedy in sight!

NHTSA ODI 11559256

Dec 8, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559157

Dec 5, 2023Airbags

The air bags safety recall has been out since May and not even an ounce of new information has come out with any updates on when we will be seeing new airbags, it’s very unsafe for drivers to be driving these vehicles and possibly have a fender bender and die because the airbag was faulty. We want an update it should be illegal for any of us to have to wait this long without even an update on a timeline of when the bags will be available because most of everyone who is going to get a new vehicle/trade in is being screwed because of the recall. GMC has had multiple recalls within the last couple of years and I wish I would have known that before but that’s in the past. PLEASE protect us and get them in gear or atleast hire them a marketing team t help with updates.

NHTSA ODI 11558469

Dec 4, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11558359

Dec 1, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557815

Dec 1, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557843

Nov 30, 2023Electrical systemEngine

I have had many problems relating to this vehicle, for only owning it for a year. Inaccurate Fuel Gauge Reading- My fuel gauge is inaccurate. It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when the gauge needle says I still have more than plenty of amount (a quarter of a tank or more at times. It differs). I have taken to many shops, it was diagnosed with an electrical and fuel system failure. Electrical shorts and problems- Having electrical shorts on and off. Check engine light comes on/off Vehicle randomly failed to start with no good reason/cause. My vehicle was difficult to start and would require several attempts before starting. Power lock/unlock fob doesn't work, replaced battery multiple times. My windows and sunroof power windows do no work and unable to fully close on/off at times. Check airbag light has been coming on and off. Power Train intermittently, the transmission shifts with a loud thump, at various speeds. Vehicle starts shaking and jerking while shifting gears and going different speeds. My vehicle slows down, power reduce engine and steering difficult at times. Other/ water leak- Found water in all of my tail light assemblies, headlight assemblies, sunroof and windows leaking. There is no proper seal or has worn off, causing leaks in and repairs for many replacements, which are expensive temp fixes with no permanent solution. Causes accidents by not having necessary working equipment for driving conditions. Other:Hood doesn't latch and stay open so difficult to even check fluids properly alone. Multiple dealers have inspected problems, some have not been able to pin point the problem for some of these issues or have been charged unaffordable amount before fixing, and only diagnosing problem. There are recalls out for many of these problems and my vehicle needs to be on the list for serious safety issues!

NHTSA ODI 11557721

Nov 27, 2023Airbags

With the number of deaths and injuries reported due to the airbag malfunction, GM has done little to remedy this issue. At the time of the 5/10/23 notification of the airbag recall, my vehicle was "grounded" out of a concern for my safety. Since six months has passed since the recall was initiated, GM has appeared to have assessed the situation and decided that the price of one life will cost them less than the cost of one replaced airbag.

NHTSA ODI 11556917

Nov 26, 2023Electrical systemAirbags

Passenger Airbag indicator light stays "On" at all times(with or without a seated front passenger) Indicating that "Passenger Airbag is " OFF". Concern that the Airbag System is not functioning properly, thus exposing the front seat passenger to injury in the event of an accident. YES. On 02/24/2023 the vehicle was inspected by an independent service center. Note: a copy of the report/findings is available. The tech determined that two conditions existed; Codes B0023 and B0085. Only my independent service center has inspected/tested the vehicle. On 11/24/2023 I contacted my GMC Dealer to discuss the issue. I was informed of my options. It is my intention to schedule an appointment ASAP. The problem began in January 2023 with the indicator lamp coming on randomly.

NHTSA ODI 11556823

Nov 17, 2023Airbags

Recall still in not fixed and no update my airbag light is on and i got it checked out it's for the recall. This recall is from May 10th something needs to be done!! Please take action make GMC give out loaner cars until it is fixed at the least.

NHTSA ODI 11555584

Nov 16, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555442

Nov 13, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11554943

Nov 1, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11553020

Oct 27, 2023Airbags

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11552208

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 GMC Acadia Denali verdict →