Home · 2014 GMC Acadia Denali · Complaints

What 447 owners told NHTSA about the 2014 GMC Acadia Denali

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (447)Crash / fire / injury (18)Airbags (237)Electrical system (82)Engine (39)Transmission & drivetrain (32)Steering (26)Fuel system (25)Electronic Stability Control (esc) (20)Lights (19)Brakes (10)Body & structure (8)

82 of 447 complaints match · Electrical system · clear filters · page 3 of 4

Mar 8, 2019Electrical systemLightsEngine

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 75 MPH, THE ENGINE POWER REDUCED, SERVICE STABILITRAK, AND TRACTION CONTROL OFF WARNING INDICATORS ILLUMINATED. AS A RESULT, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS HAD TO BE REPLACED EIGHT TIMES WITHIN ONE YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE HAD AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

NHTSA ODI 11185434

Feb 13, 2019Electrical system

TAKATA RECALL MY VEHICLE IS EXPERIENCING TOTAL SYSTEM ELECTRICAL FAILING, IT STARTED WITH A REAR COLLISION MODULE AND NOW IT IS OTHER SYSTEM LIKE; AIRBAG LIGHTS, WINDSHIELD WIPERS, BLINGERS, RADIO, ETC. I HAVE READ THAT THIS IS A COMMON PROBLEM BUT NO RECALL, WE NEED HELP!

NHTSA ODI 11179904

Jan 29, 2019Electrical systemAirbags

THERE IS A WATER LEAK EVERY TIME IT RAINS. ONCE I COULD NOT SHUT OFF MY CAR HAD TO TAKE IT TO THE DEALERSHIP. SAID THE DRAIN LINE FOR SUNROOF HAD DEBRI AND WATER WAS SITTING ON FUSE BOX. WATER LEAKS IN FLOOR BOARD. YESTERDAY, THERE IS NO SOUND IN VEHICLE AT ALL (NO RADIO NO BLINKING NOISE WHEN BLINKER IS TURNED ON.)

NHTSA ODI 11172764

Jan 20, 2019Electrical system

MY CAR IS ON HIS 4TH BATTERY SINCE I BOUGHT IT. SOMETHING KEEPS DRAINING THE BATTERY. TWO TRIPS TO THE DEALER AND THEY SAY ALL OK. TODAY AFTER BEEN THE 4 DAYS AGO, THE BATTERY IS DEAD AS GAIN. IT DOES TAKE CHARGE. CAN I APPLY FOR THE LEMON LAW, I WONDER.

NHTSA ODI 11171042

Jan 10, 2019Electrical system

BLIND SPOT SENSORS IN THE MORRORS ARE ALWAYS LIGHTING UP WITH NOTHING TO SET THEM OFF.GM SAYS THERE IS NO FIX AND THEY KNOW OF THIS PROBLEM WITH THE ACADIA

NHTSA ODI 11166355

Jan 7, 2019Electrical systemWheelsFuel system

FUEL GAGE CONTINUOUSLY SHOWS FULL THEN A FEW MINS LATER EMPTY EVEN AFTER FILLING UP TAKE, GAGE SHOES TIRE LEVELS IN ACCURATELY, LIGHTS WILL FLICKER AND WON'T SHUT OFF AFTER TURNED OFF COMPLETELY, DRIVER SEAT CONTINUES TO WIGGLE LOOSE EVEN AFTER TIGHTENING BACK OVER AND OVER, WHEN VEHICLE ISN'T SITTING IN PARK ON AFTER ABOUT 30MINUTES OR SO IT WILL BEGIN TO SHAKE, SPUTTER THEN FINALLY STALL REGUARDLESS OF ACCELERATING TO RESTART IT WILL STILL STALK WHEN DRIVING FOR AWHILE THE VEHICLE WILL RANDOMLY JERK FORWARD WHILE DRIVING AND FEEL LIKE IT LOSES POWER WHILE DRIVING AS WELL EVEN AFTER I TOOK IT TO A CERTIFIED MECHANIC AND HAVING A SENSOR CHANGED(WHICH A DIAGNOSTIC TEST INDICATED WAS WRONG) ALONG WITH AN OIL CHANGE WE ALSO NOTICED THAT THE RECALLS THAT WERE LISTED PRIOR TO US PURCHASING THE VEHICLE SHOULD'VE BEEN ADDRESSED WEREN'T WE NOTIFIED THE DEALERSHIP THEY SAID THEY'D LOOK AT THOSE RECALLS FROM THEN BUT WE WOULD HAVE TO PAY FOR THEM AT OUR OWN COST AND THAT THE RECALLS AND ISSUE SALES WE HAD TALKED ABOUT WEREN'T LISTED SO AT THIS POINT WE'RE UNABLE TO TAKE THE FAMILY VEHICLE TOO FAR FROM HOME CONSIDERING WE LIVE 30 MINS OUTSIDE OF TUCSON, WE HAVE FOUR KIDS AND MY HUSBAND IS A DISABLED VETERAN WE EVEN STATED TO THE DEALERSHIP WE NEEDED A DEPENDABLE VEHICLE THANK YOU FOR YOUR TIME

NHTSA ODI 11164979

Dec 3, 2018Electrical system

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A SERIES OF ELECTRICAL FAILURES RELATED TO THE COMPUTER SCREEN. THE CONTACT STATED THAT THE ODOMETER DASHBOARD WARNING INDICATOR ILLUMINATED, THE TURN SIGNALS BECAME INOPERATIVE, AND THE SIDE MIRROR BLIND SPOT DETECTORS FAILED. IN ADDITION, THE REAR CROSS TRAFFIC DETECTORS FAILED. THE CONTACT SUSPECTED THAT THE CHASSIS MODULE WITHIN THE VEHICLE WAS FAULTY. CRIPPEN BUICK GMC (8300 WEST SAGINAW HIGHWAY, LANSING, MICHIGAN 48917, (517) 627-8411) WAS MADE AWARE OF THE FAILURES AND STATED THAT THE BATTERY MAY HAVE BEEN FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ODI 11155573

Jun 20, 2018Electrical systemBody & structureEngineCrash

"TAKATA RECALL" ON TUESDAY JUNE 19 I HAD PULLED INTO MY DRIVEWAY JUST BEFORE MY GARAGE WITH MY TWO SMALL CHILDREN. I PUT THE CAR IN PARK AND GOT OUT TO UNLOAD AND PREPARE TO TRANSFER MY ONE KID AND THEN THE OTHER. IT WAS 100 DEGREE WEATHER SO HAD TO KEEP THE CAR RUNNING. AFTER A MINUTE OR SO BEING IN PARK, MY CAR BEGAN TO DRIVE FORWARD WITH NO ONE BEHIND THE WHEEL. MY CAR DROVE OFF MY RETAINING WALL AND LANDED VERTICALLY WITH MY CHILDREN SUSPENDED IN THEIR CAR SEATS. EMERGENCY OFFICIALS RESPONDED. I HAVE VIDEO AND WILL HOLD OFF FIXING THE DAMAGE OF VEHICLE SO THAT THE FEDS CAN INVESTIGATE. GMC ALSO WOULD LIKE TO TAKE A LOOK AT IT. PLEASE LET ME KNOW WHERE TO SUBMIT MY SECURITY FOOTAGE.

NHTSA ODI 11102864

Jun 1, 2018Electrical systemLightsAirbags

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE STALLED AT VARIOUS SPEEDS. IN ADDITION, THE SERVICE AIR BAGS AND SERVICE FRONT CAMERA WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED TO ILLUMINATE. ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL) WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

NHTSA ODI 11099120

Nov 18, 2017Electrical system

TURN SIGNAL INTERMITTENT WHILE DRIVING BOTH STATIONARY AND MOVING. SIDE IMPACT WARNING SYSTEM FAILURE.

NHTSA ODI 11047146

Jul 17, 2017Electrical system

"TAKATA RECALL" CRANK ISSUE. CAR WOULDN'T START AFTER DRIVING TO LOCAL RURAL KING. DEALER BROUGHT CHARGE PACK AND GOT IT GOING. WILL BE TAKING IT IN FOR TESTING. ACADIA WAS PARKED AND LOCKED BEFORE ENTERING STORE WOULDN'T START ON RETURN TO CAR TO LEAVE.

NHTSA ODI 11005999

Jun 28, 2017Electrical system

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR CONDITIONING FUNCTION FAILED TO WORK PROPERLY AND THERE WAS EXTREME HEAT DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO TWO DEALERS: (1) 1ST LIBERTY GMC IN PEORIA, AZ AND (2) DESERT SUN GMC IN ALAMO GORDO, NM. THE FIRST DEALER NOTICED A LEAK, REPLACED A LINE, RECHARGED THE SYSTEM, BUT THE FAILURE CONTINUED MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE FIRST DEALER WHO REPEATED THE SAME SOLUTION, WHICH PROVIDED NO REMEDY AS THE HOT AIR CONTINUED TO EMIT FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE SECOND DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION TO THE DEALER TO REPAIR. THE MANUFACTURER WAS TO FOLLOW UP WITH A RESPONSE WITHIN 48 HRS AND THE CONTACT WAS WAITING FOR A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11001930

Apr 10, 2017Electrical system

IN 2016, A GMC DEALER SOLD ME, AND ATTEMPTED TO INSTALL, AN UPDATE FOR MY "INFOTAINMENT" GPS SYSTEM ON MY 2014 ACADIA DENALI. THE RESULT WAS LOSS OF VEHICLE USAGE ON THREE SEPARATE SERVICE DATES TOTALING 15 DAYS. THE REASON FOR SEVERAL SERVICE DATES WAS CAUSED BY THE GPS SOFTWARE AND THE INABILITY TO NOT ONLY DOWNLOAD THE GPS UPDATE TO THE "INFOTAINMENT" SYSTEM, BUT IN THE PROCESS, IT CAUSED DAMAGE TO THE ENTIRE "INFOTAINMENT" SYSTEM; INCLUDING, NAVIGATION FEATURES, THE HANDS-FREE USE OF ONES' CELL PHONE, VOICE COMMANDS, AND RADIO/ENTERTAINMENT SYSTEMS, AS WELL. THE ELECTRONIC DAMAGE REQUIRED THE REPEATED REPLACEMENT (3) OF THE ENTIRE "INFOTAINMENT" SYSTEM WHEN GMC DETERMINED THAT THE GPS UPDATE SOFTWARE WAS THE PROBLEM. WHILE ONE WOULD EXPECT GMC TO IMMEDIATELY CORRECT THE PROBLEM, IT HAS NOW BEEN THREE YEARS SINCE THE VEHICLE WAS MANUFACTURED WITH A GPS SYSTEM THAT CANNOT BE UPDATED. TO DATE, GMC HAS BEEN UNABLE TO PROVIDE A GPS UPDATE; ONLY EMAILS APOLOGIZING FOR THE INCONVENIENCE WITH UNRELIABLE MOVING TARGET DATES STATING WHEN THE UPDATE WILL BE AVAILABLE. IT IS IRONIC THAT I MUST RESORT TO THE USE OF A DEPENDABLE, READILY UPDATED $300 PORTABLE GARMIN GPS FOR MY EXTENSIVE TRAVELS AROUND THE COUNTRY. FOR THOSE OF US THAT MUST TRAVEL, I SUGGEST A ALTERNATE MAKE/MODEL VEHICLE THAT HAS A MORE RESPONSIVE MANUFACTURER, AND SERVICEABLE VEHICLE ACCESSORY SYSTEMS.

NHTSA ODI 10971557

Mar 22, 2017Electrical system

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN ELECTRONIC MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,000.

NHTSA ODI 10967694

Jan 10, 2017Electrical systemEngine

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/05/17*LJ CONTACT STATED THAT THE PROBLEM HAVE BEEN SOLVED AND CASE COULD CLOSED. *CN

NHTSA ODI 10944198

Dec 29, 2016Electrical system

SIDE COLLISION LIGHTS IN MIRRORS CAME ON SOLID AMBER, AND COMPUTER MESSAGE STATED TO SERVICE SIDE COLLISION SYSTEM, WENT TO GMC DEALER , THEY HAD TO REPLACE TWO MODULES LOCATED UNDER REAR BUMPER, PART # 22960672, $243.39 EACH. DEALER STATED CAUSE WAS WATER DAMAGE, 12 DAYS OUT OF WARRANTY AND ONLY 21000, MILES ON VEHICLE. DEALER WOULD NOT COVER UNDER WARRANTY, STATED RECALL FOR PROBLEM BUT NO LONGER IN EFFECT, THIS IS UNACCEPTABLE FOR A CAR THIS NEW. CALLED GMC,THEY STATED. THEY WOULD NOT COVER DUE TO THE FACT I PAID FOR REPAIR. EXPLAINED I THOUGHT THIS WAS A SAFETY ISSUE AND NEEDED TO BE FIXED TO DRIVE. GMC DENIED CLAIM.

NHTSA ODI 10938432

Oct 21, 2016Electrical system

I PURCHASED A USED CERTIFIED 2014 ACADIA 4 MONTHS AGO. SINCE THE SECOND WEEK OF HAVING IT THE TRUCK SHUTS OFF FOR NO REASON. HAPPENS WHEN DRIVING AT A SLOW RATE. EXAMPLES ARE PULLING OUT OF DRIVEWAY, AFTER BEING STOPPED AT A STOP SIGN, DRIVING THROUGH A PARKING LOT, GOING UP OR DOWN AN INCLINE. THE TRUCK STUTTERS AND EITHER SHUTS OFF OR CATCHES ITSELF. I HAVE BROUGHT IT TO THE DEALERSHIP MORE THAN 3 TIMES AND IT'S NEVER FIXED. MY VIN IS NOT LISTED IN THE STALLING OR IGNITION SWITCH RECALL. IT STARTED INTERMITTENTLY BUT NOW IT'S EVERYDAY ALTHOUGH DEALERSHIP SAYS THEY CAN'T DUPLICATE WHAT I'M DESCRIBING. IT HAS STOPPED AT A STOP LIGHT AND I HAD TO HURRY UP AND HIT THE HAZARD LIGHTS SO I HAD TIME TO PUT IT IN PARK AND RESTART THE ENGINE. HOWEVER AS LONG AS I'M DRIVING ON THE FREEWAY IT'S FINE. JUST WHEN I'M GOING LESS THAN 35 MPH. *TR

NHTSA ODI 10917990

Jun 15, 2016Electrical systemElectronic Stability Control (esc)Engine

TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE RESTARTED IN ORDER FOR THE FAILURE TO STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

NHTSA ODI 10874481

Mar 24, 2016Electrical systemBody & structure1 injury

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE ACTUATOR MOTOR CONTROL SOFTWARE NEEDED TO BE UPDATED. THE CONTACT'S CHILD SUFFERED A MINOR HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,147.

NHTSA ODI 10851430

Mar 1, 2016Electrical systemBody & structure

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THERE WAS PREMATURE RUST AND CORROSION NEAR THE REAR FRAMING AS WELL AS CORRODED WIRING IN THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE WIRING HARNESS. THE RED AND WHITE WIRING WAS FRAYED AND CAUSED THE WIRING HARNESS TO RUB AGAINST THE EXHAUST PIPE. THE DAMAGED ELECTRICAL WIRES CAUSED A FAILURE IN PROPER VOLTAGE DUE TO THE FAILURE. THE DEALER DIAGNOSED THAT THE ELECTRICAL WIRES AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 10839144

Feb 13, 2016Electrical system

BATTERY GOES DEAD OVERNIGHT. TESTED FOR CONTINUITY. SHORT IN THE SYSTEM. SOMETHING IS DRAINING THE BATTERY OVERNIGHT. THERE WAS A RECALL LAST YEAR. SHOP SAID THEY DID NOT HAVE THE PART. I FORGOT ABOUT THE RECALL

NHTSA ODI 10825955

Jan 21, 2016Electrical systemLightsFuel system

BOUGHT CAR BRAND NEW 8-14. SINCE I HAVE TAKEN INTO DEALERSHIP OVER 5 TIMES REGARDING IT STALLING, AND COMPLETE SHUT DOWN WHILE DRIVING. FIRST CAR WOULD SHUT OFF WHEN IN REVERSE. CAR TURNED OFF COMPLETELY MULTIPLE TIMES SITTING AT RED LIGHTS. THEN WHILE I WAS DRIVING 35 MILES ON RESIDENTIAL STREET I HAD COMPLETE FAILURE, CAR TURNED OFF. WAS ABLE TO RESTART AND DRIVE. CAR TAKES A COUPLE SECONDS TO TURN OVER WHEN FIRST PUTTING KEY IN. NOTICED RECALL IN 10-14 FOR EXACT ISSUE BUT GMC DEALER IN CONCORD CA SAYS MY CAR IS NOT INCLUDED IN IT. INTERIOR LIGHTS GO ON AT RANDOM ALONG WITH HEADLIGHTS. GAS GAUGE IN "MILES" READING ON DASH LOWERS BY 20+ MILES EACH TIME I DROP KIDS OFF AT SCHOOL 5 MILES AWAY. EACH TIME I HAVE TAKEN IT TO DEALER, DEALER STATED THEY ARE UNABLE TO DUPLICATE THE EVENTS, NO WARNING CODES ARE SHOWING AND THEY CAN NOT FIND WHAT'S WRONG WITH THE CAR. SHOCKER. BRAND NEW CARS DO NOT OPERATE THIS WAY AND THESE ISSUES ARE VERY SERIOUS AS DEATHS COULD OCCUR WHEN CAR SHUTS DOWN WHILE DRIVING. TAKING IT TO DEALER AGAIN.

NHTSA ODI 10821539

Dec 19, 2015Electrical systemAirbagsSeats

VEHICLE WAS STATIONARY AND IN MOTION DISPLAY READ AIRBAG MALFUNCTION WARNING LIGHT. TOOK VEHICLE TO RANDY MARION GMC IN HUNTERSVILLE, NC TO BE FIXED. ELECTRICAL CONNECTER PROBLEM "DUE TO CORROSION " WAS "FIXED" ONLY TO HAVE ERROR LIGHT COME ON AGAIN 24HRS LATER. THIS IS A NEW VEHICLE WITH ONLY 24,000 MILES ON IT AND IS GARAGE KEPT. RANDY MARION GAVE IS A LOANER VEHICLE AND WAS GOING TO ORDER NEW CONNECTORS FOR THE AIRBAG. WE DROPPED TRUCK OFF ON SATURDAY, DECEMBER 12TH AND FINALLY HAD IT RETURNED TO US THE FOLLOWING FRIDAY AFTERNOON, DECEMBER 18TH "FIXED AGAIN." THIS MORNING, DRIVING FAMILY TO THE STORE, MY FATHER-IN-LAW SAID THAT HIS SEAT WAS NOT STABLE. WE DISCOVERED SEAT WAS NOT BOLTED DOWN AND RETURNED TRUCK BACK TO RANDY MARION BUICK-GMC. SERVICE MANAGER APOLOGIZED AND SAID IT WAS AN OVERSIGHT AND NOT BOLTING THE SEAT BACK DOWN. WAITING TO GET OUR TRUCK BACK IN WORKING A SAFE CONDITION. TERRIBLE!!!

NHTSA ODI 10811261

Aug 10, 2015Electrical system

CAR WAS PARKED IN DRIVEWAY, DOORS SHUT, KEY IN IGNITION. APPROACHED CAR TO GET IN (POSSIBLY TOUCHED THE DOOR HANDLE) AND CAR BEEPED AND LOCKED ITSELF WITH KEYS INSIDE. THIS IS THE SECOND INCIDENT. THE FIRST HAPPENED SEVERAL MONTHS PRIOR IN DEALERSHIP WHEN CAR WAS BEING SERVICED.

NHTSA ODI 10747346

Jul 30, 2015Electrical systemEquipment

TL* THE CONTACT OWNS A 2014 GMC ACADIA. UPON ENTERING THE REAR PASSENGER SIDE OF THE VEHICLE, THE CONTACT REALIZED THAT THE AIR CONDITION WAS BLOWING OUT HOT AIR. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN FOUND THE SYSTEM TO BE LOW ON FREON AND THE VEHICLE HAD AN AIR CONDITIONING LEAK. THE TECHNICIAN RECHARGED THE SYSTEM AND ADDED DYE TO DETERMINE THE ORIGIN OF THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,079.

NHTSA ODI 10745022

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Working with the data? Download all 447 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 GMC Acadia Denali verdict →