What 1,362 owners told NHTSA about the 2014 Ford F-150 Supercab Diesel

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I OWN A 2014 F150 4X4 WITH 3.5 ECO BOOST V6, ON MY WAY TO WORK THE BRAKE LIGHT CAME ON THAN THE LOW BRAKE FLUID LIGHT CAME ON AND IMMEDIATELY AFTER THAT THE WARNING DING. WENT TO HIT BRAKES AND THEY WENT TO THE FLOOR AND THE TRUCK WOULD NOT STOP. I HAD COMPLETE FRONT BRAKE FAILURE AND VERY LITTLE BREAKING IN THE REAR WHEELS. WITH WHAT LITTLE REAR BRAKE I HAD I WAS ABLE TO SLOW THE TRUCK DOWN AND LIMP IT TO THE STORE WHERE I CHECKED THE FLUID LEVEL AND IT WAS EMPTY. THINKING I WAS THE CAUSE I PUT TWO CANS OF FLUID BACK INTO THE SYSTEM TRYING TO GET IT TO THE DEALERSHIP. NOT 2 BLOCKS LATER THE BREAKS ARE GONE AGAIN, I WAS ABLE TO GET IT TO THE DEALERSHIP WHERE THEY SAID THEY THOUGHT THIS WOULD BE WARRANTY WORK KNOWING FULL WELL IT WAS A RECALL. I WAS NOT INFORMED OR TOLD BY THE DEALER NOR THE FORD OF THE RECALL AND BREAK SYSTEM FAILURE. THEY ALSO REPORT THAT DEALER STOCK PARTS CAN'T BE USED AND THAT FORD HAS TO SENT THEM THE NEW PARTS. GREAT UNTESTED PARTS THAT I CANNOT GET ACCEPT THROUGH DEALERSHIP. I COMPLAINED TO FORD AND THEY HAVE IGNORED ME. THE DEALERSHIP HAS THE TRUCK AND HAS NOT COMMUNICATED AT ALL TO ME IN A WEEK.

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TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10887413

THE BRAKES COMPLETELY FAILED. I HAD JUST UNHOOKED A TRAILER. I PULLED FORWARD AND STOPPED AND THEN THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. I PUT IT IN GEAR AND CREEPED FORWARD. ONLY WITH HEAVY PEDAL PUMPING DID I GET SLIGHT BRAKING (AT APPROX 5MPH) THE MASTER CYLINDER TOTALLY EMPTIED INTO THE BRAKE BOOSTER. WHEN FILLING THE MASTER CYLINDER IT LEAKED THE WHOLE BOTTLE INTO THE BOOSTER WITHIN MINUTES THE DEALER STATES THE TRUCK HAS NO BRAKES AT THIS TIME. COMPLETE BRAKE FAILURE.

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COMPLETE BRAKE FAILURE! VEHICLE: 2014 F150 FORD ECOBOOST 4WD WITH 46,000 MILES I DROVE FROM A PARKED POSITION APPROXIMATELY 100' TO A STOP SIGN WHEN THE BRAKES FAILED COMPLETELY. THE BRAKE PEDAL WENT TO THE FLOORBOARD WITH NO BRAKING AND A WARNING APPEARED ON THE DASH THAT THE BRAKE FLUID IS LOW. I WENT PAST THE STOP SIGN AND THROUGH THE INTERSECTION AND STOPPED USING THE EMERGENCY BRAKE. I RECEIVED A RECALL NOTICE ([XXX]) IN THE MAIL THE DAY THIS HAPPENED (7/18/2016). THE RECALL CAME OUT TWO MONTHS EARLIER BUT THIS WAS THE FIRST NOTIFICATION BY FORD. THE RECALL STATES THE BRAKE FAILURE MAY INVOLVE THE FRONT BRAKES AND NOT THE REAR BRAKES WHICH IS TOTALLY FALSE. IN MY CASE, BOTH FRONT AND REAR BRAKES WERE INSTANTLY NON-EXISTENT. ADDITIONALLY THE RECALL STATED THAT A LOW FLUID ALARM AND AUDIBLE SIGNAL WOULD NOTIFY DRIVER IF FLUID WAS LOW. THIS ALSO IS INCORRECT. FORD DEALERSHIPS SAY THEY HAVE NO DIRECTIVE TO PERFORM THE WORK AND NOT PARTS HAVE BEEN PROVIDED SO THEIR HANDS ARE TIED UNTIL FURTHER NOTICE. THEIR ESTIMATE IS THAT IT WILL TAKE ONE MONTH TO GET THE PARTS SO MY TRUCK WILL BE OUT OF COMMISSION BETWEEN ONE AND THREE MONTHS. THIS FAILURE COULD HAVE EASILY BEEN FATAL IF IT HAPPENED IN TRAFFIC OR ON A HIGHWAY INSTEAD OF ON A LIGHTLY TRAVELED SIDE STREET WITH NO TRAFFIC. THIS REPORT MIGHT NOT BE IMPORTANT TO THE NHTSA SINCE NO DEATH OR DAMAGE WAS INVOLVED BUT IT COULD HAVE RESULTED IN SUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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WHEN ATTEMPTING TO STOP WHILE TOWING 7,800LB 5TH WHEEL CAMPER THE BRAKE PEDAL WENT TO THE FLOOR AND THE BRAKE WARNING LIGHT CAME ON. I HAD TO USE THE TRAILERS ELECTRIC BRAKES TO STOP THE TRUCK. I THEN CHECKED THE TRUCK FOR LEAKS AND FOUND NONE. WHEN I CHECKED THE BRAKE FLUID LEVEL IT WAS EMPTY. TRUCK BED TO BE TOWED TO A DEALER. FORD ADMITTED IT WAS COVERED UNDER A SAFETY RECALL BUT HAS NO REPLACEMENT PARTS AND DOESN'T KNOW WHEN THEY WILL HAVE ANY READY.

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LOSS OF BRAKE CONTROL DUE TO MASTER BRAKE CYLINDER FAILURE WHILE VEHICLE IN MOTION. OCCURRED IMMEDIATELY AFTER BRAKE SYSTEM WARNING ALERT ON DASHBOARD. BRAKE PEDAL WENT TO FLOORBOARD WITHOUT ANY BRAKE CONTROL. CHECKED BRAKE FLUID RESERVOIR IMMEDIATELY AFTER SAFETY PARKING AND IT WAS EMPTY. THIS EVENT APPEARS CONNECTED TO THE FORD F150 MODEL YEAR 13-14 WITH 3.5L ECOBOOST ENGINE MASTER BRAKE CYLINDER ISSUE.

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MY VEHICLE PARKED IN MY DRIVEWAY. WHEN I GOT IN IT TO LEAVE THE BRAKE PEDAL PUSHED DOWN TO THE FLOOR AND THE "LOW BRAKE FLUID" INDICATOR CAME ON. WHEN I CHECKED THE BRAKE FLUID THE FLUID RESERVOIR WAS EMPTY. I HAD ABSOLUTELY NO BRAKES FRONT OR REAR. WHEN I FILLED THE RESERVOIR THE BRAKE FLUID LEAKED OUT IMMEDIATELY FROM SOMEWHERE IN THE MASTER CYLINDER WITHOUT THE TRUCK EVEN RUNNING OR DEPRESSING THE BRAKE PEDAL. I HAD THE TRUCK TOWED TO MY DEALER. THE TOW TRUCK DRIVER TOLD ME I WAS THE SECOND 2014 F150 HE HAD TOWED TODAY FOR THE SAME BRAKE ISSUE. MY DEALER INFORMED ME THAT THERE WAS A RECALL OUT ON IT BUT I HAVE RECEIVED NO NOTIFICATIONS FROM FORD. THIS IS AN INCREDIBLY DANGEROUS SITUATION AND IF I HAD BEEN DRIVING WHEN THE BRAKE FLUID EMPTIED OUT OF THE MASTER CYLINDER IT COULD HAVE BEEN CATASTROPHIC.

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TOTAL BRAKE FAILURE WHILE TOWING A 35 FOOT RV TRAILER ON THE HIGHWAY. USED MANUAL TRAILER BRAKES TO STOP THE CAR AND TRAILER. THE CAR HAD NO BRAKES AND HAD TO BE TOWED. MASTER CYLINDER REPLACED. RECALL 16S24 TEMPORARY REPAIR.

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IN MAY 2015 I EXPERIENCED A VIOLENT SHAKING IN THE STEERING WHEEL AND BRAKE PEDAL. IT WAS WORSE WHEN TRAVELING DOWNHILL AT HIGHWAY SPEED ON A HIGHWAY. ON JUNE 1 I TOOK IT TO THE DEALER WITH 16757 MILES. IT WAS DISMISSED AS POOR BRAKING HABITS THAT WARPED THE ROTORS. THE TIRES WERE ROTATED AND THAT SEEMED TO HELP BUT THE SHAKING WAS STILL EVIDENT. BY 47000 MILES AND MANY VISITS TO THE DEALER THEY RELENTED AND I PAID FOR TWO PARELLI TIRES AT COST DUE TO "TIRE ROT". THE VIOLENT SHAKING HAS NOW CEASED; HOWEVER, THERE IS A SHAKING IN THE STEERING WHEEL WHILE DRIVING ON CITY STREETS. I AM CONFIDENT THIS MUST BE CAUSED BY WARPED ROTORS. THEY WERE WARPED ON THE JUNE 1 VISIT AND THEY REMAIN THAT WAY TODAY JULY 6, 2016.

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BRAKE DID NOT WORK AND PEDAL JUST WENT TO THE FLOOR. CAR WAS IN MOTION IN LOCAL MALL PARKING LOT.

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I GOT INTO MY TRUCK PARKED IN THE DRIVEWAY ON A LEVEL SURFACE. I CRANKED THE TRUCK AND PRESSED THE BRAKE TO PUT IT INTO GEAR AND THE BRAKES COMPLETELY FAILED. THE BRAKES WENT ALL THE WAY TO THE FLOOR AND THE DASHBOARD DISPLAYED LOW BRAKE FLUID. IT NOT ONCE EVER DISPLAYED LOW BRAKE FLUID BEFORE THE FAILURE. THE DEALERSHIP IS TELLING ME THAT THE MASTER CYLINDER WILL BE A RECALL BUT NOT YET AND THEY WILL REPLACE THE PART WITH THE DEFECTIVE ONE. I'M HIGHLY ALARMED. I CAN'T BELIEVE THEY WANT TO PUT ME BACK INTO A TRUCK THAT THE BRAKES COMPLETLY FAILED, WITH A KNOW DEFECTIVE PART THAT GIVES ON WARNING THAT IT WILL FAIL. WHEN THE TOW TRUCK DRIVER CAME TO PICK THE TRUCK OF FOR FORD HE TOLD ME WE NEED TO TURN THE TRUCK AROUND TO TOW IT. WHEN HE TRIED USING THE BRAKES HE COULD NOT BELIEVE THAT THEY DID ABSOLUTELY NOTHING. HE WAS SCARED TO TRY AND MOVE THE TRUCK AND TOWED IT BACKWARDS. THE DEALERSHIP ALSO SAID THE BRAKE BOOSTER NEEDED TO BE REPLACED.

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THE VEHICLE WAS PARKED. I GOT IN TO LEAVE THE HOTEL AND THE BRAKES DIDN'T WORK THE BRAKE WENT ALL THE WAY TO THE FLOOR. THERE WAS NO WARNING TO ANY BRAKE ISSUES. WE HAVE NO BRAKES AT ALL. I ADDED BRAKE FLUID AS THERE WAS NONE SHOWING IN THE TRUCK. I DROVE IT TO THE FORD DEALER AND THE FLUID WAS GONE ONCE AGAIN. I PARKED IT THERE. THANKFULLY I WASN'T ON THE HIGHWAY GOING 80 MPH. I LOOKED UP RECALLS AND APPEARS THE MASTER CYLINDER HAS FAILED. FORD HAS NO PARTS TO FIX AT THIS TIME AND THEY ARE NOT SUPPLYING ANY RENTALS. WE HAVE CALLED FORD NUMEROUS TIMES AND THEY HAVE YET TO CALL US BACK AND IT HAS BEEN A WEEK.

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DRIVER WAS IN ROUTE TO A LOCATIONS WHEN THE BRAKE LIGHT BECAME ILLUMINATED AND BRAKE PEDAL STARTED TO FEEL SPONGY. DRIVER WAS ABLE TO SAFELY PULL OVER AND INSECT THE BRAKE FLUID RESERVOIR WHICH WAS VERY LOW. DRIVER DID A VISUAL INSPECTION AND DID NOT SEE ANY FLUID LEAKS.

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DRIVER REPORTED BRAKES FELT SPONGY IN THE MORNING ON LOCATION. DRIVER FUNCTIONED BRAKES A FEW TIME IN PARK AND LIGHT CAME ON. CHECKED FLUID LEVEL AND IT WAS LOW.

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THE BREAK SYSTEM FAILED, THE WARNING LIGHT FOR LOW BRAKE FLUID CAME ON AND IMMEDIATELY AFTER THAT THE BREAKING SYSTEM WOULD NOT FUNCTION. I PUMPED THE BRAKES IN AN EFFORT TO GET SOME PETAL BUT TO NO AVAIL. THE PETAL WENT TO THE FLOOR. MY SPEED WAS APPROX. 45. I WAS SUCCESSFUL IN BRING THE VEHICLE TO A STOP WITH HARD PRESSURE ON THE PETAL AND THE USE OF THE EMERGENCY BRAKE. I WAS WITHIN A MILE OF A MECHANIC AND WAS ABLE TO SLOWLY DRIVE THE VEHICLE TO HIS SHOP FOR EVALUATION. UPON INITIAL INSPECTION THE MECHANIC DETERMINED THAT THE MASTER CYLINDER HAD FAILED. HE ADVISED THAT UNDER NO CIRCUMSTANCES SHOULD THE VEHICLE BE DRIVEN. I SUBSEQUENTLY HAD THE VEHICLE TOWED TO A LOCAL FORD DEALERSHIP FOR EVALUATION. I WAS INFORMED THAT THEY WOULD HAVE TO CONTACT FORD CORPORATE FOR DIRECTIONS AS HOW TO PROCEED. TO DATE MY VEHICLE IS AT THE DEALERSHIP WITH NO WORD AS HOW THEY PLAN TO RECTIFY THE PROBLEM. THIS IS A SERIOUS ISSUE. I FELT LIKE MY LIFE WAS IN GREAT DANGER WHEN THIS OCCURRED. THIS NEEDS TO BE ADDRESSED BY FORD AND THE NTSB.

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BRAKE FLUID WARNING LIGHT CAME ON. WHEN I TRIED TO STOP, THERE WAS NEAR COMPLETE BRAKE FAILURE. PEDAL WENT TO FLOOR WITH ONLY MINOR BRAKING CAPACITY. HAD TRUCK TOWED TO FORD DEALER. I HAD TRUCK AT MY LOCAL DEALER ON 6/16/2016 AND ASKED THEM TO CHECK THE BRAKES BECAUSE OF THE RECALL I HAD HEARD ABOUT. I WAS TOLD THERE WAS NOT A FIX FOR IT AS OF YET. NO MENTION WAS MADE OF BRAKE FLUID BEING LOW AT THAT TIME NOR WAS THERE ANY MENTION THAT I MAY LOSE ALL BRAKING

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LOST BRAKE FLUID AND BRAKE PEDAL WENT TO FLOOR WHILE TRYING TO BRAKE ON THE INTERSTATE. LUCKILY I WAS ABLE TO SLOW THE TRUCK DOWN WHEN I CAME TO A STOP I HAD ZERO BRAKE FLUID AND NO OBVIOUS LEAK.

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MY FAMILY AND I HAD HEADED HOME FROM A FAMILY VACATION AND GOT ONLY 4 MILES FROM MY WIFE'S FAMILY HOME WHEN A LOW BREAK FLUID LEVEL LIGHT CAME ON SUDDENLY. I DROVE FOR ABOUT 30 SECONDS BEFORE PULLING OVER TO THE SIDE OF ROAD TO TURN TRUCK OFF, THEN ON AGAIN HOPING THIS MIGHT SOLVE WHAT I THOUGHT WOULD BE AN ELECTRICAL ISSUE. WHEN I TURNED THE TRUCK BACK ON, THE SENSOR WAS STILL ON. I PROCEEDED TO DRIVE ABOUT 1/2 MILE FURTHER WHEN I NEEDED TO SLOW A BIT DUE TO TURN IN ROAD. THE BREAK PEDAL WENT DOWN TO THE FLOORBOARD. THIS WAS LESS THAN 90 SECONDS TOTAL AFTER THE LIGHT CAME ON TO BEGIN WITH. KNOWING SOMETHING WAS SERIOUSLY WRONG WITH THE TRUCK, WE IMMEDIATELY PULLED OVER FOR GOOD AND CALLED A TOW TRUCK. ONCE IT GOT TO THE DEALERSHIP, THEY INFORMED ME THAT THE BREAK MASTER CYLINDER AND BOOSTER WERE SHOT AND THAT FORD HAD ALREADY BEGUN A RECALL ON THIS ISSUE, THOUGH HAD NOT NOTIFIED THE CONSUMERS YET AND WERE NOT PLANNING TO DO SO UNTIL MID JULY. THAT WAS STRAIGHT FROM THE DEALERSHIP THAT MY TRUCK WAS TOWED TO. KNOWING THIS, MY FATHER IN LAW AND I BEGUN TO CALL OTHER DEALERS WITHIN 100 MILES TO SEE IF THEY MIGHT HAVE A MASTER CYLINDER AND BOOSTER AVAILABLE AND OF COURSE, THEY DID NOT AS FORD HAD ALREADY BEGUN RECALLING THE OLD FROM THE DEALERS. THIS IS A SERIOUS ISSUE AND MY FAMILY AND I COULD HAVE BEEN SEVERELY INJURED HAD WE NOT THOUGHT AND ACTED QUICKLY. ANYBODY WHO HAS EVER DRIVEN A VEHICLE KNOWS THAT MOST LIGHT SENSORS WARN YOU OF A PROBLEM THAT YOU HAVE SOME TIME TO LOOK INTO. THIS ISSUE IS FAR MORE SERIOUS. WE HAD SECONDS TO PULL OVER AND GET SAFE, OR THE BREAKS WOULD HAVE BEEN COMPLETELY DRY OF FLUID LEVELS AND THE VEHICLE HITTING SOMETHING OR SOMEONE WOULD HAVE BEEN COMPLETELY OUT OF OUR CONTROL. MY VEHICLES NOW SITS WAITING FOR PARTS THAT MAY OR MAY NOT BE AVAILABLE ANYTIME SOON. DEALERSHIP JUST SAID TO THROW SOME BREAK FLUID IN AND GO.

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TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE WARNING LIGHT KEPT SWITCHING ON AND OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,200.

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TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED TO ENGAGE. WHILE ATTEMPTING TO STOP THE VEHICLE, IT PROCEEDED THROUGH AN INTERSECTION AND CRASHED INTO A VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,492.

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THIS VEHICLE IS CURRENTLY UNDER RECALL FOR THE MASTER CYLINDER IN THE BRAKING SYSTEM. MY VEHICLE ALREADY EXPERIENCED THE LOSS OF THE BRAKING SYSTEM IN JUNE OF 2015 AND HAD THE BRAKING SYSTEM REPLACED . FORD HAS KNOW RECALLED THE MASTER CYLINDER AND WON'T HAVE A FIX FOR MONTHS AND WANTS THE OWNERS TO CONTINUE DRIVING THEIR VEHICLE. THE SYSTEM ON THIS VEHICLE HAS ALREADY FAILED AND I DON'T T THINK THE VEHICLE IS SAFE TO DRIVE. FORD WANTS YOU TO CONTINUE DRIVING UNTIL THEY GET A FIX OR A TRAGEDY OCCURS TO MY FAMILY WHICHEVER HAPPENS FIRST. I SPOKE WITH FORD CASE #CAS9744853 AND DON'T FEEL THIS IS RIGHT.

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I WAS DRIVING MY TRUCK WHEN THE "SERVICE ADVANCETRAC" LIGHT CAME ON. THE STEERING BECAME SLUGGISH. THE NEXT DAY, MY WIFE WAS DRIVING THE TRUCK WITH THE CHILDREN INSIDE, WHEN THE POWER STEERING ASSIST COMPLETELY WENT OUT, BECAME NEARLY IMPOSSIBLE TO STEER AND MADE VERY LOUD, ALMOST SCREECHING NOISES WHEN TRYING TO TURN THE WHEEL. THIS RESULTED IN MY FAMILY NEARLY CRASHING IN THE TRUCK. THIS WAS WHILE DRIVING ON THE PAVED HIGHWAY/ROADWAY.

NHTSA ODI 10872223

ON 5/24/16 AT APPROXIMATELY 5:30PM WHILE DRIVING ON THE FLORIDA TURNPIKE, A LOW BRAKE FLUID WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. ABOUT 10 MILES DOWN THE ROAD, I LOST BRAKING IN THE TRUCK - THE PEDAL SIMPLY WOULD GO TO THE FLOOR. FORTUNATELY, I WAS IN THE FAR RIGHT HAND LANE AND WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD AND COME TO A STOP. I CALLED AAA AND HAD THE TRUCK TOWED TO THE DEALER I PURCHASED IT FROM.

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TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO BRAKE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED BY PUMPING THE BRAKES AND USING THE EMERGENCY BRAKE. THE CONTACT STATED THAT THE CHECK BRAKE FLUID LIGHT ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,700. THE VIN WAS NOT AVAILABLE.

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