Nov 1, 2017
EXPLODING REAR GLASS - 45F EXTERNAL TEMP, TURNED ON THE REAR DEFROSTER, AFTER ABOUT 5 MINUTES I HEARD WHAT SOUNDED LIKE SOMEONE HIT THE TRUCK WITH A BASEBALL BAT! I LOOK AROUND AND NOTICE THE DRIVERSIDE PORTION OF MY 3 SECTION POWER SLIDING REAR WINDSHIELD HAS SHATTERED. AFTER CALLING A REPAIR PLACE I LEARNED THAT THIS IS A VERY COMMON ISSUE WITH THESE TRUCKS. THERE NEEDS TO BE A RECALL FROM WHAT I CAN TELL, SOUNDS LIKE THE SOURCE OF THE PROBLEM IS FAULTY REAR DEFROST ELEMENTS GETTING TOO HOT AND CAUSING THE GLASS TO SHATTER IN COLD WEATHER. TRUCK RAN FOR A FEW MINUTES IN THE DRIVEWAY BEFORE LEAVING FOR WORK. GLASS SHATTERED ABOUT A MILE INTO THE DRIVE WHILE GOING AROUND 40 MPH ON A CITY STREET (BARKER CYPRESS IN CYPRESS, TX TO BE EXACT).
NHTSA ODI 11042158
Oct 31, 2017Steering
POWER STEERING WENT OUT SUDDENLY AT HIGHWAY SPEEDS , LUCKILY I WAS GOING STRAIGHT. MILAGE 67,953
NHTSA ODI 11041515
Oct 27, 2017Fuel system
INTERMITTENT PROBLEM WITH TRUCK NOT STARTING. TOOK TRUCK TO FORD DEALER AND THEY SAID THEY WILL NEED TO INSTALLL A FUEL PUMP FUSE RELOCATION KIT. I ASKED THE REASON WHY AND WAS TOLD THAT THIS FUSE WILL CONTINUE TO SHORT OUT UNTIL THE KIT WAS INSTALLED. TRUCK IS THREE YEARS OLD AND FUSE LOCATION OR SOME PROBLEM EXISTS THAT WILL SHUT DOWN FUEL PUMP. NO RECALL AND NO WARRANTY? TRUCK WOULD NOT START FOR ME ABOUT 10 TO 15 DIFFERENT TIMES. I'M GLAD THE FUSE DID NOT SHORT OUT WHILE DRIVING. NO DAMAGE OTHER THEN MY TIME AND $330.00 FOR DIAGNOSTIC AND REPAIR "KIT" FROM FORD.
NHTSA ODI 11040403
Oct 22, 2017Electrical system
THE REAR DOOR LOCKS, LOCK SOMETIME AND DON'T OTHERS. IT NOW IS STARTING NOT TO UNLOCK AS WELL. IT IS BOTH OF THE REAR DOORS. WHEN PEOPLE TRY TO GET OUT THEY HAVE TO ROLL DOWN THE WINDOW AND OPEN FROM OUTSIDE. LET'S PRAY THAT THERE IS NOT AN EMERGECY AND MY KIDS HAVE TO GET AND THE WINDOW WANT COME DOWN.
NHTSA ODI 11035504
Oct 19, 2017Electrical system
REAR WINDOW SHATTERED AFTER TURNING ON REAR DEFROST. VEHICLE WAS STATIONARY IN MY DRIVEWAY AT THE TIME.
NHTSA ODI 11034755
Oct 13, 2017Speed control
DRIVING AT 55 MPH IN CRUISE CONTROL. TOUCHED BRAKE TO DISENGAGE CRUISE CONTROL AND PRESSED ACCELERATOR PEDAL TO PASS A SLOW VEHICLE WHEN PEDAL WENT TO THE FLOOR AND ENGINE RACED. I HAD TO PRESS BRAKES WITH ALL MY MIGHT TO SLOW VEHICLE TO 45 MPH AND IT KEPT CLIMBING AND PEDAL WOULD NOT COME UP AND ENGINE SPEED WOULD NOT SLOW. PRESSED OFF BUTTON FOR CRUISE CONTROL AND NOTHING CHANGED. FINALLY AFTER 5 MILES HEARD A POP AND THE PEDAL CAME UP AND ENGINE SPEED DROPPED TO IDLE. COULD NOT STOP EARLIER AS 2 LANE HWY. WITH NO SHOULDER. GUARD RAIL AND RIVER ON RIGHT AND MOUNTAIN CLIFFS ON LEFT SIDE. BROUGHT TO DEALER WHO COULD FIND NOTHING WRONG THEY STATED.
NHTSA ODI 11033296
Oct 8, 2017Brakes
TRUCK IS A 2014 F150 5.0V8 WITH ~50K MILES. WHILE VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS ~65MPH, BRAKE FLUID WARNING LIGHT COMES ON. I TEST THE BRAKES BY GENTLY DEPRESSING THE BRAKE PEDAL, BUT PEDAL CONTINUES WITH NO RESISTANCE NEARLY TO THE FLOOR. BRAKES ARE ALMOST COMPLETELY INEFFECTIVE AND WOULD HAVE ZERO ABILITY TO STOP THE VEHICLE IN AN EMERGENCY SITUATION. I THROW ON THE HAZARD LIGHTS AND CUT TO THE SHOULDER AND HAVE TO MANUALLY DOWNSHIFT THE TRANSMISSION TO SLOW THE VEHICLE. SITUATION COULD HAVE BEEN MUCH MORE SERIOUS AS I WAS IN MODERATE TRAFFIC. I POPPED THE HOOD AND IMMEDIATELY NOTICE THE BRAKE MASTER CYLINDER RESERVOIR IS COMPLETELY EMPTY. AFTER INSPECTING ALL BRAKE LINES FRONT AND REAR AND CHECKING ALL BLEEDER SCREWS ARE CLOSED, NO VISUAL LEAKS ARE PRESENT. AS I WAS 100 MILES FROM HOME DRIVING MY WIFE AND CHILD HOME AT NIGHT, I HAD SOMEONE BRING ME SOME BRAKE FLUID TO TOP OFF THE RESERVOIR. AFTER FILLING THE RESERVOIR AND BLEEDING THE FRONT BRAKES, BRAKES SEEM TO STAY TIGHT. I DRIVE ~10 MILES AND THE BRAKE FLUID WARNING LIGHT FLASHES AGAIN AT HIGHWAY SPEEDS. PULL OVER AGAIN AND NOTICE ZERO FLUID AGAIN. VISUALLY INSPECT ALL LINES, MASTER CYLINDER, BOOSTER, ETC., NO EVIDENCE OF LEAKS. TOP OFF THE RESERVOIR TO LIMP THE VEHICLE TO A SAFER LOCATION. NOTICE THE ENGINE STARTING TO SPUTTER AND FLUID COMPLETELY GONE IN ANOTHER ~10 MILES. OBVIOUSLY THE MASTER CYLINDER HAS FAILED AND IS LEAKING INTO THE BOOSTER WHICH IS AFFECTING THE VACUUM IN THE BOOSTER. THESE ARE THE EXACT SAME SYMPTONS LISTED IN SAFETY RECALL NOTICE 16S24/ NHTSA RECALL 16V-345, HOWEVER THIS DOES NOT COVER 5.0 V8 MOTORS ONLY 3.5L ECOBOOST DESPITE THE SAME BRAKE COMPONENTS BEING USED. SO FAR OVER A QUARTER MILLION TRUCKS HAVE BEEN RECALLED. APPARENTLY NEWER 2015/16 F150S ARE EXPERIENCING SIMILIAR ISSUES AS WELL EVIDENCE OF A LARGE DEFECT IN NEWER MODEL F150 BRAKING COMPONENTS.
NHTSA ODI 11032239
Sep 25, 2017Electrical system
MAIN WIRE HARNESS IS ROUTED OUTSIDE.OF THE FRAME RAILS. MUD IS PULLING THE WIRE HARNESS OFF OF THE VEHICLE.
NHTSA ODI 11025369
Sep 22, 2017Airbags
VEHICLE MANUFACTURED ON 02/28/2014, FORD RECALL 14C10 STARTED THE NEXT DAY. NHTSA # 14V710000. TRUCKS PASSENGER AIRBAG SENSOR ERRORS ON DASH AND STATES TO REMOVE OBJECT FROM AROUND THE SEAT, THERE ARE NO OBJECTS. ALL RESEARCH INDICATES THE SEAT GAP IS NOT CORRECT AND CAUSES ERROR FROM IMPROPER ASSEMBLY. ERROR IS INTERMITTENT BUT PERSISTENT DISABLING THE PASS AIRBAG.
NHTSA ODI 11024947
Sep 20, 2017Visibility & wipers
DRIVING DOWN THE ROAD WITH REAR DEFROSTER ON AND HEARD A LOUD BANG. THE DEFROSTER SHATTERED THE LEFT REAR SECTION OF THE SLIDING REAR WINDOW. FORD HAS BEEN NOTIFIED AND UNWILLING TO HELP.
NHTSA ODI 11024678
Sep 6, 2017SteeringSuspensionWheels
MY TIRE SPEC AND PRESSURE LABEL IS INCORRECT, COLD PSI IS SHOWN AT 55 PSI FRONT AND 60 PSI REAR AND THE TPMS SHOWS LOW PRESSURE IF UNDER 55 AND 60. ALL LOCAL FORD SERVICE ADVISERS SAY IT SHOULD BE 35PSI. I HAVE BEEN COMPLAINING OF VIBRATION ISSUES SINCE I BOUGHT THE TRUCK AND FEEL THIS HAS PUT MYSELF AND MY FAMILY AT RISK NOT TO MENTION THE PREMATURE WEAR ON MY TIRES AND SUSPENSION COMPONENTS.
NHTSA ODI 11021861
Sep 3, 2017Brakes
MY TRUCK EXPERIENCED COMPLETE BRAKE FAILURE WHILE TOWING AN ENCLOSED AUTO TRAILER ON THE HIGHWAY -- LOW BRAKE FLUID WARNING LIGHT ILLUMINATED ON THE DASH. I WAS ABLE TO BRING THE VEHICLE AND TRAILER TO AN EMERGENCY STOP AT A SERVICE STATION AND REFILL THE BRAKE MASTER CYLINDER RESERVOIR (IT WAS ALMOST EMPTY). IT THEN HAPPENED AGAIN ONCE BACK ON THE HIGHWAY. I MADE IT TO A FORD DEALERSHIP, ONLY BEING ABLE TO SLOW AND STOP THE VEHICLE USING THE BRAKES ON THE TRAILER. THE DEALER FOUND THAT ALL THE BRAKE FLUID HAD LEAKED INTO THE BRAKE BOOSTER -- THE EXACT SAME PROBLEM FOR WHICH FORD ISSUED A RECALL ON SIMILAR MAKES/MODELS (MANF. RECALL NUMBER: 16S24). THEY WERE ABLE TO SOURCE A NEW BRAKE MASTER CYLINDER AND REPLACE IT UNDER WARRANTY. NOTE THAT MY VEHICLE WAS NOT INCLUDED IN THE ORIGINAL FORD BRAKE RECALL, BUT I STRONGLY BELIEVE IT SHOULD HAVE BEEN. MY WIFE AND I WERE EXPOSED TO A POTENTIALLY LIFE-THREATENING SITUATION THAT WOULD HAVE BEEN AVOIDED IF FORD HAD WIDENED THE RECALL TO OTHER MODELS.
NHTSA ODI 11021292
Sep 1, 2017Fuel system
I HAVE REPLACED TWO (2) ELECTRONIC THROTTLE BODIES (ETB'S) ON THIS VEHICLE IN LESS THAN 68,000 MILES. COSTS TO ME HAVE BEEN OVER $600 NOT INCLUDING TRAVEL AND INCONVENIENCE EXPENSES. (LAST REPLACEMENT WAS UNDER "EXTENDED WARRANTY" WHICH I WOULD NOT HAVE PURCHASED HAD FORD ADVISED ME OF THE AGREEMENT WITH THE NHTSA.) ON 4MARCH2014 THE NHTSA REPORTEDLY REACHED AN AGREEMENT WITH FORD TO AVOID A RECALL BECAUSE THEY WOULD EXTEND THEIR WARRANTY FOR UP TO 10 YEARS OR 150,000 MILES FOR ETB PROBLEMS. I SURE HAVE NOT RECEIVED THIS! THE PROBLEM HAS ALWAYS OCCURRED WHEN THE VEHICLE WAS IN MOTION, USUALLY ON A 65 MPH TWO LANE ROAD, AND RESULTED IN THE TRUCK ENTERING "LIMP MODE". THIS HAS HAPPENED OVER 15 TIMES OVER THE TWO ETB'S AND REQUIRED A TOW WITH THE LATEST EPISODE. WITH THE LATEST PROBLEM, IT TOOK 3 VISITS TO FORD DEALERS, OVER 490 MILES, WITH THE TRUCK ONLY; PLUS A TOW ($416) AND OVER 392 MILES ON MY WIFE'S CAR (SHE FOLLOWED ME DURING THE LAST TWO VISITS). I CORRECTLY DIAGNOSED THE PROBLEM WITH EACH THE LAST FORD DEALER VISITS (3 IN TOTAL) AS AN ETB FAILURE, AND NEITHER DEALER WOULD BELIEVE ME UNTIL THEY SAW THE PROBLEM ON THE COMPUTER. THE "LIMP MODE" IS EXTREMELY DANGEROUS ON A BUSY HIGHWAY! WE LIVE IN THE MOUNTAINS OF COLORADO AND MUST CROSS A PASS (ABOUT 10,000 FEET) TO GET TO A FORD DEALER. TO ATTEMPT TO DRIVE A VEHICLE THAT WILL ONLY GO ABOUT A MILE OR SO, BEFORE AGAIN ENTERING "LIMP MODE" IS VERY DANGEROUS AND FOOLISH. I DID FILE A COMPLAINT WITH FORD, WITH BOTH ETB'S, THE LATEST CASE IS SUPPOSED TO BE STILL PENDING (FORD CASE #: CAS 12832076). I HAVE CALLED THE FORD REGIONAL CUSTOMER SERVICE MANGER 3 (THREE) TIMES OVER THE LAST TWO (2) DAYS, AND HAVE NOT RECEIVED A RETURNED CALLED ON THE CAS 12832076. IS THIS WHAT THE NHTSA AGREED TO? THE NEXT INFORMATION PROVIDED ONLY PERTAINS TO THE LAST INSTANCE OF THIS RECURRING PROBLEM.
NHTSA ODI 11021138
Aug 29, 2017Brakes
STARTED VEHICLE IN MY PARKING SPOT AT WORK, ONLY TO SEE THE BRAKE FLUID LOW INDICATED ON THE DISPLAY SCREEN. SELECTED OK, DEPRESSED THE BRAKE PEDAL WHICH TRAVELLED ALL THE WAY TO THE FLOOR. OPENED HOOD AND CHECKED MASTER CYLINDER FLUID RESERVOIR AND FOUND IT ALMOST EMPTY. CONTACTED JOE COOPER FORD, YUKON AND TALKED WITH SERVICE MANAGER. HE INDICATED THERE IS A KNOWN PROBLEM WITH THE MASTER CYLINDER LEAKING FLUID PAST THE SEAL. HE SUGGESTED THE VEHICLE BE TOWED TO DEALERSHIP FOR ANALYSIS AS FORD HAS A RECALL ON THIS VERY ISSUE. TECH PULLED MASTER CYLINDER AND FOUND BRAKE BOOSTER FILLED WITH BRAKE FLUID. SERVICE ADVISOR SUGGESTED MASTER CYLINDER REPLACEMENT AT A COST OF APPROX. $750.00. WHEN QUESTIONED ABOUT WARRANTY, I WAS ADVISED MY MODEL DOES NOT MEET THE CRITERIA AS CURRENTLY POSTED BY FORD AS MY VEHICLE IS A 5.0L NOT A 3.8L V-6. WHEN ASKED ABOUT THE CONDITION OF THE BRAKE BOOSTER DUE TO CHEMICAL CONTAMINATION, THE ADVISOR WAS UNSURE WHAT TO DO. HE SUGGESTED I COMMUNICATE WITH THE SERVICE MANAGER ABOUT BOTH THE REPAIR METHOD AND COSTS. AFTER REVIEWING THE RECALL I FOUND FORD RECOMMENDS; IF THE BRAKE BOOSTER HAD ANY FLUID BOTH THE MASTER CYLINDER AND BOOSTER SHOULD BE REPLACED. I CONTACTED THE DEALERSHIP TO DISCUSS THE OPTIONS AND COMPLETE THE REPAIR. I AM REQUESTING THE PARTS BE RETURNED TO FORD FOR WARRANTY EVALUATION/CONSIDERATION. I CANNOT LOGICALLY UNDERSTAND WHY THE ENGINE TYPE MAKES A DIFFERENCE ON THE BRAKING SYSTEM. I AM AWAITING A REPORT FROM FORD ON THIS MATTER.
NHTSA ODI 11020276
Aug 23, 2017BrakesCrash1 injury
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE BRAKE WARNING INDICATOR ILLUMINATED. THE OCCUPANT ENGAGED THE EMERGENCY BRAKE AND DROVE OFF THE ROAD. THE OCCUPANT SUSTAINED BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. NEITHER A POLICE NOR A FIRE REPORT WERE FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD LOCATED AT 1010 OLD US HIGHWAY SOUTHERN PINES, NC 28387) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12964409. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA ODI 11019172
Aug 21, 2017Brakes
DRIVING ON THE ROAD AND MY TRUCK SAID IT WAS LOW IN FLUID. THOUGHT THAT I COULD GET TO MY DESTINATION SO THAT I CAN BUY MORE BRAKE FLUID SO THAT MY TRUCK WOULD BE OK. DURING GETTING TO MY DESTINATION MY BRAKES STOPPED WORKING I HAD NO OPTION BUT TO USE THE EMERGENCY BRAKES. TOWED IT TO THE DEALER AND THEY ARE CHARGING ME 850 IN PARTS AND LABOR. I BOUGHT THIS TRUCK BRAND NEW AND ONLY HAS 36000 MILES. WHAT WOULD HAPPENED IF I WAS ON A HIGHWAY GOING FASTER. I'VE COULD CAUSED A MAJOR ACCIDENT FOR SOMETHING THAT I DIDN'T DO. MANY OTHERS HAVE HAD THE SAME ISSUE. THEY TOLD ME IT WAS THE ECO BOOST AND BRAKE MASTER CYLINDER THAT WENT BAD. I'VE REVERED OWNED A VEHICLE THAT'S EVER HAD THIS PROBLEM.
NHTSA ODI 11018652
Aug 15, 2017Steering
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE NEARBY DEALER (BARNES ENTERPRISES LOCATED AT 272 W MAIN ST, EAST BROOKFIELD, MA 01515; (508) 867-7413) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND ADVISED THE CONTACT TO GET THE VEHICLE COMPLETELY DIAGNOSED. THE FAILURE MILEAGE WAS 44,000.
NHTSA ODI 11015338
Aug 9, 2017Engine
LOSS OF POWER IN 2014 F150 ECOBOOST. THE PLUGS WERE CHANGED OUT AT 30,000 AND THEY WERE COVERED IN OIL. I HAVE NOTICED THE ENGINE STRUGGLING MORE WHEN I TOW UTV WITH SINLGE AXLE TRAILER. THE POWER IS DIMENISHING WITH MILEAGE. THE OIL (SYNTHETIC) IS CHANGED EVERY 3,000 AN ITS IS SPENT. I WOULD LIKE TO KNOW FROM FORD WHY MY TRUCK AT COLD START IDLES RUFF, DECREASE IN GAS MILEAGE AND NOTICED DECREASE IN TORQUE. THIS HAS BEEN GOING ON FOR A YEAR AND A HALF.
NHTSA ODI 11013837
Aug 9, 2017Steering
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 35 MPH AND TURNING A CORNER, THE STEERING WHEEL BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER (ABERLE FORD 1025 MAIN STREET, SABETHA, KS 66534) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V316000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. ...UPDATED 10/19/17 *BF UPDATED 10/26/2017*JS
NHTSA ODI 11014032
Aug 7, 2017Electrical system
REMOTED STARTED MY F150 AS I NORMALLY WOULD IN THE MORNING. ENTERED THE VEHICLE TO HEAR CRACKING, LOOKING IN MY REAR VIEW AND NOTICED THE REAR WINDOW SHATTERED. SMOKE WAS COMING FROM THE LOWER CORNER. ENTER THE TRUCK BED TO GET A BETTER LOOK AND THE RUBBER IN THE LOWER CORNER WAS BURNING AND MELTING. SHUT TRUCK OFF. IT APPEARS THE REAR DEFROSTER MALFUNCTIONED AND COULD HAVE CAUSED A FIRE. THE TRUCK IS AT THE DEALERSHIP NOW. NO RECALL AND THEY DID NOT TAKE THE ISSUE VERY SERIOUSLY.
NHTSA ODI 11013370
Aug 6, 2017Transmission & drivetrain
F-150 AT 34,000 MILES, UNDER WARRANTY, AND ONLY SERVICED BY FORD MECHANICS - WHEN TOWING 6,500 LB TRAILER I RECEIVE MESSAGE "TRANSMISSION OVERHEATING POWERING DOWN". TRUCK THEN GEARS ITSELF DOWN AND DOES NOT EXCEED 45 MPH. THIS CONSISTENTLY NOW OCCURS WHEN ENGINE TEMPERATURE HITS 215. WHEN TOWING I CAN NOT EXCEED 55 MPH OR TEMPERATURE IMMEDIATELY CLIMBS TO 215 AND TRANSMISSION OVERHEATS. I HAVE TO PULL OVER AND LET ENGINE COOL. THIS PROBLEM STARTED IN MAY 2017 AND HAS NEVER PREVIOUSLY OCCURRED. COURTESY FORD IN POCATELLO, ID REPEATEDLY STATES THERE IS NOTHING WRONG AND REFUSES TO TAKE ANY CORRECTIVE ACTION. BECAUSE OF THIS ISSUE I HAVE CANCELLED SEVERAL CAMPING VACTIONS FOR MY FAMILY AS I FEAR TRUCK WILL SUFFER A SEVERE BREAKDOWN AND COURTESY FORD WILL AGAIN REFUSE TO HONOR WARRANTY SERVICE.
NHTSA ODI 11013051
Jul 21, 2017Brakes
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING APPROXIMATELY 70 MPH, THE LOW BRAKE FLUID SENSOR SUDDENLY ILLUMINATED. MOMENTS LATER, WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE DRIVER USED THE EMERGENCY BRAKE TO REDUCE THE SPEED AND STOP THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE BRAKE FLUID RESERVOIR WAS EMPTY; HOWEVER, THERE WAS NO EVIDENCE OF BRAKE FLUID LEAKING. AFTER REFILLING THE RESERVOIR WITH FLUID, THE BRAKES APPEARED TO WORK MOMENTARILY BEFORE THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI 11006797
Jul 17, 2017Brakes
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 10 MPH APPROACHING A STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, THE BRAKES FAILED AND THE LOW BRAKE FLUID SENSOR ILLUMINATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND COASTED THROUGH THE STOP SIGN. THE CONTACT DROVE THE VEHICLE AROUND IN A CIRCLE BACK TO A PARKING SPOT TO SLOW THE VEHICLE DOWN. THE BRAKE PEDAL TRAVELED TO THE FLOOR BOARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE AND PLACE THE VEHICLE INTO PARK IN ORDER TO STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
NHTSA ODI 11005854
Jul 11, 2017Engine
THE VEHICLE LOST POWER WHILE DRIVING AT 75 MPH ON I-25 IN NEW MEXICO. IT WAS VERY SCARY TRYING TO PULL TO THE RIGHT SHOULDER IN TRAFFIC WILL NO ENGINE POWER APPARENTLY AVAILABLE. THIS OCCURRED ON TWO MORE OCCASIONS BEFORE THE DEALER COULD SEE THE VEHICLE. SUBSEQUENTLY LEARNED THAT WHAT THE PU DID WAS ENTER THE "LIMP HOME" MODE. WHEN THE DEALER FINALLY LOOKED AT THE ERROR CODES IN THE TRUCKS MEMORY, THE CAUSE WAS A DEFECTIVE ELECTRONIC THROTTLE BODY (ETB). IT'S REPLACEMENT HAS RESOLVED THE ISSUE AT LEAST FOR NOW.
NHTSA ODI 11004266
Jul 5, 2017Engine
IN MOTION AT 70MPH ENGINE LOST POWER VEHICLE BEGAN TO SHUTTER, WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON HIGHWAY. CHECK ENGINE LIGHT CAME ON FLASHED FOR 30 SECONDS AND WENT OUT. DEALERSHIP SHOWS NO CODES OR PROBLEMS. VERY DANGEROUS SITUATION ON TWO LANE HIGHWAYS. THIS IS A 3.5 V6 ECOBOOST FORD ENGINE,
NHTSA ODI 11003108