What 1,362 owners told NHTSA about the 2014 Ford F-150 Supercab Diesel

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW BEHIND THE DRIVER'S SEAT UNEXPECTEDLY SHATTERED. THE VEHICLE WAS TAKEN TO COURTESY FORD (3921 W RIVER DR, DAVENPORT, IA 52802, (563) 326-4011) WHERE THE CONTACT WAS REFERRED TO A LOCAL GLASS REPAIR CENTER FOR REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

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REAR CAB GLASS DRIVERS SIDE SHATTERED 10 MIN AFTER REMOTE STARTING TRUCK. STATIONARY VEHICLE. SAT IN TRUCK FOR A FEW MINUTES AND HEARD WHAT SOUNDED LIKE GUNSHOT TO THE ROOF. GOT OUT AND EXAMINED ROOF, NO TREES OR ANYTHING AROUND. FOUND ONE OF THE REAR GLASS PANELS SHATTERED. REAR DEFROST BUTTON WOULD NEVER LIGHT UP (FIGURED IT WAS BROKEN). WAS SET TO AUTOMATICALLY COME ON WHEN REMOTE STARTING TRUCK. TEMP WAS BETWEEN 20-25 F. REAR WINDOW DEFROST BUTTON NOW LIGHTS UP FOR THE FIRST TIME. QUICK INTERNET SEARCH REVEALS THAT THIS EXACT SCENARIO HAPPENS TO THOUSANDS OF OTHERS WITH THIS TRUCK. A RANDOM EXPLODING WINDOW DUE TO HAVING A REAR DEFROST ON IN THE WINTER SHOULD NOT BE PAID FOR BY THE OWNER. THIS IS A CLEAR DEFECT IN THE VEHICLE.

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REAR DRIVER'S SIDE WINDOW SHATTERED VIA A FAULTY DEFROSTER. FORD SAYS IT IS NOT A KNOWN ISSUE, BUT THERE ARE MANY WEBSITE FORUMS SHOWING THAT INDEED IT IS A KNOWN ISSUE. THERE NEEDS TO BE A RECALL ON THESE WINDOWS. I USED THE REMOTE START TO WARM UP THE VEHICLE (IT WAS 47 DEGREES OUTSIDE, SO NO FROST, ETC) FOR ABOUT 7 MINUTES. I THEN DROVE THE TRUCK AND JUST AROUND THE CORNER FROM MY HOUSE THE WINDOW EXPLODED. IT SOUNDED LIKE A GUNSHOT IN THE CAB OF THE TRUCK. I ALMOST CRASHED THE TRUCK FROM BEING STARTED BY THE SOUND. THERE IS NO WAY THAT "IMPACT" CAUSE THE WINDOW TO EXPLODE, SINCE I HAVE A SHELL/TOPPER ON THE BACK. I CONTACTED FORD CORPORATE AND THEY ONLY "LOGGED IT" BUT SAID IT WOULDN'T BE TAKEN CARE OF, THAT I WOULD HAVE TO PAY FOR THE REPAIRS. HTTPS://WWW.GLASSBYTES.COM/2014/08/NHTSA-RECEIVES-MORE-COMPLAINTS-OF-SHATTERING-F-150-BACK-LITES/ HTTP://FORDAUTHORITY.COM/2017/12/ANOTHER-FORD-F-150-OWNER-CLAIMS-THE-REAR-WINDOW-SHATTERED-DESPITE-NO-IMPACT/#COMMENT-356949 HTTPS://ABC7CHICAGO.COM/AUTOMOTIVE/DRIVER-SAYS-HER-F-150-WINDOW-SPONTANEOUSLY-SHATTERED/2773127/ HTTPS://WWW.F150FORUM.COM/F118/2016-REAR-WINDOW-SHATTERED-406698/

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REAR DRIVER SIDE WINDOW SHATTERED UPON AUTO START 20 DEGREE DAY-NO IMPACT

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ELECTRIC POWER STEERING FADES IN AND OUT CAUSING ERRATIC STEERING. STEERING WHEEL DOES NOT RETURN CAUSING THE VEHICLE TO CONTINUE IN THE DIRECTION OF THE TURN AFTER INTENDED

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STARTED MY TRUCK WITH THE REMOTE START AND HAD THE REAR DEFROSTERS ON MY WIFE AND I GOT INTO THE TRUCK TO START DRIVING HEAD A POP NOISE AND THE LEFT REAR GLASS SHATTERED

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1) DUE TO A POOR DESIGN, MYSELF AND MULTIPLE OTHERS USERS HAVE HAD ISSUES WITH FAULTY / POORLY DESIGNED COOLANT HOSES. THESE HOSES WOULD RANDOMLY DISCONNECT OR SPILL COOLANT. CURRENTLY, MY TRUCK IS LEAKING COOLANT AND EVEN AFTER REPLACING THE HOSE, IT IS STILL OCCURRING. SEE BELOW LINK TO THREAD: - HTTPS://WWW.F150FORUM.COM/F70/2011-5-0L-COOLANT-LEAK-252081/ 2) IT IS A COMMON ISSUE FOR THE BACK WINDOW TO RANDOMLY BLOW OUT DUE TO ISSUE WITH DESIGN THE HEATED WINDOWS. THIS COULD CAUSE A HAZARD SINCE THE DRIVER COULD BE DISTRACTED WHEN THE WINDOW BLOWS OUT. SEE BELOW FORUM ISSUE: - HTTP://FORDAUTHORITY.COM/2017/12/ANOTHER-FORD-F-150-OWNER-CLAIMS-THE-REAR-WINDOW-SHATTERED-DESPITE-NO-IMPACT/ - HTTPS://WWW.F150FORUM.COM/F38/EXPLODING-REAR-WINDOW-145329/ PHOTOS ARE IN THE FORUMS.

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THE TRUCK WAS BROUGHT FOR SERVICE INITIALLY BECAUSE THE AC BLOWER WAS NOT WORKING PROPERLY. IT WAS TURNING ON AND OFF BY ITSELF. THE DEALERSHIP DETERMINED THAT THE MOTOR SPEED CONTROL MODULE HAS TO BE REPLACED IN ORDER TO OPERATE NORMALLY. THE MODULE WAS REPLACED ON 7/13/18. ON 11/20/18, I BROUGHT THE TRUCK BACK TO SERVICE BECAUSE THE AC BLOWER WASN'T WORKING AGAIN. AND AFTER FURTHER INVESTIGATE, THE TECHNICIAN FOUND THE PIGTAIL GOING TO THE MODULE REPLACED BURNED. BOTH OF THE TIMES, THE SERVICE WAS PAID IN ORDER TO GET THE WORK DONE, AND THE REASON BEHIND THIS ISSUE WAS A HIGH RESISTANCE CAUSED THE HARNESS TO GET BURNED.

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AIRBAG LIGHT HAS BEEN COMING ON OVER THE PAST COUPLE YEARS. I HAVE TAKEN THE TRUCK IN TO FORD DEALER SERVICE CENTERS FOR MULTIPLE VISITS AND HAVE SPENT A CONSIDERABLE AMOUNT OF TIME AND MONEY TRYING TO SOLVE. MOST RECENTLY, THE TRUCK WAS AT THE DEALER WITH THE AIRBAG LIGHT ON AND WHILE TROUBLESHOOTING, THE LIGHT TURNED OFF. AS SOON AS THE LIGHT WAS OFF, THERE WAS NOTHING ELSE THAT COULD BE DONE OTHER THAN RETURNING TO THE SERVICE CENTER IF/WHEN THE LIGHT CAME BACK ON. I HAVE BEEN TOLD THAT IF THE AIRBAG LIGHT IS ON, NONE OF THE AIRBAGS WILL DEPLOY. THIS IS A VERY SERIOUS SAFETY CONCERN FOR A MODERN VEHICLE THAT I HAVE BEEN PRUDENT IN TRYING TO REMEDIATE BUT HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. REGARDING WHAT SPECIFICALLY OCCURS, WHEN STARTING THE TRUCK EITHER THE AIRBAG LIGHT WILL BE ON OR OFF. IF THE LIGHT IS ON, IT TYPICALLY REMAINS ON AND DOES NOT SHUT OFF REGARDLESS OF HOW LONG THE TRUCK IS CONTINUOUSLY OPERATED. IF THE LIGHT IS OFF, IT REMAINS OFF AND DOES NOT COME ON REGARDLESS OF HOW LONG THE TRUCK IS CONTINUOUSLY OPERATED. I HAVE NOT YET BEEN ABLE TO DETECT A PATTERN (TIME OF YEAR, WEATHER, AMOUNT OF TIME SINCE IT WAS LAST DRIVEN) WITH WHEN THE AIRBAG LIGHT COMES ON.

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HAVING LOTS OF PROBLEMS WITH MISFIRES. ENGINE SHAKES AND SHUTTERS DURING IDLE. IF I TRY TO PASS A CAR ON HIGHWAY THE TRUCK WILL GO IINO A SEVERE SHAKE AND THEN WILL NOT ACCELERATE. GOES INTO LIMP MODE AND ENGINE LIGHT COMES ON. HAVE TO PULL OVER AND SHUT THE TRUCK DOWN FOR A COUPLE OF MINUTES AND THEN START BACK UP. THIS IS A CONSTANT PROBLEM. MORE PRONOUNCED DURING RAINY DAYS. HAVE REPLACE COIL PACKS SPARK PLUGS MAP SENSORS AND STILL HAVE NOT SOLVED PROBLEM.

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MY TRUCKS TPMS IS FAULTY AND NOT WORKING AS REQUIRED. I HAVE HAD THE FORD DEALERSHIP IN FRISCO, TX LOOK AT IT SEVERAL TIMES AND THEY HAVE NOT PROVIDED A REPAIR. THE SYSTEM DOES NOT ACTIVATE OR "DISPLAY" A TROUBLE LIGHT UNTIL THE PRESSURE IN A TIRE GOES BELOW 18PSI. THAT IS ALMOST FLAT ON A 1/2 TON PICKUP TRUCK GOING DOWN THE ROAD AT 65MPH. THEY TRIED REMOVING THE WHEELS AND REPLACING THEM WITH ANOTHER 2014 MODEL F-150 AND NO DIFFERENCE. THEY JUST TELL ME THAT THE SYSTEM IS WORKING CORRECTLY. MY UNDERSTANDING IS THAT THERE ARE TWO DIFFERENT TYPES OF TPMS "DIRECT" AND "INDIRECT". BOTH ARE REQUIRED TO NOTIFY THE DRIVER OF AN UNSAFE CONDITION WITH ONE OR MORE OF THE VEHICLE TIRES. THIS WAS A REQUIREMENT THAT WAS PART OF THE TREAD ACT ENACTED BY CONGRESS IN 2000. THE FORD DEALERSHIP HAS BEEN UNSUCCESSFUL IN REPAIR THIS SAFETY COMPONENT IN MY TRUCK. I REPORTED TO BBB AUTO INDUSTRY AS WELL BUT NOBODY SEEMS TO BE ABLE TO FORCE FORD TO REPAIR THIS DEFECT AND I AM CONCERNED FOR THE SAFETY OF MY FAMILY AS WELL AS OTHERS ON THE ROAD DRIVING AS WELL. WHAT CAN YOU DO??

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TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE OPERATING THE VEHICLE, THE REAR DEFROSTER FAILED TO OPERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AMATO FORD, 1510 MAIN ST, MUKWONAGON, WI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND NO S*OLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 30,000. *TT*JB

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TL* THE CONTACT OWNS A 2014 FORD F-150. AFTER THE CONTACT STARTED THE VEHICLE REMOTELY AND SHIFTED INTO REVERSE, THE REAR DRIVER'S SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO SUNBELT FORD LINCOLN (2926 NORTH SLAPPEY BOULEVARD, ALBANY, GA 31701, 888-401-4376) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

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TURNED ON TRUCK WITH REMOTE START AND REAR DEFOSTER KICK ON AND HEATED UP AND SHATTERED LEFT REAR SLIDER WINDOW VEHICLE WAS PARKED IN MY DRIVEWAY

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THERE SEEMS TO BE A PROBLEM WITH THE REAR DEFROSTER SYSTEM ON ALL FORD F150'S FROM 2011THRU 2016. IT EITHER JUST STOPS WORKING CAUSING A ELECTRICAL SHORT AND POSSIBLE FIRE AND ELECTRICAL DAMAGE OR BODILY INJURY IF CONTACTED BY A PERSON, OR MOST COMMONLY IT WILL SHATTER THE REAR WINDOW CAUSING A VISUAL OBSTRUCTION OUT THE REAR WHILE DRIVING. ANOTHER ISSUE WITH THIS DEFECT IS THAT WHEN THE WINDOW DOES SHATTER, IT HAS BEEN KNOWN TO CREATE A HOLE IN THE GLASS WHICH COULD LEAD AGAIN TO A PERSON BEING INJURED WITH THE BROKEN GLASS. I DID SOME RESEARCH ON THIS, AND WITHIN 20 MINUTES I HAVE DISCOVERED OVER 200 OTHER CUSTOMERS WITH THE SAME PROBLEM. UNFORTUNATELY THE DEALERS NOR THE CUSTOMERS NOTIFY THE MANUFACTURE OF THE ISSUE. I DON'T KNOW HOW MANY OF THESE HAVE BEEN REPLACED BY WARRANTY, BUT IT SEEMS THAT THE FORD DEALERS SAY IT IS A $700 REPAIR BECAUSE YOU HAVE TO REPLACE THE WHOLE REAR WINDOW AND THERE FOR NO ONE WANTS TO TAKE THE RESPONSIBILITY OF FIXING IT. THIS IS A SERIOUS SAFETY ISSUE DUE TO THE RISK OF POSSIBLE BODILY INJURY AND DRIVING HAZARD RESTRICTING THE VISION WHILE DRIVING. PLEASE, COULD YOU HELP WITH RESOLVING THIS SERIOUS ISSUE. THANK YOU

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REAR WINDOW PANEL SHATTERED IN PLACE DUE TO THE DEFROSTER OVERHEATING. THERE HAD BEEN NO PRIOR DAMAGE TO THE WINDOW, AND THE WINDOW SHATTERED WHILE THE CAR WAS STATIONARY AND IDLING IN THE PARKING LOT AT MY WORK, ONLY TO DEFROST AND WARM UP. IN THE ATTACHED IMAGES, IT IS EVIDENT FROM THE PICTURE INSIDE THE VEHICLE THAT THE WINDOW HAS COMPLETELY CRACKED, AND FROM THE OUTSIDE, IT IS PROVEN THAT THERE WAS NO IMPACT OF A FOREING OBJECT THAT RESULTED IN THIS.

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AFTER TURNING ON MY REAR DEFROST THE REAR WINDOW SHATTERED SPRAYING SOME GLASS INTO THE REAR SEAT. THE TRUCK WAS PARKED. THE REAR WINDOW IS A POWER SLIDER AND IS NOT COVERED UNDER THE FORD WARRANTY. I HAVE A CAMPER COVER SHELL ON MY F150 SO THE REAR WINDOW IS PROTECTED FROM IMPACT. PRIOR TO THE WINDOW BREAKING I HAD NO INDICATIONS OF ISSUES OTHER THAN THE REAR DEFROST OCCASIONALLY REFUSING TO TURN ON.

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THE SHIFTER MALFUNCTIONED SITTING IN MY DRIVEWAY, TRYING TO SHIFT DOWN INTO A LOWER GEAR, THERE WAS RESISTANCE, THEN THE KEY WOULD NOT COME OUT OF THE IGNITION

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I HAVE A 2014 FORD F-150 MOTOR 5.0 I WAS STRANDED IN THE MIDDLE OF THE HIGHWAY WITH ALL MY FAMILY ABOARD IN THE MIDDLE OF THE NIGHT AND 18 WHEELS SPEED CLOSE BY MY SIDE . THE TRUCK JUST SHUT DOWN ON ME WITHOUT NOTICE , ON THE DASH IT SHOWED I STILL HAD 45 MILES BEFORE EMPTY AND THE LIGHT FOR THE GAS NEVER WENT ON . I CALLED ROADSIDE ASSISTANCE AND THEY HAVE TO SEND A TOW TRUCK TO PICK US AND LEFT US AT A DEALER NEAREST TO WHERE THE TRUCK SHUT DOWN . WE DID NOT HAVE ANY IDEA IF IT NEED OIL OR GAS MY DAUGHTER DROVE ABOUT 4 1/2 HRS TO GET TO US AS WE WAITED FOR AT A 24 RESTAURANT TILL SHE GOT TO US WE WENT BACK TO THE DEALER TO TRY TO ADD GAS TO THE TRUCK AND TO OUR SURPRISE THE TRUCK STARTED ON THE FIRST TRY . I HEARD THERE IS A RECALL AT THIS TIME ON A FORD FOCUS THAT SO HAPPENED TO HAVE THE SAME PART & PROBLEM WE ENCOUNTERED . RELATED WITH THE GAS TANK

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I TOOK MY TRUCK TO OIL CHANGE NEXT DAY I NOTICED SOME SMOKE FROM THE HOOD, I THINK, IS JUST SOME OIL SPILL SOMEWHERE AND IT IS ALL. BUT THE SMOKE KEEP APPEARING EVERY MORNING, I START USING THE HEAT AND THE SMELL OF OIL BURNING WAS INSIDE, SO I STOPPED AND CHECK WHAT IS GOING ON I DON'T SEE ANYTHING, SO I DECIDED TO TAKE BACK TO THE DEALERSHIP SO THEY CAN CHECK WHAT IS GOING ON, BEFORE I MAKE TO THE DEALERSHIP THE ENGINE LIGHT STARTS BLINKING AND THE TRUCK SHAKING WHEN I GET THERE I SPLAIN EVERYTHING TO THE GUYS, THEY CHECK EVERYTHING AND TELL ME THE TURBO HAS A LIKE. THEY SUPPORTED GETTING THE TRUCK FIXED ON NEXT WEEK, LET'S SEE HOW EVERYTHING TURNS.

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I HAVE BEEN HAVING ISSUES WITH MY BATTERY DISCHARGING . THE FORD DEALER AS CHANGED OUT THE BATTERY 3 TIMES & STILL HAVE THE SAME ISSUE . SOMETHING IN THE SYSTEM IS DRAINING THE BATTERY .THE DEALER HAS CHECKED IT AND STILL HAS NOT FOUND THE PROBLEM. IF THE TRUCK SITS FOR 2 TO 3 DAY WHEN I GO TO START IT THE DASH LIGHTS UP SAYING TURN POWER OFF TO SAVE BATTERY - SYSTEM OFF TO SAVE BATTERY. WE HAVE NO AFTER MARKET EQUIPMENT ON MY 2014 FORD F-150 5.0 MOTOR .

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SOMETIME THE TRUCK STEERING WHEEL SHAKES WHEN I STEP ON THE BRAKES TO STOP AND THIS HAS BEEN ON GOING FROM THE TIME THAT I BOUGHT THE TRUCK BRAND NEW

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I HAD A FLAT TIRE AND THE LUG WRENCH PROVIDED FROM THE FACTORY WILL NOT GO ONTO THE LUG NUTS. I WAS ON THE ROAD SIDE WITH NO WAY TO CHANGE THE TIRE.I HAD TO GET A RIDE HOME TO GET MY OWN TOOLS AND HAMMER A SOCKET ONTO THE LUGNUTS TO REMOVE THEM.LOOKING ONLINE FORD IS BEING SUED OVER SWOLLEN LUG NUTS THE DEFECT BEING THEY ARE TWO PIECES AND THEY CORRODE AND SWELL. THE LUG WRENCH SUPPLIED ONLY STRIPS THE OUTER PIECE MAKING THE LUGS NEARLY IMPOSSIBLE TO REMOVE.I FEEL THIS IS A VERY DANGEROUS FAULT AS TOU CAN BE STRANDED IN AN UNSAFE AREA FOR HOURS IF YOU HAVE A FLAT.

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VEHICLE WAS PARKED IN GARAGE AND IT WAS APPROX 40 DEGREES OUTSIDED. STARTED TRUCK USING REMOTE START, WHEN I INSERTED KEY INTO IGNITION AND TURNED VEHICLE ON TO DRIVE THERE WAS A LOUD BANG OR POP FROM THE REAR OF CAB. I GOT OUT OF VEHICLE TO LOOK AROUND AND FOUND REAR SLIDING WINDOW WAS SHATTERED ON THE DRIVER'S SIDE, WITH NO EVIDENCE OF ANYTHING HITTING THE GLASS, OBVIOUSLY SINCE IT WAS IN A GARAGE. I THEN DID SOME RESEARCH ONLINE AND FOUND NUMEROUS WEBSITES WITH HUNDREDS OF PEOPLE COMPLAINING OF THIS SAME EXACT ISSUE HAPPENING ON 2010-2014 F150 TRUCKS. I THEN DROVE IT TO MY LOCAL FORD DEALER FOR REAPAIRS/REPLACEMENT. THEY CAN NOT EXPLAIN HOW OR WHY IT HAPPENED, AGREED THAT IT WAS OBVIOUS NOTHING STRUCK THE WINDOW CAUSING IT TO SHATTER. THEY'VE ALSO INFORMED ME FORD IS NOT WILLING TO COVER THIS UNDER WARRANTY? I'M NOT SURE HOW MANY VEHICLES HAVE TO BE AFFECTED BY THIS IDENTICAL ISSUE BEFORE A RECALL OR TSB IS ISSUED? THIS IS AN OBVIOUS PROBLEM WITH FORD'S REAR WINDOWS AND COULD CAUSE SERIOUS HARM IF SHATTERED WHILE DRIVING, CAUSING AN ACCIDENT, INJURING CHILDREN IN BACK SEAT, ETC.. IT'S BEEN A WEEK NOW AND I'M STILL GETTING THE RUN AROUND FROM FORD.

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WAS DRIVING AND HEARD A LOUD POP. SOUNDED LIKE A GUN SHOT AND BACK GLASS WAS SHATTERED . DIDN'T LOOK LIKE ANYTHING HIT IT.

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