What 1,362 owners told NHTSA about the 2014 Ford F-150 Supercab Diesel

THE SERVICE ADVANCETRAC AND HILL DESCENT CONTROL FAULT COME UP ON MY DASHBOARD AND MY POWER STEERING DOES NOT WORK. WHILE MOST VEHICLES CAN BE DRIVEN WITHOUT POWER STEERING BUT THIS TRUCK IS NOT DRIVABLE WITHOUT THAT FEATURE. THE LIGHTS AND BLINKERS DO NOT WORK. THESE FAULTS HAPPENED WHILE DRIVING AND I ALMOST LOST CONTROL OF MY VEHICLE AND CRASHED. I'M LUCKY I DIDN'T HIT AND KILL SOMEBODY. THIS IS A HUGE SAFETY ISSUE FOR WHICH AFFORD ALREADY KNOWS ABOUT BUT REFUSES TO FIX OUR TRUCK.

NHTSA ODI 11192653

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING, A POPPING NOISE WAS HEARD INSIDE THE VEHICLE MOMENTS AFTER THE REAR DEFROSTER WAS ACTIVATED. THE CONTACT DISCOVERED THAT THE REAR DRIVER'S SIDE WINDOW HAD SHATTERED. THE VEHICLE WAS TAKEN TO MIKE CASTRUCCI FORD (7400 ALEXANDRIA PIKE, ALEXANDRIA, KY) WHERE IT WAS DETERMINED THAT THE ENTIRE REAR WINDOW ASSEMBLY NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 31,000.

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TRUCK REAR WINDOW GLASS IS BREAKING WITH NO OBVIOUS CAUSE.

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TRUCK PARKED IN DRIVEWAY. AFTER THE TRUCK WAS TURNED OFF IN PARK AND KEY REMOVED THE TRUCK STARTED TO ROLL BACK CAUSING INJURY TO MY WHEELCHAIR BOUND HUSBAND, BREAKING HIS ARM AND DRAGGING ME 15 FEET DOWN THE DRIVEWAY BEFORE COMING TO A STOP ACROSS THE STREET AT THE CURB

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WHEN ACCELERATING THE TRANSMISSION HESITATES AND DROPS TO LOWER GEAR LOSES POWER

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AT 0630 ON MARCH 24, 2019 I EXITED THE EXPRESS WAY AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I STARTED TO TURN RIGHT AND I HEARD A LOUD BANG. AS I WAS CHECKING MY MIRRORS I NOTICED MY REAR WINDOW HAD SHATTERED. THERE WERE NO OTHER CARS ON THE ROAD, AND I HAD NOT HIT ANYTHING. NOTHING STRUCK MY VEHICLE.

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TL* THE CONTACT OWNS A 2014 FORD F-150. AFTER STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V316000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.

NHTSA ODI 11191344

WHILE DRIVING ON AN INTERSTATE HIGHWAY USING CRUISE CONTROL, I NEEDED TO SLOW DOWN FOR AN EXIT. WHEN I APPLIED THE BRAKE PEDAL, THE CRUISE CONTROL DID NOT RELEASE AND I HAD TO APPLY QUITE A BIT OF BRAKE PRESSURE TO SLOW DOWN. I ALSO HIT THE OFF BUTTON FOR THE CRUISE CONTROL WHICH DID NOT DEACTIVATE THE CRUISE CONTROL. WHEN I BRAKED, THE SPEED WAS DECREASED BUT THE CRUISE CONTROL WAS STILL ON AT THE REDUCED SPEED. I KEPT HITTING THE OFF BUTTON, BUT THE CRUISE CONTROL WAS STILL IN OPERATION. AFTER DOING THIS FOR ABOUT TEN MINUTES, THE CRUISE CONTROL FINALLY DEACTIVATED. I USED THE CRUISE CONTROL LATER ON THIS TRIP TO TEST IT AND IT WORKED AS IT SHOULD. I TOOK THE TRUCK TO THE DEALERSHIP ON 3/6/19 AND WAS TOLD THEY WOULD CHECK IT FOR A CHARGE AND WOULD FIX IT FOR AN ADDITIONAL CHARGE; THAT CHARGE DEPENDING ON WHETHER IT WAS UNDER WARRANTY. I HAVE AN EXTENDED WARRANTY TO 100,000 MILES AND THE VEHICLE ONLY HAS A LITTLE OVER 20,000 MILES. I TOLD THE SERVICE MANAGER THAT IT WAS A SAFETY ISSUE. HE REPLIED THAT A BALD TIRE WAS A SAFETY ISSUE ALSO, MAKING THE POINT THAT THEY DID NOT INTEND TO TREAT THIS AS A SAFETY ISSUE WHERE A REPAIR WOULD BE DONE WITH NO CHARGE. HE PROFESSED IGNORANCE OF ANY VEHICLES HAVING A PROBLEM WITH THE CRUISE CONTROL NOT DEACTIVATING. I SHOWED HIM AN ARTICLE ON THE INTERNET WHERE FIAT CHRYSLER HAD SEVERAL MILLION VEHICLES RECALLED WITH THIS PROBLEM. HE STILL SAID HE HAD NEVER HEARD OF IT. THE DEALERSHIP SAID THEY COULD NOT FIND A PROBLEM, BUT IF IT DID IT AGAIN, TO BRING IT BACK.

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WHILE SITTING IN A PARKING LOT WITH NO OTHER VEHICLES ANYWHERE NEAR ME, MY REAR WINDOW SHATTERED. IT REMAINED INTACT AND IN PLACE BUT EVERY INCH OF IT IS SPIDERWEBBED.

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TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING, THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (LOCATED AT 150 ALTER ST, BROOMFIELD, CO 80020, (303) 469-1801) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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THE POWER STEERING FAILS WITHOUT WARNING. AT TIMES IT REQUIRES 'MUSCLING' THE STEERING TO TURN OR STRAIGHTEN THE WHEELS AFTER A TURN. IT HAPPENS WHEN THE VEHICLE IS IN MOTION ON CITY STREETS, HIGHWAY AND TURNING. THERE ARE A LOT OF OTHER FORD F-150 TRUCK OWNERS HAVING THE SAME PROBLEM AS REPORTED ON DIFFERENT SITES. THIS IS A SERIOUS SAFETY CONCERN AS IT CAUSES THE DRIVER TO POTENTIALLY LOSE CONTROL OF THE VEHICLE B/C IT'S UNPREDICTABLE. IT'S VERY EXPENSIVE TO HAVE 'FIXED' IF THE SERVICE DEPARTMENT EVEN KNOWS WHAT TO DO OR THE REPAIR FAILS! THERE HAVE BEEN RECALLS ON THIS PROBLEM BUT ONLY IN A VERY LIMITED DATE RANGE. ALSO THE POWER STEERING SEEMS TO BE FAILING ON OTHER FORD VEHICLES, AS EVEN REPORTED TO NHTSA. IMAGINE LOSING STEERING WHILE TRAVELING ON I-80 (ESP IN PA) OR NEGOTIATING A TURN. PLEASE INVESTIGATE!!!!

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TURNED ON THE REAR WINDOW DEFROSTER ON A VERY COLD MORNING AND AFTER ABOUT TEN MINUTES WHILE DRIVING, THE REAR WINDOW LOUDLY SHATTERED ALMOST CAUSING AN ACCIDENT

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POWER STEERING IS ONLY WORKING INTERMITTENTLY. THERE WAS A RECALL ON THE MODEL YEAR, BUT MY TRUCK WAS NOT INCLUDED. I SEE SEVERAL ONLINE COMPLAINTS ABOUT THIS FROM OTHER OWNERS THAT WEREN'T IN THE RECALL. I LIVE IN A MOUNTAINOUS TERRAIN WITH WINDY ROADS AND IF THE POWER STEERING QUITS WHEN ZI DON'T EXPECT IT, I WILL VEER OFF THE ROAD AND HAVE TO JERK IT BACK ON.

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TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 17V420000 (SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT VISITED THE FORD OWNER'S WEBSITE AND FOUND THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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REAR WINDOW SHATTERED, DEFROSTER WAS ON FOR APPROX. 15 MINUTES AND SHUT OFF AS I GOT IN. AS I STARTED TO DRIVE AWAY, A LOUD POW AND THE DRIVER SIDE OF THE GLASS WAS SHATTERED.

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FROZEN DOOR LATCH

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SITTING IN A PARKING LOT WITH REAR DEFROSTER ON, WITH BLOWING SNOW AND APPROXIMATELY 38 DEGREES OUT SIDE LEFT REAR WINDOW IN 3 PIECE SLIDER EXPLODED. HEARD A LOUD POP AFTER LOOKING FOUND WINDOW SPIDERWEBBED THE TINT ONLY THING HOLDING IT TOGETHER.

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I WAS DRIVING TO WORK ON A FAIRLY COLD MORNING IN FEBRUARY 2019 AND MY REAR DEFROST WAS OFF AND I WENT TO TURN IT ON, I PRESSED THE CONTROL BUTTON ONCE AND IT DIDN'T COME ON AND AS I WENT TO PRESS IT AGAIN I HEARD A LOUD POP. WHEN I LOOKED BACK I NOTICED THE DRIVERS SIDE OF MY REAR GLASS WAS SHATTERED. I WAS ALMOST TO OUR SHOP AND WASN'T GOING BUT ABOUT 45 MPH AND THERE WAS NOTHING OR NOBODY AROUND THAT COULD HAVE CAUSED THIS.

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I WAS BACKING OUT OF A PARKING SPOT ON SUNDAY, MARCH 10TH, AT 930AM, AND AT LESS THAN 5 MPH, BY REAR WINDOW BEHIND THE DRIVER SIDE SEAT CRACKED AND SPIDER-ED ALL ACROSS. THERE WAS NO SIGNS OF ANYTHING MAKING CONTACT WITH MY WINDOW, I HAVE A BED COVER AS WELL, THERE WERE NO ROCKS, TREE BRANCHES, OR BALLS OF ANY KIND TO BE SUSPICIOUS OF CAUSING MY WINDOW TO BREAK.

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TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BARBER FORD (1112 N CHURCH ST, HAZLETON, PA 18202, (570) 454-2414) WHERE IT WAS DIAGNOSED THAT THE DOOR CABLE DETACHED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 40,141.

NHTSA ODI 11185020

WIPER MOTOR, RADIO/ IGNITION SYSTEM, REMOTE LOCKING/ UNLOCKING & CRUISE CONTROL. 1ST ISSUE: WIPER MOTOR WILL NOT TURN TO OFF, THE WIPERS RUN INTERMITTENTLY IN THE OFF POSITION EVERY 20-30 SECONDS THE WIPERS WILL RUN. PULLED FUSE UNTIL REPAIRS CAN BE MADE TO SWITCH AND/OR MODULE. 2ND ISSUE: WHEN IGNITION IS TURNED OFF & KEY REMOVED, AND THE RADIO IS PLAYING OR OFF, A LOW BATTERY WARNING MESSAGE APPEARS: REMOVE IGNITION KEY AND TURN OFF THE RADIO. THE ISSUE WILL NOT CURE UNLESS TRUCK IS VACATED & LOCKED. DEALER CAN'T REPLICATE ISSUE NO REPAIRS MADE BUT STILL OCCURS FROM TIME TO TIME. 3RD ISSUE: POWER LOCK/ UNLOCK BY REMOTE DOES NOT COMMUNICATE WITH TRUCK INTERMITTENTLY, REPLACED BOTH REMOTE BATTERIES STILL HAVING ISSUES GETTING TRUCK TO UNLOCK/ LOCK. DEALER CAN'T REPLICATE PROBLEM & NO REPAIRS ARE MADE. 4TH ISSUE: CRUISE CONTROL WILL NOT DISENGAGE WHEN PRESSING BRAKE PEDAL, HAVE TO TURN OFF CRUISE CONTROL FROM STEERING COLUMN. THIS ISSUE NEVER RETURNED TO DATE OF THIS COMPLAINT, NO REPAIRS MADE. THIS ISSUE SHOULD BE A SAFETY CONCERN. WITH ALL THE ISSUES WITH TRUCK NO WARNING DASH MESSAGES OR LIGHTS. THANKS, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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WHEN PUSHING ON BRAKES AFTER STOPPING, THE PEDAL BECOMES SOFT AND GOES FARTHER DOWN. THIS HAS HAPPENED SEVERAL TIMES WHEN STOPPING AT A TRAFFIC LIGHT, STOP SIGN, AND TRYING TO PARK ON DRIVEWAY.

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MY REAR WINDOW HAS SPONTANEOUSLY SHATTERED TWICE IN THE LAST FOURTY DAYS. I'VE TIED THE ISSUE BACK TO THE REAR WINDOW DEFROSTER BEING ACTIVATED WHEN THE REMOTE START IS USED WHICH CREATES AN EXTREME TEMPERATURE DIFFERENTIAL BETWEEN THE AIR INSIDE THE VEHICLE VERSUS OUTSIDE THE VEHICLE. FORD DOES NOT ACKNOWLEDGE THE ISSUE, HOWEVER IT SEEMS TO BE COMMON ISSUE I HAVE DONE SOME RESEARCH. THIS OCCURRED ON 1/21/2019 AND AGAIN ON 2/27/2019

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TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. AFTERWARDS, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO BREAMAN MERRILL FORD (1301 N. CENTER AVE, MERRILL, WI) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

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I EXPERIENCED A TOTAL FAILURE OF THE BRAKES SYSTEM. THE BRAKE LIGHT WAS NOT ON AND ONLY CAME ON LATER. THE OIL RESERVOIR WAS TOTALLY EMPTY AND A EVEN WITH A QUART OF OIL ADDED THE RESERVOIR IS STILL EMPTY WITH NO VISIBLE LEAK. I WAS LUCKY TO BE ABLE TO STOP THE TRUCK IN A SNOW BANK AND NO DAMAGE OCCUR. I CONTACTED FORD AND WAS TOLD THAT MY TRUCK WAS NOT ON THE RECALL LIST BUT ACCORDING TO THE RECALL (2013-2014 F-150 3.5LITERS) I ASK WHY BUT GOT NO ANSWER.

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