Dec 20, 2019Engine
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 216,000.
NHTSA ODI 11290262
Dec 20, 2019Engine
OUT OF WARRANTY, TIMING CHAIN PROBLEMS, PHASERS NOT OPERATING CORRECTLY, FORD ISSUED TSB: SOME 2011-2014 F-150 VEHICLES EQUIPPED WITH A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON OR BEFORE 10/10/2014 MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P0016. OTHER DTCS AND DRIVEABILITY CONCERNS MAY ALSO BE PRESENT. THIS CONCERN MAY BE DUE TO A WORN PRIMARY TIMING CHAIN. LOSS OF POWER, EXHAUST SMOKING, LOUD RATTLE IN ENGINE DURING COLD STARTS.
NHTSA ODI 11290398
Dec 19, 2019Electrical system
MY 2014 F-150 PLATINUM EDITION REAR DRIVER SIDE WINDOW GLASS CRACKED THIS MORNING. AUTO STARTED MY TRUCK AND THE DEFROST AUTOMATICALLY TURNS ON AS IT'S WARMING UP THE TRUCK. 5 MIN LATER AFTER GETTING IN THE TRUCK DROVE THE TRUCK FOR 10 SEC OR SO AND I HEARD A LOUD POP! MY GLASS HAD SHATTERED INTO THE PIECES. DID RESEARCH AND SEEN I'M NOT THE ONLY ONE WHO HAS HAD THIS HAPPEN TO THEM. THE DEFROST SENSOR HAS BEEN CAUSING THIS TO THE 09-14 F150 AND FORD IS NOT DOING ANYTHING ABOUT THIS.. I CALLED A COUPLE DEALERSHIPS AND ASKED THEM ABOUT IT AND THEY ALSO TOLD ME THEY HAVE HAD A LOT OF OTHER PEOPLE CALL THEM ABOUT THIS ISSUE. WHAT IS FORD GOING TO DO ABOUT THIS? I DON'T REALLY WANT TO PAY 1K OUT OF POCKET TO FIX SOMETHING THAT'S AN ISSUE WITH THE MANUFACTURER. IF THIS HAS HAPPENED TO ANYONE ELSE, PLEASE PUT IN A COMPLAINT SO THIS CAN GET RESOLVED SOONER THAN LATER! I'M JUST GLAD NO ONE WAS IN THE BACK SEAT WHEN THIS SHATTERED AT IT WAS EXTREMELY LOUD AND COULD'VE SHATTERED ON THEM! THANK YOU !
NHTSA ODI 11290003
Dec 19, 2019Speed controlEngine
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 216,000.
NHTSA ODI 11290090
Dec 17, 2019Transmission & drivetrainSpeed control
THE SPEEDOMETER DROPPED TO ZERO WHILE TRAVELING 50 MPH AND THE TRUCK DOWNSHIFTED TO 1ST GEAR CAUSING THE TIRES TO SQUEAL, FISHTAIL, AND THE RPM'S REDLINED.I WAS ALMOST REAR ENDED. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST COUPLE WEEKS.
NHTSA ODI 11289758
Dec 17, 2019Steering
WHEN TURNING THE STEERING WHEEL ONCE IN A WHILE IT SEEMS HARD TO TURN LIKE YOU HAVE A FLAT TIRE . I SEE THERE IS A RECALL ON SOME OF THE 2014 FORD F150,S BUT NOT MY VIN NUMBER .I CALLED FORD AND THEY TOLD ME THERE IS NO RECALL . ON THE COMPUTER I SEE THERE IS A RECALL BULLETIN UNDER NHTSA . CAMPAIGN # 14V316000.
NHTSA ODI 11289640
Dec 16, 2019Fuel system
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE ACCELERATING FROM A STOP LIGHT, THE VEHICLE SUDDENLY STALLED, SHUT OFF, AND THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO AUFFENBERG FORD (115 REGENCY PARK, O'FALLON, IL) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULATOR WAS FAULTY AND NEEDED TO BE REPLACED. ALSO, A FUSE NEEDED TO BE RELOCATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.
NHTSA ODI 11289245
Dec 16, 2019Fuel system
THE THROTTLE BODY FAILED CAUSING THE VEHICLE TO GO INTO LIMP MODE. THIS HAPPENED ON A BACK ROAD BUT IF IT HAD OCCURRED ON A TWO LANE ROAD WHILE PASSING IT COULD HAVE BEEN VERY DANGEROUS. A TROUBLE LIGHT CAME ON BUT WHEN THE VEHICLE WAS TURNED OFF AND BACK ON AGAIN THE TROUBLE LIGHT WAS OFF AND THE TRUCK WOULD DRIVE NORMALLY. THE CODE WAS NOT HELD IN THE MEMORY SO THE DEALERSHIP WOULD NOT CHANGE IT UNDER WARRANTY. I KNOW OF ONE OTHER PERSON WITH THE SAME YEAR AND POWER TRAIN THAT HAD THE SAME PROBLEM.
NHTSA ODI 11289389
Dec 8, 2019Visibility & wipers
REAR WINDOW (POWER/SLIDING/DEFOGGING) SHATTERED WITHOUT IMPACT. THIS IS A KNOWN AND HEAVILY DOCUMENTED ISSUE IN THE F150 COMMUNITY, WHERE THE REAR POWER SLIDING WINDOW WILL SHATTER WITHOUT ANY EXTERNAL FACTORS OR FORCES IN PLAY. IN THIS CASE, IT HAPPENED WHILE VEHICLE WAS STATIONARY IN DRIVEWAY, REMOTE START ON, AND TEMP OUTSIDE APPROX 30 DEGREES F. NO ICE, SNOW, OR RAIN ON VEHICLE.
NHTSA ODI 11287768
Dec 3, 2019Transmission & drivetrain
11/30/19 I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH AND MY TRUCK SUDDENLY DOWNSHIFTED. THERE WAS A LOUD BANG AND THE REAR WHEELS LOCKED UP AND SKIDDED. THE VEHICLE THEN WENT BACK TO NORMAL. 2 DAYS LATER IT HAPPENED AGAIN BUT NOT AS VIOLENTLY. THE TRUCK HAS AROUND 59K ON IT. I SEE THERE IS A RECALL FOR THIS REASON ON 2013 F150 WITH 6 SPEED TRANSMISSION WHICH IS WHAT I HAVE BUT NOTHING FOR THE 2014.
NHTSA ODI 11286617
Nov 25, 2019Body & structure
I WAS STOPPED AT A STOPLIGHT, HEARD A LOUD NOISE, AND LOOKED BACK AND MY REAR WINDOW ON MY F150 WAS SHATTERED. I GOT OUT, LOOKED AND IT APPEARS NOTHING HIT THE WINDOW. NO DENTS ON THE TRUCK OR ANYTHING. JUST SHATTERED GLASS
NHTSA ODI 11282259
Nov 22, 2019Body & structure
MY VEHICLE WAS REMOTE STARTED WARMING UP FOR ABOUT 10 MINS, I GOT IN THE CAR AND HEARD A LOUD POP, IT SOUNDED LIKE A GUNSHOT. THERE WAS NO ONE OR NOTHING AROUND MY VEHICLE. I LOOKED BACK AND MY REAR WINDOW WAS SHATTERED FOR NO REASON.
NHTSA ODI 11281728
Nov 21, 2019Visibility & wipers
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER'S SIDE WINDOW EXPLODED AND SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THE VEHICLE WAS TAKEN TO GARY YEOMANS HONDA (386-492-1703, LOCATED AT 752 N TOMOKA FARMS ROAD, DAYTONA BEACH, FL 32124) WHERE IT WAS DETERMINED THAT THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
NHTSA ODI 11281617
Nov 14, 2019Transmission & drivetrain
WHEN DRIVING DOWN THE ROAD TRANSMISSION WILL DOWN SHIFT FROM 6TH GEAR TO FIRST GEAR IT DID IT ON THE INTERSTATE AT 70 MILES AN HOUR. DID IT WHEN IT WAS RAINING. WAS THE SECOND TIME IT DID IT. TAKE IT TO THE FORD DEALERSHIP THEY SAID THEY COULDN'T DO ANYTHING UNLESS IT WAS SHOWING A CODE. DID SOME RESEARCH THERE IS A RECALL ON FORD F150.FOR 09-13 BUT MINE HAS THE SAME TRANSMISSION AS THE 2013. MORE YEAR'S SHOULD BE ADDED TO THE RECALL. THANK YOU
NHTSA ODI 11279963
Nov 11, 2019Brakes
THERE WAS A RECALL FOR A BRAKE BOOSTER MASTER CYLINDER IN MAY OF 2016. WE BOUGHT THE TRUCK USED IN DEC 2017. THE MILEAGE WAS 35774 WHEN THE RECALL WAS DONE. WE HAVE BEEN DRIVING THE TRUCK AND NOW THE BRAKE BOOSTER IS OUT AGAIN. WE REPLACED THE FRONT BRAKES THINKING THAT WAS THE PROBLEM BUT THE BOOSTER STARTED ACTING UP AGAIN. AFTER REPLACING THE BRAKES, THE PEDAL WENT TO FLOOR AND HAD TO BE PUMPED TO HAVE BRAKES. I THINK THEY REPLACED IT WITH YET ANOTHER DEFECTIVE PART. THE TRUCK IS NOT DRIVEABLE.
NHTSA ODI 11279341
Nov 10, 2019
IT WAS ABOUT 76 DEGREES OUTSIDE AND RAINING. I JUST FINISHED LOADING SOME GROCERIES IN THE BACK SEAT OF MY TRUCK. I GOT IN MY TRUCK STARTED IT AND TURNED IN THE REAR DEFROSTER BECAUSE THE WINDOWS WERE FOGGED. I SMELLED A STRONG BURNED PLASTIC ODOR BUT THOUGHT NOTHING OF IT. ABOUT 2 MINUTES LATER WHEN I PULLED INTO MY DRIVEWAY, I HEARD A LOUD POP AND IT SOUNDED LIKE IT HAD COME FROM THE BACK SEAT. I LOOKED BACK AND SAW MY BACK DRIVER'S SIDE WINDOW WAS COMPLETELY SHATTERED. I LOOKED AROUND AND I WAS THE ONLY PERSON OR VEHICLE AROUND. I HAD MY NEIGHBORS CHECK THEIR CAMERAS AND IT SHATTERED FOR NO REASON.
NHTSA ODI 11279290
Nov 7, 2019Visibility & wipers
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE REVERSING OUT OF THE DRIVEWAY WITH THE REAR DEFROSTER ACTIVATED, THE REAR GLASS ON THE DRIVER'S SIDE SUDDENLY SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. EMPIRE FORD (106 JONESBORO RD, ABBINGTON, VA) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 73,000.
NHTSA ODI 11278608
Nov 1, 2019Electrical system
DRIVING WITH THE REAR DEFROSTER ON HEARD A LOUD BANG AND THEN NOTICED MY DRIVERS SIDE REAR WINDOW WAS COMPLETELY SPIDER WEBBED. I'VE READ MANY OTHER COMPLAINTS ABOUT THE SAME ISSUE.
NHTSA ODI 11277626
Oct 28, 2019Brakes
MASTER CYLINDER LEAKING INTO BRAKE BOOSTER
NHTSA ODI 11271693
Oct 24, 2019Steering
TL* THE CONTACT OWNS A 2014 FORD F-150. UPON STARTING THE VEHICLE, THE POWER STEERING FAILED TO OPERATE WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO BONDY'S FORD LINCOLN (3615 ROSS CLARK CIR, DOTHAN, AL 36303, (334) 230-5941) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT RECEIVED A REPAIR ESTIMATE OF $1,600. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V316000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 11270859
Oct 22, 2019Steering
STARTING A MONTH OR TWO AGO WHILE DRIVING, THE POWER STEERING ON MY FORD F150 STOPPED WORKING LEADING TO AN INABILITY TO TURN WITHOUT USING A LOT OF STRENGTH. THE ISSUE APPEARS TO BE RELATIVELY INTERMITTENT BUT FREQUENT. THIS MEANS SOMETIMES I HAVE THE ABILITY TO STEER NORMALLY, BUT MORE FREQUENTLY THAN NOT I AM MUSCLING THE VEHICLE THROUGH TURNS. THE ONLY PRECEDENCE I CAN FIND FOR THIS ISSUE IS A RECALL ON MY SAME MAKE, MODEL, AND YEAR FOR THE ELECTRIC POWER STEERING, BUT UPON TALKING WITH FORD, MY TRUCK WAS NOT IDENTIFIED AS PART OF THE RECALL, EVEN THOUGH ALL OF THE SYMPTOMS MATCH. I CANNOT FIND ANY OTHER PRECEDENCE FOR THE ISSUE, AND CANNOT FIND ANY GUIDANCE. ALL I KNOW IS THAT THE VEHICLE IS NOT SAFE TO DRIVE, AS THERE IS NO TELLING WHETHER OR NOT I WILL BE ABLE TO STEER. ON CARCOMPLAINTS.COM, IT APPEARS THAT ABOUT 70 OTHER PEOPLE HAVE REPORTED THE SAME ISSUE. WHICH LEADS ME TO BELIEVE THE ISSUE IS VERY PROMINENT, AS I'M SURE ONLY A SMALL PERCENTAGE OF PEOPLE HAVE REPORTED THE ISSUE TO THIS SITE.
NHTSA ODI 11270268
Oct 18, 2019Brakes
HUSBAND WAS DRIVING OUR 2014 F150 TRUCK AND WAS STOPPED AT A STOP LIGHT; BRAKE PEDAL WENT COMPLETELY TO FLOOR. WHEN HE GOT HOME, IT WAS DISCOVERED THAT BRAKE FLUID WAS LEAKING FROM THE FRONT RIGHT COMPARTMENT. CONFIRMED WITH FORD THAT OUR TRUCK WAS NOT PART OF THE RECALL 16S24, BUT WAS BUILT IN THE DEARBORN PLANT DURING THE SAME TIME FRAME AS THE TRUCKS THAT WERE RECALLED AND THERE IS STILL A WIDE SCOPE OF VEHICLES THAT ARE NOT WITHIN THE SCOPE OF THE RECALL HAVING THE SAME ISSUE. TRUCK VIN IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11269360
Oct 14, 2019Body & structureWheelsEngineFire
WHILE TRAVELING ON THE HIGHWAY WE SAW LOOKED OUT THE REARVIEW MIRROR AND SAW WHITE/GRAY SMOKE COMING UP FROM BETWEEN THE TRUCK BED AND THE CAB OF THE TRUCK. WE EXITED THE FREEWAY. WHILE EXITING THE WHITE/GRAY SMOKE TURNED TO BLACK THEN FLAMES SHOT UP. WE PULLED OVER AND GOT OUT AS THE FLAMES CONTINUED TO GROW. WE ATTEMPTED TO PUT OUT THE FIRE BUT IT GREW VERY FAST. THE BACK GLASS EXPLODED AND THE ENTIRE CAB AND FRONT OF THE VEHICLE WAS ENGULFED. 911 WAS CALLED. FIREFIGHTERS ARRIVED AND PUT OUT THE FIRE. THE VEHICLE AND CONTENTS WERE A TOTAL LOSS. THE FIRE DEPARTMENT REPORTS STATES THAT THE FIRE WAS CAUSED BY A MECHANICAL FAILURE IN THE ENGINE COMPARTMENT OR UNDER THE PASSENGER COMPARTMENT CAUSING FLAMES TO SHOW FROM THE BACK OF THE VEHICLE AND CAUSING HEAVY DAMAGE TO THE FRONT OF THE VEHICLE AND PASSENGER COMPARTMENT.
NHTSA ODI 11268303
Oct 11, 2019Steering
I REMOTELY STARTED MY TRUCK THAT WAS PARKED IN FRONT OF MY HOUSE. I ENTERED THE TRUCK TO DRIVE AND GOT A WARNING LIGHT THAT SAID 'POWER STEERING ASSIST FAULT'. I CANNOT MOVE THE STEERING WHEEL. I CANNOT STEER THE TRUCK IN ANY DIRECTION. THIS HAPPENED ONE DAY AFTER MY WIFE EXPERIENCED THE SAME ISSUE BUT IT CORRECTED ITSELF AND SHE COULD DRIVE THE TRUCK. THE STEERING WHEEL IS FROZEN AND THE TRUCK IS NOT MANEUVERABLE AT ALL. FORTUNATELY I WAS NOT DRIVING FAST WHEN THIS HAPPENED.
NHTSA ODI 11267920
Oct 10, 2019AirbagsSpeed controlCrash
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE THE VEHICLE WAS AT A CAR WASH WITH THE KEY IN THE IGNITION, THE CONTACT PLACED THE TRANSMISSION INTO NEUTRAL, APPLIED THE SEAT BELT, DEPRESSED THE BRAKE PEDAL, AND RELEASED THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING INTO HEAVY TRAFFIC. THE CONTACT ATTEMPTED TO APPLY THE BRAKES AS THE VEHICLE CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR THE BODY DAMAGE AND WAS THEN TAKEN TO TOM DENCHEL FORD COUNTRY PROSSER (630 WINE COUNTRY RD, PROSSER, WA 99350, (877) 221-5696) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,783.
NHTSA ODI 11267700