What 106 owners told NHTSA about the 2014 Ford Cmax Energi

THE COMPASS ON THE LEFT SIDE OF THE DASHBOARD NEXT TO THE SPEEDOMETER INDICATES INACCURATE PERPENDICULAR DIRECTIONS WHILE INDICATING THE CORRECT DIRECTION OF PROGRESS. FOR EXAMPLE, WHEN THE CAR IS PROGRESSING NORTH THE TOP OF THE DIAL INDICATES "N" FOR NORTH CORRECTLY. BUT THE MARKING ON THE RIGHT SIDE WHICH SHOULD INDICATE "E" FOR EAST INSTEAD INDICATES "W" FOR WEST WHILE THE MARKING ON THE OPPOSITE SIDE ALSO INACCURATELY INDICATES THE OPPOSITE DIRECTION. WHEN PROGRESSING WEST, SOUTH OR EAST THE SAME REVERSAL OF THE PERPENDICULAR DIRECTIONS OCCURS. THIS HAS NOT CAUSED AN ACCIDENT FOR ME SINCE I AM AWARE OF IT. BUT IT HAS OBVIOUS POTENTIAL TO CONFUSE AT THE LEAST AND MISGUIDE AT WORST WHEN ONE IS USING THE COMPASS WHILE ALSO CONSULTING WRITTEN DIRECTIONS. IT WOULD ALSO BE IMPOSSIBLE TO COORDINATE THE COMPASS WITH A GPS NAVIGATOR. *TR

NHTSA ODI 10693536

TL* THE CONTACT OWNS A 2014 FORD C-MAX. AFTER STARTING THE VEHICLE, THE STEERING WHEEL SEIZED AND FAILED TO TURN. AFTER WAITING APPROXIMATELY 30 MINUTES, THE STEERING WHEEL OPERATED AS NORMAL. IN ADDITION, THE SERVICE POWER STEERING NOW WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. ON ANOTHER OCCASION, WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V514000(STEERING). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8,000.

NHTSA ODI 10672064

2014 FORD C-MAX. CONSUMER STATED WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, TO SLOW DOWN AND STOP AT A TRAFFIC LIGHT, THE VEHICLE DID NOT SLOW DOWN. *TA THE CONSUMER TRIED TO DEPRESS THE BRAKE PEDAL, BUT COULD NOT AND CONSEQUENTLY HIT ANOTHER VEHICLE. *JB UPDATED 12/14/14*JB

NHTSA ODI 10660656

THE AVERAGE MILES PER GALLON OF FUEL IS INCORRECT BECAUSE THE FUEL USAGE IS INCORRECT. THIS VEHICLE HAS A DISPLAY THAT INDICATES THE AMOUNT OF FUEL USED. I RESET WITH EVERY FILL-UP. IT IS CONSISTENTLY WRONG. USUALLY LOW BY .5 TO .7 GALLONS. THIS PRODUCES A FALSE AVERAGE MILES PER GALLON READING. *TR

NHTSA ODI 10651569

AFTER RAIN, THE SENSOR WARNING ON MY CAR WENT OFF ALMOST CONTINUOUSLY. THERE WERE NO WARNING SIGNS ON THE DASHBOARD, AND I RAN A VEHICLE DIAGNOSTIC TEST THAT CLAIMED EVERYTHING TO BE FINE. I TRIED USING MY CAR HOURS LATER (BY THIS TIME MY CAR WAS DRY AND HAD BEEN PARKED IN AN INDOOR GARAGE). WHEN PUTTING THE CAR INTO REVERSE OR DRIVE THE LOUD WARNING SOUND AGAIN WENT OFF. SOMETIMES IT IS A CONTINUOUS SOUND, OTHER TIMES IT STARTS WHEN I COME TO A STOP AT A RED LIGHT OR STOP SIGN (EVEN WHEN THERE ARE NO CARS OR ANYTHING NEARBY MY CAR TO WOULD SET THE SENSORS OFF). THE LONGEST TIME THE WARNING SOUND WENT OFF CONTINUOUSLY WAS FOR A 30 MINUTE. HOWEVER, THE SENSOR WARNING WENT OFF (ON AND OFF) THROUGHOUT A 2 HOUR DRIVE. THERE ARE A VARIETY OF SPEEDS AT WHICH THIS HAS HAPPENED- WHEN THE CAR IS NOT MOVING (PUTTING IT IN REVERSE OR DRIVE), WHEN SLOWING DOWN TO A STOP FROM ABOUT 35MPH, DRIVING ON THE HIGHWAY WITH NO CAR NEARBY AT 45-55MPH. I HAVE HAD MY CAR FOR A MONTH NOW, WITH 350 MILES ON IT NOW. IT IS CURRENTLY IN THE SHOP, BUT THEY COULD NOT GET THE CAR TO REPRODUCE THE SENSOR WARNING SOUND OR FIGURE OUT WHICH SENSOR OR SENSORS ARE BAD. *TR

NHTSA ODI 10640680

1ST INCIDENT THE VEHICLE COMPLETELY DIED WHILE I WAS DOING 50MPH DOWN A 5 LANE ROAD. ALL ELECTRICAL WENT OUT WHILE I WAS DRIVING. LOST MY POWER STEERING AND BRAKING WAS EXTREMELY DIFFICULT. HAD TO HAVE THE VEHICLE TOWED AS IT WOULD NOT RE-START. 2ND TIME ABOUT TWO WEEKS AFTER GETTING THE CAR "FIXED" THE VEHICLE DIED WHILE I WAS DRIVING ON I75 WITH SAME SCENARIO. I WAS ABLE TO PULL OVER ON SHOULDER AND HAD TO HAVE THE VEHICLE TOWED IN. 3RD TIME AFTER GETTING THE "FIXED" VEHICLE BACK THE RADIO WENT OUT, THEN THE CLOCK WENT WACKY, THE CHECK ENGINE LIGHT CAME ON AND WHEN OFF. THEN WHILE RUNNING ERRANDS THE CAR SIMPLY DID NOT RESTART. NO POWER TO THE DASH, LOCKS, ETC. HAD TO HAVE IT TOWED IN. TOOK THE VEHICLE BACK AGAIN AND THE 4TH TIME AFTER DRIVING AN 1 1/2 HOURS TO WORK THE VEHICLE WOULD NOT RESTART WITHOUT BEING JUMP STARTED. I HAD IT TOWED TO THE DEALER AGAIN AND THEY CANNOT FIND ANYTHING WRONG WITH IT AND I AM BEING FORCED TO TAKE BACK A BRAND NEW 2014 FORD CMAX ENERGI WITH 4400 MILES ON IT THAT KEEPS DYING EVERY WEEK. I DO NOT FEEL SAFE NOR DO I WANT THE VEHICLE ANY LONGER. FORD HAS NOT YET SENT ANY SPECIAL ASSISTANCE TO THE DEALER TO HELP RECTIFY THE PROBLEM. *TR

NHTSA ODI 10633639