What 183 owners told NHTSA about the 2014 Fiat 500l

TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT INTO THE PROPER GEAR. THE CONTACT COULD NOT PLACE THE VEHICLE IN DRIVE OR REVERSE. THE VEHICLE HESITATED AND WOULD NOT MOVE. THE CONTACT MADE MORE THAN TWO ATTEMPTS TO PLACE THE VEHICLE IN DRIVE. THE CONTACT WAITED APPROXIMATELY ONE MINUTE AND WAS ABLE DRIVE OFF SAFELY. THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. IN ADDITION, "SWITCH TO NEUTRAL THEN TO DRIVE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FIAT DEALER. THE VEHICLE WAS TAKEN TO NORTH STAR DODGE SAN PEDRO (7242 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 249-7500) WHERE THE CONTACT WAS WAITING FOR THE DIAGNOSTIC RESULTS. THE MECHANIC INFORMED THE CONTACT THAT SHE MAY HAVE TO COME OUT OF POCKET BECAUSE THE VEHICLE EXHIBITED SYMPTOMS OF AN UNKNOWN RECALL THAT WAS NOT ASSOCIATED WITH HER VIN. THE MECHANIC THEN REFUSED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.

NHTSA ODI 11208993

TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED THAT ALL THE WARNING LIGHT FLASHED ON THE INSTRUMENT CLUSTER AND WHEN DRIVING THE ENGINE LOST ENGINE POWER CAUSING THE VEHICLE TO DECREASE IN SPEED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SHUT OFF WITH NO WARNING. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE AND A PASSERBY HAD TO ASSIST WITH MOVING THE VEHICLE OFF THE ROADWAY. A DEALER HAD NOT DIAGNOSED THE FAILURE YET. THE VEHICLE WAS TOWED TO THE OWNERS RESIDENCE DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V192000 (POWER TRAIN) AND WAS WAITING TO DETERMINE FROM THE MANUFACTURER IF THE FAILURE WAS RELATED TO THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,299.

NHTSA ODI 11207253

TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SHIFT INTO GEAR AND THE GEAR NOT AVAILABLE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM ROSEVILLE (200 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 467-8055) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE SAME DEALER INFORMED THE CONTACT TO REPAIR THE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11205803

AT APPROX 17,000 MILES MANUAL TRANS CLUTCH FAILED NO POWER TO MOVE CAR. REPAIR UNDER WARRANTY. NOW AT 32,600 MILES DRIVING ON HIGHWAY TRANSMISSION CLUTCH FAILED ON HIGHWAY - NO POWER ALMOST HIT BY SEMI-TRUCK TRYING TO MAKE IT TO SHOULDER 2 FAILURES OF A PASSENGER CAR WITH LOW MILES IS AN ISSUE. NOW AT FIAT JIM BUTLER DEALER IN ST LOUIS MO.

NHTSA ODI 11203024

2014 FIAT. CONSUMER WRITES IN REGARDS TO ONGOING TRANSMISSION ISSUE. *LD *TR

NHTSA ODI 11191892

UNSAFE VEHICLE: 1: CAR WAS STATIONARY FOR A SHORT PERIOD AT A RED LIGHT; TRIED TO ACCELERATE & CAR WOULD NOT MOVE. LEFT ME STRANDED FOR HALF HOUR. 2: CAR WAS STATIONARY AGAIN AT RED LIGHT & STALLED, LEAVING MY DAUGHTER STRANDED IN THE MIDDLE OF TRAFFIC. 3. WHILE DRIVING THE CAR IT WOULD NOT ACCELERATE AT ALL. MOST OF MY ROAD TIME WAS HIGHWAY. DANGEROUS TO NOT BE ABLE TO MOVE OUT OF THE WAY OF PEOPLE TRAVELING 70-80MPH. 4. WHILE DRIVING, TURNING AT AN INTERSECTION, THE CAR STALLED AND WOULD NOT ACCELERATE, PUTTING MY DAUGHTER AND I IN THE MIDDLE OF ONCOMING TRAFFIC. 5. WHILE STATIONARY, CAR WOULD GO INTO GEAR, BUT WOULD NOT MOVE IN ANY DIRECTION. THIS IS THE 2ND FIAT I OWNED AND WILL NEVER RECOMMEND OR BUY ANOTHER ONE DUE TO SAFETY ISSUES. 1ST FIAT WAS FINE, THIS ONE IS UNSAFE. I HAVE BEEN CHEATED. I CANNOT SELL OR DRIVE THE CAR BECAUSE ITS TRASH AND UNRELIABLE. MY HUSBAND IS IN THE MILITARY AND OUR FAMILY WAS TRANSFERRED TO HI. WE HAD TO LEAVE MY CAR BEHIND ON THE MAINLAND BECAUSE IT IS NOT DRIVABLE. IT IS SITTING, STRANDED IN A DRIVEWAY WHILE WE CONTINUE TO PAY THE LOAN AND FULL COVERAGE INSURANCE. A 5 YEAR OLD CAR THAT I HAVE TAKEN VERY GOOD CARE OF IS LITERALLY FALLING APART AND A THROW AWAY CAR. THE CAR WAS NOT 5 YEARS OLD WHEN THE ISSUES STARTED. THIS NEEDS TO BE TAKEN CARE OF AT THE EXPENSE OF THE DEALER. I HAVE RESEARCHED THIS AND OTHER FIAT OWNERS ARE HAVING THE SAME ISSUES. I HAVE BEEN TOLD I NEED A NEW TRANSMISSION FOR $4,000. WHY WOULD I BE RESPONSIBLE TO PAY THAT WHEN THERE SHOULD NOT BE TRANSMISSION ISSUES ON IT TO BEGIN WITH? HOW MANY OTHER PEOPLE HAVE TO COMPLAIN FOR THIS TO COME TO LIGHT? VERY UNFAIR TO THE CONSUMER. MY RADIO ALSO POWERS DOWN BY ITSELF. MY AIR COMPRESSOR WENT OUT & COST 1,700 TO REPLACE. WHEN I PURCHASED THIS CAR, I WAS A SINGLE MOM. I WAS UNDER THE IMPRESSION I WAS BUYING A RELIABLE CAR THAT WAS GOOD ON GAS AND WOULD LAST MANY YEARS.

NHTSA ODI 11190913

I WILL GO TO PUT THE CAR IN DRIVE OR REVERSE AND A WARNING COMES UP STATING TO PUT THE CAR IN NEUTRAL BEFORE PUTTING IN DRIVE OR REVERSE AND IT DOESN'T GO INTO DRIVE OR REVERSE AND I NEED TO FOOL WITH IT BEFORE IT FINALLY WILL AND THEN EVENTUALLY THE CHECK TRANSMISSION LIGHT WILL COME ON. HAVE HAD IT IN THE SHOP 3 TIMES & THEY HAVEN'T HAD THE SAME CODE COME UP AND THEY REPLACED A COUPLE OF MODULES BUT IT HAS NOT FIXED THE PROBLEM. IT HAPPENS WHEN THE VEHICLE WAS STATIONARY. IT HAPPENS INTERMITTENTLY AND THE DEALER CAN'T DUPLICATE THE WARNING.

NHTSA ODI 11190318

VEHICLE DOES NOT MOVE AND SMOKE FROM HOOD. TRANSMISSION DAMAGE. GEAR SHIFT 1 ACTUATOR FAILURE, ATTEMPTED THE ROAD TEST AND FOUND CLUTCH AND SMOKE SMELL FROM TRANSMISSION BELL HOUSING AREA. MAKING IT UNSAFE TO DRIVE. FOUND THIS ISSUE MANY TIMES EARLIER. EVENTUALLY VEHICLE STOPPED. INTERNAL TRANSMISSION DAMAGE FROM OVERHEATING (SERVICE CENTER RECOMMENDS REPLACING TRANSMISSION.

NHTSA ODI 11181398

TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS ALERTED TO SMOKE AT THE REAR OF THE VEHICLE. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED AAA AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOTEL. THE VEHICLE WAS LATER TOWED TO FIAT OF SAN DIEGO (858-492-9200, LOCATED AT 5135 CONVOY ST, SAN DIEGO, CA 92111) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS IN PERFECT CONDITION PRIOR TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V192000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,229.

NHTSA ODI 11179763

TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE DRIVING 8 MPH, THE VEHICLE DECELERATED ON ITS OWN. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE ENGINE POWERED DOWN AND MADE AN ABNORMAL REVVING SOUND. THE ENGINE POWERED DOWN IN REVERSE AS WELL AND THE POWER TRAIN WANING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HENDRICKS CHRYSLER, DODGE, JEEP FIAT OF CONCORD (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8270) WHERE IT WAS DIAGNOSED THAT NEW GEARS NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11179765

RAKATA RECALL,I HAVE PROBLEMS WHIT MY CAR WHEN I LOST MY BATTERY OUT OF CHARGE WHEN I WAS RUNNING ,SO I PUT CHARGE WHIT A SMART CHARGER AND BY MY SURPRISE THE CAR DON'T START I GO TO THE DEALER AND THE DEALER SAYS THAT I BURNED THE COMPUTER BUT IT'S NOT TRUE I DON'T CHANGE ANYTHING SO ANYWAYS I HAVE 28000 MILES IN 3 YEARS OLD CAR AND THE COMPANY DON'T WANT TO REPAIR BECAUSE THEY DON'T SO I NEED TO PAY + 1200 TO FIX THE PROBLEM AND THE CAR THAT I KNOW HAVE WARRANTY.

NHTSA ODI 11176493

TRANSMISSION FAULT, FREQUENTLY WILL NOT MOVE FORWARD OR REVERSE, HAVE TO JOGLE THE GEAR LEVER AND THEN IT DOES MOVE, TOOK IT TO PALMETTO FIAT, THEY SIAD THEY TRIED A NEW CONTROL MODULE, BUT DID THE SAME FAULT, WAS ALSO TOLD BY THEM THAT THIS IS A FREQUENT FAULT ON THIS MODEL THAT WAS MADE IN VIETNAM OR SOMEWHERE. THIS IS EXTREMELY DANGEROUS AND COULD CAUSE A FATAL ACCIDENT IF THE CAR GOES INTO LESS POWER MODE ON THE HIGHWAY . I WOULD LIKE TO REMEDY THIS AS MY WIFE LOVES THE CAR, IT HAS 51,000 MILES UNFORTUNATELY AND TO BE CHARGES NEARLY $6,000 FOR A NEW TRANSMISSION IS NOT CORRECT, PLEASE LET US KNOW HOW YOU CAN HELP US, AS THIS CAR HAS HAS VARIOUS RECALLS FOR TRANSMISSION PROBLEMS.

NHTSA ODI 11174718

CAR CONTINUES TO HAVE PROBLEMS 3/2/15 CAR STALLED MONTHS FOLLOWING PURCHASE OF THE CAR NEW TOLD IT WAS A ISSUE WITH THE COLD TEMPS AND BATTERY WAS NOT SWAPPED UPON ARRIVAL IN US. MONTHS LATER 11/17/15 THE CALL BEGAN TO STALL AGAIN IN HEAVY TRAFFIC AND TOLD A RECALL WAS ISSUED AND HE CAR NEEDED TO BE UPDATED AND IT WILL CORRECT THE ISSUE. CAR IMMEDIATELY STARTED TO STALL 12/17/15 AND BACK IN THE SHOP DID NOT IDENTIFY ISSUE UNTIL 12/26/15 AND TOLD THE ISSUE WAS CONTROL MODULE 9/9/17 CAR STARTED TO STALL AGAIN DID NOT IDENTIFY ISSUE. 10/26/17 STALLING AGAIN DID NOT IDENTIFY ISSUE BE BELIEVE DEALER HAD RECALL. DECEMBER 2018 CALL STALLING ISSUES OCCURRED MORE FREQUENTLY AND IN JANUARY CODE STATED CONTROL MODULE WAS FAILING AGAIN. 6/1/2018 COMPLAINED TO FIAT ABOUT INEXPERIENCED SERVICE TECHS. 11/2/18 CAR BROUGHT TO DEALER FOR SERVICE, ROTATION AND INSPECTION CHECKS. 12/7/18 CAR IS NOT DRIVING PROPERLY LEARNED TODAY ONE BRAKE PAD OF ALL INSTALLED WORN DOWN COMPLETELY WHILE OTHERS ARE AT 10. VERY CONCERN WITH ONLY 26K MILES ON CAR FIAT LACK OF RESPONSE TO CONSUMER TO RESOLVE THE CAR CONCERNS. SERVICE ADVISOR INFORMED ME THE TECH DECIDED THE TIRES DID NOT ROTATE TIRES WHICH CAUSED THE BRAKE INSPECTION TO BE OVERLOOKED. VERY CONCERN CONSUMERS PAY FOR ADDITIONAL SERVICE FIAT DOES NOT PERFORM AND BRAKE ISSUE COULD HAVE BEEN IDENTIFIED AND NOW 6 DAYS OUT OF WARRANTY. CONSUMER FOOT THE BILL.

NHTSA ODI 11160897

CLUTCH PEDAL STICKING IN DEPRESSED POSITION, PREVENTING ENGAGEMENT OF GEARS.

NHTSA ODI 11150861

FRUSTRATION IS THE ONLY WORD CAN DESCRIBE THIS HORRIBLE CAR FIAT 500L SINCE I BOUGHT THAT CAR IS BEEN TOLL SO MANY TIMES TO FIAT DEALER SERVICE. WHEN WAS UNDER GUARANTEE, FIAT SERVICE ALWAYS SAID "IT IS NOTHING", "NOT PROBLEM", "NOW IS WORKING FINE". EVEN WHEN THE CAR STOPPED ON THE STREET WITH SMOKE FROM THE ENGINE. NOW WHEN THE GUARANTEE EXPIRED 4 MONTHS AGO: THE CAR NEEDS "NEW MOTOR STARTER", THEY CHANGED ($1600 PLUS $300 RENTAL CAR FOR 21 DAYS). BUT ONCE THE CAR HAS THE NEW MOTOR STARTER. SURPRISE!!! THE PROBLEM IS ALSO THE ENGINE!!! NOT POWER AT ALL. NOTHING!!!! NEEDS A NEW MOTOR FOR CAR THAT NOW HIS PRICE IS ONLY $6,000!!! SO BASICALLY FIAT JUST RIPPED ME SELLING A DEFECTIVE CAR!!!! THE ENGINE IS DEFECTIVE!!! NOW I'M GOING TO MOVE THE CAR TO MY HOUSE AND TRY TO SELL IT AS JUNK!

NHTSA ODI 11133330

TRANSMISSION SEIZED, CLUTCH SMELLED BURNT AND BEGAN TO SMOKE WHICH STALLED THE ENGINE. THE GEARS DISABLED AND WOULD NOT RESTART. THE VEHICLE WAS STOPPED WHEN THIS HAPPENED. VEHICLE WAS TOWED TO DEALERSHIP AND DEALERSHIP STATED THAT THE CAR'S RESPONSE WAS "NORMAL" I TOOK MY CAR TO AN INDEPENDENT MECHANIC WHO INSPECTED THE CAR AND READ THE COMPUTER CODES. THE CODES THAT DISPLAYED ARE C415H-50197. DEALER CLAIMS THAT CODE IS NON-EXISTENT.

NHTSA ODI 11132306

MULTIPLE TIMES I HAVE BEEN DRIVING ON A CITY STREET OR HIGHWAY, GOING A NORMAL MPH (USUALLY AROUND 40), WHEN I TRY TO ACCELERATE THE CAR LITERALLY WILL JERK TWO OR THREE TIMES BEFORE IT GETS TO ACCELERATING. THE JERKING INVOLVES GOING FORWARD AND BACKWARDS AT LEAST TWO OR THREE TIMES.

NHTSA ODI 11131699

THE CAR HAS NO SUSPENSION AT ALL, THE STEERING IS NOT GOOD AT ALL AND THIS VEHICLE IS REGULARLY SERVICED AND MAINTAINED.

NHTSA ODI 11127888

TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE AT A DRIVE THRU, THERE WAS A STRONG BURNING ODOR OF RUBBER AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE CONTACT DROVE THE VEHICLE HOME AND LATER TOOK IT TO CHAMPION FIAT (9715 FIRESTONE BLVD, DOWNEY, CA 90247, (562) 231-7579). THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: FIAT 34917750. THE APPROXIMATE FAILURE MILEAGE WAS 37,486.

NHTSA ODI 11120523

ESC COMES ON AFTER STARTING AUTO, I BACK UP AND THE STEERING WHEEL WILL NOT TURN, IT IS LOCKED. NOT SAFE! DEALER SAYS MAY BE SHORT IN MODULE IN STEERING WHEEL. I LIVE IN DESERT, DRY AREA WHY A SHORT? THEY WANT $900 TO FIX A SAFETY ISSUE. I FEEL THE MANUFACTURER SHOULD PAY. MY WARRANTY WILL NOT PAY. TURN ENGINE OFF AND BACK ON ESC GOES OUT AND I CAN DRIVE. SO FAR THIS HAS NOT OCCURRED WHILE DRIVING ON THE ROAD.

NHTSA ODI 11120058

WHILE DRIVING ONE DAY I PUSHED THE BUTTON TO CLOSE THE SUNROOF. AS THE SUNSCREEN CLOSED THERE WAS A TERRIBLE RIPPING SOUND AS THE SUNCLSCREEN PULLED LOOSE FROM THE BACK AND DRAPED INTO MY VIEW.

NHTSA ODI 11119978

WHILE DRIVING ON A CITY STREET THE CHECK TRANSMISSION AND CHECK ENGINE LIGHT CAME ON AND STOPPED THE VEHICLE FROM ACCELERATING.

NHTSA ODI 11119980

I HAVE CONTINENTAL CONTIPRO CONTACT-225/45 R17 91H/6YAR W878 I'VE HAD SEVERAL INCIDENTS WITH THESE TIRES. ONE EXPLODED ON THE HWY 85 IN GA. HOPING ABOUT 60. IT JUST SHREDDED. $168.00. THEN ANOTHER INCIDENT DRIVING IN TOWN ANOTHER WAS FLAT AFTER VISITING A FRIEND, HAD TO REPLACE $200 TO REPLACE . 3RD IN TOWN GOING 35. FLAT. MIDNIGHT A CALL TO EMERGENCY TIRE REPLACEMENT $200. THEN FOURTH WAS ON THE STREET GOING 25-30. BUMP CURB TURNING. THIS WAS NOT A HIGH SPEED OR HARD BUMP. TWO FLAT TIRES PASSENGER SIDE, AGAIN CALLED EMERGENCY TIRE SERVICE, CALLED AT NIGHT REPLACED TIRES $200.00-BUT THEN THE STEERING SEEMED WEIRD-$3,495.00 + $200 THE LAST 3 HAPPENED WITH IN A MONTH AND A HALF. FED UP. BOUGHT NEW SET + SPARE OF GOODYEAR. REPLACEMENT. CAR HAS LESS THAN 35,00.00 MILES ON IT.

NHTSA ODI 11118972

1. THE VEHICLE WILL NOT SHIFT INTO GEAR TO ACCELERATE AFTER BRAKING. THIS RESULT INTO THE CAR GOING INTO TRAFFIC AND RISKING A CRASH DUE TO ITS INABILITY TO SHIFT INTO GEAR TO ACCELERATE FASTER. I HAVE HAD THIS PROBLEM SINCE PURCHASE IN 2016. THE DEALER SAID THAT IT WAS NORMAL FOR FIATS. 2. THE CAR WILL NOT SHIFT IN GEAR. MOST TIMES IT DOES NOT ALLOW ME TO GO INTO REVERSE OR DRIVE FROM PARK. IT NOTIFIES ME TO GO INTO NEUTRAL FIRST THEN IN REVERSE/DRIVE. MOST TIMES THIS HAS TO BE DONE ABOUT 4-5 TIMES BEFORE IT ALLOWS ME TO MOVE. SOME DAYS IT DOESN'T MOVE AT ALL. SOME DAYS THE CHECK ENGINE LIGHT COMES ON AND SOME DAYS IT DOESN'T. THERE IS SOMETHING HERE THAT IS NOT CONNECTING. THIS IS A HAZARD TO MYSELF AND MY CHILDREN BECAUSE THERE HAS BEEN TIMES WHEN THE CAR JUST TURN OFF ON ITS ON AND WHEN TRYING TO CRANK IT, IT WONT INITIALLY. OR ONCE RUNNING, IT WON'T MOVE AT THE TRAFFIC LIGHT. THERE HAVE BEEN COMPLAINTS ABOUT THIS ISSUE FROM OTHER OWNERS OF THIS CAR MAKE AND MODEL. I TOOK IT IN TO A FIAT DEALERSHIP/SERVICE AND THEY NOTIFIED ME THERE WAS NO RECALL BUT IT WAS INDEED SENSORS GOING OFF FOR THE THE TRANSMISSION. THEY THEN TRIED TO CHARGE ME. THIS SHOULD BE RECALLED AND SERVICE AT NO COST. THIS WAS A PROBLEM SINCE I PURCHASED THIS CAR AND WAS MISLEAD BY THE RUNNING CONDITIONS OF THIS CAR.

NHTSA ODI 11114109

I BOUGHT THIS CAR USED WITH ABOUT 24K MILES ON IT. ALMOST IMMEDIATELY AFTER I BOUGHT IT, I COMPLAINED ABOUT THE WAY IT DROVE. I KNEW ABOUT THE RECALL ON THIS MODEL BUT THE SERVICE DEPT. ALWAYS SAID THAT MY CAR WASN'T AFFECTED. SINCE 2015, I HAVE HAD THE CAR IN BECAUSE OF THE WAY IT DRIVES. IT SHIFTS SLOW AS IF THE TRANSMISSION IS "SLIPPING". FOR TWO YEARS I ENDURED THIS AND FINALLY TOOK IT IN LAST YEAR BECAUSE IT WAS BYPASSING GEARS ON THE AUTOMATIC SHIFT (STALLING IN FOURTH GEAR AND SKIPPING TO THE SIXTH GEAR). ABOUT A MONTH OR SO AGO, THE TRANSMISSION HAD FINALLY GONE BAD...NOT JUST SLOW SHIFTING, BUT THE CAR WOULDN'T MOVE AND WAS STALLING OUT IN THE MIDDLE OF THE ROAD, HIGHLY UNSAFE AND FRIGHTENING FOR MY CHILDREN AND MYSELF. THE TECHNICIAN PERFORMED A TRANSMISSION "RE-LEARN" AND THE CAR RAN OK BUT THE ISSUES RETURNED AND THE CAR WON'T GO IN REVERSE. BEFORE THIS ISSUE, IT WOUDN'T ENGAGE IN 1ST GEAR. THIS CAUSED ANOTHER ISSUE BECAUSE THOUGH THE CAR WOULD START, IT WAS STALLED AND WOULDN'T TURN ON ONCE I TURNED THE IGNITION OFF. THE MESSAGE ON THE SCREEN SAYS: "GEAR UNAVAILABLE" AND I CAN'T EVEN USE THE MANUAL SHIFTER. SINCE 2015, I HAVE TAKEN THIS CAR IN FOR MAINTENANCE AND THEY HAVE CONTINUALLY TOLD ME THAT NOTHING WAS WRONG WITH THIS CAR. I HAVE ARGUED BACK AND FORTH WITH THEM AND I AM FINALLY TIRED OF BEING EITHER LIED TO OR MISTREATED. I HAVE RECORD OF ALL THE TIMES I CAME IN TO INQUIRE ABOUT THE TRANSMISSION ON THIS CAR. I TOOK THE CAR IN BECAUSE OF THE RECALL ON THE POWERTRAIN LAST MONTH AND THAT WORKED TO SOME RESOLUTION BUT THE PROBLEM PERSISTED AND I AGREED TO THE TRANSMISSION RE-LEARN. FIAT AGREES THAT SOME PARTS ON THIS CAR ARE INFERIOR, BUT NOT TO THE POINT THAT THEY WOULD REPLACE THE CAR OR TRANSMISSION.

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