What 635 owners told NHTSA about the 2014 Chrysler Town And Country

2014 CHRYSLER TOWN & COUNTRY HAS A BAD OIL LEAK. WE HAVE RESEARCHED AND FOUND IT TO MOST LIKELY BE THE OIL FILTER HOUSING COOLER ASSEMBLY. THERE IS OIL ALL OVER THE THE MOTOR AND UNDERNEATH ON THE DRIVERS SIDE BUT NOT ON THE PASSENGER SIDE WE HAVE READ THAT THE OIL FILTER HOUSING IS EASY TO CRACK WHEN CHANGING OIL & FILTER. I HAVE ALWAYS TAKEN IT TO THE DEALER WHERE WE BOUGHT IT NEW TO HAVE IT SERVICED. MY LAST OIL CHANGE WAS DONE 4000 MILES AGO AND WE JUST STARTED HAVING THIS OIL LEAK. SO IT CANNOT BE THAT IS WAS CRACKED OR IT WOULD HAVE BEEN LEAKING AT THE TIME OF THE LAST SERVICE. THE OIL COOLER HOUSING IS A PLASTIC PART ON THE DRIVERS SIDE AND THAT IS WHERE ALL THE OIL IS LEAKING. THE WARRANTY HAS EXPIRED SO WE ARE EXPLORING REPAIR OPTIONS. SINCE THIS IS BECOMING A COMMON PROBLEM, A RECALL SHOULD BE ISSUED. WE RECENTLY BOUGHT OUR SON A 2019 DODGE CHALLENGER. IT HAS THE SAME MOTOR AS OUR VAN, SO WE AREN'T LOOKING FORWARD TO ADDRESSING THIS SAME ISSUE.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND SPOT MONITORING SYSTEM FAILED TO ALERT WHEN A VEHICLE WAS AT THE LEFT OR RIGHT OF HIS VEHICLE. THE CONTACT ALSO STATED THAT THE REVERSE SYSTEM DID NOT ALERT WHEN A VEHICLE WAS APPROACHING ON THE LEFT OR RIGHT. THE CONTACT ALSO STATED THAT THE DIAMOND SQUARE ICON ON THE EXTERIOR MIRRORS ASSOCIATED WITH THE BLIND SPOT MONITORING SYSTEM FAILED TO ILLUMINATE AND MAKE A WARNING SOUND. THE VEHICLE WAS TAKEN TO WATSON LUDINGTON CHRYSLER (3632 WEST US HIGHWAY 10, LUDINGTON, MICHIGAN 49431, (231)-845-3900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER:[XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. CONSUMER STATED WHEN BACKING HIS VEHICLE AND ANOTHER VEHICLE IS APPROACHING A LOUD NOISE WAS RELEASED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'), *JB

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THE VAN WAS PURCHASED IN 2017. THE JERKING/SHUTTERING OF THE VEHICLE WHEN DRIVING OR HAULING ON GAS WAS THE FIRST SIGN OF DYSFUNCTION OF THE VEHICLE. THE SECOND SIGN OF FAILURE IN THE MANUFACTURING OF THIS MAKE AND MODEL OF CHRYSLER WAS THE HEAD RESTRAINT OF THE DRIVERS SEAT AND THEN WEEKS LATTER THE PASSENGER SEAT POPPED UP, WHEN THE VEHICLE WAS PARKED AND NOT IN MOTION AND DEPLOYED OUT OF PLACE WITHOUT IMPACT OF ANY ACCIDENT OR ETC. AND LAST BUT NOT LEAST, BUT EXTREMELY IMPORTANT THE OIL LEAKS THAT THIS VEHICLE TO THIS DAY HAVE STARTED SINCE SEPTEMBER OF 2019. WE HAVE GONE MORE THAN 3 TIMES TO DIFFERENT OIL CHANGES AND COMPANYS AND THEY KEEP INSISTING IT'S A CHRYSLER RECALL ON THIS MAKE AND MODEL. WHEN WE NOTICED THIS HUGE OIL SPILL, IS WHEN IT'S PARKED AND WE ARE READY TO GO TO OUR NEXT DESTINATION AND A POOL OF OIL SHOWS OUT! WE ARE AFRAID TO TRAVEL FAR AND/OR HAVE COMPLICATIONS LATTER. WE CAN'T EVEN ENJOY THIS VEHICLE AND GO SEE MY BROTHERS WHO ARE OFF IN COLLEGE BECAUSE THIS IS THE ONLY TRANSPORTATION VEHICLE THAT ALL 3 OF US IN THIS HOUSEHOLD CAN FIT COMFORTABLE AND BRING GOODS TO THEM WHEN IN NEED. WE DID NOT PURCHASE THIS VEHICLE TO HAVE A MEDIOCRE PRODUCT AND RESULT. WE ARE VERY DISAPPOINTED WITH THE VEHICLE AND WISH AND PRAY TO FINALLY HAVE A SOLUTION AND GOOD RESULT THIS TIME AROUND WITH FILING THIS COMPLAINT THROUGH NHTSA. IF THIS PROBLEM IS NOT FIXED SOON, WE WILL NOT BE ABLE TO GO TO DALLAS AND SPEND CHRISTMAS WITH MY YOUNGER BROTHERS AT THE END OF THE MONTH. PLEASE, PLEASE, I BEG OF YOU ACT AND GIVE CUSTOMER SERVICE THAT WE NEED!

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AT 91,614 MILES ENGINE IS LEAKING OIL, TOOK TO CHRYSLER DEALER THEY SAID IT IS OIL COOLER/FILTER ADAPTER . THEY WANT OVER $1000. TO FIX IT, I HAVE A EXTENDED WARENTEE THEY SOLD ME FOR OVER $2000., AND THEY WON,T COVER IT. PLASTIC PART ON ENGINE, BAD DESIGN.

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INTERNATIONAL WARRANTY BULLETIN ID-14-03 AND SERVICE BULLETIN 09-002-14 SHOULD APPLY TO 2014 CHRYSLER TOWN AND COUNTRY. CODE P0304 CAME UP DEALER CONFIRMED PISTON 4 ON LEFT SIDE IS DEFECTIVE. CHRYSLER IS REFUSING TO ACCEPT ANY RESPONSIBLITY AND REFUSING TO FIX MY PROBLEM WHICH IS OBVIOUSLY A MANUFACTURER DEFECT. CODE FIRST CAME UP IN SEPTEMBER 2019. THIS CAUSES VEHICLE TO SHUT OFF RANDOMLY.

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IWHEN I BOUGHT MY 2014 TOWN AND COUNTRY MINI VAN IT HAD 39111 MILES ON IT I BOUGHT AND EXTENDED WARRANTY WHICH WILL NOT COVER MY ENGINE PROBLEM SINCE IT WAS COVERED AT THE TIME BY THE MANUFACTURER, WELL AS YOU CAN IMAGINE 4 MONTHS PAST THE MANUFACTURER WARRANTY RAN OUT IT IS IN THE SHOP, WHICH IT NEEDS THE CAMSHAFT AND ROCKER ARMS REPLACED AND IT IS MISFIRING ON CYLINDER #6 I HAVE 94,000 MILES ON THE VAN SO THE 100,000 MILE PART THEY WILL NOT COVER FOR THEY SAY 60 MONTHS OR 100,000 MILES WHICH IS NOT RIGHT, I HAVE SEEN SEVERAL COMPLAINTS ABOUT THE CAMSHAFTS AND ROCKER ARMS GOING BAD AND BREAKING DOWN AS WELL AS MISFIRING CYLINDERS. WHEN WILL THERE BE A RECALL ON THESE PROBLEMS. THESE VEHICLES SHOULD LAST 100'S OF THOUSANDS OF MILES IF TAKEN CARE AS I HAVE TAKEN CARE OF MINE. I AM EXTREMELY DISAPPOINTED IN CHRYSLER AND I HONESTLY DON'T THE JOB IS BEING DONE TO INVESTIGATE THESE PROBLEMS. MY VAN IS CURRENTLY IN A SHOP WAITING TO SEE IF THE MANUFACTURER WILL HONOR THE WARRANTY SINCE IT IS ONLY FOUR MONTHS PAST THE 60 MONTHS FROM WHEN THE VAN WAS FIRST PUT INTO SERVICE BY SOMEONE ELSE BEFORE ME I BOUGHT IT USED FROM COOKS AUTO AND I THOUGHT THE EXTENDED WARRANTY WOULD COVER ANY ENGINE PROBLEMS BUT I WAS WRONG THEY CLAIM THAT SINCE IT HAD A MANUFACTURER WARRANTY THEY HAD TO GIVE ME A DIFFERENT WARRANTY PLAN AND DID NOT EXPLAIN, I WAS TOLD I WAS COVERED BUMBER TO BUMBER UNTIL I HIT 99,111 PLEASE INVESTIGATE AND DO A RECALL ON THESE ENGINES. THANK YOU.

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TRANSMISSION MAKING WHINING NOISE

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THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SEAT HAS DEPLOYED WITHOUT THE VEHICLE BEING IN ANY TYPE OF ACCIDENT.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM (1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT AND TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHETHER OR NOT THE SEAT WAS OCCUPIED. THE CONTACT TOOK THE VEHICLE TO MIDWAY CHRYSLER DODGE JEEP RAM (219 2ND AVE E, KEARNEY, NE 68847, (888) 655-0410) WHERE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY A $300 DIAGNOSTIC FEE TO INSPECT THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

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I WAS DRIVING A SOLID 40 SOME MPH AND HIT A DEER HEAD ON WITHOUT HITTING BRAKES SO DIRECT IMPACT. THE DEER WAS HUGE WEIGHING APPROX 300-325 LBS. WHY DIDN'T THE AIRBAGS DEPLOY

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MY VAN STARTED EXPERIENCING TIMES WHEN IT WOULD NOT START. AT FIRST I THOUGHT IT WAS THE STARTER AND THEN AFTER A FEW MINUTES OF TRYING IT WOULD START. IT WAS NOT THE STARTER. THIS WENT ON FOR SEVERAL WEEKS AND THEN I NOTICED THAT IF THE DOOR WAS OPEN IT WOULD START, THEN IF I JIGGLED THE WIRES IN THE DOOR IT WOULD START. AFTER A AWHILE THAT WOULDN'T MAKE IT START. I HAD TO HAVE IT TOWED AND THE KEY WAS LEFT IN THE IGNITION AND AS THE TOW TRUCK DRIVER WAS GETTING READY TO PUT THE VEHICLE ON THE TRUCK HE SLAMMED THE DOOR AND IT STARTED!! WE THOUGHT IT MIGHT BE THE WIRING HARNESS IN THE DOOR SO WE REMOVED IT AND IT WORKED PERFECTLY WHILE IT WAS OUT. WE THEN REPLACED THE WIRING WITH OEM PARTS AND THEN THE PROBLEM STARTED HAPPENING AGAIN. IT WAS INTERMITTENT AND WOULD ALWAYS START IF YOU SLAMMED THE DOOR UNTIL 2 DAYS AGO AND NOW IT WON'T START AT ALL. THE REPAIR SHOP SAYS IT IS THROWING 40 CODES AND THAT IT NEEDS A NEW TIPM JUST TO SEE WHAT IS WRONG WITH IT. IT COSTS WELL OVER $1000!!! AND IT MAY NOT FIX IT.I KNOW THAT CHRYSLER HAS HAD RECALLS FOR THE TIPM IN THE PAST AND QUITE OBVIOUSLY THEY HAVE NOT FIXED THE PROBLEM!

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MY ENGINE HAS SPRUNG A MAJOR OIL LEAK UNDERNEATH THE INTAKE MANIFOLD. I'VE SEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. IT APPEARS THAT CHRYSLER PUT A PLASTIC COOLANT TO OIL OIL COOLER UNDER THE MANIFOLD THAT IS FAILING. IN MY OPINION THE IS A MAJOR SAFETY ISSUE! THIS IS A FIRE HAZARD, COULD CAUSE LOSS OF CONTROL OF THE VEHICLE, COULD CAUSE SUDDEN BREAKDOWNS. AS WIDE SPREAD OF A PROBLEM THIS IS I DONT UNDERSTAND WHY THERES NOT A RECALL ON IT. ALL YOU HAVE TO DO IS SEARCH TOWN COUNTRY OIL COOLER AND YOU'LL SEE. WE WERE ON THE HIGHWAY WHEN WE NOTICED THE OIL BURNING SMELL. LIFTED THE HOOD AND THE OIL WAS ALREADY OVER 2 QUARTS LOW.

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REAR VIEW CAMERA STOP WORKING

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TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PERFORMANCE CHRYSLER JEEP DODGE RAM CENTERVILLE (95 LOOP RD, CENTERVILLE, OH 45459, (937) 434-9500) WHERE IT WAS DIAGNSOED THAT THE WIRELESS IGNITION NODE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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THE PASSENGER SIDE ACTIVE HEADREST EXPLODED (LUCKILY JUST AFTER WE GOT OUT OF THE CAR). THERE WAS NOT A ACCIDENT THAT TRIGGERED IT. THE CAR WAS PARKED IN OUR DRIVEWAY. THE ENGINE WAS TURNED OFF. UPON RESEARCHING I SEE MANY COMPLAINTS OF THIS SAME ISSUE. THIS NEEDS TO BE RECALLED!

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PASSENGER SIDE HEAD REST EJECTED AND WILL NOT RESET. THERE WERE NO ACCIDENTS INVOLVE, THE VEHICLE WAS STATIONARY WHEN THE HEADREST ACTIVATED. NEED TO ZIP TIED THE HEAD REST BACK IN PLACE. THE VE

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THE AIRBAG LIGHT ON OUR TOWN AND COUNTRY COMES ON FROM TIME FROM TO TIME, BUT SEEMS TO GO OFF AFTER DRIVING THE VAN FOR A WHILE. EVERY TIME WE HAVE TAKEN IT INTO THE DEALERSHIP, THE LIGHT WILL BE ON BUT BY THE TIME WE GET TO THE DEALERSHIP 30 MILES AWAY THE LIGHT IS OFF. WITH THE LIGHT OFF THE DEALERSHIP CANNOT DIAGNOSE THAT PROBLEM. I AM CONCERNED THAT THIS IS A SAFETY ISSUE IN THE CASE THE AIR BAGS ARE EVER DEPLOYED. THIS HAS BEEN GOING ON FOR THE LAST COUPLE OF YEARS.

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I WAS DRIVING ON THE HIGHWAY (GOING AT LEAST 65 MPH) AND THE HEADRESTS ON THE FRONT PASSENGER SEAT EXPLODED. THE AIR BAG LIGHT ON THE DASH HAD BEEN GOING ON AND OFF FOR THE PAST 2 WEEKS, I NOTIFIED CHRYSLER VIA TELEPHONE WITH NO RESPONSE. ABOUT 1.5 WEEKS LATER THE AIRBAG LIGHT RETURNED ON (INTERMITTENTLY) AND THEN I HEARD ANOTHER LOUD "POP" IN THE DRIVERS SEAT BUT NOTHING EXPLODED OPEN.

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WHILE THE VEHICLE WAS IN MOTION, THE BUCKLED SEAT BELT ON THE PASSENGER SIDE THIRD ROW SEATING LOCKED IN PLACE AS MY AUTISTIC GRANDSON WRAPPED IT AROUND HIS NECK. I LOOKED IN THE REAR VIEW MIRROR, PULLED TO THE SIDE OF THE ROAD WHICH LUCKILY HAPPENED TO BE A TOYOTA DEALERSHIP. THE EMPLOYEES IN THE SHOP COULD NOT UNBUCKLE THE BELT AND AS MY GRANDSON WAS ALREADY TURNING BLUE THEY HAD TO CUT THE BELT FREE FROM HIM. HE WAS LEFT WITH BRUISING AROUND THE NECK BUT HAD I NOT SEEN HIM IN TIME I FEEL HE WOULD HAVE BEEN STRANGLED TO DEATH. THESE LONG BELTS FROM THE UPPER PART OF THE VEHICLE ARE A HAZARD FOR CHILDREN.*DT*JB*DT*JB

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MIDDLE MEDIA CONTROL PANEL SHORTED AND CAUGHT FIRE. BURNED ALL THE WIRES BEHIND THAT PANEL. HAPPENED DURING DRIVING JUST AFTER STARTUP.*DT*DT*JB *DT*JB*JB*DT

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CAR HAD A ROUGH IDLE LOSS OF POWER AND CHECK ENGINE LIGHT ILLUMINATED. CAR WAS DIAGNOSED WITH MISFIRE ON CYLINDER 2 AND CRACKED LEFT CYLINDER.

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ALTERNATOR FAILED PREMATURELY, BUT OUT OF WARRANTY. ALL OTHER MODELS IN THIS YEAR RANGE WITH THE SAME ENGINE AND ALTERNATOR WERE RECALLED, BUT THIS MODEL WAS EXCLUDED FROM THAT RECALL. HOWEVER, SAME ENGINE AND SAME ALTERNATOR. STILL FAILED PREMATURELY. RELATED RECALL 14V-634. CHRYSLER REFUSED "GOOD-WILL" REIMBURSEMENT SINCE MY VIN WAS NOT INCLUDED IN THE RECALL.

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FOR ABOUT A YEAR THE CAR HAS BEEN GIVING ME PROBLEMS WHILE ITS BEING DRIVEN. WHEN I COME TO A STOP IT SHAKES AND HAS CUT OFF ON ME. IT WOULD RESTART WITH NO PROBLEM. THEN IT STOPPED GIVING ME PROBLEMS FOR A LITTLE WHILE. THEN LAST THURSDAY, I GOT OFF AT AN EXIT FROM THE HIGHWAY AND WHEN I BRAKED BEHIND A CAR AT THE LIGHT, IT STOPPED A LITTLE ROUGH. I TOOK MY FOOT OFF THE BRAKE TO MOVE UP A BIT AND THE CAR STARTED GOING BACKWARDS REAL SLOW WHILE IT WAS STILL IN DRIVE. I HAD TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART AND IT TOOK ME TO MY DESTINATION. I'M TERRIFIED TO DRIVE IT WITH MY GRANDCHILDREN BUT NEED MY VEHICLE. IT AMAZES ME ABOUT THE COMPLAINTS WITH THIS SAME PROBLEM AND CHRYSLER IS NOT ACKNOWLEDGING THE PROBLEM. I PRAY THAT SOMETHING TRAGIC DOESN'T HAPPEN. I HAVE HAD THIS CAR CHECKED REPEATEDLY AND THEY CAN FIND NOTHING AND THE CHECK ENGINE LIGHT DOESN'T COME ON.

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I HAVE EXPERIENCED A FAILURE IN THE NUMBER TWO CYLINDER HEAD. CHRYSLER REFUSES TO ACKNOWLEDGE ANY PROBLEMS WITH THIS MOTOR FOR THIS YEAR. EVEN THOUGH IT IS THE SAME MOTOR THAT THEY HAVE USED IN 2011 2012 AND 2013 AND DURING THOSE YEARS THEY HAVE COVERED SUCH FAILURES. THIS PROBLEM IS EVIDENT BELOW 1000 RPM. YOU CAN FEEL THE CAR SHUDDER AND SHAKE AS A RESULT OF MISS FIRING IN CYLINDER TWO. I AM TOLD THAT IF IT IS NOT REPAIRED IT WILL EVENTUALLY CAUSE MY ENGINE TO FAIL COMPLETELY. THE CURRENT PRICE TAG IS APPROXIMATELY $3000.

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