What 93 owners told NHTSA about the 2014 Chevrolet Tahoe

I AM WRITING TO YOU ASKING FOR ASSISTANCE IN REPLACEMENT OF MY DASHBOARD . I USE THE OCTOBER DATE AS WE HAVE NOTICED THE CRACKS OVER THE LAST COUPLE MONTHS. ONE OF THE CRACKS IS DIRECTLY ABOVE WHERE THE PASSENGER AIRBAG IS. I HAVE DISCOVERED THAT THERE ARE 10000 MEMBERS ON A CRACKED DASHBOARD SITE ON FACEBOOK. I DO NOT UNDERSTAND WHY GM DOES NOT STAND BEHIND THIS. I AM CONCERNED IF THE AIRBAG DEPLOYS AND SOMEONE IS IN THE PASSENGER SEAT THEY CAN BE IMPAILEDED WITH HARD PIECES OF PLASTIC. I LOVE MY 2014 TAHOE LTZ AND HAS PLANNED ON TRADING IT IN ON A NEW TAHOE OR SUBURBAN. I AM CONCERNED THAT THIS WILL IMPACT MY RESALE VALUE OF THE VEHICLE AND IM OF THE UNDERSTANDING THAT GENERAL MOTORS WILL NOT STAND BEHIND THIS AND FIX IT. I AM WORKING WITH MY DEALER BUT HAVING THE SAME PROBLEM. I CANNOT REALLY DETERMINE WHETHER THE VEHICLE WAS STATIONARY IN MOTION ETC. I JUST BELIEVE THAT THE CRACKING HAS HAPPENED OVER TIME. I USE A SUN VISOR FOR THE MOST PART AND LIVE IN NORTHERN VIRGINIA SO IT WE DO NOT HAVE EXTREME HEAT FOR THE MOST PART.

NHTSA ODI 11375862

WHILE PARKED, THE DRIVER'S FEMALE SEAT BELT BUCKLE END (PART #19121538) FREQUENTLY DOES NOT LATCH. IT USUALLY TAKES MULTIPLE ATTEMPTS TO LATCH. I VISITED A DEALER ON 11/5/20, TO SEE WHAT THEY WOULD DO. THEY CONTACTED GM, WHO REFUSED TO MAKE ANY REMEDY, STATING IT WAS OUT OF WARRANTY, EVEN THOUGH THIS IS A SIGNIFICANT SAFETY ISSUE. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND THERE ARE NO VISIBLE SIGNS OF DAMAGE TO THE BUCKLE END. IT IS PROGRESSIVELY GETTING WORSE TO LATCH. ALSO. THE PARKING BRAKE FAILS TO PROPERLY SECURE THE VEHICLE, EVEN WHEN PUSHED TO THE FLOOR. PROBABLY A POOR DESIGN, EVEN WHEN ADJUSTED PROPERLY.

NHTSA ODI 11374245

THE DASHBOARD IN MY VEHICLE LIKE MANY OTHER PEOPLES DASHBOARD HAS CRACKED COMPLETELY. I WAS TOLD THAT THIS A HUGE PROBLEM WITH ALL 2014 CHEVY TAHOE'S. I BELIEVE GM SHOULD FIX THIS PROBLEM FOR ME AND ALL THE OTHERS AFFECTED. THIS WILL COST ME A SUBSTANTIAL AMOUNT OF MONEY TO BE FIXED AND NOTHING WAS DONE OTHER THAN ME DRIVING AND PARKING MY CAR. I READ THIS COULD AFFECT MY AIRBAGS AS WELL.

NHTSA ODI 11366183

MY DASHBOARD IS CRACKED IN TWO DIFFERENT AREAS. I SEE THAT MANY DASHBOARD BETWEEN 2013 AND 2017 CHEVY TAHOES HAVE CRACK. ONE OF THE CRACKS LEADS INTO THE COMPARTMENT THAT HOLDS THE FRONT PASSENGER AIRBAG. THESE CRACKS ARE NOT FROM NEGLECT AND THESE CRABS ARE NOT FROM HEAT BECAUSE I USE SUN VISORS DAILY DUE TO THE FACT THAT I'M BLACK ON BLACK AND IT KEEPS THE CAR MUCH COOLER. I HAVE ATTACHED PICTURES AND I FEEL THAT GENERAL MOTORS SHOULD TAKE CARE OF THIS. THIS IS A $70,000 VEHICLE WHEN NEW. I CANNOT SAY EXACTLY WHEN I NOTICED IT FOR THE FIRST TIME BECAUSE IT IS FLAT ON THE DASHBOARD. THE CRACK ON THE PASSENGER SIDE HAPPENED FIRST FIRST NOTICED PROBABLY JANUARY 2020 BUT MAY HAVE HAPPENED BEFORE THAT ???

NHTSA ODI 11362706

YESTERDAY WHILE DRIVING HOME, MY DASHBOARD EXPLODED OPEN. I GUESS THIS IS A COMMON PROBLEM WITH THESE CARS WHICH SHOULD BE A SERIOUS PROBLEM TO THE MANUFACTURER. AFTER SAFELY PULLING OVER I WAS ABLE TO SEE THAT I NOW HAVE A LARGE CRACK IN MY DASHBOARD. PARTS SHOT OUT OF THE DASH AND COULD HAVE HIT ME WHILE DRIVING. PLEASE INVESTIGATE!

NHTSA ODI 11353986

MY 2014 CHEVROLET TAHOE HAS A 2 INCH CRACK IN THE DASHBOARD ON THE PASSENGER SIDE TTHAT STARTS AT THE TOP LEFT CORNER OF THE RECTANGULAR "CUT OUT" TO THE EDGE OF THAT PIECE OF THE DASHBOARD. I AM CONCERNED THAT THE EFFECTIVENESS OF THE AIR BAG IF THE CAR IS IMPACTED AND DO NOT TRUST GM'S ANALYSIS OF THIS QUESTION. FROM WHAT I AM READING ON THE INTERNET, THIS PROBLEM IS HAPPENING ALL TOO OFTEN AND NEEDS TO BE FIXED BY GM. THIS PROBLEM COULD ABSOLUTELY BE A SERIOUS, LIFE THREATENING ISSUE IN CASE OF AN ACCIDENT.

NHTSA ODI 11342763

MY 2014 TAHOE DASH IS CRACKED BETWEEN THE PASSENGER AIRBAG AND THE WINDSHIELD VENT. I IS JUST HARD PLASTIC. I HAVE A SUNROOF AND KEEP IT OPEN DURING THE HOT MONTHS AND THE WINDOWS ARE CRACKED TO ALLOW THE HOT AIR TO ESCAPE. I ALSO KEEP HUGE SUN SHADES IN THE WINDSHIELD. I TRIED TO HAVE IT REPAIRED. ALL SHE COULD DO WAS TRY TO MEND THE CRACK BUT DIDN'T HAVE ANY LUCK IN FILLING THE GAP. SHE SAID SHE SEES A LOT OF THESE AND BELIEVES IT IS DUE TO A DESIGN FLAW. I BELIEVE IT TOO. MY DASH STILL MOVE UP AND DOWN WHEN DRIVING. THIS SHOULD BE A RECALL AND REPAIRED OR REPLACED AT GM'S EXPENSE. I HAVE ASKED MY LOCAL CHEVY DEALERSHIP HOW MUCH FOR THEM TO INSTALL A NEW ONE. IT WOULD BE $ 1,500.00. I NEED SOMEONE WHO KNOWS WHAT TO DO BECAUSE IT INVOLVES THE AIRBAG. I AM A DEVOTED CHEVY OWNER AND HAVE SPENT WAY TOO MUCH MONEY TO HAVE SOMETHING LIKE CHEAP PLASTIC AS A DASHBOARD.

NHTSA ODI 11339287

THIS VEHICLE ENDURED AND ACCIDENT IN 2017. STATE FARM INSURANCE COMPANY AND OTHER INSURANCE COMPANIES HAS RATED THIS VEHICLE AS HIGH RISK. THE SELLER, LAFONTAINE AUTOMOTIVE GROUP DIDN'T DISCLOSE THIS INFORMATION AND IT WAS MISSING ON THE CARFAX. THIS IS A MAJOR CONCERN. SWAY BARS ON BOTH SIDES OF THE TRUCK WAS REPLACED WITHIN A WEEK OF DRIVING THE VEHICLE. ALTHOUGH THE DEALERSHIP SERVICED THE REPAIRS; IT'S IMPERATIVE THAT THEY RUN THOROUGH TEST PRIOR TO SELLING SAFE VEHICLES. THIS TYPE OF REPAIRED SERVICE WAS LIFE THREATENING. VIN# [XXX]. SALE DATE: OCTOBER 7, 2019. LAFONTAINE DEXTER 7120 DEXTER-ANN ARBOR RD. DEXTER, MICHIGAN 48130. THE VEHICLE WAS MAKING A KNOCKING SOUND BENEATH THE HOOD WHEN I TURNED CORNERS TO MY RIGHT AND LEFT. THE DEALERSHIP KEPT THE VEHICLE FOR OVER FIVE DAYS FOR REPAIRS. I DON'T HAVE UNDER BODY PICTURES FOR THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC*TR

NHTSA ODI 11331693

WAS GETTING 20 TO 22 MPG ON THE HIGHWAY THEN IT SUDDENLY DROPPED TO WHERE I WOULD ONLY BE GETTING 15 TO 16 MPG. I HAVE ALSO GONE OUT AND GOTTEN GAS THE NIGHT BEFORE AND AFTER RESETING THE AVERAGE MPG I WOULD BE BACK UP TO GETTING 19 TO 20 ON CITY STREETS AND GO OUT THE FOLLOWING MORNING AND ON THE FIRST START UP AND IT WOULD DROP BACK DOWN TO 12 TO 13 ON WHILE STATIONARY AND STAY THAT WAY FOR THE REST OF THE WEEK EVEN AFTER GOING BACK ON THE HIGHWAY AT TIMES. I HAVE HAD THE EFI CLEANED AT LEAST 3 TO 4 TIMES SINCE OWNING THE VEHICLE. SO I'M STARTING TO WONDER IF A PART OF THE ELECTRONIC CONTROL UNIT COULD POSSIBLY NOT BE WORKING PROPERLY.

NHTSA ODI 11325877

I WAS DRIVING ON THE SERVICE ROAD, PREPARING TO ENTER THE HIGHWAY. SUDDENLY, THE DOOR-LOCKS STARTED GOING UP AND DOWN REPEATEDLY, AND THE INTERIOR LIGHTS STARTED FLASHING ON AND OFF REPEATEDLY. THEN THE ENGINE TURNED OFF WHICH MADE IT COME TO A SUDDEN HARD STOP. THE ENGINE RESTARTED ON ITS OWN. THANKFULLY, MY DEALERSHIP WAS AT THE NEAREST INTERSECTION, SO I WAS ABLE TO DRIVE THE 2014 TAHOE TO THE DEALERSHIP. THE LOCKS CONTINUED TO GO UP AND DOWN AND THE INTERIOR LIGHTS CONTINUED TO FLASH ON AND OFF AS I PULLED INTO THE DEALERSHIP. I TURNED THE CAR OFF TO GO INSIDE OF THE DEALERSHIP TO LET THE MANAGER KNOW WHAT HAD JUST HAPPENED. MY HUSBAND CAME TO THE DEALERSHIP TO SEE WHAT WAS GOING ON. THE MANAGER TOLD US TO PULL THE CAR AROUND TO THE SERVICE DEPARTMENT, BUT THE CAR WOULD NOT START AND HAD TO BE TOWED TO THE SERVICE DEPARTMENT. I DID A SEARCH AND SAW THAT THERE WAS A RECALL ON 2014 CHEVROLET TAHOES FOR ELECTRICAL ISSUES THAT COULD CAUSE IT TO STALL. A COUPLE OF DAYS LATER THE DEALERSHIP AND SERVICE DEPARTMENT HAD TO CLOSE FOR A WHILE BECAUSE OF COVID-19, BUT WHEN THEY REOPENED THE SERVICE MANAGER INFORMED ME THAT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL; THEREFORE, GM WILL NOT PAY FOR MY VEHICLE TO BE REPAIRED. I REFUSE TO DRIVE IT IN THAT CONDITION SO I'VE TRADED IT IN FOR A NEW, NON-CHEVROLET/GM VEHICLE. I AM REPORTING THIS TO PREVENT ANYONE ELSE FROM PURCHASING AND DRIVING THIS VEHICLE UNTIL IT HAS BEEN REPAIRED. IT'S DANGEROUS! *TR

NHTSA ODI 11325383

WHILE I WAS WASHING MY 2014 TAHOE LTZ I NOTICED MY FRONT DASH BOARD WAS CRACKED IN 2 PLACES. NOW WHEN I DRIVE IT SHAKES AND I AM AFRAID THAT IF THE AIR BAGS DEPLOY I COULD GET THE SHATTERED PIECES THROWN BACK INTO ME AND MY FAMILIES FACE. *TR

NHTSA ODI 11324638

DASH CRACKED ABOVE AIRBAG ON PASSENGER SIDE AND CRACKED ABOVE THE INSTRUMENT PANEL ON DRIVERS SIDE!

NHTSA ODI 11315378

THE DASHBOARD HAS A LARGE CRACK ON THE DRIVER'S SIDE.

NHTSA ODI 11308125

DASH CRACKED/BROKEN OVER STEERING. STATIONARY. OBVIOUSLY INFERIOR/DEFECTIVE MATERIAL USED.

NHTSA ODI 11301816

THERE IS A DASHBOARD CRACK NEAR THE PASSENGER SIDE DASHBOARD AIRBAG COVER. THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL VEHICLE.

NHTSA ODI 11300299

WHILE SITTING AT A STOP SIGN ON A ROUGHLY 40 DEGREE DAY THE DASH OF MY VEHICLE CRACKED.

NHTSA ODI 11289569

IT GOES BACK AND FORTH FOR NO REASON AND HAVE NO ANSWER WHY ABS TRACTION CONTROL AND STABILITRACK LIGHT COMES BACK AND FORTH

NHTSA ODI 11279689

DEFECTIVE CRACKED DASHBOARD. THE CRACK CONTINUES TO EXTEND AND IN CASE OF AN ACCIDENT, IT COULD POTENTIALLY PUNCTURE THE AIR BAG, GREATLY COMPROMISING SAFETY. ADDITIONALLY, THE BRITTLE DASHBOARD COULD BECOME SHARP FLYING PIECES IN CASE OF AN ACCIDENT. I CONTACTED GM/CHEVROLET IN MAY 2018 TO REPORT THE CRACK AND WAS GIVEN A QUOTE FOR ALMOST $2000.00 TO REPLACE THE DASHBOARD. PLENTY OF DATA SHOWS THAT THE DEFECT OF GM DASHBOARDS CRACKING IS WIDESPREAD, HOWEVER, GM FAILS TO ACKNOWLEDGE THEIR FAULT AND RECALL AFFECTED VEHICLES. I AM CONTACTING YOU AS A CONCERNED OWNER AND LAW ENFORCEMENT OFFICER CONCERNED FOR MY SAFETY AND THAT OF MY FAMILY. I HAVE DONE EVERYTHING TO GET THE PROBLEM FIXED BY GM OR THE GM DEALERSHIP THAT SOLD ME THE VEHICLE. HOWEVER, THEY ALL HAVE TURN A BLIND EYE TO THE ISSUE. I HOPE THIS MESSAGE DOES NOT FALL IN DEAF EARS AND YOU CAN ASSIST ME IN SOLVING THIS HAZARDOUS SITUATION I AM IN DUE TO GM LACK OF CONCERN FOR SAFETY.

NHTSA ODI 11267580

TL* THE CONTACT OWNS A 2014 CHEVROLET TAHOE. WHILE DRIVING IN A RAINSTORM, THE WINDSHIELD WIPERS SEIZED AND BECAME INOPERABLE. THE DRIVER COASTED OVER TO THE SIDE OF THE ROAD AND WAITED UNTIL THE RAIN STOPPED TO RESUME DRIVING. THE CONTACT WAS A CERTIFIED MECHANIC AND HE REPLACED THE WIPER TRANSMISSION AND MOTOR. THE VEHICLE WAS NOT TAKEN TO A DEALER, BUT WAS REPAIRED. THE CONTACT STOPPED BY C. WIMBERLEY AUTOMOTIVE GROUP (5608 M 51 S, DOWAGIAC, MI 49047, (800) 782-2151), BUT WAS NOT ASSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *JS

NHTSA ODI 11266756

MY DASH HAS CRACKED IN TWO AREAS; BY THE INSTRUMENT PANEL AND BY THE AIR BAG ON THE PASSENGER SIDE. I NOW HAVE A CONSTANT CHIRPING NOISE WHEN DRIVING.

NHTSA ODI 11241991

THERE ARE SEVERAL CRACKS IN THE PLASTIC FRONT DASH. ONE CRACK IN FRONT OF PASSENGER FRONT SEAT NEAR AIRBAG. ONE IN FRONT DASH IN FRONT OF DRIVER SEAT. THE INSIDE DOOR PANEL ON THE DRIVERS SIDE ALSO IS BROKEN. THE PART THAT YOU GRAB TO CLOSE THE DOOR FROM THE INSIDE.

NHTSA ODI 11204681

SOMETIMES THE VEHICLE WILL NOT START. WHEN RUNNING THE DOOR LOCKS OPEN AND CLOSE RAPIDLY, THE SERVICE TRAILER BRAKE WARNING COMES ON, THE LOW BATTERY WARNING COMES ON THEN GOES OFF, THE AIRBAG LIGHT FLASHES ON AND OFF. WHILE DRIVING THE VEHICLE SERGES, AND STALLS COMPLETELY FOR A BRIEF MOMENT. THE BATTERY IS NEW, AND THE DEALER SAYS THE BATTERY AND ALTERNATOR CHECK OUT OK. THE LAST OIL CHANGE ABOUT TWO MONTHS AGO, THE DEALER SAID THEY COULD NOT DUPLICATE THE PROBLEM.

NHTSA ODI 11194566

I HAVE A 2014 CHEVY SONIC AND SINCE THE FIRST SET OF NEW WIPERS THEYHAVE BEEN AN ISSUE. THE DRIVER SIDE ONE IS THE ISSUE. THEY FLY OFF WITH THE VEHICLE IS IN MOTION. IN TOTAL I HAVE HAD SEVEN WIPER BLADES FLY OFF ON ME WHILE I WAS DRIVING. LAST FRIDAY WE HAD MAJOR SNOW COMING DOWN QUICKLY, ON MY WAY HOME MY WIPER BLADE FLEW OFF AGAIN. THE ICE FROZE TO MY WINDSHIELD BEFORE I COULD GET TO A SAFE PARKING PLACE. IT MADE IT DIFFICULT TO SEE TO PULL OVER AND GET OUT OF HEAVY TRAFFIC SAFELY. I HAVE HAD CHEVY PERSONALL, AUTO ZONE, AND MY HUSBAND ALL REPLACE THE WIPERS, IT NEVER FAILS THEY STILL END UP FLYING OFF THE DRIVER SIDE.

NHTSA ODI 11180815

THE VEHICLE WAS ON MOTION SMOKE JUST STARTED COMING FROM EVERYWHERE. ALSO THE VEHICLE STATRED TO OVER HEAT. THE POLICE CAME AND HELP ME TO A SAFE AREA I WAS CRYING DONT NO WHATS WRONG. I DID SERVICE THE CAR TWO DAYS AGO, BUT THE DASH SAYS SERVICE ENGINE OIL. MY CAR ALSO SHAKES WHEN STOPPED ALSO VIBRATES WHEN YOU DRIVE OVER 70 MPH. MY SEAT BELT ON THE DRIVER SIDE WONT STAY IN. MY WINDSHIELD WIPERS DONT WORK WELL WHEN IT RAINS

NHTSA ODI 11166608

CHASI ELECTRICAL COMPONENT RECALL , TRAILER BREAKING SYSTEM , CAR DEAD WON'T START 3 YEARS OF THIS , BATTERY REPLACED EVERY YEAR , SPARK PLUGS ETC I HAVE BEEN TO CLASSIC CHEVERLOT VERY YEAR AND THEY JUST SIT THERE AND DIE THE SAME THING AND PULL RECORDS SAYING SHOWED BATTERY AND THAT'S FRAUD . I BRING IN FOR THIS AND STARTS WITH CAR NOT STARTING THEN BREAKING SYSTEM AND THEN AL POWER LOSS .PURCHASED VEHICLE 5/2014, RECALLED , 12-2015 12-2016, 12-2017,1-2019. SAME THING CAR WON'T START , FLASHES TRAILER BREAKING SYSTEM

NHTSA ODI 11165079