What 93 owners told NHTSA about the 2014 Chevrolet Tahoe

Major electrical issues causing problems with the wipers, cruise control, break lights, sensor issues and much more

NHTSA ODI 11723160

Component/System Failure The Supplemental Restraint System (SRS) failed to function as designed. Specifically, the driver steering wheel airbag and front passenger airbag did not deploy during a collision involving frontal impact forces. The vehicle is currently retained by the insurance carrier and is available for inspection upon request. Safety Risk The failure of the SRS materially increased the risk of serious bodily injury or fatality to the vehicle occupants. The driver experienced neck pain, persistent headaches, shoulder pain, back pain, weakness, cognitive fog, and a seatbelt-related neck abrasion, consistent with unmitigated crash forces. A minor passenger was present in the vehicle and was also exposed to increased injury risk due to the lack of airbag deployment. Confirmation or Reproduction of the Problem UNKNOWN. The airbag failure has not yet been evaluated by a dealer or independent service center to determine root cause. Inspections Conducted The vehicle will be inspected by insurance representatives in connection with the collision claim. A police report was completed at the time of the accident. The manufacturer has not yet inspected the vehicle or SRS components. Warnings or Prior Symptoms No airbag warning lights, SRS indicators, messages, or fault alerts were present prior to the collision. The vehicle previously underwent a manufacturer safety recall repair related to airbags, completed by an authorized repair facility more than one year before the accident. No post-repair warnings or abnormalities were observed prior to the collision. Additional Safety Concern Despite recall compliance, both front airbags failed to deploy, raising concerns of defective components, improper recall repair, or system malfunction. This failure warrants further investigation to determine whether similar vehicles may present an ongoing safety risk.

NHTSA ODI 11714157

I tried to get the fan recall done. I went to Countryside Chevrolet I'm Franklin NC. They refused to do the recall. I just moved out of my house and have no address. I'm here, in Franklin NC. Trying to get the recall completed, and I need to drive to Wyoming, and I do not feel safe doing so until recall is complete. My life is in danger with the possibility of fire. And I am stuck in Franklin NC until it is completed.

NHTSA ODI 11660363

Trailer brake come one, power locks unlock and lock, traction stability comes on and off,

NHTSA ODI 11615499

The contact owns a 2014 Chevrolet Tahoe. The contact stated while attempting to start the vehicle, the contact noticed a failure with the gear shifter. The contact stated that the gear shifter remained in neutral and failed to shift to any other gear. The contact attempted to restart the vehicle, but the failure persisted with the check engine warning light illuminated. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 127,666.

NHTSA ODI 11593058

P265/65R18 Michelin Tires: I bought the vehicle last Fall and it had these tires. I am not sure when they were purchased, but they seem to be in good condition with plenty of tread left. However, these tires are dangerous in winter conditions. They do not grip on snow and they are absolutely dangerous if there is any ice on the roads. I have driven in Minnesota and North Dakota since I got my driver's license and these tires are probably the most dangerous tires I've ever had. This morning (10/31/2023) we had just a little bit of frozen sleet on the roads from last night and it shouldn't have impacted my driving much, but going over 35mph caused slipping and loss of traction. My 2WD Pontiac sedan has much older, more worn tires and handles ice better than my 4WD Chevrolet Tahoe with these tires. I am emailing you so that you are aware that there is a potential issue with these tires. I have already contacted the manufacturer of these tires.

NHTSA ODI 11552784

Crack in passenger side dashboard at the top left of the airbag panel. It started and has quickly cracked deeper and I am concerned this will affect the safety of my passenger if the vehicle was in an accident.

NHTSA ODI 11551476

Cracked dashboard in 3 separate pieces. This is safety concern with the jagged sharp point that could cause severe injury during a crash or everyday driving. Lowers value of very high end vehicle and jeopardizes the safety of the passengers in the vehicle.

NHTSA ODI 11541514

The low beam bulb on both sides of the vehicle keep going out. I have replaced each bulb at least 3 times. There is no moisture in the headlight and I don't see any electrical shorting on the harness. Malfunctioning headlights are a huge safety concern for my family and every other vehicle on the road. Also, my wife has gotten pulled over several times because of this. Almost every Chevy SUV and truck of the same year I see on the road have headlights out as well. Vehicle has not been inspected by the manufacturer. The headlights started failing about two years ago.

NHTSA ODI 11498503

The dash cracked

NHTSA ODI 11493292

Dash is cracking and rattling causing loud noises and movement and distractions when driving. It has been deteriorating slowly over time but it has reached its worse point.

NHTSA ODI 11483390

The front dash broad is cracked. I’m scared that it will affect the airbag.

NHTSA ODI 11481891

My dash is cracked in 3 places. One is around the passenger airbag. If the air bag is deployed it could send jagged edges into the face of a passenger. Very unsafe and GM just ignores the problem. I had a cracked dash with a Lexus and they replaced the dash no problem. Why won’t GM fix this problem?

NHTSA ODI 11458924

Brake pedal hard to push and stop vehicle when braking, could possibly be defected brake vacuum pump.

NHTSA ODI 11445804

Dashboard has cracked in 2 places

NHTSA ODI 11443530

Takata Recall. The contact owns a 2014 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that they were not liable for any damages to the vehicle during recall repair. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11443219

Takata recall. The contact owns a 2014 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was invalid.

NHTSA ODI 11439167

Takata Recall. The contact owns a 2014 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11435090

The contact owns a 2014 Chevrolet Tahoe. The contact stated that the front driver’s side door failed to open as needed without warning. The contact had taken the vehicle to an independent mechanic and had the door repaired. Recently, the contact stated that while loading groceries into his vehicle, the front passenger’s side door failed to open. The failure persisted, and while making a right turn at 25 MPH, the front passenger door inadvertently opened without warning and almost hit another vehicle. The contact was able to pull over and shut the door. The contact took the vehicle back to the same mechanic where the first repair was performed and made an appointment to have the vehicle repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

NHTSA ODI 11433773

I purchased a 2014 Chevrolet Tahoe LTZ around July 10th, 2021 from an individual in Georgia. The vehicle has been immaculately maintained with no damages on it at all. I had researched any recalls on the vehicle before I even looked at it. I found that there was one for an airbag problem. Long story short, I purchased the vehicle and the previous owner took it for the recall issue to be repaired before I picked it up. About 2 weeks after I got it, I noticed that the dashboard was vibrating and that was not anything that was happening when I purchased it. I thought it might just be loose. I’m only 5 feet tall so I could not see over the domed instrument panel when driving. It was only when my daughter drove it that she was the one who noticed the very large crack. It’s cracked on both sides with the largest being on the driver’s side. The crack covers the entire dashboard from the windshield to the dome over the instrument panel. I feel that this is a serious safety issue. I have recently discovered that there was a lawsuit against GM asking for these vehicles to be recalled for this problem. Apparently it happens quite a bit!! I called the dealership that repaired the airbag issue but of course they couldn’t or wouldn’t help me. I know these dashboards are expensive to replace..upwards of $2000. I wanted to file a complaint because as I said earlier, this is a safety concern for me. Can you help?

NHTSA ODI 11432619

Similar to many other complaints previously filed, the dash board on my 2014 Tahoe has numerous cracks. The cracks were first identified in April 2018 and have continued to grow in size and number. It has been inspected by a Riverside Chevrolet in Wetumpka, AL but this is not a part of a current safety recall. There is significant and growing concern that if the vehicle is involved in an accident that the passenger-side airbag will not work properly (having been cut by sharp pieces of the broken dash) or will propel pieces of the dash toward the occupants of the vehicle. This needs to be investigated so that GM will be forced to issue a safety recall for this known problem.

NHTSA ODI 11418030

THE DASH BOARD IS CRACKING IN SEVERAL DIFFERENT PLACES

NHTSA ODI 11416661

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT JEFF GORDON CHEVROLET LOCATED AT 228 S. COLLEGE RD, WILMINGTON, NC 28403, (910) 791-2424) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11402980

TL* THE CONTACT OWNS A 2014 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO CONFIRM THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11400335

2014 CHEVROLET TAHOE. CONSUMER WRITES IN REGARDS TO LIFTER AND CAM REPLACEMENT. *LD *JS

NHTSA ODI 11377650