What 630 owners told NHTSA about the 2014 Chevrolet Impala

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, with the steering wheel being abnormally loose. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 66,000.

NHTSA ODI 11638129

My back window exploded. The defrost system blew up while driving it's Brown burned marks in my window where the defrost runs

NHTSA ODI 11636495

The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal ticking sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed actuator. The contact was informed that the actuator needed to be replaced. The vehicle was being repaired. The contact stated that a total of eleven actuators had been replaced in the vehicle since 2018. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

NHTSA ODI 11614087

Passenger rear seat belt not locking. Cannot install car seat with that seat belt nor is it safe to ride in that seat.

NHTSA ODI 11595551

UNKNOWN but I believe the sealed transmission is malfunctioning

NHTSA ODI 11595204

The brakes continue to malfunction I am unsure if a previous recall was fixed properly or not the Chasis electrical system has been fixed with electrical tape only the transmission and stability track and anti lock brake system error light with go off from time to time when it does and the more it’s driven the worse the issues get these are all recalls and the problems still persist are we confident that the recalls have been corrected

NHTSA ODI 11593641

When at a stop and turning left it makes a grinding noise with hesitation in movement. The ABS and traction control light comes on. When researching this, there are millions of these cars with the same thing. I have taken to 3 mechanics and no one can fix the problem.

NHTSA ODI 11589933

The side detection module has just failed out for the second time in under 2 years, 20k miles on my 2014 Impala LTZ. The first time it failed (less than two years ago), the side detection indicator on the mirrors started to go off randomly, and then eventually, I was unable to reliably lock/unlock my car. Eventually, it wouldn't even start/shut off (Push to start), and the entire dash was off even when running. It messed with seemingly the entire car's electrical system, and made it unsafe to drive (imagine if I would've been on the highway and the car shut down, plus I didn't have any gauges at all). As stated, this system (and side detection module specifically), has corroded and gone out again, despite this module supposedly being better sealed. I had a GM dealership replace the entire system with their kit, which was out of their specialty 80k mile warranty for this system, as they realize it is flawed but refuses to recall it. This kit was approximately $1000 installed, and I am again looking at the same price for a flawed system that GM is totally aware of and one that has safety implications and makes the vehicle undrivable.

NHTSA ODI 11588439

My blind spot detectors went out, now as a result most of the electrical stuff no longer works. The car powers on and drains the battery randomly and the speedometer doesn’t work. Every light comes on from front camera, abs, and even power steering. I didn’t feel safe taking my kids to school and now I don’t feel I should pay $1,300 out of pocket.

NHTSA ODI 11584780

Every year the side sensor goes bad.. This causes vehicle to loose important factors while driving. Headlight go off and on. Speed goes to 0, all codes flashing, gas and ram gone. Car also locks and unlocks randomly along with no heat or air.. This has happened twice even after fuse is pulled while waiting on yet another $1000 repair. This is so very unsafe. Car needs to be removed from roads or side sensor part coverd.

NHTSA ODI 11580859

I was driving to doctors appointment Friday . (03-15-2024) In another area then where I live .)And my steering tightened up a bit . I was able to turn it and park . I went in for my doctor appointment and came back out and steering wheel completely locked! I had to get It towed to my mother's home in the same area . So now I'm stranded . I had a mobile mechanic come look at it and he hooked it up to the machine and it said the ground wire needs fixed . It could have been a bad situation if I had got on the interstate. I see there was a recall on it. But I've been told that got fixed on impalas a few years ago . I've had my car 2 years . So never knew about a recall .

NHTSA ODI 11577924

Started the car radio was black a/c compartment wasn’t lit then power steering fluid drive with care message appears

NHTSA ODI 11578120

Back windshield exploded/shattered d/t short in defroster. This is the THIRD time this has happened in 5 years, first 2 times were in 2019.

NHTSA ODI 11570405

Messages for “service side detection system” and “service rear vision system” appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. GM knows about this issue and had a recall/ warranty repair program. however I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting GM to have these things potentially fixed.

NHTSA ODI 11569862

Module kit needs replaced due to water getting in it... had been replaced less than 5 years ago.

NHTSA ODI 11569353

My vehicle is exhibiting the exact conditions outlined in the NHTSA bulletin 15400A: The front-passenger airbag status light will indicate that the airbag is "on" when the passenger seat is not occupied or is occupied by an infant. Additionally, the front-passenger seat's safety-belt warning light and chime may turn on when the passenger seat is not occupied and the seatbelt is not buckled. If the vehicle is involved in a crash that causes the front-passenger airbag to deploy and an infant is in the front-passenger seat, the airbag deployment may injure the child.

NHTSA ODI 11569039

My vehicle is exhibiting the exact systems outlined in NHTSA bulletin PI0924B: Some customers may comment on unwanted opening of the trunk without pressing any of the release buttons while the vehicle is parked. Although the trunk is unlatched while parked, the owner may not observe the trunk open until they begin to drive the vehicle. This may also be accompanied with a “Trunk Open” message in the DIC. This condition may be caused by the trunk release button on the remote transmitter being pressed inadvertently while the transmitter is in their pocket or purse.

NHTSA ODI 11569041

While driving the car electrical system will lose all power and reset. This happens often.

NHTSA ODI 11566360

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the vehicle jerked and the power steering was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.

NHTSA ODI 11549657

To whom it may concern: I have had my vehicle fixed twice for the same problem . The automotive service shop that fixed it said it was a part called an autonator. It makes a clicking sound when the vehicle shuts off. It has been repaired twice and eventually it starts back. Also one side of the heating system works. When you turn it on one side stays cool and the other side gives the warm air.

NHTSA ODI 11545480

The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel stiffened, and the vehicle was difficult to maneuver. After restarting the vehicle, the failure persisted. The EPS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the EPS module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering),but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 175,000.

NHTSA ODI 11539165

On July 11th 2023 I finalized the purchase of a black 2014 Chevy Impala LT at Premiere Auto Solutions LLC. The beginning of the week of July 22nd I started hearing loud noises coming from back tire area. On approximately July 24th, the engine light came on for small Evaporation leak code. Returned back to Premiere Auto and spoke with worker\dealer about situation with the car. Was told by this person after a test drive with him that the back tire noises are normal due to the braking system, and he cleared the engine code from dash panel. Within the next week, back tire noise got worse and engine light came back on along with message to service front camera\side detection system. Car diagnosed by two mechanics for replacement of back rotors\brakes and Evaporation purge valve. Attempted to contact Premiere Auto to no avail. On August 4th the vehicle suffered an electrical failure with total loss of power while driving. On August 7th the car was towed to Bob Johnson Chevrolet at 1271 W. Ridge Rd. Rochester, NY, 14615. The car is still there diagnosed with a shorted wire to the front camera module which renders the car inoperable, and is not covered by the extended warranty.

NHTSA ODI 11539190

Fourth time I had submitted this text so this one will be vague. I've had to Repair my stuts and shocks and brakes to my vehicle due to ongoing issues with tires while divingand hitting small speesbumps and potholes. I did replace low performance tires and still was an issue with my struts and shocks when I drive causing me to hit a bump or a small hole and diverts me to the next lane of ongoing traffic also I had to my battery replaced twice. To find out that it was only due to corrosion and the battery cables slipping was frustrating cause I did replace the battery and key fob battery already. Car wouldn't start and when it did it took forever hours to restart and engine still seems to get bogged down In ongoing traffic. Which was the prior issue no power no matter how hard i press the gas. I took to autozone and they did a reading which came back that everything was okay including the battery which was obviously not okay. It was leaking fluid and i have already replaced year and half ago due to same issue. They cables seem to slip over time on its own. What to do? Thank you for your time to look into this issue. Kindest Regards

NHTSA ODI 11532552

Power steering stability trak doors locking making clicking sound all this shows up on dash and the car feels like it is accelerating and then jerks slows down and a big sound putting it into gear and a code that says U0101

NHTSA ODI 11532193

I have a 2014 Chevy Impala LTZ, owned it for 9 years. Just started with issues within the last 6months and it just seems to be getting worst everyday. While making a left turn, not even driving 5mph my power steering fails and the drivers side tires seem to lock up as if the car would be hydro planing. Once it happens the dashboard Alerts come on such as Stabilitrac, Traction Control, ABS, Service Break Assistance, Power Steering, and I lost control of the car in the middle of the road!! Brought the car to the shop they change the wheel bearings. We also changed the brakes in March of this year, we had a front and back realignment plus new tires within the last 6 months. The dealer we got it from is no longer in business, as I did buy it used. I called the Chevrolet 800 number for recalls but no luck finding anything. After searching year/make/model I found similar issues to other "2014 Chevy" within the last couple of years. This is a serious issue and it can become dangerous while driving with my family in the car. I can't afford another vehicle as this car is my reliable vehicle.

NHTSA ODI 11531722