What 630 owners told NHTSA about the 2014 Chevrolet Impala

I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes will lock up and there was no warning before I locked up no lights came on and it would pull to the left or pull to the right depending on which ABS was locking up and it was fixed one time at the dealership then it was fixed again at the dealership later maybe about another 3 to 6 months after and went up for the same thing again and the parts were replaced now I again have had nothing but problems with the braking system. Also the valve that controls the pressure in the fuel tank malfunctioned which caused the car to run irrraticaly it would start hard,stop running at all stops rough ideling and unable to pump gas into the car without the gas pump stopping continuously making the time that it would take to fill the gas tank 3 to 4 times longer than it did that was fixed and it is malfunctioning again. I'm on my fourth time of having my car anti-lock brake system failing on my car multiple systems including the electrical system failing. The dash lights would go off on. The exterior lights going off and on. The car has been off of the streets and unable to be driven many times. I have taken my car in to the Dealership from where I purchased it from. By the third time my car warranty had expired. Then everything was still not repaired all the systems were not ever working correctly. And now the repairs were needed to be paid in full by myself. The cost to me had just begun when it should have been resolved. In excess of $6,000 was what it would cost me the third time I had the Impala in for everything and now it's gone out again and I'm having to get this repaired.

NHTSA ODI 11699579

See attached document for complaint.

NHTSA ODI 11684981

I was in a car accident and the airbags did not deploy

NHTSA ODI 11666551

Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck was behind me and had to break and swerve around me while blowing his horn...I was nearly killed.

NHTSA ODI 11663770

My steering wheel tripping , my brake light , my parking gear is triggered , stabilizing system and air bag

NHTSA ODI 11647517

The brakes continue to malfunction I am unsure if a previous recall was fixed properly or not the Chasis electrical system has been fixed with electrical tape only the transmission and stability track and anti lock brake system error light with go off from time to time when it does and the more it’s driven the worse the issues get these are all recalls and the problems still persist are we confident that the recalls have been corrected

NHTSA ODI 11593641

Fourth time I had submitted this text so this one will be vague. I've had to Repair my stuts and shocks and brakes to my vehicle due to ongoing issues with tires while divingand hitting small speesbumps and potholes. I did replace low performance tires and still was an issue with my struts and shocks when I drive causing me to hit a bump or a small hole and diverts me to the next lane of ongoing traffic also I had to my battery replaced twice. To find out that it was only due to corrosion and the battery cables slipping was frustrating cause I did replace the battery and key fob battery already. Car wouldn't start and when it did it took forever hours to restart and engine still seems to get bogged down In ongoing traffic. Which was the prior issue no power no matter how hard i press the gas. I took to autozone and they did a reading which came back that everything was okay including the battery which was obviously not okay. It was leaking fluid and i have already replaced year and half ago due to same issue. They cables seem to slip over time on its own. What to do? Thank you for your time to look into this issue. Kindest Regards

NHTSA ODI 11532552

I have a 2014 Chevy Impala LTZ, owned it for 9 years. Just started with issues within the last 6months and it just seems to be getting worst everyday. While making a left turn, not even driving 5mph my power steering fails and the drivers side tires seem to lock up as if the car would be hydro planing. Once it happens the dashboard Alerts come on such as Stabilitrac, Traction Control, ABS, Service Break Assistance, Power Steering, and I lost control of the car in the middle of the road!! Brought the car to the shop they change the wheel bearings. We also changed the brakes in March of this year, we had a front and back realignment plus new tires within the last 6 months. The dealer we got it from is no longer in business, as I did buy it used. I called the Chevrolet 800 number for recalls but no luck finding anything. After searching year/make/model I found similar issues to other "2014 Chevy" within the last couple of years. This is a serious issue and it can become dangerous while driving with my family in the car. I can't afford another vehicle as this car is my reliable vehicle.

NHTSA ODI 11531722

The recall said it was completed in 2014, but my parking brake will engage while I'm driving and has risked my life in multiple occasions. So I believe the recall was not done properly as my parking brake still engages while I'm driving.

NHTSA ODI 11529606

The ABS and traction control light are always on. Sometimes the brakes kick back up on my foot and the brakes skip until I come to a stop.This doesn't always happen but I have to always be prepared. And there is always a squeaking sound when wheels are in motion. It was never inspected

NHTSA ODI 11527231

The right turn signal bulb keeps blowing. Break lights were stuck on. I got pulled over because the blinker wasn't working and parking light wouldn't go off. The officer was nice because I had just got the car and didn't give me a ticket, just a warning. Blinker on passenger side won't work with lights on and fuses for that side keeps blowing

NHTSA ODI 11515549

I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!

NHTSA ODI 11499135

Bad wiring harnesses causing brakes and antilock brakes to throw codes and fail. Abs and stable track fail and also cause car to suddenly go to low engine power mode while driving down highway. Replaced nearly every brake component plus vehicle computers and abs modules. Vehicle now throwing new codes serious at random. Main pcm computer replaced twice. Abs, brake booster, abs modular, master cylinder, 4 calipers, hoses, abs module and abs valve assembly all these components replaced twice at least. Vehicle was not a flood car.

NHTSA ODI 11460040

The electronic parking brake fails to disengage entirely from the rear brake pads causing them to become welded together. This results in extreme heat, excess brake dust, poor acceleration, and caliper / brake line (air) issues.

NHTSA ODI 11451087

The service power steering came in on the dash, also along with service stabiltrak and the abs light heard these are common and play together , mainly the service power steering which caused the vehicle to be become almost impossible to steer I heard there where recalls on this same situation as it is a huge safety concern . It makes it very dangerous in highway or roads as it is very hard to steer

NHTSA ODI 11443197

Vehicle is available for inspection upon request. Brake booster not regulating properly. This is causing the vehicle to not stop at a timely manner and a need to push brake all the way down for vehicle to eventually stop which is unsafe when driving. This has been confirmed by independent service center which has recommended to search for recall. No warnings or messages prior to issue.

NHTSA ODI 11438592

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A RATTLING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHEVROLET OF HOMEWOOD (18033 S HALSTED ST, HOMEWOOD, IL 60430) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT NOTHING NEEDED TO BE REPLACED. THE CONTACT HAD THE ROTORS REPLACED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET OF MERRILLVILLE (1550 E 61ST AVE, MERRILLVILLE, IN 46410) FOR A SECOND DIAGNOSTIC TEST. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

NHTSA ODI 11413516

WHEN TURNING LEFT THE WHEEL LOCKS UP AS IT WOULD IF THE CAR WERE SLIDING ON ICE. THE STABILITY TRACK ALERT COMES ON. IT BECOMES A PROBLEM WHEN I'M DRIVING IN BUSY TRAFFIC AND TURNING AT AN INTERSECTION BECAUSE IT'LL JUST LOCK UP AND NOT LET ME GO, STOPPING ME IN THE MIDDLE OF THE INTERSECTION.

NHTSA ODI 11412817

WHILE DRIVING, THE ABS LIGHT AND STABLILITRAK LIGHTS CAME ON AND THE STEERING BECAME HARDER THAN NORMAL. WARNINGS ON THE DASH ADVISED THAT THERE IS A PROBLEM WITH THE STABILITRAK AND TO SERVICE THE POWER STEERING.

NHTSA ODI 11406517

THE CAR ELECTRICAL GOES HAYWIRE. ALL THESE ALERTS AND POP UP COME ON ABS LIGHTS. STABILLATRAC. NO POWER STEERING. LOOKED UP ISSUE IT HAS SOMETHING WITH A BAD SENSOR IN BUMPER. VERY DANGEROUS

NHTSA ODI 11405144

I HAD NOTICED THE EPB LIGHT COMING ON INTERMITTENTLY, FAR MORE OFTEN THAN EVERY 50 KEY CYCLES, AND BEGAN EXPERIENCING A SIGNIFICANT DECREASE IN ACCELERATION, POOR BRAKING, BRAKE DUST BUILDUP, UNEVEN TIRE WEAR, BOGGING DOWN WHEN THE VEHICLE WOULD SHIFT AND WHEN ACCELERATING OUT OF A SLOWDOWN AND/OR TURN. I WOULD ALSO CONSTANTLY SMELL BRAKE DUST AND TIRE RUBBER AND FELT MY BRAKES WOULD BECOME EXTREMELY HOT TO THE TOUCH AFTER SHORT TRIPS. I OBSERVED THE OUTER REAR BRAKE PADS THROUGH THE CALIPER AND THERE SEEMED TO BE DECENT PAD LEFT. HOWEVER I TOOK MY VEHICLE TO THE DEALERSHIP MANY TIMES AND WAS TOLD EVERY TIME THAT THERE WAS NO NEED TO REPLACE THE PADS. I WAS NEVER NOTIFIED OF ANY SOFTWARE FLASHES TO CORRECT ANY KNOWN OR UNKNOWN ISSUES, AND WAS ONCE TOLD THAT MY BRAKES NEEDED TO BE BLED AND AFTER HAVING THE DEALERSHIP SERVICE THEM WAS TOLD THE ISSUE SHOULD BE CORRECTED. I HAD FRIENDS AND FAMILY WITH AUTOMOTIVE BACKGROUNDS LOOK AT MY BRAKES AND TELL ME THERE SEEMED TO BE NO VISIBLE ISSUES. I FINALLY DECIDED TO HAVE A LOOK MYSELF ONE DAY. AFTER HOISTING THE VEHICLE UP, REMOVING THE REAR TIRE AND INSPECTING THE CALIPER AND PADS, I REALIZED THAT THE EPB HAD ACTUALLY HEAT/RUST-WELDED ITSELF TO THE INNER BRAKE PAD WHICH WAS COMPLETELY WORN WITH NO PAD WHATSOEVER. THE EPB WAS ACTUALLY UNABLE TO RETRACT, EVEN THOUGH THE LIGHT WAS OFF, BECAUSE THE METAL PLATE ON THE BACK OF THE PAD HAD BEEN FUSED TO THE EPB. I HAD TAKEN IT BACK TO THE DEALER WHO REFUSED TO LOOK AT IT AGAIN, AND WAS INEVITABLY TASKED WITH CORRECTING THE ISSUE MYSELF. I HAVE SPENT HUNDREDS OF DOLLARS ON NEW PADS, ROTORS, CALIPER PINS, GREASE, TIRES, ETC. BECAUSE OF THE PERSISTING ISSUE. WHEN I SEARCHED MY VEHICLE BY VIN IT TOLD ME THERE WERE NO RECALLS, BUT AFTER SEARCHING BY YEAR/MAKE/MODEL I FINALLY FOUND THE RECALL INVOLVING THE EPB CAUSING DRAG AFTER FAILING TO RETRACT. THIS ISSUE CONTINUES TODAY.

NHTSA ODI 11403797

STEERING, STABILLITRACK , AND ABS AFFECTED THE STEERING AND EASE OF DRIVING WAS DISRUPTED AND UNSAFE. 2ND OCCURENCE OF THIS ISSUE.

NHTSA ODI 11388922

THE CAR SHUDDERED ON INITIAL START-UP, TURNED IT OFF WAITED FOR A MINUTE. RESTARTED RAN NORMALLY. THE NEXT DAY ON START-UP DIC ALERTED TO ABS, POWERSTEERING, AND STABILITACK IN NEED OF SERVICE, NOTICEABLE DIFFERENCE IN STEERING CONTROL, WHEEL SLIPPAGE ON QUICK EXHILARATION, I TRIED TO BRAKE MORE CAUTIOUSLY SO AS NOT TO TEST MY BRAKING ABILITY. DEFINITELY A SAFETY ISSUE. SHOULD BE RECALLED. HAD THE SAME PROBLEM A YEAR AGO SPENDING $495. TO HAVE THE OPPOSITE WHEEL HUB AND BRG ASSEMBLY. HOPE THIS ISN'T AN ANNUAL EVENT. LOVE MY CAR BUT HATE EXPENSES THAT SHOULD NOT OCCUR WITH A CAR; ESPECIALLY UNDER 100,000 MILES. WHY DID THIS HAPPEN? THERE IS NOTHING TO BLAME IT ON SUCH AS HITTING A POTHOLE. THE WEATHER HAS BEEN COLDER, THERE HAS BEEN A REFERENCE TO THAT AS WELL AS SOME SAY IT IS A WIRING HARNESS THAT IS IN A BAD LOCATION, WEARING EXPOSING WIRES THAT MAKE CONTACT WITH METAL. RESEARCH SHOWS THAT OTHER DRIVERS ARE HAVING THE SAME ISSUE AND EXPENSE. HOW MANY COMPLAINTS WILL IT TAKE BEFORE THIS SAFETY ISSUE IS ADDRESSED AND CUSTOMERS ARE REFUNDED THIS UNNECESSARY EXPENSE

NHTSA ODI 11366657

FAILURE IN MY STABILITRAK, POWER STEERING, AND ABS SYSTEM! AND IT SAYS THERE HAS BEEN NO RECALL ON MY CAR. *TR

NHTSA ODI 11366358

MY STEERING CONTROL LIGHT CAME ON WITH NO STEERING CONTROL, ABS SYSTEM LIGHT CAME ON, AND STABILITRAC LIGHT IS ON! *TR

NHTSA ODI 11366378