HAD A BRAKE INSPECTION ONE WEEK PRIOR TO BRAKES FAILING WHILE DRIVING, PEDAL WAS SOFT ALL THE WAY TO THE FLOOR WHILE HEAR AIR COMPRESSION NOISE. NO WARNING LIGHTS OR ALERTS.
NHTSA ODI 11100808
Home · 2014 Chevrolet Impala Eco Eassist · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
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HAD A BRAKE INSPECTION ONE WEEK PRIOR TO BRAKES FAILING WHILE DRIVING, PEDAL WAS SOFT ALL THE WAY TO THE FLOOR WHILE HEAR AIR COMPRESSION NOISE. NO WARNING LIGHTS OR ALERTS.
NHTSA ODI 11100808
WHEN I START MY CAR MY EPB IS STUCK TO MY ROTORS AND WILL NOT DISENGAGE WHILE DRIVING OR WHEN I APPLY THE BRAKE. I AM IN FEAR THAT MY BRAKES WILL CATCH FIRE FROM THE FICTION. THE RECALL THAT WAS ON THIS ISSUE, WHEN MY VIN WAS CHECKED IT SAID MY CAR WASN'T AFFECTED BY THIS BUT CLEARLY IT IS. THE RECALL SAID THE DEALER NEEDS TO UPDATE THE ELECTRONIC PARKING BRAKE SOFTWARE BUT THEY WILL NOT DO IT BECAUSE MY CAR HAS A SALVAGE TITLE. ALSO MY CAR WON'T GO OVER 50MPH BECAUSE THE BRAKES ARE ENGAGED AND WONT RELEASE
NHTSA ODI 11098776
THE ELECTRICAL SYSTEM STARTED TO TRIP OUT. ALL THE CARS SYSTEMS ARE BLINKING ON AND OFF.
NHTSA ODI 11098908
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT BELT UNLATCHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY CHEVROLET (5220 VALUE DR., FORT WAYNE, IN 46805, 260-484-5566) WHERE IT WAS DETERMINED THAT THE SEAT BELT NEEDED TO BE REPLACED AND THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
NHTSA ODI 11098413
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE PARKING THE VEHICLE, THE REARVIEW MIRROR SUDDENLY DETACHED FROM THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BURGLUND CHEVROLET, 1824 WILLIAMSON RD. NW, ROANOKE, VA) WHERE IT WAS DIAGNOSED THAT THE ENTIRE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI 11096374
TAKATARECALL- CRUNK MY CAR UP TO GO TO WORK AND THE SERVICE STABILITRAK MESSAGE WAS ON. NO INDICATE IN GEAR SHIFT. WHEN I ATTEMPTED TO PUT CAR IN GEAR IT WOULD JERK LIKE THE TRANSMISSION WAS STUCK. I ATTEMPTED TO DRIVE TO THE DEALERSHIP AND THE CAR WOULD NOT PICK UP SPEED ON THE HIGHWAY. I HAD TO RETURN BACK HOME AND HAVE THE CAR TOWED.
NHTSA ODI 11093447
TAKATA RECALL PROBLEM WHEN SUNROOF SHADE NOT WORKING. CAN NOT OPEN SUNROOF SHADE
NHTSA ODI 11093490
TODAY IS THE SECOND TIME IN 6 MONTHS THAT MY CAR HAS DONE THIS. 2014 CHEVY IMPALA 62,000 MILES, 4 CYLINDER. I WAS DRIVING ON THE HIGHWAY AT 65 MILES AN HOUR AND FIRST THE "SERVICE STABILITRAK" WARNING COMES UP. THEN THE "ENGINE POWER REDUCED" WARNING APPEARS. THE ENGINE WILL NOT GO ABOVE 20 MPH AT THIS POINT. THIS IS VERY DANGEROUS ESPECIALLY IF YOU ARE ON THE HIGHWAY AT SPEEDS OF 65 AND SUDDENLY YOU HAVE NO POWER! I TOOK IT TO MY MECHANIC WHO COULD FIND NOTHING WRONG WITH THE CAR. HE TOLD ME TO PULL OVER AND SHUT THE CAR OFF AND RESTART IT. I DID THAT AND THE CHECK ENGINE LIGHT IS ON BUT I DID GET MY ENGINE POWER BACK. I'M TERRIFIED DRIVING THIS CAR. SOMEONE IS GOING TO GET KILLED IN THIS SITUATION. I READ ALL OVER THE INTERNET ABOUT THIS SAME PROBLEM AND NOTHING IS BEING DONE ABOUT IT. THIS SHOULD BE A RECALL!
NHTSA ODI 11089071
WHILE DRIVING POWER STEERING FAILED, LEAVING A VERY DANGEROUS SITUATION. FOR A CAR WITH ONLY 74,000 MILES IT IS UNACCEPTABLE THAT THE ENTIRE POWER STEERING RACK SHOULD BE REPLACED AND ONLY A DEALER CAN REPROGRAM THAT RACK. IT IS A COST OF OVER $3,000 AND WITH A PRIOR MINIMAL RECALL I SMELL A LARGER QUALITY ISSUE.
NHTSA ODI 11088554
DRIVING TO WORK AND ALL THE EMERGENCY LIGHTS ON MY DASHBOARD CAME ON FOR NO REASON. THE SPEEDOMETER, TACHOMETER, GAS GAUGE, TEMPERATURE GAUGE, RADIO AND HEATER/AC CONTROLS AND TURN SIGNALS QUIT WORKING. ADDITIONAL WARNING LIGHTS ON DASHBOARD WE'RE STABILTRAC, ABS, AIR BAG, TIRE MONITOR AND BRAKE LIGHT. PREVIOUS TO THIS WE HAD PROBLEMS WITH THE BLIND SPOT MONITOR SYSTEM NOT FUNCTIONING. THE CAR HAS BEEN AT THE DEALERSHIP NOW FOR ABOUT 5 WEEKS WITH NO ANSWER. THEY CURRENTLY HAVE 3 OTHER IMPALAS WITH THE SAME PROBLEM. WE LIVE IN A TOWN OF UNDER 10,000 PEOPLE SO WHAT ARE THE ODDS THAT WE ARE THE ONLY ONES. SORRY I DO NOT HAVE ACCESS TO MY VIN NUMBER AT THIS TIME.
NHTSA ODI 11084476
DRIVING IN HIGHWAY AND THE POWER STEERING WHEEL BECOMES EXTREMELY HARD TO TURN MOVE IT COMPLETELY ELECTRIC SHUT OFF IT WAS IN DANGEROUS SITUATION VEHICLE RUNNING AND AND CAN'T EVEN MOVE THE STEERING WHEEL DASHBOARD SHOWED POWER STEERING NEED SERVICE. WENT TO SIDE OF HIGHWAY FOR FEW MINS AND WENT BACK TO CAR AND TURN ON WORK BACK TO NORMAL THIS WILL BE THE SECOND TIME HAPPEN 1ST WAS ON THE GARAGE TURN ENGINE BUT STEERING WHEEL WONT MOVE AT ALL VERH HARD...
NHTSA ODI 11081355
WHILE DRIVING VEHICLE ON INTERSTATE AFTER WORK A BURNING SMELL WAS NOTICED FOLLOWED BY THE STABILITRAK, ABS AND SERVICE POWER STEERING LIGHTS CAME ON, WHICH MADE THE VEHICLE VERY HARD TO TURN. TOOK VEHICLE TO A CHEVROLET DEALERSHIP BELIEVING IT WAS A RECALL DUE TO RESEARCH ONLINE, SERVICE DEPARTMENT STATED THE RECALL WAS FIXED SO THEY REPROGRAMMED IT. UPON LEAVING THE DEALERSHIP, THE BRAKES WERE GRINDING AND ALL THE LIGHTS CAME BACK ON. TOOK BACK TO SERVICE AND IT'S TAKEN 3 DAYS FOR THEM TO TRY AND FIGURE OUT WHAT IS WRONG. THEY'VE NOW DECIDED IT NEEDS A NEW STEERING GEAR. I'VE RESEARCHED OTHER 2014 IMPALAS HAVING A RECALL ON STEERING GEARS BUT THIS VEHICLE IS NOT LISTED? HOW IS THAT? I FEEL IT NEEDS TO BE RECALLED AND FIXED SINCE THERE'S BEEN PREVIOUS RECALLS REGARDING THE WHOLE ELECTRICAL STEERING SYSTEM, STEERING MODULES, AND STEERING GEARS. THE SERVICE DEPARTMENT IS SAYING IT IS GOING TO BE $2,800 TO FIX.
NHTSA ODI 11079852
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WARNING MESSAGE DISPLAYED AND THE AUDIBLE CHIME ACTIVATED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BALLAS BUICK (5715 WEST CENTRAL AVE, TOLEDO, OH) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,000.
NHTSA ODI 11079050
TAKATA INFLATORS. MY AIR BAG WILL NOT DEPLOY AT ALL.
NHTSA ODI 11079158
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL FOR THE TAIL LIGHT GASKETS, WHICH WAS REPAIRED IN 2014. FOUR YEARS LATER, WHILE OPENING THE TRUNK, THE CONTACT NOTICED THAT WATER HAD BUILT UP BY THE SPARE TIRE AND MOLD WAS FORMING ON BOTH SIDES OF THE TRUNK. THE DEALER (CENTENNIAL CHEVROLET, 5209 PITTSBURGH RD, UNIONTOWN, PA 15401) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
NHTSA ODI 11079207
I WAS DRIVING ON THE INTERSTATE AT APPROX 70 MPH WHEN THE POWER STEERING QUIT WORKING. TWO WARNING MESSAGES CAME ON STATING THAT THE "POWER STEERING NEEDED TO BE SERVICED", THE "STABILITRACK NEEDED TO BE SERVICED" AND THE ABS WARNING LIGHT CAME ON. THE CAR BECAME DIFFICULT TO STEER. I HAD MY SON AND A NEIGHBOR'S CHILD IN THE CAR WITH ME. IT WAS NOT A SAFE CONDITION.
NHTSA ODI 11078485
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANBURG HWY, HENDERSONVILLE, NC 28792) WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 23,729.
NHTSA ODI 11076727
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE REAR WINDSHIELD EXPLODED WITHOUT IMPACT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
NHTSA ODI 11075978
ELECTRICAL FAILURES. I EXPERIENCED A FAILURE IN MY STABILITRAK, POWER STEERING AND ABS SYSTEM ON MY 2014 CHEVY IMPALA 2LT. THIS CAUSED MY VEHICLE TO LOSE POWER STEERING, AND ABS BRAKE CONTROL, WHICH WHILE DRIVING ON A RAINY SURFACE (IN MA TODAY 3/2 THE WEATHER WAS INSANE) WAS NOT REASSURING. I HAVE READ NUMEROUS REPORTS OF OTHER PEOPLE EXPERIENCING THIS ISSUE AS WELL. CHEVY SEEMS TO HAVE ARE RECALL OPEN FOR POWER STEERING, BUT MY VIN SUPPOSEDLY IS NOT IMPACTED DESPITE ME HAVING A POWER STEERING FAILURE. MANY, MANY ELECTRICAL ISSUES WITH THIS CAR HAVE BEEN REPORTED, AND YET CHEVY DOES NOTHING TO CORRECT THIS CLEAR SAFETY CONCERN. THANKFULLY THE POWER STEERING SYSTEM ONLY PARTIALLY REDUCED ITSELF, AND DIDN'T COMPLETELY FAIL OR ELSE WHO KNOWS WHAT WOULD HAVE HAPPENED. VERY DANGEROUS AND DISAPPOINTING THAT NOTHING IS BEING DONE TO PROTECT PEOPLE.
NHTSA ODI 11076012
THIS CAR HAS BEEN A LEMON SINCE WE OWNED IT. FIRST THE ELECTRICAL SYSTEM SHUT DOWN (WHILE WE WERE DRIVING AT 70 MPH), THEN THE WHEEL BARRINGS NEEDED REPLACING AT 60,000 MILES, AND NOW THE SOLENOID HAS GONE BAD PREVENTING THE CAR FROM SHIFTING.
NHTSA ODI 11075497
ABS AND STABILITY CONTROL LIGHTS CAME ON 3DAYS AGO
NHTSA ODI 11074893
MY 2014 CHEVY IMPALA HAS A POWER STEERING ASSIST PROBLEM. ON ONE OCCASION WHILE DRIVING, THE VEHICLE LOST POWER STEERING ASSIST AND IT WAS HARD TO CONTROL. WHEN I FINALLY MANAGED TO DRIVE IN A GAS STATION, PARKED FOR A WHILE, THE PROBLEM WENT AWAY. AFTER LESS THAN A MONTH, THE SAME PROBLEM OCCUR WHEN I HAD GONE TO MY DAUGHTER'S DAYCARE TO PICK HER UP. I PARKED THE VEHICLE IN THE PARKING LOT, WENT IN THE CLASS TO PICK UP MY DAUGHTER AND WHEN I RETURNED TO THE VEHICLE MY POWER STEERING ASSIST WAS GONE. IT HAS BEEN ALMOST A YEAR SINCE I PARKED THE VEHICLE WAITING FOR A RECALL BUT IT HAS NOT HAPPENED. THE COST OF REPAIR IS SO EXPENSIVE FOR A CAR WITH ONLY ABOUT 40,000 MILES ON IT. I SURELY DESERVE A RECALL FOR THIS PROBLEM ASAP.
NHTSA ODI 11074884
WHILE DRIVING, THE POWER STEERING, ABS AND STABIITRAK ALL BECAME NONFUNCTIONAL AND THE PROBLEM HAS PERSISTED FOR ABOUT A WEEK FOLLOWING THE ONSET. THIS OCCURRED WHILE DRIVING IN A STRAIGHT LINE, WITH NO TURNING INVOLVED.
NHTSA ODI 11074331
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. DURING RAINY WEATHER CONDITIONS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
NHTSA ODI 11073801
WARNING INDICATOR LIGHTS BEGAN FLASHING ON THE DASH AND WARNING LIGHTS IN THE MIRRORS FLASHED RANDOMLY. GM DEALER SAID IT WAS A SENSOR THAT WATER HAD LEAKED IN AND CORRODED INSIDE. SAID IT WAS SAFE TO DRIVE AND WOULD TAKE A WEEK TO GET THE PART. THE NEXT DAY IT SHUT OFF AFTER ABOUT ONE MINUTE WHEN STARTED WITH THE REMOTE START. WHEN DRIVING ON THE STREET MORE INDICATOR WARNINGS CAME ON: AIRBAG, TRACTION CONTROL, PARKING BRAKE, ETC.; THE A/C CAME ON BY ITSELF; THE HEADLIGHTS, HEATER, AND TURN SIGNALS STOPPED WORKING. STOPPED THE CAR AND SHUT IT OFF FOR ABOUT AN HOUR. AFTER STARTING IT WITH THE KEY AND RUNNING IT FOR ABOUT 3 MINUTES, IT SHUT ITSELF OFF. ONCE STARTED AGAIN, WOULD ONLY MOVE ABOUT A FOOT AND THEN STOPPED SHARPLY, LIKE THE BRAKES HAD BEEN SLAMMED ON. DID THIS SEVERAL TIMES. PARKED IT AGAIN AND HAD IT TOWED TO THE DEALER. THEY STILL SAY IT'S THE SENSOR PROBLEM AND WILL BE $1200 TO FIX. THEY DID NOT INVESTIGATE THE ISSUE FURTHER ALTHOUGH IT IS CLEARLY A SAFETY PROBLEM.
NHTSA ODI 11073510
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