What 630 owners told NHTSA about the 2014 Chevrolet Impala Eco Eassist

AC UNIT, IT MAKE A LOUD TAPPING NOISE THE ACTUATOR IS BAD.

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IT WOULD CUT OFF AND WILL NOT START WITH EVERYTHING GOING BLANK THOUGHT IT WAS THE BATTERY GOT A NEW ONE TO REPLACE THE OLD ONE BUT STILL DOING THE SAME THING THEN THE POWER STEERING LIGHT WILL COME ON SOMETIMES WHEN DRIVING AND WE PUT IN A NEW ALTERNATOR THINKING THAT IT WOULD SOLVE THE PROBLEM THAT DIDN'T WORK STILL CUTS OFF AND WON'T START UNTIL 15-20 MINUTES HAD IT CHECKED BY A MECHANIC AND THEY COULDN'T FIND THE PROBLEM SCARED TO DRIVE IT DO TO HAVING MY KIDS IN THE CAR WITH ME OR GOING TO WORK AND IT HAPPENS OFTEN THEN IT SHOULD AND ONLY HAD THE CAR FOR A YEAR AND A HALF AND IT HAVE DONE IT AT LEAST 5 TIMES ALREADY

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STEERING LOCKS WHILE DRIVING

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HAVING PROBLEMS WITH MY CAR WHEN I DO A TURN IN STERRING WHEEL IT MAKES A CRAKING SOUND I HVE CHANGED BRAKES AND OTHER PART IN ORDER TO FIX BUT DID NOT SOLVE THE PROBLEM , ALSO I BRAKED HARD ONCE AND THE BRAKES LOCKED AND STAYED THAT WAY I HAD TO GET VEHICLE TOWED BECAUSE OF THIS ISSUE AND THIS HAPPEN BEFORE NEW BRAKES, ALSO WHEN I TURN ALL THE LIGHT TURN OS AS FOR BRAKES TURNING AND OTHER THINGS.

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2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH POWER STEERING. *LD *JS

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WATER LEAK IN TRUNK CAUSED BY TAIL LAMP SEALS LEAKING WATER INTO TRUNK AS ADVISED BY DEALER INSPECTION.

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UPON STARTING THE CAR WARNING MESSAGE APPEARED ON THE DASH STATING POWER STEERING DRIVE WITH CAUTION. THE CAR SEEMED TO ALMOST STALL AFTER THAT. THE VECHICLE WAS STATIONARY AT THE TIME. IT IMMEDIATELY BECAME HARD TO STEER. AFTER 20 MINS I WAS ABLW TO TURNTHE CAR OFF AND RESTART IT AND DRIVE.

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WHILE DRIVING MY CAR ON A MAIN STREET MOVING ALONG AT APPROXIMATELY 50 MPH THE CAR COMPLETELY SHUT DOWN, ELECTRICAL SYSTEM AND MOTOR. THE CAR WOULD NOT RECOGNIZE THE FOB. THEREFORE, IT WOULD NOT RESTART. I PUT THE CAR IN PARK TO RESTART. THEREFORE, IT WAS STUCK IN PARK AND I COULD NOT MOVE THE CAR OUT OF THE LANE OF TRAFFIC. WE TRIED TO RE-SET THE SYSTEM BY DISCONNECTING THE BATTERY AND TAPPING THE BRAKES. THIS DID NOT WORK. AFTER MY HUSBAND HAD BROUGHT ME THE SECOND FOB FROM HOME THE CAR STILL WOULD NOT RECOGNIZE THE FOB. I WALKED AWAY FROM THE CAR TO RE-SET THE FOB. THE CAR STILL WOULD NOT START. AFTER BEING STRUCK IN FRIDAY AFTERNOON TRAFFIC FOR AN HOUR I CALLED A TOW TRUCK. MY HUSBAND TRIED THE CAR AGAIN AND IT STARTED. I DROVE THE CAR HOME. THE VERY NEXT DAY I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT FIND ANY PROBLEMS. TWO WEEKS LATER THE CAR BEGAN NOT RECOGNIZING THE FOB AGAIN. THE DEALERSHIP CANNOT FIND THE PROBLEM. I DO NOT WANT TO SEE ANY OTHERS GET HURT FROM THIS PROBLEM.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING OVER 35 MPH, THE AIR BAG INDICATOR ILLUMINATED AND MADE A DINGING SOUND. THE FAILURE WAS A SAFETY CONCERN. THE CONTACT CALLED AND SCHEDULED A DIAGNOSTIC APPOINTMENT WITH GATES CHEVY WORLD (636 W MCKINLEY AVE, MISHAWAKA, IN 46545, 574-256-3000). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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SERVICE STABILITY TRACK CAME ON FOUR TIMES SINCE I HAVE OWNED THE CAR. THE LAST TIME I WAS ENROUTE TO MY HOME FROM A MEDICAL APPOINTMENT IN MINNEAPOLIS, MN. THIS TIME THE CAR WAS LOSING POWER. I MANAGED TO GET THE CAR TO A CHEVY DEALER, TWO HOURS FROM MY HOME, TO HAVE THREE SERVICE CODES SHUT OFF, ONE OF WHICH WAS SERVICE STABILITY TRACK.

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AFTER BACKING OUT OF MY DRIVEWAY, THE WARNING LIGHTS STATING SERVICE STABILITRAK, BRAKE ASSIST & TRACTION CONTROL. ALSO, ABS LIGHT STAYS ON AND WHEN INITIATING BRAKES, BRAKE PEDAL VIBRATES AND MAKES A VIBRATING NOISE. WHILE I WAS DRIVING TO MY APPT, THE MESSAGE KEPT FLASHING OVER AND OVER. SAME PROBLEM 6/15/18 & HAD FRONT HUB & BEARING ASSEMBLY REPLACED. OK UNTIL 8/22/18.

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2014 CHEVY IMPALA - 50,000 MILES - THE VEHICLE WILL LOSE POWER WHEN TRYING TO ACCELERATE. IT WILL SUDDENLY REGAIN POWER AND THE ENGINE WILL SURGE. ON 8/20/18 I CAN TO A STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD. I PRESSED THE ACCELERATOR, BUT THE CAR DID NOT RESPOND AND ALMOST STALLED. I DID NOT REALIZE HOW FAR I WAS PRESSING THE ACCELERATOR, AND WHEN THE CAR REGAINED POWER THE FRONT TIRES SQUEALED FROM THE RESULTING BURNOUT. LUCKILY, I DIDN'T RUN ANYONE OVER FROM TAKING OFF LIKE THIS. A MOTHER WAS WITH HER CHILD ON THE SIDEWALK AND WAS NOT PLEASED WITH THE WAY I WAS DRIVING IN AN AREA WHERE KIDS PLAY. THIS CAR HAS HAD ONE PROBLEM AFTER THE OTHER. I DISCOVERED A GM SERVICE BULLETIN PIP5507B - "IN AMBIENT TEMPERATURES 100F OR HIGHER, VEHICLE MAY EXHIBIT A HESITATION OR STALLING CONDITION - CUSTOMERS CAN BE ADVISED TO UTILIZE FUELS WITH OCTANE 91 OR HIGHER, REFRAIN FROM IDLING, AND ONLY PARK VEHICLE IN A COVERED GARAGE. AS LONG AS YOU DON'T USE THIS VEHICLE, YOU'RE FINE. I CAN'T BELIEVE THIS IS A KNOWN SAFETY ISSUE AND NO RECALL. I GUESS SOMEONE HAS TO BE KILLED, FIRST.

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BODY CONTROL MODULE THAT CONTROLS SIDE AND REAR COLLISION DETECTION IS DISABLED DUE TO CORROSION FROM WATER DAMAGE AFTER NORMAL EVERYDAY USE. SAFETY ISSUE.

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BODY CONTROL MODULE / OBJECT DETECTION MODULE THAT CONTROLS SIDE AND REAR COLLISION DETECTION IS DISABLED DUE TO CORROSION FROM WATER DAMAGE AFTER NORMAL EVERYDAY USE. SAFETY ISSUE.

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MY CAR HAD WARNING LIGHTS FOR STABILITRAK, PARKING BRAKE, ABS THAT CAME ON. THE CAR JERKS WHEN YOU START IT AND SHIFT GEARS. THE CAR DOES NOT ACCELERATE LIKE NORMAL AND HAS STUGGLE REACHING HIGH SPEEDS. WHILE DRIVING, SOME OF THE LIGHTS WENT OFFF AND CAUSED MORE JERKING OF THE VEHICLE.

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I GET INTERMITTENT SERVICE STABILITRACK, SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL NOTIFICATIONS WHERE MY ODOMETER READING IS AS WELL AS ABS AND ELECTRONIC STABILITYCONTROL ILLUMINATIONS ALMOST IMMEDIATELY AFTER SHIFTING MY VEHICLE INTO DRIVE AND TURNING AND IT IS DURING MOTION. ALSO THERE IS GRINDING AND HARD AND DIFFICULT BRAKING DURING THESE ILLUMINATIONS...

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND THE STABILITRAC AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNNY LONDOFF CHEVROLET (1375 DUNN RD, FLORISSANT, MO 63031) WHERE IT WAS DIAGNOSED THAT THE SIDE VEHICLE DETECTION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE. **TR

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE SPEED DECREASED TO APPROXIMATELY 15 MPH AND THEN REGAINED SPEED. THE VEHICLE WAS TAKEN TO LOU BACHRODT CHEVROLET BUICK GMC (7070 CHERRYVALE N BLVD, ROCKFORD, IL, 815-332-3200) FOR DIAGNOSTIC TESTING, BUT THE FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

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RIGHT FRONT HEAD LIGHT LOW BEAM WIRE HARNESS BURNS COMPLETELY UP. I ALSO FOUND THE SAME SITUATION ON 3 OTHER 2014 IMPALA LIMITED WHILE LOOKING FOR A REPLACEMENT HARNESS IN TWO DIFFERENT SALVAGE YARDS. I THINK THIS IS SIGNIFICANT.

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POWER STEERING WAS LOST, STABILITY LIGHT CAME ON - WAS TOLD THIS WAS DUE TO EROSION - HAD REPAIRED AT MY COST - EXTENDED WARRANTY WOULD NOT COVER AS TECHICIAN STATED MY FAULT ALTHOUGH APPARENTLY THIS AREA IS NOT VISIBLE DURING NORMAL SERVICE. NOW THE CAR TWICE HAS NOT STARTED AT ALL - ALL ELECTRONIC SENSORS GO DEAD. HAVE TAKEN TO CHEVROLET DEALER AND THEY ARE UNABLE TO DETERMINED WHAT IS WRONG. AT LEAST EVERY OTHER TIME I TURN ON CAR, THE STABILITY LIGHT OR STEERING LIGHT COME ON, AS WELL AS THE PARK ASSIST LIGHT. I WAIT FOR ABOUT 10 MINUTES OR SO, TRY AGAIN, AND THEY MAY OR MAY NOT GO OFF. 2 - THE REAR VIEW MIRROR FELL OFF DURING THE FIRST MONTH I PURCHASED, SO IT WAS UNDER WARRANTY AND THEY "RE-GLUED) IT SEVERAL TIMES - FINALLY IT WAS RECALLED, AND REPLACED ABOUT 15 MONTHS AGO, NOW THE MIRROR IS DOING THE SAME THING AGAIN. 3- LAST IS THE PILLAR TRIM - IT PEELED AND I HAD TO HAVE REPLACED AT MY COST - THIS SHOULD NOT HAVE OCCURRED. I FEAR I HAVE A LEMON, BUT MORE IMPORTANTLY I AM NOT RECEIVING THE SERVICE NECESSARY FROM CHEVROLET DEALER - I HAVE MAINTAINED THE SERVICE ON MY CAR THROUGH THE DEALER, BUT SO MANY UNANSWERED CONCERNS LEAVES ME AT RISK FOR ACCIDENT SHOULD CAR JUST STOP!

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SIDE DETECTION WARNING INDICATOR FAILED TO OPERATE AND "SIDE DEFECT DETECTION WAS OFF" ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES MADE SQUEAKING NOISES. THE VEHICLE WAS TOWED TO MEMORIAL HIGHWAY CHEVROLET INC. (1 CHEVY DRIVE, WINDBER, PA 15963, 814-467-4596) WHERE IT WAS DIAGNOSED THAT THE HARNESS CONNECTED TO THE SIDE DETECTION LIGHT NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE BRAKE PADS NEEDED TO THE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE REPAIR COST FOR THE SIDE DETECTION LIGHT WOULD BE DISCOUNTED. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400.

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I HAVE HAD AN ON GOING PROBLEM WITH THE STABILITRAK, ABS, AND PARKING BRAKE COMING ON AND STAYING ON. THE FIRST TIME THAT THE STABILITRAK CAME ON I WAS JUNE 2015, 3 MONTHS AFTER PURCHASING THE CAR. I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MILES AN HOUR AND HAD TO PULL OVER AND SHUT THE CAR OFF TO GET THE STABILITRAK TO GO OFF. ON 3 OTHER SEPARATE OCCASIONS I WAS PARKED AND COULD NOT GET THE CAR INTO ANY GEAR. SOMEHOW THE PARKING BREAK HAD ENGAGED AND WOULD NOT GO OFF. ONCE I SAT STRANDED IN A PARKING LOT WAITING ON ROADSIDE SERVICE, BUT WAS RESCUED BY MY SON WHO TWEEKED WITH THE CONTROLS UNTIL CAR WAS ABLE TO SHIFT. ALSO, THE GEARSHIFT AREA DOES NOT LIGHT UP WHEN THESE ISSUES ARE HAPPENING, MAKING IT HARD TO TELL WHEN CAR IS IN REVERSE, DRIVE, OR NEUTRAL. WHEN SHIFTING THE CAR FEELS LIKE THE ENGINE WANTS TO FALL OUT AND CAR WILL NOT DRIVE FASTER THAN 45 MILES AN HOUR. I HAVE TAKEN CAR TO DEALERSHIP ONLY TO BE TOLD THAT THERE ARE 16 DIFFERENT CODES SHOWING, AND THAT EACH CODE MUST BE ADDRESSED IN ORDER TO FIX THE ISSUE. I HAVE SPOKEN TO THE MANUFACTURER, BUT THERE WAS NOTHING THEY COULD DUE SINCE I WAS PAST THE 5,000 MILES/36 MONTHS. I WAS 608 MILES PAST. I PLEADED WITH THE REPRESENTATIVE, BUT WAS TOLD THERE WAS NOTHING THEY COULD DO SINCE THERE WERE NO OTHER COMPLAINTS ABOUT THE ISSUES. I'VE HAD THIS VEHICLE FOR OVER 3 YEARS, AND IT HAS ONLY BEEN FULLY OPERATIONAL FOR 11 MONTHS OF THOSE 3 YEARS. THIS ISSUE IS COSTING ME MORE IN GAS, BECAUSE INSTEAD OF TAKING THE HIGHWAY TO WORK I HAVE BEEN TAKING LOCAL ROADS. I HAVE ALSO HAD TO RENT VEHICLES DUE TO THESE ISSUE. I STILL HAVE ABOUT 2.5 YEARS LEFT TO PAY ON THIS VEHICLE, AND I AM STILL HAVING THE SAME ISSUES. AUTO REPAIR IS VERY EXPENSIVEL AND I CANNOT AFFORD TO ADDRESS THE 16 CODES UNTIL THEY FIND THE RIGHT ONE. I AM HOPING THAT A RECALL IS DONE VERY SOON SO THAT I MAY BE ABLE TO FULLY USE MY VEHICLE AGAIN.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL ,THE VEHICLE HESITATED TO SLOW DOWN AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. IN ADDITION, THE ABS, POWER STEERING, AND STABILITRAK SYSTEM INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINEGARDNER MOTOR COMPANY (22675 WASHINGTON ST, LEONARDTOWN, MD 20650, (240) 256-3959) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,495.

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WHILE IN MOTION, 70 MPH WITH CRUISE AND A/C ON, ALL DASH INDICATORS SHUT OFF. CRUISE SHUT OFF AS WELL AS A/C. WITHIN A FEW SECONDS EVERYTHING CAME BACK ON...LIKE I RESTARTED THE CAR. IT DID THAT SEVERAL TIMES IN A ROW AND EACH TIME EVERY CONCEIVABLE MALFUNCTION INDICATOR ILLUMINATED ON THE DASH (CLUSTER PANEL). ALL HAPPENING WHILE TRAVELING DOWN THE HIGHWAY AT 70 MPH. WHEN THE DASH FINALLY STOPPED THIS CYCLING, IT LEFT THE CAR WITHOUT ANY INDICATORS (SPEED, TACH, FUEL, ETC)...THEY WERE ALL ON ZERO. FORTUNATELY, MY GARMIN GPS TOLD ME MY SPEED. THINGS REMAINED THAT WAY UNTIL I STOPPED AND SHUT OFF THE CAR FOR ABOUT AN HOUR. AFTER RESTARTING THINGS WERE NORMAL, EXCEPT THAT MY DRIVERS SIDE MIRROR COLLISION AVOIDANCE INDICATOR REMAINED ON. THAT INDICATOR REMAINS ON 24/7...EVEN WHEN THE CAR IS OFF AND PARKED OVERNIGHT. I FINALLY HAD TO REMOVE THE FUSE TO GET IT TO SHUT OFF. I LEAVE THE FUSE OUT ALL THE TIME NOW. THE ERRATIC DASH BOARD TROUBLE HAD HAPPENED ONE OTHER TIME PREVIOUSLY. THE MIRROR ANTI COLLISION INDICATORS HAD BEEN MALFUNCTIONING FOR ABOUT THREE MONTHS PRIOR TO THE ERRATIC DASH BOARD INCIDENTS.

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WHILE DRIVING ON A RURAL ROAD APPROACHING A SHARP CURVE MY VEHICLE'S CONTROL PANEL BEGAN TO DISPLAY SERVICE POWER STEERING DRIVE WITH CARE AND SERVICE STABILITRACK MESSAGES RESPECTIVELY; IMMEDIATELY THEREAFTER I BEGAN TO EXPERIENCE DIFFICULTY WITH STEERING.

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