What 144 owners told NHTSA about the 2014 Chevrolet Captiva

I got into a car accident someone pulled in front of me and I hit them and my air bags didn’t go off

NHTSA ODI 11560345

I was involved in a car accident that totaled my car and it was front damage my air bags did not come out. My car is with my insurance company. No messages or lamps etc had been on prior to the accident.

NHTSA ODI 11470048

WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.

NHTSA ODI 11412839

AIR BAGS DID NOT DEPLOY. IN MOTION. TURNING. CITY STREET. THE WHOLE FRONT AND FRONT BUMPER DESTROYED.

NHTSA ODI 11133189

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE VEHICLE STRUCK A SIGN POST AND CRASHED INTO AN OATS FARM FIELD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED A FEW INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE CONTACT CALLED JOHN L. SULLIVAN CHEVROLET AT 916-782-1243 (350 AUTUMN DR, ROSEVILLE, CA 95661) AND THE CALL WAS DISCONNECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 11084952

TL* THE CONTACT OWNED A 2014 CHEVROLET CAPTIVA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE RAN THROUGH A STOP SIGN. THE CONTACT CRASHED INTO THE SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SOFT TISSUE BRUISING, WHICH REQUIRED MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. THE CONSUMER STATED AFTER 6 WEEKS OF PHYSICAL THERAPY AND WORSENING PAIN, THE DOCTOR ADVISED SURGERY WAS NECESSARY FOR A NECK INJURY DUE TO THE AIRBAGS NOT DEPLOYING. THE MANUFACTURER STATED THE VEHICLE OPERATED AS DESIGNED. *JS

NHTSA ODI 11047808

HEAD-ON COLLISION. OVER $13,000 IN PROPERTY DAMAGE. CAR DEEMED A TOTAL LOSS. AIR BAGS FAILED TO DEPLOY. DRIVER INJURED. FILED PERSONAL INJURY CLAIM AGAINST AT-FAULT DRIVER. INCURRED $39,087.48 IN MEDICAL BILLS OVER 7 MONTH TREATMENT PERIOD.

NHTSA ODI 11020605