What 144 owners told NHTSA about the 2014 Chevrolet Captiva

I got into a car accident someone pulled in front of me and I hit them and my air bags didn’t go off

NHTSA ODI 11560345

The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the fire herself after removing the visor from the vehicle. A police or fire report was not filed. No warning lights were illuminated. The vehicle was taken to the dealer, who failed to provide a diagnosis as to the cause of the failure. The vehicle was repaired as the visor was replaced, but the failure reoccurred.  When the failure occurred, the second visor light was blinking as the driver's side visor light was inoperable. The contact stated that the vehicle temperature gauge also increased. The vehicle was taken back to the dealer, who diagnosed an additional failure with the exhaust manifold. After investigating the failure, the contact related it to NHTSA Campaign Number 15V879000 (Electrical System, Interior Lighting), but the vehicle was not included in the recall.  The manufacturer was notified of the failure, and a case was opened. The failure mileage was 134,742.

NHTSA ODI 11539471

2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can

NHTSA ODI 11473116

I was involved in a car accident that totaled my car and it was front damage my air bags did not come out. My car is with my insurance company. No messages or lamps etc had been on prior to the accident.

NHTSA ODI 11470048

WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.

NHTSA ODI 11412839

AIR BAGS DID NOT DEPLOY. IN MOTION. TURNING. CITY STREET. THE WHOLE FRONT AND FRONT BUMPER DESTROYED.

NHTSA ODI 11133189

I WAS INVOLVED IN A COLLISION & WAS HIT HARD FRONT PASSENGER & SIDE PASSENGER. WAS T BONED AT BUSY INTERSECTION. I WAS DRIVING DOWN A BUSY CITY STREET. MY UPPER BODY/STERNUM/UPPER ABDOMEN HIT THE STEERING WHEEL FULL FORCE, MY AIRBAG DID NOT DEPLOY & SEATBELT DID NOT LOCK DOWN IN PLACE IMMEDIATELY LIKE IT SHOULD HAVE. WENT BY AMBULANCE TO HOSPITAL WITH STERNAL, RIBS, & SPINAL INJURIES. I WANT TO KNOW WHY AIRBAG DID NOT DEPLOY TO PROTECT ME & WHY SEATBELT DID NOT LOCK DOWN QUICKLY ENOUGH SO I WOULD NOT HIT STEERING WHEEL.

NHTSA ODI 11129446

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE VEHICLE STRUCK A SIGN POST AND CRASHED INTO AN OATS FARM FIELD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED A FEW INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE CONTACT CALLED JOHN L. SULLIVAN CHEVROLET AT 916-782-1243 (350 AUTUMN DR, ROSEVILLE, CA 95661) AND THE CALL WAS DISCONNECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 11084952

TL* THE CONTACT OWNED A 2014 CHEVROLET CAPTIVA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE RAN THROUGH A STOP SIGN. THE CONTACT CRASHED INTO THE SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SOFT TISSUE BRUISING, WHICH REQUIRED MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. THE CONSUMER STATED AFTER 6 WEEKS OF PHYSICAL THERAPY AND WORSENING PAIN, THE DOCTOR ADVISED SURGERY WAS NECESSARY FOR A NECK INJURY DUE TO THE AIRBAGS NOT DEPLOYING. THE MANUFACTURER STATED THE VEHICLE OPERATED AS DESIGNED. *JS

NHTSA ODI 11047808

HEAD-ON COLLISION. OVER $13,000 IN PROPERTY DAMAGE. CAR DEEMED A TOTAL LOSS. AIR BAGS FAILED TO DEPLOY. DRIVER INJURED. FILED PERSONAL INJURY CLAIM AGAINST AT-FAULT DRIVER. INCURRED $39,087.48 IN MEDICAL BILLS OVER 7 MONTH TREATMENT PERIOD.

NHTSA ODI 11020605

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE AIR CONDITIONER WAS ACTIVATED, AN AMMONIA ODOR EMITTED FROM THE VENTS WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED BURNING AND IRRITATION TO THE EYES. IN ADDITION, THE INTERIOR DOME LIGHT CONTINUOUSLY FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 10887386

WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF, IT BEGINS TO COOL. I THINK THIS HAS BEEN COMING ON FOR A WHILE BECAUSE OF THE FLICKERING, BUT I HAD NO IDEA THAT IT MIGHT ALL BE RELATED. BY THE WAY, I HAD MY CAR LESS THAN 9 MONTHS WHEN THE BATTERY DIED. ODD FOR A 2014 VEHICLE.

NHTSA ODI 10787507

5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORIDA HIGHWAY PATROL. AMAZULU TRANSPORT WAS DIRECTLY CONTACTED VIA PHONE CALL BUT HAVE REFUSED ANY RETURNING PHONE CALLS TO PROVIDE US WITH THEIR INSURANCE COMPANY'S ADDRESS. AMAZULU TRANSPORT IS IN THE BUSINESS OF TRANSPORTING VWHICLES BACK AND FORTH IN THE STATE OF FLORIDA. AMAZULU TRANSPORT APPARENTLY IS OPERATING A BUSINESS IN FLORIDA WITHOUT ANY/NO INSURANCE COVERAGE WHATSOEVER AND PROVIDING FHP WITH FALSE INFORMATION. REGISTERED CORPORATE OWNERS OF THIS FLORIDA CORPORATION ARE AS FOLLOWS: [XXX]. REGISTERED CORPORATE ADDRESS IS = 926 W HILLSBOROUGH AVE. TAMPA, FL 33614 TEL (407) 482 - 4142. ACCIDENT REPORT # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10588481