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What 5 owners told NHTSA about the 2014 BMW 428xi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (5)Electrical system (1)Engine (1)Fuel system (1)Lights (1)Speed control (1)Transmission & drivetrain (1)

Newest first · 5 complaints

Jul 14, 2019Electrical system

CAR WAS STATIONARY THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. I'VE EXPERIENCED THIS ISSUE 3 ADDITIONAL TIMES SINCE I PURCHASED THIS VEHICLE IN APRIL OF 2018.

NHTSA ODI 11231762

Mar 21, 2019Transmission & drivetrainFuel system

DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A DEALERSHIP. AS I PRESSED THE ACCELERATOR THE CAR JOLTED FORWARD THEN THE MOTOR TURNED OFF AND MIL CAME ON

NHTSA ODI 11190455

Nov 29, 2018Lights

ERRATIC AND INCREASINGLY INTERMITTENT FAILURE IN ITS REAR RIGHT TURN SIGNAL AND REAR BRAKE LIGHT - IDENTICAL TO ISSUE FOR WHICH TWO PRIOR RECALLS HAVE BEEN ISSUED. BWM APPEARS NOT TO HAVE FIXED THE PROBLEM. I SUBMITTED THE ATTACHED CORRESPONDENCE TO BMW WITH A REQUEST THAT THEY REIMBURSE THE EXPENSE OF THE REPAIR, AND THEY HAVE DECLINED BASED ON (I) THE FACT THAT THE VEHICLE IS OUT OF WARRANTY, AND (II) I DID NOT HAVE THE VEHICLE REPAIRED AT A BMW DEALER. THE CLOSEST BMW DEALER TO ME IS 135 MILES AWAY, AND THE VEHICLE IS UNSAFE TO DRIVE WITHOUT REAR LIGHTS.

NHTSA ODI 11154799

Sep 27, 2018

PASSENGER DOOR HANDLE WILL NOT OPEN LOCK TO DOOR UPON FIRST PULL OF HANDLE. THE INTERIOR DOOR HANDLE IS DESIGNED TO OPEN BOTH THE LOCK AND THE DOOR LATCH BUT THE HANDLE FAILED TO START OPENING THE LOCK AT 41K MILES AND NOW REQUIRES THE USE OF THE ELECTRIC KEY FOB OR BUTTON IN THE CENTER CONSOLE. IF THE CAR DOES NOT HAVE POWER THE DOOR WILL NOT UNLOCK AT ALL.

NHTSA ODI 11131870

May 13, 2017Speed controlEngine

VEHICLE OVERHEATED WHILE DRIVING ON HIGHWAY (I-15, SOUTH OF SLC), TRAVELING AT 60 MPH IN HEAVY TRAFFIC. AIR TEMPERATURE OF AIR CONDITIONING SET TO "MAX AC" STARTED TO BLOW HOT AIR, APPROXIMATELY 2 MINUTES LATER ENGINE OVERHEATING ALERT CAME ON AND VEHICLE BEGAN TO DECELERATE. TOP VEHICLE SPEED WAS IMMEDIATELY LIMITED TO APPROXIMATELY 20 MPH. TRAFFIC WAS HEAVY AND I HAD TO CROSS 3 LANES OF 60+ MPH TRAFFIC TO GET TO THE SHOULDER, CAUSING A SIGNIFICANT TRAFFIC HAZARD TO BOTH OTHER VEHICLES AND MYSELF. THIS EXACT SAME THING HAPPENED TO ME IN MY 2007 328I IN 2008 - I WAS TRAVELING ON A HIGHWAY IN SEATTLE WHEN THE CAR OVERHEATED, DISPLAYED A WARNING THAT WENT FROM ORANGE TO RED IN APPROXIMATELY A ONE MINUTE PERIOD, AND THEN DECELERATED. I WAS ALSO IN A DANGEROUS SITUATION IN THE FIRST INCIDENT BECAUSE I WAS IN COMMUTER TRAFFIC AND FORCED A SEMI BEHIND ME TO BRAKE HEAVILY BARELY AVOIDING ME. THIS IS CLEARLY A KNOWN ISSUE. THE LOCAL BMW DEALER SAID THEY'VE SEEN THIS ISSUE REPEATEDLY, AND THERE ARE MANY REPORTS ONLINE - ESPECIALLY RELATED TO THE 2007 328I. THE BMW DEALER SHARED THAT THIS IS FREQUENTLY RELATED TO A FAULTY WATER PUMP BUT HAS NOT CONFIRMED YET THAT THIS IS THE ISSUE WITH MY 428I XDRIVE. I SEARCHED THE BMW DATABASE AND THERE ARE NO OUTSTANDING RECALLS ON MY VEHICLE. THE VEHICLE CURRENTLY HAS APPROXIMATELY 19,000 MILES ON IT. IN THE PREVIOUS INCIDENT, MY VEHICLE ALSO HAD LESS THAN 20,000 MILES OF USE.

NHTSA ODI 10985512

Working with the data? Download all 5 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 BMW 428xi verdict →