Jun 17, 2015Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE BUT INCREASED IN RPMS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA ODI 10725849
Jun 3, 2015SuspensionBody & structure
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE SUBFRAME HAD BEEN MOVED OUT OF SPECIFICATION BECAUSE THE CONTACT STRUCK A POTHOLE. THE DEALER STATED THAT THIS NEEDED TO BE REPAIRED BEFORE THE ALIGNMENT COULD BE PERFORMED. THE MANUFACTURER STATED THAT THE SUBFRAME WAS DAMAGED BY AN OUTSIDE INFLUENCE AND WOULD NOT BE COVERED. THE VEHICLE WOULD NEED A FRONT END ALIGNMENT EVERY TIME IT STRUCK A POTHOLE. THE MANUFACTURER STATED THAT IS HOW THE SUBFRAME WAS DESIGNED. THE CONTACT FELT THIS WAS A MANUFACTURER DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI 10723132
Jun 2, 2015AirbagsCrash1 injury
I WAS DRIVING HOME FROM WORK ON 5/27/15 AROUND SUNSET AND TWO DEER JUMPED OVER A BARBWIRE FENCE AT THE END OF ROUND HAY BALES. AT THIS TIME, I WAS DRIVING APPROXIMATELY 65 MPH WHEN I SEEN THEM, BARELY HAVING TIME TO STOMP ON MY BRAKES. I ESTIMATE I HIT THEM GOING AT LEAST 55 TO 60 MPH AND MY AIRBAGS DID NOT DEPLOY ON IMPACT. I AM CONCERNED WITH WHY THEY DID NOT DEPLOY ESPECIALLY SINCE MY CAR IS POSSIBLY TOTALED. I HIT THE DEER FROM THE MIDDLE OF MY BUMPER TO THE DRIVER SIDE OF MY CAR, SENDING THE HOOD INTO THE WINDSHIELD AND SMASHING THE DRIVER SIDE BACK INTO THE DOORS. THE DAMAGES GO ON AND ON, THANKFULLY I WAS WEARING MY SEAT BELT AT THE TIME. BUT SINCE THE ACCIDENT I HAVE BEEN SUFFERING FROM MULTIPLE INJURIES THAT THE MEDICATIONS PRESCRIBED DO NOT REMOTELY TOUCH THE PAIN: NECK PAIN WITH NUMBNESS THAT COMES AND GOES TO MY HANDS, SEVERE BACK ALL THE WAY DOWN TO MY BUTT, PELVIC PAIN WITH NUMBNESS TO MY BUTTOCKS, LEFT SIDED RIB PAIN WITH SHORTNESS OF BREATH ESPECIALLY WITH TO MUCH EXERTION AND PAIN WITH DEEP BREATHES, LEFT KNEE/ANKLE PAIN AND THE INABILITY TO BEAR COMPLETE WEIGHT TO KNEE/ANKLE ALONG WITH SWELLING. SEVERE PAIN THAT SHOOTS DOWN BACK TO PELVIC WHEN BENDING OVER, INABILITY TO CROSS LEGS AND ANKLES WITHOUT CAUSING STABBING PAIN IN PELVIC AREA. AS A NURSE MYSELF, I PERSONALLY FEEL THAT IF THE AIRBAGS DEPLOYED LIKE THEY WERE MEANT TO DO SO I WOULD NOT HAVE NEARLY AS MANY ISSUES AS I DO NOW. THE PURPOSE OF AIRBAGS ARE TO PREVENT INJURIES AND SINCE MINE DID NOT DEPLOY, I'M SUFFERING SEVERELY WITH CONSTANT PAIN THAT KEEPS MY FROM SLEEPING WELL(CAUSING FATIGUE), THE INABILITY TO STAND OR SIT FOR A PROLONGED AMOUNT OF TIME, AND TO STAND IN CERTAIN POSITIONS.
NHTSA ODI 10722824
May 24, 2015Lights
I WENT TO LEAVE A FRIENDS HOUSE LAST NIGHT. IT WAS DARK AND WHEN I TURNED ON MY HEADLIGHTS, THE LOW BEAM WOULD NOT WORK. I OPENED THE OWNERS MANUAL TO FIND A FUSE LOCATION, AND THERE IS NO DIAGRAM IN THERE TO SHOW WHAT FUSES WERE WHICH. I PULLED THE FUSE COVERS ON BOTH FUSE PANELS ONLY TO FIND OUT THEY ARE NOT ON THERE EITHER. I DROVE THE CAR HOME WITH MY HIGH BEAMS ON AS THIS WAS THE ONLY LIGHTS I HAD. I BLINDED EVERYONE FOR THE FIVE MILE TRIP HOME. HOW IS ONE SUPPOSED TO FIX SOMETHING A SIMPLE AS A BLOWN FUSE, WHEN THE MANUFACTURE DOES NOT INDICATE LOCATIONS.
NHTSA ODI 10721209
May 18, 2015Electrical system
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED AFTER NUMEROUS ATTEMPTS, THE IGNITION SWITCH WAS ABLE TO RELEASE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION SWITCH CYLINDER WAS CLEANED AND LUBRICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
NHTSA ODI 10717158
Apr 10, 2015SuspensionFuel system
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED INTERMITTENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DIAGNOSTIC MONITORING MACHINE INDICATED THE HIGH PRESSURE FUEL PUMP WAS FAULTY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSTIC MACHINE ALSO INDICATED THE SAME FAILURE. SINCE THE VEHICLE DID NOT EXPERIENCE THE FAILURE WHILE AT THE DEALER, THE CONTACT WAS INFORMED THAT NO REPAIRS WOULD BE PERFORMED. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION). AFTER TAKING TO THE VEHICLE TO THE DEALER, THE CONTACT WAS INFORMED THAT NO REPAIRS WOULD BE DONE, EVEN THOUGH THE REAR END SUSTAINED VISIBLE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10705005
Apr 9, 2015Transmission & drivetrain
JETTA SPORTWAGEN TDI WITH A 6 SPEED MANUAL TRANSMISSION. PULLING OUT OF A GAS STATION, SHIFTED FROM FIRST TO SECOND, CLUTCH PEDAL STAYED ON THE FLOOR. COULD NOT SHIFT OR CONTROL VEHICLE SPEED OF VEHICLE. ROLLED TO A STOP. CAR HAD TO BE TOWED. HAD TO REPLACE CLUTCH, THROW OUT BEARING AND SLAVE CYLINDER. UP TO THIS POINT, THERE HAD BEEN NO INDICATION OF CLUTCH PROBLEMS. I HAVE DRIVEN 6 MANUAL TRANSMISSION CARS A TOTAL OF 911,000 MILES AND NEVER HAD ANY CLUTCH PROBLEMS. *TR
NHTSA ODI 10704720
Apr 8, 2015Transmission & drivetrain
JETTA HYBRIDS -SEVEN-SPEED DUAL-CLUTCH TRANSMISSION THAT RESULTED IN A LOSS OF DRIVE. THIS IS WHAT I WAS TOLD BY THE DEALERSHIP AND WHAT APPEARS ON THE RECALL. THE ENGINE SHUTS DOWN AND A COAST AFTER APPROXIMATELY 30 SECONDS. I WAS FORCED TO GET A TOW TO THE DEALERSHIP WHICH I HAD TO PAY FOR. I AM SERIOUSLY WONDERING WHY MY JETTA IS NOT "INCLUDED" IN THE 2013 VW JETTA HYBRID RECALL??? I HAVE BEEN TO THE ANTWERPEN VW DEALERSHIP IN GLEN BURNIE, MD ON 2 OCCASIONS AND THEY CONTEND MY CAR IS NOT PART OF THE RECALL. EVEN THOUGH WHEN I CALLED, I WAS TOLD THE PROBLEM WAS EXACTLY THE SAME AS WHAT IS LISTED IN THE RECALL INFORMATION. I WAS TOLD THAT THE PART HAS TO BE ORDERED FROM GERMANY AND IT WOULD TAKE A WEEK TO ARRIVE AND THEN THEY COULD DO THE WORK. IT HAS BEEN OVER A WEEK AND CAN' T GET ANYONE TO CONTACT ME. NOT ONLY THAT, I HAVE NOT BEEN ABLE TO MEET WITH THE SERVICE MANAGER(HE WAS IN AN IMPORTANT MEETING) BUT HE HAS NOT RETURNED MY CALLS. I WAS ALSO NOT PERMITTED TO GET A LOANER CAR FROM THE DEALERSHIP FOR SOMETHING THAT IS BEYOND MY CONTROL. *TR
NHTSA ODI 10704444
Mar 22, 2015LightsSeatsEngine
THERE HAVE BEEN MANY ISSUES WITH THIS MODEL BUT THE ONE I AM HAVING MORE ISSUES WITH, ARE THE HEAD LAMPS AND/OR FUSES. IN OCTOBER OF 2014, MY LEFT SIDE LOW BEAM STOPPED WORKING, I BOUGHT 2 BULBS SO IT COULD BE REPLACED AND THEN IT WASN'T THE BULB, IT WAS A FUSE. IN JANUARY 2015, THE LEFT SIDE BULB STOPPED WORKING AGAIN, I TOOK IT TO THE DEALER BECAUSE I COULDN'T FIND ANY FUSE THAT WAS BLOWN ON MY OWN, THIS TIME IT WAS THE BULB. NOW IT IS THE RIGHT SIDE LOW BEAM THAT ISN'T WORKING. I AM NOT SURE WHAT IS GOING ON BUT I HAVE ANOTHER CAR THAT IS 20 YEARS OLD AND I HAVE REPLACED THE BULBS ONLY 1 TIME. WHEN I FIRST BOUGHT THIS CAR IN JUNE OF 2013, I HAD IT LESS THAN ONE MONTH AND WHILE GOING ACROSS A RAIL ROAD CROSSING, THE CAR SHUT OFF COMPLETELY. AFTER TESTS, THEY SAID THAT IT SHOWED NOTHING AND THEN IT HAPPENED AGAIN AND STILL NOTHING WAS FOUND. THE SEAT BELT SIGN COMES ON FOR THE RIGHT FRONT SEAT BECAUSE OF A SENSOR WHEN NO ONE IS IN IT. THE TRUNK HAS A DELAY ON IT AND TAKES A WHILE TO OPEN. THE GAS MILEAGE IS NOT AT ALL WHAT IT CLAIMS EITHER. I GET AT THE MOST 32-34 MPG AND 99% OF MY DRIVING IS ON THE INTERSTATE. I DIDN'T GET ANY EXTENDED COVERAGE ON IT BECAUSE EVERYONE SAYS THAT THEY ARE GREAT CARS, WELL UNLESS SOMETHING IS DONE TO FIX THE ISSUES THAT THEY HAVE, THEY WILL NEVER GET ANOTHER BUY FROM ME OR THE HUNDREDS OF PEOPLE I KNOW AND ALL THE ONES THAT READ THE REVIEWS. *TR
NHTSA ODI 10700985
Mar 19, 2015SteeringElectrical systemEngine
WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TURN IT BACK ON UNTIL IT FINALLY CAME TO A STOP AND I WAS ABLE TO PUT IT IN PARK. THE SERVICE TEAM HAD THEIR MOST EXPERIENCED TEAM MEMBER ON HAND OPEN THE STEERING COLUMN AND SAID THAT THE PART MUST HAVE FELL OUT; FOR REASONS NOT KNOWN. THEY ALSO SAID THERE WAS NO INDICATION OF TAMPERING. *TR
NHTSA ODI 10695247
Mar 17, 2015Transmission & drivetrain
WHILE DRIVING, MY CAR JUST LOST SPEED AND POWER AND DRIFTED UNTIL IT HIT ZERO. MY CAR STILL TURNED ON, AND MY ENGINE WORKED FINE, BUT THE CLUTCH WOULDN'T START IN ANY GEAR IT WOULD JUST REV THE ENGINES AND THE RPM'S WOULD GO UP BUT THE CAR WOULD NOT MOVE. THERE WAS NO PRIOR CLUTCH, TRANSMISSION OR POWERTRAIN ISSUES WITH THE CAR UNTIL THE EXACT MOMENT THAT THE CLUTCH BURNED OUT. CAR WAS TOWED TO VW FOR REPAIRS AND I HAD TO GET A HOTEL ROOM FOR THE NIGHT PLUS A RENTAL FOR 5 DAYS AS I HAD TO BE IN RHODE ISLAND AND THE CAR BROKE DOWN IN NEW YORK. TOTAL CLUTCH BURNED OUT WITH SEVERAL LARGE CRACKS IN CLUTCH PLATE, SERVICE MANAGER STATED IT WAS DUE TO BUILD UP OF SNOW/ICE IN AROUND TIRE AND CREATING A DRAG ON THE VEHICLE AND INCREASED TORQUE ON THE DRIVE TRAIN. THERE ARE MANY COMPLAINTS OF VERY SIMILAR ISSUES LOCATED ON THE INTERNET, VEHICLE WAS BUILT WITH A CLUTCH THAT CAN BARELY HANDLE THE TORQUE OUTPUT OF THE ENGINE BUT CANNOT HANDLE ANY ADDITIONAL TORQUE RESULTING FROM NORMAL DRIVING CONDITIONS SUCH AS SNOW AND ICE. REQUIRED TOTAL COST WAS $1,800 FOR REPAIRS AND LABOR, PLUS $500 FOR THE HOTEL ROOM, FOOD AND RENTAL VEHICLE. *TR
NHTSA ODI 10694890
Feb 13, 2015SuspensionElectrical system
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE STOPPED AT A GAS STATION, THE REAR AXLE DISLOCATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:14V656000 (SUSPENSION). IN ADDITION, THE TECHNICIAN INFORMED THAT THE REAR PASSENGER WHEEL WIRING HARNESS, SPEED SENSOR, THE ABS TRACTION CONTROL, AND THE SRS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,800.
NHTSA ODI 10683303
Feb 6, 2015SteeringCrash
STEERING WHEEL GETS HARD AND STARTS LICKING OIL. STEERING WHEEL HAS BEING REPLACED MULTIPLE TIMES. 12/10/13 REPLACED AT 13625 MILES, SECOND TIME REPLACED 10/10/2014 AT 27338 MILES. DEC. 2014 I GOT A RECALL NOTICE FROM VW OF AMERICA DUE TO FAULTY REAR AXLE. AS OF FEB./03/2015 MY VW JETTA IS CURRENTLY AT THE DEALER DUE TO THE SAME STEERING PROBLEM. THEY HAVEN'T YET GIVE ME THE FINAL PAPER WORK FOR THE REPAIRS BEING DONE. MY VW JETTA IS REGISTER WITH THE CALIFORNIA DMV TO DRIVE A DISABLE PERSON. I HAVE ALL WORK ORDERS INVOICES BY THE DEALERSHIP. I WAS ON A CAR ACCIDENT ON OCT./9/2014. I HIT THE STREET CURVE DAMAGING MY 2 WHEELS. I REPORTED THE INCIDENT TO FARMERS INSURANCE. *TR UPDATED 3/24/16*JS
NHTSA ODI 10681851
Jan 19, 2015Fuel system
HIGH PRESSURE FUEL PUMP NOISE. DEALER DIAGNOSED AS PUMP FAILURE DUE TO CONTAMINATED FUEL. VEHICLE HAD ALWAYS BEEN FUELED AT HIGH VOLUME DIESEL OUTLET. FUEL OUTLET HAS LOCAL GOVT. FUEL CONTRACTS AND MONITORS FUEL ON STRICT SCHEDULES AS PER THEIR CONTRACTS. VOLKSWAGEN OF LEE'S SUMMIT FIXED PROBLEM UNDER WARRANTY BUT INDICATED THE "EXTENDED WARRANTY" THAT I PAID EXTRA FOR WOULD NOT HONOR THIS REPAIR AT ANY LATER DATED WHEN THIS PUMP FAILS AGAIN. (DUE TO BAD FUEL) ? *TR
NHTSA ODI 10676369
Jan 15, 2015Body & structureLatches & locks
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY AND WOULD NOT LATCH. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,785. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10672646
Jan 12, 2015Speed control
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND IT WOULD ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES AND THEY INDICATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 10671859
Jan 7, 2015Steering
AS THE DRIVER WAS SLOWING DOWN TO MAKE A RIGHT TURN AND TURNING THE STEERING WHEEL TO THE RIGHT, THE VEHICLE WOULD NOT TURN AND CONTINUED GOING MOSTLY STRAIGHT FORWARD. ALL STEERING CONTROL OF THE CAR WAS LOST. THE CAR SPUN AROUND AND CAME TO A REST WITH ONE TIRE FACING FORWARD AND ONE FACING TO THE SIDE. THE STEERING RACK AND PINION METAL BROKE IN HALF WHILE DRIVING. *TR
NHTSA ODI 10670631
Jan 5, 2015Electrical systemCrash
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE PARKED ON THE STREET, THE VEHICLE'S HORN WOULD NOT SOUND AND PREVENTED THE CONTACT FROM WARNING AN APPROACHING VEHICLE. AS A RESULT, A CRASH OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
NHTSA ODI 10670122
Dec 29, 2014Engine
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN MAKING A LEFT TURN AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
NHTSA ODI 10668784
Dec 24, 2014TiresWheels
THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW JETTA GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR
NHTSA ODI 10668097
Dec 24, 2014Tires
THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR
NHTSA ODI 10668099
Dec 11, 2014Electrical systemLightsAirbagsBody & structureCrash1 injury
I WAS STOPPED AT A SOLID RED TRAFFIC LIGHT AND WHEN I GOT THE GREEN LIGHT TO PROCEED STRAIGHT ACROSS THE INTERSECTION I BEGAN TO ACCELERATE. HALFWAY THROUGH THE INTERSECTION ANOTHER VEHICLE (VEHICLE #2) CROSSED MY PATH OF TRAVEL ON THE RIGHT HAND PASSENGER SIDE AND VEHICLE #2 DRIVER'S SIDE CRASHED INTO MY FRONT END. MY VEHICLE WAS SPUN AROUND COUNTER CLOCKWISE DUE TO THE IMPACT OF VEHICLE #2. AS A RESULT OF THIS CRASH MY VEHICLE SUSTAINED HEAVY FRONT END DAMAGE AND PIECES AND PARTS WERE STREWN ALL OVER THE ROAD. FLUID WAS LEAKING OUT OF MY VEHICLE AND THE VEHICLE WAS NOT ABLE TO BE OPERATED POST-COLLISION. WITH THE HEAVY FRONT END DAMAGE THE DRIVER, PASSENGER AND SIDE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. *TR
NHTSA ODI 10663732
Dec 8, 2014Transmission & drivetrainEngine
TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15*LJ UPDATED 01/21/15*CN THE CONSUMER STATED THE INCIDENT ALSO HAPPENED FROM 0-30 MPH. UPDATED 01/26/15 UPDATED 10/5/2015*JS
NHTSA ODI 10662906
Nov 21, 2014Tires
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA EQUIPPED WITH CONTINENTAL, TIRE LINE: CONTI PRO CONTACT, AND TIRE SIZE: 225/45/R17 TIRES DOT NUMBER: P5PY3XH6. THE CONTACT STATED THAT THREE OUT OF FOUR TIRES EXHIBITED CRACKS ON THE SIDE WALLS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE TIRES HAD BEEN REPLACED. THE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 40,000.
NHTSA ODI 10660003
Nov 21, 2014Suspension
AS I WAS DRIVING I STARTED TO HEAR A KNOCKING NOISE IN THE FROM THE REAR OF THE VEHICLE. AFTER ABOUT 20 MINS IT BECAME WORSE. I PULLED INTO A PARKING LOT AND GOT OUT TO INVESTIGATE, EVERYTHING SEEMED NORMAL. I THEN CONTINUED TO DRIVE AROUND THE PARKING LOT. THE KNOCKING NOISE GREW LOUDER AND THEN THERE WAS A METAL BREAKING NOISE AND THE CAR DROPPED AND THE WHEEL WAS ALMOST OFF THE CAR. I LOOKED UNDER THE CAR AND THE STRUCTURAL STEEL OF THE DRIVERSIDE REAR TRAILING ARM WAS SNAPPED IN HALF! THIS WAS OUT OF NOWHERE AND THANK GOD I WAS NOT GOING 65MPH ON THE HIGHWAY! *TR
NHTSA ODI 10660125