Aug 22, 2016Airbags
TAKATA RECALL; BECAUSE VW APPARENTLY DOESN'T CARE ABOUT THE SAFETY OF ITS CUSTOMERS AND REFUSED TO OFFER A TIMELY FIX TO THIS PROBLEM, I DECIDED RATHER THAT DRIVE A POTENTIAL BOMB, TO GET RID OF THE CAR, SUFFERING A SEVERAL THOUSAND DOLLAR DECREASE IN VALUE AT TRADE-IN BECAUSE OF THE PROBLEM.
NHTSA ODI 10897571
Aug 19, 2016Airbags
TAKATA RECALL: I WAS NOTIFIED IN APRIL THAT MY CAR WAS ONE THAT HAD A DEFECTIVE AIRBAG THAT COULD POTENTIALLY EXPLODE AND KILL ME (NICE). IT IS NOW MID WAY THROUGH AUGUST IN GA ( HIGH RISK/HUMIDITY STATE) AND I AM STILL BEING TOLD THERE IS NO TIME FRAME AS TO WHEN THE PARTS WILL BE AVAILABLE. THIS TO IS UNACCEPTABLE SEEING AS THIS IS MY ONLY FORM OF TRANSPORTATION (CAN'T RENT A CAR FOR A YEAR).
NHTSA ODI 10897109
Aug 14, 2016Airbags
NOTHING HAS HAPPENED YET, I RECEIVED THE RECALL NOTICE AND HAVE HAD MY VEHICLE IN FOR WARRANTY REPAIRS 3 TIMES IN THE PAST 4 MONTHS, EACH TIME I REQUEST FOR THE AIRBAG RECALL TO BE FIXED AND EVERY TIME I AM TOLD THEY DON'T HAVE THE EQUIPMENT OR REPLACEMENT PARTS FOR IT. I WAS JUST RECENTLY INVOLVED IN AN AUTO ACCIDENT IN WHICH THE DRIVERS AIRBAG AND KNEE BOLSTERS FAILED TO DEPLOY, CAUSING ME PRETTY SEVERE PAIN AND INJURY. I AM NOW AFRAID TO DRIVE MY NEW VOLKSWAGEN SINCE I HAVE RECEIVED THE SAFETY RECALL NOTICE.
NHTSA ODI 10895793
Aug 11, 2016Airbags
THE NEARBY VW OF VENTURA DEALERSHIP REFUSED TO PROVIDE ME WITH THE LOANER WHILE THEY FIX THE RECALL ISSUE AS PER NHTSA DIRECTIVES. THE SERVICE MANAGER LAUGHED AT ME OVER THE PHONE SAYING THERE IS NO REMEDY SO GO AND DO WHATEVER YOU WANT AS WE DON'T PROVIDE LOANERS. I'M SPEECHLESS. I HAVE A DISABLED FAMILY MEMBER TO CARRY TO APPOINTMENTS. I'M MORE THAN UPSET. DESPITE THIS FACT THAT THE VEHICLE IS UNSAFE TO DRIVE AND I WAS NOT AWARE OF RECALL , NEVER RECEIVED A NOTIFICATION LETTER ABOUT IT FROM VW. PLEASE HELP!
NHTSA ODI 10895141
Aug 10, 2016Airbags
AIRBAG REPLACEMENT NOT AVAILABLE. AFRAID TO DRIVE IT
NHTSA ODI 10894727
Aug 5, 2016Airbags
TAMARA RECALL. AIRBAG CAN RUPTURE AND CAUSE SERIOUS INJURY NO REMEDY OR COMPENSATION HAS BEEN OFFERED
NHTSA ODI 10893643
Aug 4, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10893183
Aug 3, 2016Airbags
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10892963
Aug 1, 2016Airbags
TAKATA RECALL VW ISSUED AN INTENT TO RECALL MY CAR APPROXIMATELY 6 MONTHS AGO. VW CLAIMS THEY STILL DO NOT HAVE THE PARTS TO PERFORM THE NECESSARY REPAIR. 6 MONTHS IS AN UNREASONABLE AMOUNT OF TIME TO DRIVE A CAR WITH AN ISSUE THAT CAN CAUSE SEVERE INJURY OR DEATH. HONDA IS PROVIDING RENTAL VEHICLES UNTIL CERTAIN CARS CAN BE FIXED. VW HAS COMMUNICATED NOTHING FURTHER.
NHTSA ODI 10892130
Jul 5, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10882517
Jun 30, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10881779
Jun 3, 2016Airbags
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER ADVISED THAT THE PART FOR THE REPAIR MAY BE RECEIVED WITHIN ONE YEAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10872371
May 17, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/02/16. *JB
NHTSA ODI 10865314
May 17, 2016Airbags
TAKATA RECALL: OUR CAR HAS A TAKATA RECALL. WE DO NOT FEEL SAFE DRIVING OR HAVING OUR 17 YEAR OLD DAUGHTER DRIVING IT. NO RENTAL OR LOANERS HAVE BEEN OFFERED. ACCORDING TO CUSTOMER SERVICE AT VW CUSTOMER CARE THE NHTSA IS NOT REQUIRING THEM TO OFFER THIS. WE CANNOT AFFORD TO RENT A VEHICLE INDEFINITELY (THERE IS NO TIMEFRAME FOR REPAIR), RECALL STATES THE PROBLEM COULD RESULT IN DEATH, IT SEEMS ILLEGAL NOT TO HAVE A SAFE CAR PROVIDED UNTIL A REPAIR IS AVAILABLE.
NHTSA ODI 10865383
May 16, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 (NA) VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10865250
May 14, 2016Airbags
VW IS NOT DOING ANYTHING TO SOLVE THE TAKATA SDI DRIVER AIRBAG RECALL! CALLED THE DEALERSHIP, PALMETTO 57TH IN MIAMI. SPOKE TO SERVICE MANAGER ROLANDO WHO ADVISED THEY COULD NOT PROVIDE LOANER UNLESS VW CORPORATE AUTHORIZED IT, AND VW HAD NO SOLUTION AT THE MOMENT. CALLED VW CORPORATE AT 1-800-893-5298 AND WAS ADVISED THAT VW IS NOT PROVIDING LOANER CARS, AND WOULD NOT TEMPORARILY REMOVE AIRBAGS UNTIL THEY FIND A SOLUTION. I ADVISED THAT I HAVE A PREGNANT WIFE, AND NEED A TEMPORARY SOLUTION. THEY STATED THAT THERE IS NOTHING THEY CAN DO BASED ON THE CORPORATE POLICY THAT HAS BEEN IMPLEMENTED BY VW. MY COUSIN-IN-LAW HAS AN ACURA TL WITH THE SAME AIRBAG PROBLEM. HE TOOK IT TO THE DEALERSHIP, AND GOT A RENTAL CAR AT NO COST UNTIL HIS CAR CAN BE FIXED. I GUESS SOMEONE HAS TO DIE IN ORDER FOR VW TO TAKE CORPORATE ACTION. I PRAY THAT IS NOT MY WIFE AND MY UNBORN BABY! PS: WE OWN THREE LATE MODEL VW'S. WE ARE SELLING ALL OF THEM AND NEVER BUYING ANOTHER ONE AGAIN!
NHTSA ODI 10864934
May 13, 2016Airbags
5/2/2016 - LOS ANGELES, CA TAKATA RECALL - THERE ARE NO OPTIONS GIVEN TO US AT THIS TIME KNOWING THAT METAL FRAGMENTS CAN CAUSE INJURY OR DEATH TO MYSELF. I DON'T FEEL SAFE DRIVING MY VEHICLE AND WANT EITHER ANOTHER CAR TO DRIVE OR THE OPTION TO GET OUT OF MY LEASE. I FEEL UNSAFE AND SCARED TO DRIVE MY VEHICLE. AND THIS IS UNFORTUNATE BECAUSE I DO LOVE MY CAR. I HAVE CALLED VOLKSWAGEN AND MY DEALERSHIP AND NO ONE IS DOING ANYTHING ABOUT IT.
NHTSA ODI 10864765
May 10, 2016Body & structure
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE TRUNK OPENED INDEPENDENTLY SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
NHTSA ODI 10864199
May 2, 2016Airbags
TAKATA RECALL - THERE ARE NO OPTIONS GIVEN TO US AT THIS TIME KNOWING THAT METAL FRAGMENTS CAN CAUSE INJURY OR DEATH TO MYSELF. I DON'T FEEL SAFE DRIVING MY VEHICLE AND WANT EITHER ANOTHER CAR TO DRIVE OR THE OPTION TO GET OUT OF MY LEASE. I FEEL UNSAFE AND SCARED TO DRIVE MY VEHICLE. AND THIS IS UNFORTUNATE BECAUSE I DO LOVE MY CAR. I HAVE CALLED VOLKSWAGEN AND MY DEALERSHIP AND NO ONE IS DOING ANYTHING ABOUT IT.
NHTSA ODI 10862638
Apr 27, 2016SuspensionWheels
2013 VOLKSWAGEN CC EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES. WHILE DRIVING AT ALL SPEEDS, AN ABNORMALLY LOUD NOISE EMITTED FROM THE TIRES. THE VEHICLE HAD LESS THAN 15000 MILES ON THE TIRES WHEN THE PROBLEM BEGAN. THE ROAD NOISE GOT PROGRESSIVELY WORSE AND EVENTUALLY TOOK THE CAR TO THE DEALER. THE DEALER STATED THAT THE PROBLEM IS DUE TO CUPPING OF THE TIRES AND THAT I WOULD NEED TO REPLACE THE TIRES AND GET A REALIGNMENT. THE CAR HAS BEEN SERVICED ON A REGULAR BASIS THROUGH THE DEALER AND THE DEALER DID NOT MENTION ANY ISSUES WITH ALIGNMENT DURING THE SERVICES. OTHER OWNERS HAD PROVIDED SIMILAR ISSUES ON THE INTERNET AND THAT THE ISSUE HAD NOT RESOLVED AFTER BOTH NEW TIRES AND REALIGNMENT IN MANY CASES. THE ISSUE SEEMS TO BE RELATED TO BAD ALIGNMENT OR BALL JOINTS IN THE SUSPENSION WITH THE VEHICLE. I PLACED A COMPLAINT WITH VW AND THEY WOULD NOT FURNISH HOW MANY SIMILAR ISSUES WERE REPORTED BY THE CONSUMERS. VW CASE# 160380592.
NHTSA ODI 10861729
Apr 15, 2016Airbags
TAKATA RECALL. VW DEALER SAYS NO REMEDY AVAILABLE.
NHTSA ODI 10855625
Apr 15, 2016Airbags
TAKATA RECALL. NO AVAILABLE REMEDY TO REPAIR FROM VW.
NHTSA ODI 10855654
Apr 13, 2016Airbags
TAKATA RECALL SINCE THERE IS A CHANCE THAT MY DRIVER AIRBAG WON'T GET ACTIVATED IN CASE OF AN ACCIDENT, I AM VERY CONCERNED OF MY SAFETY. THIS CC IS THE 4TH VEHICLE I LEASE FROM VW SINCE 2009. IN THE INTERIM , UNTIL VW AND TAKATA DECIDE ON THE RESOLUTION OF THIS MAJOR DEFECT, WHO IS RESPONSIBLE FOR MY POSSIBLE INJURIES/DEATH IN CASE OF AN ACCIDENT? SHOULDN'T VW BE MORE CONCERNED OF MY SAFETY WHILE THEY RESOLVE THE PROBLEM? SHOULDN'T THEY GIVE ME A TEMPORARY VEHICLE TO DRIVE MEANWHILE? IT IS POTENTIOLLY A LIFE-THREATENING SITUATION. WHAT ARE MY RIGHT IN THAT CASE?
NHTSA ODI 10855393
Apr 8, 2016Airbags
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10854296
Mar 17, 2016AirbagsCrash
TAKADA RECALL WAS INVOLVED IN A WRECK AND MY AIR BAGS DID NOT DEPLOY ,NONE OF THEM. NOW I FIND OUT THAT THERE IS AND HAS BEEN A RECALL ON THE AIR BAGS, WHEN I CONTACTED VW OF AMERICA THIS WAS NEVER MENTIONED THEY STATED ONLY WAY THEY WOULD DEPLOY WAS IF I WAS IN A ACCIDENT AND WAS NOT ABLE TO WALK AWAY FROM IT.. I WAS DRIVING AND A VEHICLE PULLED IN FRONT OF ME AND THEY WERE REAR ENDED. MY CAR WAS TOTALLED .
NHTSA ODI 10850326