What 148 owners told NHTSA about the 2013 Volkswagen Cc

TAKATA RECALL STILL NO FIX AVAILABLE FOR THIS CAR. I'M CONCERNED AS THIS AIRBAG SITUATION SEEMS TO BE DANGEROUS.

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MY FUEL TANK HAD UNEXPLAINED DAMAGE TO THE FUEL NECK WHICH CAUSED THE NEED FOR THE ENTIRE TANK TO BE REPLACED. THE DAMAGE CAUSED THE GAS PUMPS TO SHUTOFF AND MAKING FUELING THE VEHICLE UNSAFE. THE TANK AND NECK ARE ONE UNIT. THE DEALER NOR THE MANUFACTURER CAN EXPLAIN HOW SOMETHING LIKE THIS COULD OF OCCURRED. THE CAR WAS NEVER IN ANY SORT OF ACCIDENT NOR WAS THERE ANY SIGNS OF DAMAGE ELSEWHERE TO THE VEHICLE.

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UNDERBODY PROTECT SHIELD ON PASSENGER SIDE HAS TORN OFF FOUR TIMES UNDER NORMAL DRIVING CONDITIONS. THE MOST RECENT (12/23/2016) ON INTERSTATE 80 DRIVING WEST IN NEBRASKA RESULTING IN PIECES BREAKING OFF ONTO ONCOMING TRAFFIC. CAR WAS TRAVELING AT POSTED SPEEDS (APP 75MPH). ROADS WERE CLEAR, NO RAIN, GOOD HIGHWAY CONDITIONS. THIS HAS HAPPENED THREE TIMES PREVIOUSLY AND VW SUPPOSEDLY "FIXED" AT THE OWNER'S EXPENSE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL. THIS RECALL WAS ISSUED AT THE BEGINNING OF 2016 AND IT STILL HASN'T BEEN ADDRESSED BY VOLKSWAGEN. WITH SUCH A SERIOUS SAFETY HAZARD AS POSED BY THIS RECALL, I WOULD EXPECT THAT A RESOLUTION WOULD HAVE OCCURRED AS IT'S NOW THE END OF 2016.

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TAKATA INFLATORS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT TOOK THE VEHICLE TO BE SERVICED FROM A COLLISION. UPON RETRIEVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE INDICATOR WAS NOT ILLUMINATED PRIOR TO BEING REPAIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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"TAKATA RECALL", WE ARE TRYING TO WORK WITH VW ON REPLACING THIS CAR. WE ARE TRYING TO WORK WITH VW ON A NEW VW MODEL CAR; HOWEVER, VW DEALERSHIPS WILL NOT TAKE THE CAR IN TRADE DUE TO THE RECALL AND DEALERS REPRESENTING OTHER MANUFACTURERS ARE RELUCTANT TO TAKE THE CAR IN TRADE OR IF SO AT GREATLY REDUCED TRADE-IN VALUE. WE HAVE TRIED CONTACTING VW DIRECTLY TO DISCUSS; HOWEVER, THE WAIT TIME ON THEIR CUSTOMER HOTLINE IS BETWEEN 1 AND 6 HOURS, THEY HAVE NO DIRECT EMAIL AVAILABLE AND THEIR CUSTOMER SERVICE CHAT LINE IS OFF THE AIR. SINCE THE "TAKATA RECALL" ADDRESSES THE POTENTIAL TO HARM OCCUPANTS OF THE VEHICLE AND THE VEHICLE IS MOST OFTEN USED BY MY WIFE AND WITH OUR GRANDCHILDREN, WE'D LIKE TO BE ABLE TO WORK WITH VW AND THEIR DEALERSHIPS. IS THERE ANYTHING WE CAN DO?

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL. IT HAS BEEN 8 MONTHS SINCE VW ANNOUNCED THE RECALL, BUT THEY HAVE YET TO PROVIDE A REMEDY TO SOLVE THE PROBLEM. ALL THE WHILE I REMAIN DRIVING A VEHICLE WITH A DEFECTIVE AIRBAG INFLATOR. NO TIMELY RESOLUTION TO THIS PROBLEM SO I AM NOT SURE IF THEY ARE UNABLE TO OR UNWILLING TO REPAIR THE ISSUE. 8 MONTHS SEEMS LIKE MORE THAN ENOUGH TIME TO AT LEAST DETERMINE THE REPAIR. *TR

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HAVE NOT RECEIVED APPT FOR RECALL OF MY TACIT AIR BAGS.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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IT'S BEEN MORE THEN 8 MONTHS SINCE THE FIRST RECALL WAS REPORTED ON MY 2013 VW CC AIRBAG. I'M DRIVING ABOUT 280 MILES PER WEEK WITH A VEHICLE THAT IS DEEMED UNSAFE TO DRIVE. I EVEN WENT TO MY LOCAL SUNSET VW DEALERSHIP TO TRADE IN MY VEHICLE FOR A USED LEXUS. I RECEIVED A VERY LOW OFFER FOR MY VEHICLE AND WAS TOLD THE DEALERSHIP WILL NOT SELL A VEHICLE WITH A RECALL ON IT WOULD GO DIRECTLY TO AUCTION. THAT'S THE REASON FOR THE LOW OFFER. THE VW MANUFACTURER SHOULD AT LEAST TAKE SOME OF THE BURDEN OF THE DECREASED VALUES OF THE VW VEHICLES.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL. VOLKSWAGEN HAS NO INFORMATION ON WHEN THIS RECALL WILL BE FIXED. I WAS NOTIFIED IN APRIL 2016 THAT THE AIRBAG IN MY CAR WAS ONE OF THE ONES THAT NEEDED TO BE REPLACED AND WAS POTENTIALLY A LIFE THREATENING SITUATION. I HAVE BEEN VERY PATIENT IN WAITING FOR THIS RECALL TO BE ADDRESSED AND IT HAS NOT. IN SPEAKING WITH A VOLKSWAGEN REPRESENTATIVE THIS MORNING AT THEIR HEADQUARTERS I WAS ADVISED THAT THEY HAVE NO IDEA WHEN THIS WILL BE DONE. I FIND THAT A LITTLE CONCERNING. I LEASED THIS VEHICLE IN GOOD FAITH AND HAVE NOT BEEN GIVEN ANY INFORMATION AS TO WHEN THIS WILL BE TAKEN CARE OF OR ANY ALTERNATIVES I HAVE SINCE THIS IS A LEASE AND IT IS NOT SOMETHING I CAN JUST GO TRADE-IN FOR ANOTHER VEHICLE. I WOULD REALLY LIKE TO KNOW THAT VOLKSWAGEN IS DOING EVERYTHING THEY CAN TO TAKE CARE OF THEIR CUSTOMERS. I AM GETTING THE IMPRESSION THAT THIS IS NOT THE CASE.

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"TAKATA INFLATORS" - I RECEIVED A LETTER IN APRIL OF 2016 STATING THAT MY CAR IS SUBJECT TO THE TAKATA AIRBAG RECALL. THE LETTER STATED THAT "A RECALL REPAIR IS NOT YET AVAILABLE." IT IS NOW SEPTEMBER AND I HAVE STILL RECEIVED NO INDICATION AS TO WHEN THE PARTS WILL BE AVAILABLE NOR WHEN THE REPAIR WILL BE MADE. I HAVE CALLED VW FINANCE AND THEY TOLD ME TO CALL VW CORPORATE. I CALLED VW CORPORATE AND THEY TOLD ME THAT THEY DO NOT HAVE A TIMELINE AS TO WHEN THE PARTS WILL BE IN. AS FAR AS I AM CONCERNED THIS IS UNACCEPTABLE. THE LETTER FROM VW STATES VERBATIM: "TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS." I AM CONCERNED FOR MY SAFETY DRIVING IN THIS VEHICLE!!! I HAVE CONTACTED THE DEALERSHIP AND THEIR RESPONSE IS: "REMEMBER, THERE ARE 60 MILLION CARS TO BE REPAIRED WORLDWIDE. TROPICAL CLIMATE AREAS WILL BE FIXED FIRST. REPAIRS WILL GO SOUTH TO NORTH FOR CUSTOMERS, THEN SOUTH TO NORTH FOR DEALERS. DUE TO THE CLIMATE IN THE NORTHEAST THE CONDITIONS DON'T MATCH THE WEATHER THAT IS THE PROBLEM. IT IS, APPARENTLY, A COMBINATION ON HEAT AND HUMIDITY. VW DID NOT MAKE THE AIRBAGS. THERE ARE (3) COMPANIES IN THE WORLD MAKING THE REPLACEMENTS.THAT IS ALL THE INFO I HAVE, FOR NOW." UNACCEPTABLE!!!!!!! VOLKSWAGEN WILL FIND THE PARTS WHEN SOMEONE GETS INJURED OR KILLED!! THIS IS A TRAVESTY!!

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AT ABOUT 43K MILES I WAS DRIVING ON A MULTI LANE HIGHWAY WHEN THE CAR STARTED VIOLENTLY TREMBLING/JERKING THEN SPUTTERED AND TURNED OFF. I WAS ABLE TO TURN IT BACK ON AND GET ONTO A SIDE MEDIAN. THE CAR CONTINUED TO JERK I DROVE TO DEALERSHIP IMMEDIATELY A FEW MILES AWAY. BY THE TIME I GOT THERE IT WAS NO LONGER JERKING AND ONLY RANDOM MISFIRES IN THE ENGINE WHERE FOUND ON DIAGNOSTIC TESTING. THE CAR SINCE BEFORE THAT TIME AND STILL HAS A LOW LEVEL BUT NOTICEABLE TREMBLE WHEN IT IS IDLE. I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES TO HAVE IT ADDRESSED BUT THEY CLAIM TO NOT BE ABLE TO REPRODUCE THE PROBLEM.

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DRIVING DOWN HIGHWAY AND STEERING WHEEL TOOK THE CAR LEFT, LOST CONTROL AND CRASHED. ENTIRE WHEEL AND AXLE WAS OFF VEHICLE. LUCKY THAT THE DRIVER AIRBAG OPENED AS THERE WAS AN OPEN RECALL ON IT FOR POSSIBLE DEFECT.

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I HAVE A 2013 VOLKSWAGEN CC, RIGHT NOW IT HAS ONLY 23,000 MILES AND THE TIRES ARE CRACKING SO BADLY, THE CAR WAS IN SERVICE ON 2014 WHICH PRETTY BRAND NEW, I WANT DOT TO RE CERTIFIED THIS TIRE MAKE SURE IT PASS DOT STANDARD I WILL SUBMIT IMAGES UPON REQUEST

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MY VEHICLE HAS A RECALL FOR THE AIRBAG WHICH IS VERY IMPORTANT IN CASE OF AN ACCIDENT I TOOK MY CAR TO VOLKSWAGON AND THEY SAID THEY PUT A COVER OVER THE CLOCK SPRING AND THE RECALL STATES THAT IF THE AIRBAG LIGHT IS NOT ON YET THEY ARE TO JUST PUT A COVER OVER IT TO REDUCE THE AMOUNT OF DIRT AND DUST THAT GETS IN THERE IF YOUR AIRBAG LIGHT IS NO WHICH MY IS CORRECT STILL THEY ARE TO REPLACE THE WHOLE CLOCKSPRING WHICH THEY DID NOT THAT IS WHY MY CAR IS STILL TELLING ME THEREGARDING IS A MALFUNCTION OBVIOUSLY SO I TOOK MY CAR BACK TO VOLKSWAGON THEY SAID THERE'S NOTHING THEY CAN DO I WOULD HAVE TO PAY FOR A DIAGNOSIS TEST FOR $100 WHICH MAKES NO SENSE BECAUSE IT'S THEIR RECALL NOT MINE WHY DO I HAVE TO PAY WHEN IT'S CLEARY A RECALL IN WHICH IF THEY JUST REPLACED IT IT WOULD MOST LIKELY FIX IT START DATE 02-09-2016 DESCRIPTION TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY REPLACE DRIVER AIRBAG INFLATOR.

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I OWN A 2013 VC CC WITH ABOUT 76,000 MILES ON IT. CAR IS AN EXCELLENT CONDITION AND IS STILL PRETTY NEW WHEN SUDDENLY MY CAR BEGAN TO SHUT OFF WHILE DRIVING. THERE WERE NO PROGRESSION OF PROBLEMS. THE ISSUE OCCURRED SUDDENLY. WHILE DRIVING ON THE ROAD OR WHILE STATIONARY AT A RED LIGHT, ALL THE SUDDEN WHILE ATTEMPTING TO ACCELERATE, THE CAR WOULD BEGIN JERKING AND THE ENGINE WOULD JUST REV UP AS IF THE CAR WAS IN NEUTRAL POSITION UNTIL EVENTUALLY SHUTTING OFF AND PARKING AND ENGINE INDICATOR LIGHTS WOULD TURN ON. IF I WAS STOPPED AT A LIGHT IN DRIVE POSITION, THE PARKING LIGHT WOULD SUDDENLY TURN ON AND I WOULD HAVE NO MOBILITY OF THE VEHICLE. THE CAR WOULD STILL BE ON, BUT WOULD NOT MOVE. I WOULD HAVE TO POSITION IT IN PARK, RESTART THE VEHICLE AND IT WOULD JUMP START BEFORE THE SAME PROBLEM OCCURRED AGAIN AND AGAIN AND AGAIN. AFTER TAKING IT TO THE DEALER, I WAS INFORMED THAT I WOULD HAVE TO REPLACE THE MECHATRONIC UNIT, WHICH IS BASICALLY THE COMPUTER THAT CONTROLS THE TRANSMISSION. REPLACEMENT COSTS WERE $1800. THEY WERE GENERALLY UNSURE OF WHY A NEW VEHICLE WOULD HAVE THESE ISSUES, MENTIONING IT MAY HAVE BEEN WATER DAMAGE FROM STREET FLOODING OR MOISTURE GETTING INTO THE UNIT. EITHER WAY I FEEL IN A BRAND NEW CAR, THESE ISSUES SHOULD NOT BE OCCURRING AND ARE EXTREMELY DANGEROUS IF I HAD BEEN DRIVING ON A HIGHWAY AND THEN THE VEHICLE SUDDENLY SHUTS OFF.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR AND THERE WAS NOT AN ALTERNATE TRANSPORTATION OPTION PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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