What 68 owners told NHTSA about the 2013 Mitsubishi Outlander Mhev

In 2020 I got a recall for engine support from Mitsubishi. We took it in and told me that the support was find that I didn’t need to be replace even tho the recall called for it. They ended up putting rust paint on the support. 4 weeks ago that part broke on my wife when she was driving down the road. The steering wheel was taken out of my wife’s hand while driving. She was able to get the off the road safely. But sprained her wrist. When I found the broken part on the car. I call Mitsubishi themself. When I reported these issue, I was told that someone would be coming to my house to look at the car. I signed a form for them to do that. And for the to read the computer on my car. That was 4 weeks ago. I have emailed them and called them. And no one knows what I’m talking about our replying to my email. And on top of it all we are missing work, at least one day a week because of this.

NHTSA ODI 11580181

I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.

NHTSA ODI 11395590