DRIVING APPROX 65 MPH ON HIGHWAY. RPM JUMPED THEN CAR LOST POWER. WOULD NOT SHIFT PAST NEUTRAL AND UNABLE TO REMOVE KEY. AUTO DOOR UNLOCK FAILED. VEHICLE WAS EVACUATED AND THEN STRUCK FROM BEHIND AT HIGH SPEED.
NHTSA ODI 11400281
Home · 2013 Jeep Wrangler 4-door 4xe · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
7 of 647 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters
DRIVING APPROX 65 MPH ON HIGHWAY. RPM JUMPED THEN CAR LOST POWER. WOULD NOT SHIFT PAST NEUTRAL AND UNABLE TO REMOVE KEY. AUTO DOOR UNLOCK FAILED. VEHICLE WAS EVACUATED AND THEN STRUCK FROM BEHIND AT HIGH SPEED.
NHTSA ODI 11400281
I PULLED INTO PARKING SPACE, FOOT ON BRAKE,( ZERO SPEED NATURALLY) AS I STARTED TO MOVE SHIFTER FROM DRIVE TO PARK, THE ENGINE ROARED AND JEEP ACCELERATED UP OVER CURB AND ~ 20FT TILL I HIT THE CORNER OF THE LA FITNESS BUILDING ( MY DESTINATION) ALL THE TIME WITH MY FOOT DEPRESSED VERY HARD ON THE BRAKE. DAMAGING FRONT BUMPER, GRILL , HEADLIGHT AND WINDSHIELD ON LEFT CORNER (DRIVER SIDE). I DEPLOYED ALL MY STRENGTH TO BRAKE DURING EVENT WITH NO EFFECT, TURNED OFF CAR, AND PUT IT IN PARK. AIR BAG DID NOT DEPLOY. 1-10-2019 AT ~ 8:45AM. CARROLTON TEXAS (75007 ) POLICE REPORT # 2019008855, OFFICER ELMORE # 680 FILED ON 1-10-2019. I CALLED HUFFINES JEEP DEALERSHIP TO INQUIRE IF ISSUES WITH SUDDEN ACCELERATION HAD BEEN REPORTED (OFFICER RECCOMEND I CHECK BEFORE I DRIVE TO THEIR REPAIR SHOP) BOB IN CUSTOMER SERVICE SAID HE DID NOT KNOW OF ANY ISSUES OR RECALLS. SO I SLOWLY DROVE WITH WARNING LIGHT ACTIVE AT ~ 20 MPH TO SHOP TO START REPAIRS (GEICO INS. CLAIM # 0529467460101044 )
NHTSA ODI 11166419
MY NEW TO ME, BUT STILL UNDER FACTORY WARRANTY, JEEP WRANGLER SAHARA 2DR, CAUGHT FIRE AND BURNED THE DAY I GOT IT. IT HAD BEEN DRIVEN 250KMS FROM THE JEEP DEALER TO ME, THEN PARKED UNTIL THE EVENING. I TOOK IT FOR A DRIVE FOR ABOUT 40KM WITHOUT INCIDENT, PARKED, AND HAD DINNER WITH A FRIEND. AFTER DINNER, I USED THE REMOTE START TO TEST IT, UNLOCKED IT, AND GOT IN AND DROVE OFF. I STOPPED AT A STORE A MINUTE UP THE ROAD, LEFT IT IDLING, AND CAME OUT TO FIND MY CHECK ENGINE LIGHT FLASHING. I CYCLED THE IGNITION, AND THE LIGHT WENT OUT. I PROCEEDED TOWARDS HOME, BUT TWO MINUTES LATER THE LIGHT CAME BACK ON, FOLLOWED BY A VERY LOUD BANG, THEN THEN THE SMOKE FROM THE HOOD. I WAS TRAVELLING AT ABOUT 10KM/HR IN A NEIGHBOUTHOOD HAVING JUST TURNED FROM A STOP. MY VEHICLE CAME TO A STOP, MY PASSENGER AND I JUMPED OUT, CALLED 911, AND WATCHED AS A FIRE COMING FROM WHAT APPEARED TO BE THE PASSENGER SIDE, WITH SOMETHING DRIPPING AND BURNING AS WELL, CONSUMED THE FRONT OF THE JEEP. I NOTIFIED THE DEALERSHIP AND JEEP CANADA BUT HAVE YET TO RECEIVE RESPONSES. INSURANCE DEEMED IT A TOTAL LOSS. I'D OWNED THE VEHICLE FOR 8 HOURS. IT HAD 50,000KMS ON THE ODOMETER, AND ONE OUTSTANDING RECALL (14V-631) THAT WASN'T DONE PRIOR TO DELIVERY TO ME.
NHTSA ODI 10924395
ON FRIDAY MARCH 14, 2014 I WAS DRIVING WITH MY 1 YEAR OLD DAUGHTER ON HARMONY CHURCH ROAD (ROUTE 704) ON MY WAY TO MY SON'S ELEMENTARY SCHOOL. MY DAUGHTER WAS IN A CAR SEAT IN THE BACK SEAT, DIRECTLY BEHIND THE PASSENGER SEAT. WHILE EN ROUTE, MY 2013 JEEP WRANGLER UNLIMITED HIT DRIFTED TO THE SHOULDER OF THE ROAD AND THE PASSENGER SIDE FRONT TIRE WAS PULLED INTO SOFT MUD. I LOST CONTROL OF THE VEHICLE. MY VEHICLE WAS PULLED TO THE RIGHT SHOULDER OF THE ROAD AND I WENT OFF THE ROAD. THE VEHICLE STRUCK A TREE AND VARIOUS BUSHES. THE LOUDOUN COUNTY SHERIFF?S DEPARTMENT AND LOUDOUN COUNTY FIRE AND RESCUE RESPONDED TO THE SCENE. MY HUSBAND AND I RECENTLY PUT LARGER TIRES AND RIMS ON THE JEEP AND A 3? LIFT KIT. MY HUSBAND COMMENTED THAT WITH THE LARGER TIRES AND THE RAISED HEIGHT, THE JEEP WAS MORE DIFFICULT TO CONTROL ON THE ROAD AND I HAD NOTICED THE VEHICLE VISIBLY ?WANDER? ON THE ROAD WHEN I HAD FOLLOWED MY HUSBAND WHILE HE WAS DRIVING THE JEEP. THE SHERIFF?S DEPARTMENT CALLED MY HUSBAND AT HOME AND HE RESPONDED TO THE ACCIDENT SCENE AND TOOK OUR DAUGHTER. I SUSTAINED INJURES IN THE COLLISION, BUT MY DAUGHTER WAS UNHARMED. THE JEEP?S AIRBAGS FAILED TO DEPLOY AND I SUSTAINED A FRACTURED NOSE, FACIAL LACERATIONS, FACIAL CONTUSIONS AND A CONTUSION TO MY STERNUM. I WAS TAKEN BY AMBULANCE TO LEESBURG HOSPITAL AT 224 CORNWALL STREET. *TR
NHTSA ODI 10575416
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT HE NOTICED A SMELL OF BURNING OIL WHILE DRIVING FOR EXTENDED PERIODS OF TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
NHTSA ODI 10553859
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE DRIVER'S SEAT BECAME HOT AND THE DRIVER SAFELY MERGED OFF ROAD. HE THEN NOTICED SMOKE COMING FROM UNDER THE SEAT AND HE EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND WAS DEEMED AS BEING DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.
NHTSA ODI 10538053
2013 JEEP WRANGLER RUBICON, CAUGHT FIRE AFTER COMING OFF OF A HIGHWAY. TRAVELING UNDER 30 MPH, I SAW FLAMES UNDERNEATH THE JEEP BEHIND ME ( MY FRIENDS JEEP ). BY THE TIME I NOTICED IT WAS A BALL OF FLAME. I IMMIDIATELY SLAMED ON THE BRAKES AND WAVED HIM DOWN. HE COULD BARELY STOP BECAUSE HIS BRAKES ALSO WENT OUT( HE SAID THE ABS LIGHT FLIPPED ON) MY OTHER FRIEND JUMPED OUT OF THE VEHICLE I WAS TRAVELING IN AND ATTEMPTED HELP SAID FRIEND IN THE WRANGLER. SAME FRIEND HAD A GIANT BUCKET OF WATER IN HIS BED OF THE TRUCK I WAS DRIVING. I GRABBED IT AND RAN TO THE WRANGLER. I LOOKED UNDERNEATH THE JEEP, THE FLAMES WERE SMALLER AND I COULD SEE THAT THE ORIGIN WAS ON TOP OF THE TRANSMISSION. THERE WAS NOTHING I COULD DO, I DIDN'T HAVE A CUP OR A DEVICE TO SCOOP WATER TO PUT THE FIRE OUT. AT THIS TIME I REALIZED THAT THIS WAS A FORM OF CHEMICAL FIRE. SO WATER WOULD HAVE MADE IT WORSE. WE EVACUATED THE AREA SINCE IT WAS SO CLOSE TO THE GAS TANK. I CALLED THE ON BASE COPS AND THE FIRE TRUCKS WERE THERE WITHIN 10. AT THIS TIME THE INTERRIOR WAS ON FIRE, THEY ATTEMPED TO PUT THE FIRE OUT BUT THE GAS TANK HAD RUPTURED. ABOUT 8 GALLONS OF GAS WAS ON ITS WAY OUT OF THE TANK. IT TOOK 2, 000 GALLONS, 2 TRUCKS, 6 FIRE EXTUINGUISHERS, AND AN UNKNOWN REFILL OF WATER FROM ANOTHER WATER TRUCK TO BOTH FIRE TRUCKS TO PUT THE FIRE OUT! I HAVE 90% OF EVERYTHING ON VIDEO. INCLUDING THE AFTER AFFECTS! *TR
NHTSA ODI 10520584
Working with the data? Download all 647 complaints as CSV · fetched from NHTSA July 18, 2026