Home · 2013 Hyundai Genesis · Complaints

What 195 owners told NHTSA about the 2013 Hyundai Genesis

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (195)Crash / fire / injury (22)Engine (66)Brakes (57)Electrical system (29)Transmission & drivetrain (28)Airbags (15)Steering (12)Speed control (10)Fuel system (8)Suspension (8)Body & structure (4)

Newest first · 195 complaints · page 4 of 8

Nov 6, 2020Engine

TRANSMISSION FAILED AFTER PUTTING IN GEAR IT MAKES A THUMP EVERY TIME I PUT INTO REVERSE AND DRIVE THIS IS MY SECOND TRANSMISSION FROM HYUNDAI

NHTSA ODI 11373413

Sep 28, 2020Electrical systemLightsVisibility & wipersCrash1 injury

I WAS DRIVING AND MY HEADLIGHTS STOPPED WORKING, SOONER I CAME TO REALIZE THE HORN DOESN'T EITHER. I DIAGNOSED THE RELAY TO BE OKAY.

NHTSA ODI 11361615

Sep 22, 2020Brakes

BRAKES FAILED, BRAKE PEDAL GOES TO THE FLOOR. ITS VERY DIFFICULT TO STOP THE VEHICLE AND SOMETIMES I END UP NOT BEING ABLE TO STOP AND HAVE TO GO THROUGH THE RED LIGHT OR INTO THE DITCH. THE DEALERSHIP LOOKED AT THE CAR AND SAID THAT IT IS THE HECU. I HAVE SEEN NUMEROUS REALLS FOR HYUNDAI VEHICLES FOR THE HECU INCLUDING THE 2011 , 2012 GENESIS. AND NOW MORE HYUNDAIS ARE BEING RECALLED THIS CAR NEEDS TO BE RECALLED !

NHTSA ODI 11360444

Aug 11, 2020SteeringEngine

I WAS DRIVING AND EVERY LIGHT IN THE DASH CAME ON AND THE CAR SHUT COMPLETELY DOWN I WAS ABLE TO COAST INTO KFC PARKING LOT TO STOP AND RESTART.

NHTSA ODI 11348734

Aug 3, 2020

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT THE BRAKES FAILED TO OPERATE EFFECTIVELY WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HONDA MORRISTOWN (4190 W ANDREW JOHNSON HWY, MORRISTOWN, TN 37814) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE DEALER COMPLETED A SAFETY INSPECTION ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE PERSISTED ON A DAILY BASIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

NHTSA ODI 11342932

Aug 3, 2020SuspensionTransmission & drivetrainEngineFire

WHILE DRIVING ON THE STREETS MY CAR STARTED FEELING DIFFERENT IT WOULD JUMP GEARS AND GET STUCK.I WILL COME TO STOP OR SIGNAL LIGHTS OR PULL OVER TO THE SIDE ON BUSY STREETS AND FREEWAYS.SHUT OFF MY VEHICLE THAN RESTART IT AGAIN.SOMETIMES IT WOULD HELP AND MOST OF THE TIME IT WOULDN'T.I HAD A FIRE LAST YEAR A SMALL BOX UNDER MY HOOD HAD CAUGHT ON FIRE I REPORTED IT TO MY INSURANCE. ELECTRIC BOX THAT GOT ON FIRE. WHILE I WAS DRIVING MY PASSENGER TIRE CAME OFF I HAD WENT THROUGH 3 TIRES IN ONE DAY THE BOLTS KEEP GETTING LOSE.I JUST RECENTLY PURCHASED A NEW TRANSMISSION AND NOW MY MECHANIC TOLD ME MY ENGINE IS NO GOOD .WHAT DO I DO I PURCHASE THIS USED VEHICLE MARCH 23 2019. AND JUST STARTED HAVING PROBLEMS ALL SINCE APRIL 2020

NHTSA ODI 11342973

Jul 17, 2020SuspensionTransmission & drivetrainFire

THERE ARE 3 RECALLS THAT ARE FOUND ON MY VEHICLE,2013 HYUNDAI GENESIS COUPE 2.0T 15V756000, RECALL # 135,151,135 POWER TRAIN; DRIVELINE. DIFFERENTIAL UNIT SUSPENSION REAR

NHTSA ODI 11339982

Jul 7, 2020Fuel system

PURGE VALUE FAILURE

NHTSA ODI 11337996

Jun 24, 2020Brakes

WHILE VEHICLE IS IN MOTION AND COMING TO A STOP, THE BRAKES GOES DOWN TO THE FLOOR AS IF IT'S GIVING OUT. I'VE READ A LOT OF COMPLAINTS ABOUT PEOPLE HAVING THE SAME ISSUE AND THEIR BRAKES WENT COMPLETELY OUT. THE REPAIR NEEDED WAS THE HYDRAULIC MODULE. BY READING THEIR COMPLAINTS, I'M HAVING THE SAME SYMPTOMS AND THE DEALERSHIP TOLD ME IT WAS MY BRAKE HYDRAULIC MODULE THAT'S ABOUT TO GO OUT, CALL HYUNDAI TO REPORT IT BECAUSE THEY HAD A FEW CUSTOMERS IT HAPPENED TO AND THE REPAIR IS $3000. I'M AFRAID TO DRIVE MY CAR BUT I HAVE TO GO TO WORK AND I CAN'T AFFORD TO BUY ANOTHER ONE. I REPORTED IT LAST YEAR TO HYUNDAI AND THERE WAS NO ACTION OR FOLLOW UP AS IF THEY DON'T CARE. *TR

NHTSA ODI 11330469

Jun 6, 2020Transmission & drivetrain

TRANSMISSION ISN'T SHIFTING . SOMETIMES STALLS BEFORE CHANG INTO GEARS. *TR

NHTSA ODI 11327517

May 14, 2020Engine

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO COURTESY HYUNDAI TAMPA (3810 W HILLSBOROUGH AVE, TAMPA, FL 33614) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.*DT CONSUMER STATED INCIDENT HAVE 3 TIMES AND POWER STEERING FAILURE HAPPENS WHEN MAKING A TURN. VEHICLE MUST COME TO A STOP TO RESTART.*JB

NHTSA ODI 11324517

May 13, 2020SteeringEngine

WHILE TURNING RIGHT OR LEFT AT SLOW RATE THE VEHICLE STALLS, POWER STEERING SHUTS DOWN. I HAVE REPORTED TO HYUNDAI ON 2 OCCASIONS. DEALER SAYS ISSUE CAN'T BE REPLICATED. MAJOR SAFETY CONCERN AND THERE ARE NUMEROUS REPORTS ONLINE OF THE EXACT SAME ISSUE AS MINE. IN MOTION, CITY STREET, TURNING. *TR

NHTSA ODI 11324445

Mar 14, 2020Engine

CAR STALLED IMMEDIATELY AFTER STARTING SEVERAL TIMES IN MY GARAGE. LET IT OVERNIGHT, AND STARTED IT AND PULL OUT IN THE DRIVEWAY WHERE LET THE ENGINE RUNNING WHILE IN PARK. WITHOUT WARNING LIGHTS THE ENGINE STALLED AFTER ABOUT 5 MINUTES. RE-STARTED THE CAR AND THE ENGINE STALLED AGAIN AFTER ABOUT 2 MIN WITHOUT ANY WARNING LIGHTS WHILE IN PARK..

NHTSA ODI 11318050

Feb 28, 2020Electrical systemElectronic Stability Control (esc)Brakes

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT FAILURES OF THE BACKUP CAMERA, THE CRUISE CONTROL, AND THE DRIVER'S AND PASSENGER'S SIDE REAR WINDOWS. ADDITIONALLY, WHILE THE BRAKE PEDAL WAS DEPRESSED, BRAKE FLUID LEAKED FROM THE BRAKE LINES. THE CONTACT STATED THAT THE FAILURE CAUSED THE BRAKE PEDAL TO GO TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO HYUNDAI OF LA QUINTA LOCATED AT (79025 CA-111, LA QUINTA, CA 92253) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED ON THE BRAKE LINES HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

NHTSA ODI 11312138

Feb 27, 2020Visibility & wipers

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, WITHOUT IMPACT THE SUNROOF EXPLODED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS OFFERED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INVESTIGATOR WOULD BE SENT OUT TO INSPECT THE VEHICLE WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS 42,525.

NHTSA ODI 11311956

Jan 22, 2020Engine

I RECENTLY HAD TAKEN MY VEHICLE TO GET SERVICED FOR AN OIL CHANGE. 2 WEEKS LATER I'M DRIVING AND MY OIL WARNING LIGHT COMES ON AND THEN MY STEERING WHEEL LOCKS UP AND THE ENGINE JUST GOES OUT. I HAVE NEVER HAD ANY MECHANICAL PROBLEMS WITH THIS VEHICLE.

NHTSA ODI 11301200

Jan 7, 2020Transmission & drivetrain

I'VE SEEN A LOT OF THESE CARS AND READ ABOUT A LOT OF THESE CARS WITH TRANSMISSION PROBLEMS I WAS SITTING ON A REGULAR ROAD IN PARK MY CAR SLIPPED INTO REVERSE WITH NO WARNING WHAT SO EVER WHILE THE GEAR STICK WAS STILL IN DRIVE I THINK THESE COULD HAVE BEEN BUILT STRONGER OR SAFER TO AVOID THIS AND THAT WAS JUST ONE INCIDENT OUT OF ABOUT 20 BUT THAT WAS BY FAR THE WORST

NHTSA ODI 11297541

Dec 1, 2019Brakes

ON MULTIPLE OCCASIONS THE BRAKE PEDAL WILL GO NEARLY TO THE FLOOR WITHOUT STOPPING THE CAR CAUSING A PANIC AND AGGRESSIVE BRAKING BEFORE NEARLY GETTING INTO AN ACCIDENT. WE HAVE TO PUMP THE PEDAL TO MAKE THEM WORK. THIS HAPPENED AT ANY SPEED AT RANDOM TIMES. THE BRAKE PADS HAVE BEEN INSPECTED AND STILL HAVE PLENTY OF PAD LEFT. CAR HAS 125K MOSTLY HIGHWAY MILES. MULTIPLE MECHANIC ADVICE AND ON LINE ISSUES POINTS TO A FAULTY $1600 ABS MODULE. I HAVE TWO OTHER MUCH OLDER VEHICLES WITH WAY MORE MILES WITH NO SUCH ISSUE

NHTSA ODI 11283072

Nov 12, 2019Brakes

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS COUPE. WHILE DRIVING, THE BRAKES MALFUNCTIONED AT RANDOM. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE MECHANIC CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS A SHORTAGE OF PARTS, WHICH WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2020. FUTURE HYUNDAI OF CONCORD (1051 BURNETT AVE, CONCORD, CA 94520, (866) 979-7218) STATED THAT DIAGNOSTIC TESTING WAS NEEDED AT THE CONTACT'S EXPENSE. THROUGH ONLINE RESEARCH, THE CONTACT BELIEVED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,008. *LN*JB*DT*JB

NHTSA ODI 11279606

Oct 29, 2019Brakes

GENESIS COUPE HAS BEEN TO THE MECHANIC THREE TIMES FOR BRAKE FAILURE. THE ROTORS, PADS, AND CALIPERS WERE REPLACED THE FIRST TIME AND THE BRAKES STILL DIDNT WORK. THE SECOND AND THIRD TIME THE BRAKE LINES WERE BLED, AND THE BRAKES STILL FAILED. THE BRAKE PEDAL LOSES PRESSURE AND PUSHES ALL THE WAY DOWN TO THE GROUND WHILE DRIVING CAUSING INABILITY TO BRAKE THE CAR. MECHANIC SAYS THE PROBLEM MAY BE HECU AS WITH THE PRIOR RECALL FOR GENESIS SEDANS. THERE ARE NO OTHER BASES FOR THE FAILURE THAT HE CAN FIND.

NHTSA ODI 11276997

Oct 20, 2019Brakes

THE VEHICLE HAS AN ISSUE WITH AN INCONSISTENT BRAKE PATTERN. WHEN THE BRAKE PEDDLE IS DEPRESSED IT SOMETIMES WILL GO ALL THE WAY TO THE FLOOR AND REQUIRE THE OPERATOR TO "PUMP THE BRAKES" IN ORDER TO REGAIN THE BRAKING ABILITY. THE BRAKE PEDDLE DOES NOT REQUIRE THIS ALL THE TIME. I WILL BE HAVING THE VEHICLE LOOKED AT BY A TECHNICIAN TO VERIFY THAT THERE IS CORROSION IN THE BRAKE FLUID RESERVOIR AS IT APPEARS TO MYSELF TO BE CONTAMINATED. THE VEHICLE SPEED HAD NO CORRELATION TO WHEN BRAKES BEGAN TO FAIL AND REQUIRED PUMPING THE PEDDLE IN ORDER TO REGAIN BRAKING POWER.

NHTSA ODI 11269760

Oct 8, 2019Engine

MY ENGINE SHUT OFF TWICE IN THE LAST YEAR. BOTH SEEM TO HAPPEN IN TRAFFIC JAMS WHEN CAR IS IN LOWER GEAR. HAD TO PARK AND RESTART CAR.

NHTSA ODI 11267100

Aug 6, 2019Electrical system

2013 GENESIS HAS NEEDED THE CLOCK SPRING REPLACED FOUR TIMES IN TWO YEARS AND EACH TIME IT ONLY LASTS ABOUT A WEEK BEFORE THE AIRBAG LIGHT COMES ON INDICATING THE CLOCK SPRING HAS FAILED AGAIN. HYUNDAI DEALERSHIP HAS DONE REPLACEMENT WORK IN EACH CASE. MOST RECENT OCCURRENCE WAS 07.30.19

NHTSA ODI 11241959

Aug 5, 2019Fuel system

WELL IT ONLY HAPPENS ON HOT DAY OR IN SUMMER. IN STOP AND GO TRAFFIC. WHILE I'M DRIVING THE CAR ALL OF A SUDDEN GAS FUMES FILL UP THE INSIDE OF MY CAR SO BAD THAT I GOTTTA PULL OVER FOR A WHILE. THE OTHER DAY IT HAPPEN TO ME AGAIN AND I ALMOST PASSED OUT WHILE DRIVING. I'VE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES BEFORE AND THEY TELL ME THAT THEIRS NOTHING WRONG WITH IT OR THEY DON'T KNOW WHAT IT IS. I'VE OWND THE CAR SINCE IT WAS NEW AND IT'S BEEN DOING THIS SINCE THEN. NOW THAT IT ALMOST MADE ME BLACK OUT WHILE DRIVING WAS THE LAST SRRAW FOR ME. IT'S MADE ME HAVE HEADACHES BEFORE BUT NOT PASS OUT LIKE THE OTHER DAY. THIS IS WHY I'M REPORTING THIS TO YOU GUYS HOPING YOU COULD HELP ME. THIS ONLY HAPPENS WHEN I'M I. STOP AND GO TRAFFIC IN THE CITY WHEN IT'S REALLY HOT OUT.

NHTSA ODI 11241660

Jul 7, 2019Electrical systemElectronic Stability Control (esc)Engine

DRIVING LESS THAN 3000 MILES SINCE PURCHASED (74,000) - THE VEHICLE HAS POWERED DOWN/ENGINE SHUT 4 TIMES WHILE STOPPED AT A LIGHT ATTEMPTING TO TURN LEFT AND 1 TIME WHILE ACCELERATING UP A HILL. ALL 5 TIMES HAVE BEEN IN TOWN ROADS GOING UNDER 40 MILES PER HOUR OR AT A STOP. THE KEY HAS BEEN PLACED IN THE KEY INSERT EVERY TIME SO THERE WAS NO WAY FOR US TO BUMP IT WHILE DRIVING. IN ORDER TO GET IT STARTED AGAIN, YOU HAVE TO PLACE IT IN PARK AND POWER IT UP AGAIN. MOST RECENT HAPPENED TODAY SO WE ARE NOW FILING A COMPLAINT.

NHTSA ODI 11229908

← NewerOlder →

Working with the data? Download all 195 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Hyundai Genesis verdict →