What 195 owners told NHTSA about the 2013 Hyundai Genesis

The contact owns a 2013 Hyundai Genesis. The contact stated that after engaging the parking brake, the wheels would intermittently lock-up while driving at various speeds, without warning. The contact had taken the vehicle to a dealer where he was informed that the entire electrical parking brake system needed to be replaced. The manufacturer was also notified of the failure and offered to partially pay for a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 70,000.

NHTSA ODI 11508706

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while the vehicle was parked in the driveway and turned off, her daughter noticed big flames of fire coming from underneath the front driver's side of the vehicle at approximately 4:00 AM. The contact stated that the fire then extended to the middle of the front end of the vehicle. Additionally, the contact stated that the fire had damaged her daughter's vehicle as it was parked next to hers. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained. The vehicle remained in the contact's driveway. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

NHTSA ODI 11500813

The problem is with the car's braking. Sometimes, the brake pedal will exhibit a "Low Brake Pedal" problem, where the point where the brake pedal starts to stop the car is lower than normal. If I use the brakes and then use them again right away, the brakes always stop the car as they should. But sometimes, you have to press the brake pedal further to the floor to get the car to stop. I've had the brake fluid replaced and this didn't change the behavior. The Hyundai dealership said the problem is either a faulty automatic brake system (ABS) component or a faulty master cylinder. At this point, the car still stops, however, it's odd to have to press the brake pedal further to have to get the car to stop. As this gets worse, the pedal may have to be pressed to the floor to get the car to stop. And eventually, the car might not stop even if the brake pedal is pressed to the floor. This problem is just like NHTSA recall campaign #13V489000, which affects Hyundai year models 2009-2012. But my car is a 2013, just one year after that recall's model year window.

NHTSA ODI 11500660

Last December, 12/11/2021, my son and I traveled from Pittsburgh PA to Columbus Ohio so he could buy a used car from a dealer. It was a 2013 Hyundai Genesis Coupe. We spent a few hours at the dealership, I co-signed for him, and he drove back the Hyundai while I drove my own car. Nothing was disclosed to us that we would have questioned. After a few weeks or so of driving the car, a mechanic looked at his car and told us it had been modified. I asked someone who had the same car/year/model and he confirmed this. This modification is significant, in the drive train/engine/under the hood/exhaust rather than something visual, on the outside of the car. It not only sounds far too loud as compared to the exact same year/model but drives differently. The mechanic pointed out the modifications under the hood and told us it should have been obvious to the dealer. I even googled photos of what stock engines look like and mine is definitely different. So, my son never registered the car in PA, as he wasn't sure what to do with it. He drove it for a few months for roughly 5000 miles as he had no other forms of transportation. He's been using my car instead. We can't pay for a car that just sits. It’s still registered with the dealer. The car has just been sitting because we're not sure how safe it is. One of the modifications that wasn't disclosed was a performance kind of muffler/exhaust. It is so loud that the driver can't hear sirens and horns. Also, we didn't know who installed these items. The driver could be exposed to dangerous fumes. We tried working with the dealer to no avail. At this point, we'd just like to return the car and get our money back that we paid the bank.

NHTSA ODI 11499788

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while driving at various speeds, a whining noise was heard while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was then taken to a local dealer, where it was repaired under Technical Service Bulletin #15-01-054 for Rear Differential Inspection; however, the contact stated that the failure recurred and that while he was stopped at a stop signal, the vehicle lost motive power, and he noticed that the driveshaft had become detached. The vehicle was inoperable and was first towed to the residence and then back to the local dealer. The vehicle remained at the dealer awaiting further diagnostic and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.

NHTSA ODI 11497407

My engine failed as I was coming off a highway off ramp. When it failed I briefly lost all control because the belt stopped and I had no power to steer nor. Able to shift from 5th to 6th gear. Since I was just coming off the ramp I was able to pull over safely since there was light traffic at the time. If there was any more traffic when this happened it would have caused me to not be able to control my vehicle and possibly cause a extreme accident. Once pulled over I was barely able to drive up to the exit to fully get off the highway to avoid getting hit. Once parked out of traffic, I called my insurance company to get my car towed. The engine had a extremely loud knock on the bottom half of the engine as well as noise from the top end. The issue that caused this was confirmed by an Independent service center was caused related to the TSB's Hyundai put out themselves. This exact engine has been recalled for many other model vehicles, but the Genesis Coupe was never included. When talking to Hyundai service centers they want me to pay to tow my car in, pay to have it inspected all for them to diagnose the issue & cause. Then to tell me once done this engine still is not covered in any recall. My insurance is still processing my claim for my roadside service at this time. There was absolutely no warning at all, nor any symptom of any kind. Vehicle had been serviced by Hyundai and the one time at an Independent service center, while new tires was being put on, had an oil change with using Hyundai recommended oil & Hyundai filter. The only warning was at that time it failed the lights came on my dash. The cause for this simplified to lower engine failure.

NHTSA ODI 11482793

The engine consumed oil and prematurely wore out the rod bearings. This is an issue that has already been settled in a class action lawsuit. The only issue is my car isn’t included in the lawsuit even though it is classified as the same motor that prematurely fails.

NHTSA ODI 11477390

Car overheated and engine now needs replacement

NHTSA ODI 11475815

I was driving to work on 07/14/2022 and my brake pedal was going soft. I than got an abs light and a traction control light. I was concerned and took it in to get a health report on it and to see if there were any codes. The service center than pulled a c2380 code for a Faulty HECU. I started researching this code for myself and seen that there have been recalls for this exact thing for the Hyundai genesis sedans but not the coupes. Please Hyundai revise your list and add the Hyundai Genesis Coupes on to it and make this right.

NHTSA ODI 11474380

2013 HYUNDAI GENESIS 2DR 3.8 CONNECTING ROD BEARING FAILURE ON LIVE TRAFFIC WITH NO LIGHTS OR WARNINGS STILL, CAR AT DEALER. REVIEWED PREVIOUS HYUNDAI RECALLS FOR THIS ENGINE COMPONENT THAT CAUSED FIRES AND HYUNDAI DENIED WARRANTY CLAIM.

NHTSA ODI 11474161

The contact's son owns a 2013 Hyundai Genesis Coupe. The contact stated that while his son was driving at low speeds, the vehicle made abnormally loud noises. The vehicle was taken to an independent mechanic who diagnosed that the rear axle mounting bolt was fractured. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11472889

What component or system failed or malfunctioned, and is it available for inspection upon request? <-- ABS Hydraulic Module Control Unit How was your safety or the safety of others put at risk? <--I barely had brakes, the dealer was shocked I even made it to the dealership. I was on the road and I could have died b/c the ABS system went bad. Has the problem been reproduced or confirmed by a dealer or independent service center? <--Yes it has been confirmed by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? <--It has been inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? <--No! there were no warning lights or indication that the system was in line for failure. I noticed an issue when I had to floor the brakes in order for the car to stop. It first appeared in Oct 2021.

NHTSA ODI 11451991

The contact owns a 2013 Hyundai Genesis. The contact stated while approaching a traffic light at 35 MPH and depressing on the brake pedal, the vehicle began to pull to the left. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake hydraulic system unit to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 89,000.

NHTSA ODI 11451559

Vehicle braking fades in a random manner. An independent service center technician experienced the problem during one test drive. The technician assessed the braking system and stated that the master cylinder is operating correctly and there is no air in hydraulic lines. The tech suggested that it could be an issue with the hydraulic ECU which was part of a recall campaign for prior year models. This condition puts the safety of driver, passengers, and other vehicles on the road at risk. No alerts, warnings, or indicators have been triggered on the dash.

NHTSA ODI 11451052

The contact's daughter owned a 2013 Hyundai Genesis. The contact stated that while his daughter was driving at approximately 35 - 40 MPH, another vehicle ran a red light and crashed into the contact's daughter's rear driver's side door and tire, which caused her vehicle to spin into a 90-degree angle. None of the air bags deployed upon impact. The contact's daughter, her husband, and their thirteen-year-old daughter, who were passengers in the vehicle, later received medical treatment but did not sustain any injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

NHTSA ODI 11449550

The contact owns a 2013 Hyundai Genesis. The contact stated while driving 50-60 MPH, the brake pedal was depressed but failed to respond and remained on the floorboard. The contact also stated that the vehicle was making abnormal sounds. The contact continued to depress the brake pedal for 30 seconds until the vehicle stopped. There were no warning lights illuminated. The contact veered to the side of the road and parked the vehicle. The contact was able to drive the vehicle to her residence with assistance. The contact referenced NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 146,000.

NHTSA ODI 11443865

The car was rear-ended while in a stop and go traffic on a highway. The headrest on the driver side disintegrated exposing some hard internal parts that caused extensive head skin lacerations. The accident resulted also in and facial bruises and nose injuries. The driver and passenger were taken to Emergency Room. The car was towed away and subsequently declared a total loss.

NHTSA ODI 11440632

Happend on 11/13/2021 morning around 10.30 AM. I lost complete control on my Hyundai GENESIS 2013 (v8, Race Specification 5.0) on brakes. I was gonig downhill and wanted to control the car but car was not responsive at all after applying breaks. This happened only for a few seconds, the engigne light came up on dashboard, a couple of other lights on dashboard also may have lighted, but I did not remember which one. I was very scared for a few moments. The engine light and other alram ligts went down and I got control. I want to take this car to nearby Hyundai dealer but I wanted to record this incident, so that if it happens while I drive, I should not be blamed for reckless driving. I am driving this car for many years (since 2013) and this has never happened before.

NHTSA ODI 11440547

On Wednesday, September 29, 2021 at approximately 2:30pm, the engine failed suddenly while driving on the freeway in the left-hand lane at approx. 65 mph. Vehicle vibrated and gave off loud knocking sound and engine power was lost. Electrical power was maintained. No emergency lane was available on the left, so I had to coast to the right-hand emergency lane. Vehicles from behind came extremely close to striking my vehicle. The vehicle is currently in the possession of Hyundai; and appears to indicate connecting rod bearing failure.

NHTSA ODI 11435981

The contact owns a 2013 Hyundai Genesis. The contact stated while driving approximately 60 MPH, the vehicle stalled. After restarting the vehicle, the vehicle failed to accelerate above 25 MPH. There were several unknown warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 162,000.

NHTSA ODI 11431976

While I am driving at around 20 mph, all of sudden engine shuts off, steering wheel is frozen, brake doesn't work, all light remained on dash board. I put it in park and start it. It comes back without any issues. No code are registered so dealer can not see the problem. Also happened in parking a lot about 5 weeks back. This is big safety issue where I might run into somebody without steering wheel and brake control.

NHTSA ODI 11426178

The multi function switch on the steering column has a short within its components. When driving at night with the headlights on and I activate the multi function switch to change lanes, the headlights flicker. This is the second multi function switch that is having the same symptoms, because I had the same problem years ago and the multi function switch was replaced under warranty. It is now exhibiting the same symptoms as before but is no longer under warranty.

NHTSA ODI 11421460

VEHICLE NOT STARTING PROPERLY AND THE HYUNDAI DEALERSHIP NOR OTHER CERTIFIED SHOPS CAN FIGURE OUT WHAT'S CAUSING THIS PROBLEM. I'VE SPENT OVER $1000 AND STILL NO PROGRESS. DEALERSHIP EVEN REACHED OUT TO HYUNDAI TECH FOR ADVICE .STILL NO ANSWER. IT'S BEEN TIMES I'VE BEEN SITTING 15 MIN TRYING TO GET THE CAR TO START. I'M READING BLOGS AND I SEE MANY OTHER PEOPLE ARE EXPERIENCING THIS ISSUE..PLEASE HELP

NHTSA ODI 11408606

VEHICLE WAS IN MOTION AS I WAS TRAVELING ON A HIGHWAY VEHICLE IMMEDIATE POWERED DOWN, SHUT OFF AND STARTED TO SMOKE AND WHEN I ATTEMPTED TO START VEHICLE UP IT STARTED TO SPARK.. I HAVE NOTICED HYUNDAI HAS HAD MANY RECALLS ON THEIR ENGINES AND THEY ARE AWARE

NHTSA ODI 11397605

AFTER THE TRACTION CONTROL LIGHT COMES ON WHEN USING THE VEHICLE. THE BRAKE PEDAL IS HARD TO PUSH AND CAUSES THE CAR TO PULL AND FAILS TO SLOW DOWN AS NORMAL. YOU THEN HAVE TO COME TO A COMPLETE STOP AND PUMP THE BRAKE PEDAL DOWN TO THE FLOOR TWO OR THREE TIMES AND THE BRAKES FUNCTION AS NORMAL AGAIN UNTIL THE TRACTION CONTROL LIGHT COMES ON AGAIN. SEEMS TO BE A COMMON ISSUE BASED ON SEVERAL FORUMS THAT I READ. IT IS A SAFETY CONCERN, BECAUSE YOU DON'T KNOW WHEN IT WILL HAPPEN TO YOUR CAR'S BRAKES UNLESS YOU SEE THE TRACTION CONTROLL LIGHT COME ON AND IF YOU DON'T KNOW THE ABS LIGHT WENT ON IT SURPRISES YOU AND YOU CAN EASILY NOT BE ABLE TO STOP IN THE NORMAL DISTANCE OR THE PULLING TO ONE SIDE ALMOST CAUSES THE CAR TO VEER INTO ON COMING TRAFFIC.

NHTSA ODI 11394937