What 195 owners told NHTSA about the 2013 Hyundai Genesis

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11586028

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11580943

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11580715

Brake pedal has to be pushed harder than normal to get brakes to engage. Dealer has diagnosed problem as faulty ABS module which is not considered as part of recall for CCU unit on other hyundai models

NHTSA ODI 11580778

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated while driving on the interstate at approximately 40 MPH, several unknown warning lights illuminated, and the vehicle shut off. The contact stated that the parking brake was activated to stop the vehicle on the shoulder of the interstate. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had failed. The contact stated that the dealer was contacted; however, the vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 117,928.

NHTSA ODI 11578873

SOFT BRAKE PEDAL ON APPLICATION...AND CONTINUES TO FLOOR BEFORE ANY ACTIVE BRAKING. NO WARNING OR LIGHTS ACTIVE ON DASH. THIS RESULTS IN EXTENDED BRAKING DISTANCE AND POSSIBLE COLLISION WITH VEHICLES AHEAD. ISSUE IS KNOWN TO MANUFACTURER AND DEALERS. DEALERS DELAY AVOID REPAIRS STATING NO PARTS (58920-3M3A6) AVAILABLE. HYUNDAI TSB 21-BR-001H-1 ISSUED FOR HYUNDAI GENESIS 2009THRU 2012 MANUFACTURE DATE, HOWEVER BRAKING FAILURES CONTINUE FOR LATER MODEL YEARS DUE SAME PART #. DEALER DIAGNOSED ISSUE.

NHTSA ODI 11577690

Intermittent softening of brake pedal when applying pressure to brake while driving and when parked. The brake pedal becomes soft where the vehicle does not slow down because the brake is not applied until you push further. Applying full pressure on the brakes sometimes does not bring the vehicle to a complete stop. This is unsafe because when driving on the highway and traffic comes to a sudden stop, the time for my car to come to a complete stop is significantly and dangerously delayed. If driver does not keep a distance that is more than normal, vehicle has the possibility of crashing and putting the driver and other vehicles near in danger. When taken to Clay Clooney Hyundai of Mesquite, they did not acknowledge recall because there is no remedy for it. The failure of the brake pressurization began early summer of 2023. The vehicle is ready for an inspection to resolve the recall upon request.

NHTSA ODI 11576480

The rear passenger window will no longer rise. This leaves my car an easy target for theft and water damage.

NHTSA ODI 11575918

This recall is STILL not fixed. Hyundai is acting irresponsibly in not providing a remedy. It has been at least 5-6 months with no fix available.

NHTSA ODI 11574154

There is an unresolved recall. This recall has been going on since sept with no resolution I feel it is vital to get this resolved asap.

NHTSA ODI 11572968

This car, along with millions of others, are under a recall since Sept 2023. The car could catch on fire even when parked. They have not come up with a fix. I feel that this is an extreme danger to not only myself and my property, but to others living around me. They are taking way too long for a fix to be determined and the work to be done.

NHTSA ODI 11570527

The contact's wife owns a 2013 Hyundai Genesis Coupe. The contact stated that he had removed the fuse from the ABS system. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11566427

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11566296

Hyundai is saying I can’t park or drive without concern of a fire hazard. Hyundai was called and they said a remedy would be available by the end of the month. That was said in November and now it is the middle of January. I need a vehicle for everyday life and this is getting costly for me. Usually a remedy is to be resolved within a reasonable time, two weeks on average, contractually speaking. Please resolve this problem immediately.

NHTSA ODI 11565616

SUNROOF GLASS SHATTERED WHILE DRIVING ON INTERSTATE 295 JACKSONVILLE,FL FOR REASONS UNKNOWN. Luckily interior sunroof shade was pulled close or the shattered glass fragments would have fallen on passengers heads, The sunroof OEM is a powered sunroof that was in closed position and is not used or opened often. Outside weather at time was DAY LIGHT about 4:45pm no rain temp about 55 degrees. Called local Hyundai dealer to see if there were any open recalls & TSB's related to the sunroof shattering. They said none. I have pictures if needed. I tried to upload them but your website kicked me out when I hit the upload link below.

NHTSA ODI 11563387

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560310

On multiple occasions, occurring more and more frequently, my 2013 Genesis R-Spec sedan has experienced brake pedal fade issues. The brakes work fine one minute and the next the pedal will go almost to the floor before slowing the vehicle down. The car has approximately 150K miles and is still in great shape. Brakes have been serviced, checked, and inspected by a reputable mechanic. No leaks or other issues noted. I did find a TSB related to this, Hyundai TSB [XXX], also it looks like there is a recall on earlier models, recall number13V-489 / 114, built on or before March of 2012. My car was built Oct 2012, but i believe it is affected. I contacted my local dealer to check to see if the TSB had been expanded or if there were any other issues and no deal. The person on the phone did tell me my car was not covered under the two issues above. I have since made an appointment to have the computer scanned to gather additional data. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated he provided the an incorrect TSB number and would like to provide the correct number.

NHTSA ODI 11559647

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated while driving at an undisclosed speed, the parking brake and several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the rear brakes were faulty, and an unknown sensor needed to be replaced. The vehicle was not repaired. The contact stated that after leaving the independent mechanic, a burning odor was detected. The contact drove to the residence and inspected underneath the hood. There was smoke coming from the driver's side engine compartment. The contact disconnected the battery to stop the smoke. The contact later received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.

NHTSA ODI 11557735

the abs light stays on no matter what ive tried resetting it and everything and it wont work, the electrical system in the car sometimes doesnt work properly this regarding the headlights and interior buttons, the transmission on the car since i have bought it has a really dangerous kick back on it in the transmission jolts the car really hard to the point its dangerous to drive on dry and rainy days because the tires will lose traction and i will have to get the traction back under control due to the kick back in this transmsion problem it has caused the engine to give out also.

NHTSA ODI 11557494

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11552828

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11547270

My Hyundai Genesis Coupe 2.0T has a Theta II engine and is experiencing premature engine failure due to connector rod bearings. The Theta II engine is found in Elantras, Sonatas, Velosters, and other cars from the same time period and these cars are eligible for an engine replacement due to a recall. Is it possible for the Genesis Coupe 2.0T to also receive this recall as its engine has the same problem?

NHTSA ODI 11538297

My car was robbed. It was robbed because the door lock was broken into, and the ignition was started with a USB cord (the "Kia Boys" tiktok challenge). When my car was recovered the engine was also damaged, necessitating deep engine repairs that I could not afford. My insurance hasn't agreed to cover it despite Comprehensive coverage.

NHTSA ODI 11529260

Each time service was required my car had suddenly stopped running without any acceleration. The start engine button would not work. Each time car was towed to Serra Hyundai. At no time, was there any mentioning of needing a new engine or engine replacement. The service dates: 01/05/2023, 01/14/2023, and 04/14/2023. My last non acceleration occurred on night of June 4, 2023. It could have been tragic. I was accelerating to get on freeway heard a loud noise like something fell from up under car then vehicle just stopped and would not accelerate leaving me stranded and cars having to go around me. This could have been a terrible accident. I had car towed to Serra Hyundai. The services being quoted to me is a new engine with estimated cost $7900. I cannot afford that amount and I’m now without a car. However because I have kept maintenance program up on my car the service department submitted PA101761. Unfortunately, it was declined because warranty has expired. In more research, there has been a recall on 2013-2015 Genesis Coupe for the Powertrain, Engine and Suspension. Therefore, Hyundai is fully aware there is an engine issue. The National Highway Transportation and Safety Administration (NHTSA) has 149 complaints with the same engine powertrain issues. NHTSA ID# 11435981 dated October 8, 2021 had the exact same issues with vehicle and experience(s) as myself. Hyundai has issued a recall. Recall 135, NHTSA Campaign # 15V756000 and Technical Service Bulletin(TSA)#15-01-054. In my opinion, everything described in this recall and every issue I have is outlined in this campaign. I’m being told my car VIN was not included. There have been several complaints over the years for same issue this cannot be coincidental. A recall should be issued for automatic 2013-15 Genesis Coupe to include my Vin#. Most vehicles are at or approaching 10 years and warranty expired. I currently can’t afford new car and on fixed income, or $7900 new engine on 180,000 mile car.

NHTSA ODI 11527267

The dashboard near front passenger side airbag is cracked and Hyundai wouldn’t tell me if it affects airbag deployment or safety.

NHTSA ODI 11526112