What 195 owners told NHTSA about the 2013 Hyundai Genesis

STALLED WHILE MAKING RIGHT TURN INTO OUR DRIVEWAY. ALL DASH LIGHTS WERE ON. THIS IS AT LEAST THE SIXTH TIME IT HAPPENED. PREVIOUS FILED ODI NUMBER 10606872, 10746269, AND 11221909. WEATHER CONDITION: ABOVE 75 DEGREES

NHTSA ODI 11221913

STALLED TWICE ON THE SAME DAY - STALLED WHEN BRAKING AT LOW SPEED ON A CITY STREET PRIOR TO A COMPLETE STOP. SHIFTED TO NEUTRAL AND TRIED TO START CAR. CAR WAS TRYING TO START BUT HESITATED. GAVE IT A HARD ACCELERATION, IT THEN RAN NORMAL. SECOND INCIDENT ON THE SAME TRIP. - STALLED ON CITY STREET WHEN BRAKING AT LOW SPEED. SHIFTED TO NEUTRAL AND STARTED CAR. GAVE IT A HARD ACCELERATION, IT THEN RAN NORMAL. SIDE NOTE: - COULD NOT START AFTER STOPPED AT GAS STATION FOR REFUEL (WHEN PUSHING THE START BUTTON, IT ONLY HAD THE TICK, TICK, TICK NOISE.) HAD TO GIVE HARD ACCELERATION TO GET THE ENGINE RUNNING. IDLE WAS VERY ROUGH AND UNSTABLE. GAVE HARD ACCELERATION TO BLOW OUT CARBON AND IDLE WENT BACK TO NORMAL. - BELIEVE WIFE TOOK THE CAR TO DEALER A FEW DAYS OR A WEEK LATER FOR DIAGNOSTIC BUT NO ERROR CODES OR CAUSE WAS FOUND. NEEDED TO LOCATE RECEIPT TO CONFIRM. - THIS IS AT LEAST THE EIGHTH TIME IT HAPPENED. PREVIOUS FILED ODI NUMBER 10606872, 10746269, 11221909 AND 11221913. - WEATHER CONDITION: ABOVE 75 DEGREES

NHTSA ODI 11221917

WHEN STOPPED AT THE TRAFFIC LIGHTS ON A CITY STREET, THE ENGINE STALLED FOR NO REASON. ALL LIGHTS CAME ON. I HAD TO PUT THE GEAR IN NEUTRAL AND START THE CAR AGAIN. THIS IS AT LEAST THE FIFTH TIME IT HAPPENED. PREVIOUS FILED ODI NUMBER 10606872 AND 10746269. WEATHER CONDITION: ABOVE 75 DEGREES

NHTSA ODI 11221909

STALLED TWICE ON THE SAME DAY - STALLED WHILE TURNING RIGHT AT THE ENTRANCE OF ROUNDABOUT AT LOCAL SCHOOL. CAR LOST CONTROL DUE TO STALL AND WENT CROSS THE OPPOSITE LANE. ALL DASH LIGHTS WERE ON SIMILAR TO TURNING CAR ON WITHOUT TURNING ENGINE. FORTUNATELY NO CARS ON THE OPPOSITE SIDE. QUICKLY SHIFTED TO NEUTRAL AND TRIED TO START THE ENGINE. IT TOOK 2-3 SECS FOR THE ENGINE TO START. - STALLED AGAIN 2 HOURS LATER ON THE SAME OUTING WHEN TURNING RIGHT TO LOCAL RESTAURANT. CAR LOST CONTROL GOING INTO PARKING LOT. ALL DASH LIGHTS WERE ON. - THIS IS AT LEAST THE TENTH TIME IT HAPPENED IN OUR 6 YEARS OF OWNERSHIP WITH 100K MILES ON THE CAR. PREVIOUS FILED ODI NUMBER 10606872, 10746269, 11221909, 11221913 AND 11221917. - WEATHER CONDITION: ABOVE 80 DEGREES. IT IS POSSIBLE THAT THE ISSUE HAS TO DO WITH HOT WEATHER. PURELY SPECULATION HERE. I ALSO REPORTED MAY 23RD, 2015 INCIDENT TO HYUNDAI CUSTOMER SERVICE BACK IN JUNE 29TH, 2015. THERE WERE NO REPLY FROM HYUNDAI. I WILL FILE ANOTHER COMPLIANT TO HYUNDAI AGAIN. VERY FRUSTRATED. FOR REFERENCE, I CAME ACROSS THESE SIMILAR CASES WHILE DOING MY RESEARCH THAT OTHERS COMPLAINED. HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/GENESIS/CAR-STALL-PROBLEMS.PHP HTTPS://WWW.GENCOUPE.COM/GENERAL-DISCUSSION/582297-HYUNDAI-GENESIS-STALLING-PROBLEM-DANGEROUS-PLEASE-HELP.HTML HTTPS://GENESISOWNERS.COM/GENESIS-FORUM/THREADS/POWER-STALL-WHEN-TURNING-LEFT-TO-CHANGE-LANES-IN-STOP-AND-GO-TRAFFIC.11153/ HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/GENESIS/2012/ENGINE/ENGINE_STALLS_SHUTS_OFF_WHILE_DRIVING.SHTML HTTP://WWW.HYUNDAI-FORUMS.COM/201-GENESIS/147545-HYUNDAI-GENESIS-STALLING-PROBLEM-DANGEROUS-PLEASE-HELP.HTML POWER STALL WHEN TURNING LEFT TO CHANGE LANES IN STOP AND GO TRAFFIC HTTPS://GENESISOWNERS.COM/GENESIS-FORUM/THREADS/POWER-STALL-WHEN-TURNING-LEFT-TO-CHANGE-LANES-IN-STOP-AND-GO-TRAFFIC.11153/

NHTSA ODI 11221919

MY WIFE CAME HOME AN TOLD ME THAT THE CAR HAD ACCELERATED ON IT'S OWN. I TOOK IT FOR A DRIVE AFTER SHE HAD SHUT IT OFF, AND FOUND NO PROBLEMS. THIS HAPPENED SEVERAL MONTHS AGO, AND SHE TOOK IT TO THE LOCAL DEALER, AND THEY COULD NOT FIND A PROBLEM. THIS PASS WEEKEND THE SAME THING HAPPENED TO ME. I EVEN DROVE UP A HILL TO SEE IF IT WOULD KEEP ON ACCELERATING, AND IT DID. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND TURN THE CAR OFF. WHEN I RESTARTED, IT WORKED NORMALLY. THE CRUISE CONTROL WAS OFF.

NHTSA ODI 11219588

WHILE DRIVING WHEN I GO TO STOP OR SLOW DOWN THE BRAKE PEDAL GOES TO THE FLOOR. IT'S REAL HARD TO STOP THE CAR, I BROUGHT IT TO THE DEALER AND I WAS TOLD THAT IT'S THE HECU A 3,000 $ FIX. I KNOW THAT OTHER GENESIS OWNERS HAVE COMPLAINED OF THE SAME PROBLEM. IT'S VERY DANGEROUS FOR ME AND OTHER VEHICLES AROUND ME. I KNOW THAT HYUNDAI HAS RECALLED OTHER VEHICLES FOR THIS PROBLEM DUE TO FAULTY BRAKE FLUID THAT DISTROYS THE HECU. IT SURE SEEMS TO BE WHAT HAPPENED TO MINE.

NHTSA ODI 11207584

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING 15 MPH, THE ENGINE STARTED TO STALL BUT DID NOT TURN OFF AND THE STEERING WHEEL SEIZED. THE CONTACT CALLED SOUTH POINT HYUNDAI (LOCATED AT 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (877) 824-3142) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.

NHTSA ODI 11204444

MY DAUGHTER GOT HIT BY 2 CARS AND ONLY THE HEADREST POPPED OPENED BUT NO AIRBAGS WENT OFF. A CAR HIT THE CAR BEHIND HER, SHE WAS A COMPLETE STOP, THE CAR THAT HIT THE CAR BEHIND HER THEN HIT HER ON THE PASSENGER SIDE (ALMOST LIKE A T-BONE). SHE NOW HAS A LOT OF SHOULDER, NECK AND SPINE ISSUES FROM GETTING SLAMMED INTO THE DRIVERS DOOR. IF THE SIDE AIRBAG WOULD HAVE GONE OFF, SHE WOULD NOT BE IN SO MUCH PAIN FROM GETTING HIT FROM BEHIND AND 2 SECONDS LATER GOT HIT FROM THE SIDE. I SEE LOTS OF ISSUES ON THE COUPE BUT NOT ON THE SEDAN MODELS & I FEEL THAT OTHERS SHOULD KNOW THIS TOO. ALSO, COLORADO POLICE FORGOT TO PUT PASSENGER IN HER CAR ON THE REPORT AND THEY REFUSE TO FIX IT. HER PASSENGER TOOK THE HIT ON PASSENGER DOOR AND THEY HAD TO PULL THE OTHER CAR OUT OF MY DAUGHTERS CAR. WE ARE VERY CONCERNED ON THE FRAME DAMAGE, BUT THE COLLISION REPAIR SAID "DON'T WORRY ABOUT IT, IT WILL BE FIND IF HIT AGAIN, HER AIRBAGS DID NOT GO OFF EITHER. THE DAMAGE WAS JUST OVER $11K AND INSURANCE VALUED CAR AT $17K WITH NO PROOF ON HOW THEY CAME UP WITH NOT TOTALING THE CAR. SHE IS PARANOID TO DRIVE IT NOW, CUZ WE DON'T KNOW IF THE AIRBAGS WILL GO OFF. COLLISION COMPANY REFUSED TO CHECK THE SENSORS, STATING "WE SHOULD HAVE HAD THEM CHECKED BEFORE WE BOUGHT THE CAR". WHAT? SO I AM NOT SURE HOW THEY CAN SAY IF SAFE TO PICK THE CAR UP AND OKAY TO DRIVE. ALSO, STATE FAM WAS NOT VERY HELPFUL AT ALL.

NHTSA ODI 11193848

MOST TIMES MY CAR WILL START WHEN I PRESS THE "ENGINE START STOP" BUTTON MY FOOT IS ON THE BRAKE. MOST TIMES IT WILL SHUT DOWN WHEN THE BUTTON IS PRESSED. SOMETIMES IT WILL NOT. I NEVER KNOW WHEN AND IF I WILL HAVE THIS PROBLEM. I TOOK THE CAR TO THE HYUNDAI DEALER IN TOMS RIVER, NJ. THEY SAID IT WAS A FAULTY START-STOP BUTTON. I PAID THEM TO DIAGNOSE THE PROBLEM. THEY CHARGED ME A DIAGNOSTIC FEE AND FOR A NEW START-STOP BUTTON. I DROVE THE CAR HOME THINKING MY PROBLEM WAS SOLVED. THE PROBLEM WAS ELIMINATED FOR TWO DAYS ONLY TO RETURN AGAIN. WHEN I ADVISED THEM OF THIS, I RECEIVED NO ASSISTANCE. I CAN NOT RETURN TO THIS DEALER. I SIMPLY DON'T TRUST THEM.

NHTSA ODI 11162808

THE HEAD REST JUST POPPED OUT WHILE I WAS DRIVING DID NOT HIT ANYTHING. THE RADIO GOES OUT SOME TIME ,I HAVE TO CUT IT OFF AND BACK ON TO MAKE IT WORK. THE DASH AROUND THE RADIO JUST STARTED COMING LOOSE FOR NO REASON. I'M RIDDING IN THE TO OF THE LINE HYUNDAI.

NHTSA ODI 11153045

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000.

NHTSA ODI 11130444

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING 25-35 MPH, THE VEHICLE STALLED AND THE BRAKES SEIZED. IN ADDITION, THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (NALLEY HYUNDAI, 7909 MALL PKWY, LITHONIA, GA 30038, 678-508-8248), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 11580860. THE FAILURE MILEAGE WAS 85,500. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11129275

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING 50 MPH, THE ENGINE SEIZED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,707.

NHTSA ODI 11124318

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE PASSENGER FRONTAL AIR BAG ENCLOSURE WAS FRACTURED. THE CONTACT FURTHER STATED THAT THERE WAS A SEPARATION BETWEEN THE AIR BAG AND THE ENCLOSURE. THE CONTACT WAS CONCERNED THAT, IN THE EVENT OF A CRASH, SOMEONE COULD BE INJURED OR KILLED. HYUNDAI OF METAIRIE (5969 VETERANS BLVD, METAIRIE, LA 70003, (504) 838-9000) WAS CONTACTED, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,777.

NHTSA ODI 11118693

THE AREA IN MY DASHBOARD WHERE MY AIRBAG IS IS STARTING TO SPLIT. I HAVE CONTACTED HYUNDAI AND LET THEM KNOW AS I FEEL THAT THIS IS A SAFETY ISSUE. IT IS COMING OPEN AND I AM CONCERNED THAT THE AIRBAG WILL EITHER DEPLOY OR NOT OPERATE CORRECTLY IF NEEDED. I HAVE SEEN WHERE THIS IS A COMMON OCCURANCE IS THIS VEHICLE AND I FEEL THAT IT WANRRANTS A RECALL.

NHTSA ODI 11118652

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (925 N STATE ROAD 7, PLANTATION, FL 33317, (954) 388-9627) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAILURE CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11110157

VEHICLE HAS BEEN STALLING IN TRAFFIC USUALLY WHEN COASTING TO A STOP EVEN ON EXPRESSWAY CREATING A LIFE THREATENING SITUATION SINCE THE STEERING AND BRAKES FAIL WITHOUT ENGINE RUNNING!! HAS OCCURRED SEVERAL TIMES OVER THE COURSE OF THE PAST WEEK OR TWO. HAPPENED THREE TIMES IN RELATIVELY QUICK SUCCESSION YESTERDAY JULY 2, 2018 WHILE DRIVING HOME FROM WORK.

NHTSA ODI 11105278

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING 20 TO 30 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS FIRST TAKEN TO LIECHTY DODGE (5080 ACADEMY LANE, BESSEMER, AL 35022, 205-432-7995) WHERE THE BATTERY AND THE ALTERNATOR WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS ALSO TAKEN TO INDEPENDENT TIRE CENTERS FOR DIAGNOSTIC TESTING, BUT NO FAILURE CODES WERE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 11101987

AS IM COMING TO A COMPLETE STOP AT A STOP SIGN I ACCELERATE ONTO A BUSY HIGHWAY AND THE TRANSMISSION ACTED AS THOUGH IT DID NOT WANT TO ENGAGE AND THE MOTOR REVED UP AND CAUSED MY VEHICLE TO FISH TAIL. MY DAUGHTER AND I WERE IN THE VEHICLE.

NHTSA ODI 11082227

I WAS BACKING OUT OF MY GARAGE. MY SON HAD HIS CAR PARKED BEHIND ME. I SAW THAT I WAS GOING TO HAVE TO PULL UP TO GET AROUND THE PARKED CAR. I PUT MY FOOT ON THE BRAKE, I THEN PUT THE CAR IN DRIVE. TOOK MY FOOT OFF THE GAS AND IT TOOK OFF AT ROCKET SPEED. I WASN'T COMPLETELY OUT OF MY GARAGE. THE CAR WAS GOING SO FAST AND I COULDN'T STOP IT. I WAS 6 FT FROM THE BRICK WALL. I WAS GOING SO FAST THAT I WENT THROUGH THE BRICK WALL AND IT DIDN'T EVEN SLOW DOWN. IT KEPT GOING TOOK OUT A CHAIN LINK FENCE. THEN CAME TO A STOP AND DIED. WHAT STOPPED ME WAS ALL THE BRICK AND FENCE THAT WAS UNDER THE CAR. IF IT HAD NOT STOPPED IT WOULD HAVE KILLED ME. THIS HAPPENED AT MY HOME. THERE WAS NO POLICE REPORT.

NHTSA ODI 11072912

LOSS OF POWER UPON ACCELERATING WHEN CHANGING LANES APPROACHING INTERSTATE SPEED

NHTSA ODI 11065537

BRAKE PEDAL GOES ALL THE WAY DOWN WHEN BRAKING. MASTER CYLINDER FAILURE. MILEAGE ON VEHICLE 33,678.

NHTSA ODI 11052723

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER AND FUNCTIONALITY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA ODI 11039257

ON AUGUST 4,2017, I REAR-ENDED ANOTHER A TOYOTA FJ CRUISER AT ABOUT 45 MPH, BECAUSE THEY CAME TO A SUDDEN STOP ON A MAJOR HWY. HOWEVER, THE AIRBAGS NEVER DEPLOYED! THIS IS UNLIKE THE TIME, A YEAR OR SO AGO, WHEN I WAS REAR-ENDED BY A MISTSUBISHI OUTLANDER, WHILE AT A RED LIGHT ON A CITY STREET. THAT TIME THE HEAD REST DEPLOYED AND I HAD MINOR DAMAGE TO THE BUMPER. I'M DISAPPOINTED. FOR A HIGH SAFETY RATING, I EXPECTED MORE FROM GENESIS. VERY SCARY WHEN YOUR LIFE IS ON THE LINE.

NHTSA ODI 11013964

THE GEARS ARE JUMPING AND SLIPPING. SOMETIMES WHEN ACCELERATING THE GEARS SHIFT TO NEUTRAL.

NHTSA ODI 11003926