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What 195 owners told NHTSA about the 2013 Hyundai Genesis Coupe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (195)Crash / fire / injury (22)Engine (66)Brakes (57)Electrical system (29)Transmission & drivetrain (28)Airbags (15)Steering (12)Speed control (10)Fuel system (8)Suspension (8)Body & structure (4)

2 of 195 complaints match · Body & structure · crash/fire/injury only · clear filters

Apr 4, 2019AirbagsBody & structureCrash5 injuries

MY DAUGHTER GOT HIT BY 2 CARS AND ONLY THE HEADREST POPPED OPENED BUT NO AIRBAGS WENT OFF. A CAR HIT THE CAR BEHIND HER, SHE WAS A COMPLETE STOP, THE CAR THAT HIT THE CAR BEHIND HER THEN HIT HER ON THE PASSENGER SIDE (ALMOST LIKE A T-BONE). SHE NOW HAS A LOT OF SHOULDER, NECK AND SPINE ISSUES FROM GETTING SLAMMED INTO THE DRIVERS DOOR. IF THE SIDE AIRBAG WOULD HAVE GONE OFF, SHE WOULD NOT BE IN SO MUCH PAIN FROM GETTING HIT FROM BEHIND AND 2 SECONDS LATER GOT HIT FROM THE SIDE. I SEE LOTS OF ISSUES ON THE COUPE BUT NOT ON THE SEDAN MODELS & I FEEL THAT OTHERS SHOULD KNOW THIS TOO. ALSO, COLORADO POLICE FORGOT TO PUT PASSENGER IN HER CAR ON THE REPORT AND THEY REFUSE TO FIX IT. HER PASSENGER TOOK THE HIT ON PASSENGER DOOR AND THEY HAD TO PULL THE OTHER CAR OUT OF MY DAUGHTERS CAR. WE ARE VERY CONCERNED ON THE FRAME DAMAGE, BUT THE COLLISION REPAIR SAID "DON'T WORRY ABOUT IT, IT WILL BE FIND IF HIT AGAIN, HER AIRBAGS DID NOT GO OFF EITHER. THE DAMAGE WAS JUST OVER $11K AND INSURANCE VALUED CAR AT $17K WITH NO PROOF ON HOW THEY CAME UP WITH NOT TOTALING THE CAR. SHE IS PARANOID TO DRIVE IT NOW, CUZ WE DON'T KNOW IF THE AIRBAGS WILL GO OFF. COLLISION COMPANY REFUSED TO CHECK THE SENSORS, STATING "WE SHOULD HAVE HAD THEM CHECKED BEFORE WE BOUGHT THE CAR". WHAT? SO I AM NOT SURE HOW THEY CAN SAY IF SAFE TO PICK THE CAR UP AND OKAY TO DRIVE. ALSO, STATE FAM WAS NOT VERY HELPFUL AT ALL.

NHTSA ODI 11193848

Sep 29, 2016Body & structure6 injuries

WE HAVE A NEW HYUNDAI GENESIS WHICH HAS A FACTORY DEFECT CAUSING A WATER LEAK AND RESULTING IN MOLD ISSUES. OUR FAMILY OF 6 HAS HAD MANY HEALTH RELATED ISSUES SINCE OWNING THIS CAR AND MOLD TESTING HAS SHOWN TOXIC MOLD. THIS HAS BEEN AN UNKNOWN ISSUE WITH THE VEHICLE SINCE PURCHASED NEW IN FEBRUARY 2014 AND DISCOVERED IN APRIL 2016. IT AFFECTS THE TRUNK AND BACK SEAT. WE ARE LOOKING FOR RESOLUTION FROM THE MANUFACTURER WHO HAS BEEN ENTIRELY UNRESPONSIVE. A VIDEO AND PICTURES OF THE MOLD IS ONLINE ON YOUTUBE AT THE LINK PROVIDED BELOW. ANY RECOMMENDATION WOULD BE GREATLY APPRECIATED. HTTPS://WWW.YOUTUBE.COM/CHANNEL/UCYEQJLOKKYTEGL_RDBQO7WG

NHTSA ODI 10910551

Working with the data? Download all 195 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Hyundai Genesis Coupe verdict →