What 135 owners told NHTSA about the 2013 Hyundai Accent 5

DRIVING, ALL ROAD CONDITIONS THE CAR DRIFTS LEFT OR RIGHT AND THE STEERING WHEEL FEELS LIKE IT HITS A STOP POINT AND CORRECTION HAS TO BE MADE CONSTANTLY. DEALER GAVE ME ANOTHER 2013 ELANTRA TO TEST DRIVE AND IT DROVE WELL WITHOUT THE PROBLEMS OF MY CAR. AND IT HAD MORE MILAGE THAN MINE.

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AS I AM DRIVING MY AIR BAG LIGHT KEEPS POPPING ON- I AM SCARED THE AIR BAG WILL DEPLOY AS I AM DRIVING.

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WHILE DRIVING THE CAR IT LOSES ELECTRICAL POWER AND THE VEHICLE STALLS, WHICH CAUSES IT TO LOSE LIGHTS, GAUGES, STEERING, ETC. THE CAR WILL NOT RESTART IMMEDIATELY AFTER STALLING OUT, SOMETIMES UP TO AN HOUR. THIS IS A VERY DANGEROUS SITUATION AND HAS HAPPENED OVER 8 TIMES NOW. THE LOCAL HYUNDAI DEALER SAID IT MIGHT BE THE IP JUNCTION BOX OR IT MIGHT BE A LOSE GROUNDING WIRE AND THEY WILL NOT GIVE US A DEFINITE ANSWER FOR A FIX. THE CAR CONTINUES TO LOSE ELECTRICAL AND STALL AND IS NOW UNABLE TO BE COVERED UNDER WARRANTY DUE TO THE FACT OF THE MILEAGE IS AT 60,100. I SEE THIS AS A MANUFACTURING FAULT WITH THE ELECTRICAL SYSTEM AND HYUNDAI SHOULD TAKE CARE OF THIS MAJOR SAFETY ISSUE AT NO COST TO THE CONSUMER.

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TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SHIFTER WAS NOT READING CORRECTLY AND THE SHIFTER NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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TRY TO START CAR AND IT WOULD NOT TURN OVER. I HAD IT TAKEN TO A MECHANIC AND THEY DIAGNOSED IT AS A FAULTY NEUTRAL SAFETY SWITCH. THIS HAS HAPPENED TO ME SEVERAL TIMES AND HAS LEFT ME STRANDED.

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THE ENGINE MAKE A NOISE WHEN IS STARTED IN THE MORNING. THE NOISE SOUND LIKE RUBBING METAL PART LIKE TIMING BELT. THE DEALER RECOGNIZED THE PROBLEM ON THOSE VEHICLE ALSO ON OTHER WITH THE SAME MILEAGES BUT UP TODAY DOES NOT HAVE ANY SOLUTION FOR THIS PROBLEM. THE DEALER ALSO INFORM THAT THEY TRIED REPLACING OIL PUMP, TIMING BELT AND TENSIONER BUT THEY STILL HAVING THE PROBLEM. THE NOISE NOW COULD BE HEAR DURING DAY USE AND THE ENGINE OIL LOOKS DARK ONLY WITH 1,000 MILES OF USE. *TR

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THE CAR WAS SOLD TO US WITH NO SPARE TIME. IT HAS AN AIR CAN SYSTEM TO INFLATE A TIRE. THIS WILL NOT WORK ON A BLOW OUT. THE SYSTEM IS FAULTY AND A SAFETY HAZARD ESPECIALLY WITH A BLOW OUT ON THE INTERSTATE. THE INSTRUCTIONS ARE HARD TO FIGURE OUT AND HAVING A FLAT TIRE IS STRESSFUL AND DANGEROUS ENOUGH WITHOUT HAVING TO TRY AND FIGURE OUT A FAULTY SYSTEM. *TR

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I OWNED MY HYUNDAI ACCENT SINCE OCTOBER OF 2012, THE VEHICLE DID COME WITH A SPARE TIRE, AFTER A FEW OIL CHANGES I NOTICED MY SPARE TIRE WAS MISSING FROM THE VEHICLE. AROUND 45,000 MILES ON THE VEHICLE I NOTICED MY BRAKES WERE MAKING A NOISE ALONG WITH THE ROTORS, THE VEHICLE IS NEW AND SHOULD NOT BE HAVING THESE VEHICLE ISSUES. I AM VERY DISAPPOINTED WITH THIS VEHICLE AND WOULD LIKE THE ROTOR SITUATION FIXED AS SOON AS POSSIBLE, I WILL BE CHECKING MY WARRANTY ON THE VEHICLE. I AM DISAPPOINTED WITH THE VEHICLE ISSUE AND WOULD LIKE THIS FIXED AS SOON AS POSSIBLE. *TR

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I EXPERIENCED THEFT IN MY VEHICLE WHICH WAS PARKED IN FRONT OF MY HOME DUE TO A MALFUNCTIONING REMOTE ANTI-THEFT ALARM SYSTEM. I HAVE A HYUNDAI ACCENT 2013 THAT CONTAINS THE FOLLOWING SECURITY FEATURES: POWER DOORS AND LOCKS, WHEEL LOCKS, AIRBAGS, HYUNDAI ROADSIDE ASSISTANCE, REMOTE ANTI-THEFT ALARM SYSTEM, THEFT PROTECTION DECALS ON WINDOWS. *TR

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I ALSO PURCHASED A 2013 HYUNDAI ACCENT BRAND NEW LESS THAN ONE YEAR LATER HAD 15000 MILES ON IT AND HAD TO REPLACE ALL 4 KUHMO TIRES BECAUSE THEY ALL HAD BUBBLES IN THEM CONTACTED HYUNDAI THEY DID NOT CARE AND DID NOTHING FOR ME!!!! *JS

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I OWN A 2013 HYUNDAI ACCENT, THE ROTORS ON THE VEHICLE AND BRAKES ARE GIVING ME DIFFICULTIES, THE VEHICLE MAKES A LOAD NOISE WHILE DRIVING WHICH IS VERY ANNOYING, MY SPARE TIRE WAS TAKEN FROM THE VEHICLE. I THOUGHT I HAD A WARRANTY ON THE VEHICLE, I WOULD LIKE TO KNOW IF THIS WARRANTY COVERS THE VEHICLE. I AM DISAPPOINTED THAT I PURCHASED A NEW VEHICLE WITH ISSUES LIKE THIS I AM UNHAPPY WITH THE VEHICLE AT THIS TIME, I HAD OTHER VEHICLES AND NEVER HAD A ISSUE LIKE THIS. I WOULD LIKE TO GET THIS MATTER RESOLVED AS SOON AS POSSIBLE. *TR

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MY CAR IS A 2013 HYUNDAI WHICH CAME WITH KUHMO SOLUS TIRES... THE TIRES HAD TO BE REPLACED AFTER A YEAR AND A HALF, BECAUSE ALL FOUR TIRES HAD MULTIPLE BUBBLES ON EACH ONE.. COMPLAINED TO THE DEALER MORE THAN (4) TIMES, TO NO AVAIL... ALL THEY WOULD SAY IS I HAVE TO REPLACE THE TIRES,AND THEY WEREN'T COVERED UNDER WARRANTY. I FEEL THAT SOMETHING IS SERIOUSLY WRONG WITH THESE TIRES...EVERY HYUNDAI I'VE SEEN WITH THESE TIRES HAVE BUBBLES IN THEM...AS MANY CARS AS I HAVE OWNED...I'VE NEVER HAD TO REPLACE TIRES ON ANY ONE OF THEM IN UNDER A TWO YEAR PERIOD..I FEEL THIS WARRANTS AN INVESTIGATION.. *TR

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ON THURSDAY OCT. 9. 2014 I WENT TO MY CAR PARKED IN DRIVEWAY TO GO TO WORK. I WENT TO TURN KEY HEARD RADIO COME ON THEN AN EXPLOSION. I WENT BACK INTO SEAT LEFT HAND FORWARD. I DID NOT KNOW WHAT WAS GOING ON. I REALIZED AIRBAG WAS OUT IN STEERING WHEEL, DID NOT KNOW IF CAR WAS ON FIRE, GOT OUT CALLED 911. BY DIVINE INTERVENTION MY INJURY'S WERE MINOR BURN ON MY ARM WHICH WAS CLEANED UP AT SITE, MY HOME IN DRIVEWAY, FIRE REPORT STATED NOTICED MINOR BURNS ON FACE, I WAS NOT AWARE, UPSET AND IN SHOCK. I WENT UP WITH TOW TRUCK DRIVER TO DEALERSHIP WHERE I PURCHASED CAR BRAND NEW ONLY YEAR OLD, UNDER 11000 MILES ON IT. I DEMANDED A CAR TO USE, I WAS CRYING AT DEALERSHIP. MANUFACTURE TRIED TO SAY IT WAS AN INSURANCE PROBLEM WHICH IT IS NOT, CAR BLEW UP IN MY FACE WHEN I STARTED IT. DEALERSHIP CAME THRU AND HAS LET ME USE A CAR FOR TIME BEING. I AM TRYING TO DEAL WITH MANUFACTURE AND IT IS NOT EASY. I DO NOT WANT CAR BACK AND I WANT THEM TO PAY IT OFF. THEY AGREED TO OUTSIDE INSPECTOR AND NOW I FIND OUT I WILL NOT BE ALOUD REPORT. SO NOW I DEMANDED THAT I HIRE SOMEONE AND WE ALL GO INVESTIGATE CAR AT SAME TIME, THEY AGREED, STILL A WORK IN PROGRESS AT THIS MOMENT IN TIME, I DO NOT KNOW WHAT TYPE AIRBAGS THEY USE BUT I HAVE A RIGHT TO KNOW EXACTLY WHAT WENT WRONG AND FOR OTHER PEOPLE. I AM LUCKY TO BE ABLE TO TELL THIS STORY. *TR

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TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT SHORTLY AFTER STOPPING AND PARKING THE VEHICLE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE REAR OF A PARKED VEHICLE. THE CONTACT INDICATED THAT ALTHOUGH THE BRAKES WERE ENGAGED THE ACCELERATOR PEDAL ERRONEOUSLY WENT TO THE FLOOR AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO BOTH KNEES AND TO THE NECK DURING THE CRASH. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

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TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT THE CLUTCH WAS DEPRESSED INADVERTENTLY WHICH CAUSED THE VEHICLE TO CRASH INTO A CEMENT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED LACERATIONS TO THE FOREHEAD AND KNEE WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

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I WAS DRIVING DOWN THE STREET TO MY SISTER HOUSE, WHEN I GOT TO HER HOUSE I PULLED UP BEHIND HER CAR APPROXIMATELY 10 TO 15 FT. ON THE CURB AND ON THE STREET, I STOPPED THE CAR, PUT IN IN PARK WHILE STILL RUNNING, WHEN I TOUCHED THE SWITCH TO TURN THE CAR OFF, THE GAS PEDAL WENT TO THE FLOOR AND THE CAR RAN INTO THE CAR IN FRONT OF ME NOT EJECTING THE SEAT BELT. *TR

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WAS DRIVING DOWN THE INTERSTATE AND WENT TO GET OFF ON AN EXIT AND PRESSED THE BRAKE TO SLOW DOWN AND PRESSED THE CLUTCH IN TO START GEARING DOWN AND AS SOON AS I PRESSED THE CLUTCH SOMETHING BROKE IN THE CLUTCH AND IT WOULD NOT ENGAGE ANYMORE. I COASTED OVER TO THE SIDE OF THE OFF RAMP AND CUT THE CAR OFF. ROADSIDE ASSISTANCE CAME OUT AND TOWED MY CAR TO HYUNDAI OF DECATUR. MY CAR SAT FOR THREE DAYS BEFORE THEY WOULD EVEN PULL IT IN. WHEN THEY FINALLY DID, THEY DIDN'T EVEN GET PERMISSION FROM THE OWNER TO TEAR THE ENGINE DOWN. ALL HE DID WAS TAKE OFF THE VALVE COVER AND AUTOMATICALLY TRIED TO BLAME THE ENGINE BEING LOCKED UP ON IT HAVING LOW OIL WHICH IT DID NOT CONSIDERING IT HAD AN OIL CHANGE ON THE 20TH OF JUNE AND THE CAR BROKE DOWN ON THE 29TH. THE MECHANIC DID NOT EVEN LOOK AT WHERE THE PROBLEM ORIGINATED. OH, AND NO CHECK ENGINE LIGHT OR LOW OIL LIGHT CAME ON SO THAT TELLS ME THAT IT HAS NOTHING TO DO WITH THE OIL. IT TELLS ME THAT THERE WAS FAULTY PARTS IN THE CLUTCH AND NOW THEY ARE TRYING EVERY WAY THEY POSSIBLY CAN TO GET OUT OF REPAIRING MY CAR UNDER THE WARRANTY. SO IF YOU COULD PLEASE DO ALL YOU CAN TO GET THIS OUT THERE THAT HYUNDAI OF DECATUR ARE HATEFUL AND TREAT THEIR CUSTOMERS LIKE TRASH AND DON'T ABIDE BY THEIR WARRANTIES. I ADVISE ANYONE TO NEVER PURCHASE A CAR FROM THEM EVER. *TR

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I HAVE KUMHO SOLUS KH25 TIRES WITH SEVERAL BUBBLES IN (3) OF MY TIRES..MY CAR IS LESS THAN TWO YEARS OLD..WITH A LITTLE OVER 22,500 MILES.THE FIRST BUBBLE I NOTICE, WAS AT MY FIRST SCHEDULED SERVICE..THE DEALER KEEPS TELLING ME ..THAT BECAUSE I HAVE LOW PROFILE TIRES..I WILL BE SUBJECT TO GETTING BUBBLES IN THEM IF I HIT POTHOLES..I LIVE IN A CITY WHERE EVERY STREET HAS SOME KIND OF POTHOLE IN IT..I ALSO HAVE TWO OTHER CARS THAT I HAVE HAD MUCH LONGER THAN THIS ONE..RIDING THE SAME STREETS WITH" NO BUBBLES". SO IF I WANT TO KEEP THIS VEHICLE... I SHOULD EXPECT TO BE CHANGING TIRES ONCE OR TWICE A YEAR...THE LEFT FRONT TIRE HAS (3) BUBBLES, THE RIGHT FRONT TIRE HAS (2)BUBBLES, THE RIGHT REAR HAS (1)BUBBLE..I REALLY BELIEVE THAT SOMETHING IS WRONG WITH THE SIDE WALLS OF THESE TIRES...I EVEN CONTACTED KUMHO.. TO NO AVAIL..I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND MYSELF...IHAVE BEEN DRIVING FOR OVER 40 YEARS AND NEVER HAD PROBLEMS WITH ANY OF MY TIRES LIKE THIS... EVER!! IT WOULD BE GREATLY APPRECIATED IF SOMEONE COULD LOOK INTO THIS MATTER ASAP... *TR

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THE DRIVER SIDE SEAT BELT ON MY 2013 ACCENT IS DEFECTIVE. ALTHOUGH THE DEALER AND THE MANUFACTURE AGREE THE CAR IS UNDER WARRANTY BOTH STATE I MUST PAY $110.00 FOR THE REPAIR. THIS CAR IS UNSAFE TO DRIVE. *TR

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TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE DRIVER FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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HEADLIGHT BULBS KEEP FAILING IN A RAPID AND REPETITIVE SUCCESSION, FIRST INCIDENT OCCURRED FEW WEEKS AFTER PURCHASE AND NOW WHILE I'M WRITING THIS ON 2/21/2014 I'M ON BULB NUMBER 7. I'VE HAD THE CAR IN AT THE DEALER TWICE, EACH SERVICE TOOK 2 HOURS AND THEY WERE NOT ABLE TO FIND ANYTHING, INDEPENDENT TESTS CONFIRMED THAT A VOLTAGE SPIKE WAS OCCURRING WHICH COULD BE CAUSING THE BULBS TO FAIL, PERHAPS FROM FAULTY VOLTAGE REGULATOR. THIS IS A SAFETY ISSUE AT THIS POINT BECAUSE TWICE THE HEADLIGHT BULBS FAILED AT NIGHT, BOTH TIMES ON A HIGHWAY, ONCE WITH POURING DOWN RAIN AND OTHER TIME WAS WHILE PASSING THROUGHOUT APPALACHIAN MOUNTAINS. I SHOULD MENTION THAT HIGH BEAM WAS NOT AFFECTED. *TR

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I WAS HIT ON THE LEFT FRONT QUARTER PANEL AREA SO HARD THE CAR SPUN AROUND. THE SIDE AIRBAGS DEPLOYED BUT NOT THE FRONT ONES. I HAD MY SEATBELT ON HOWEVER WAS SLAMMED AGAINST THE STEERING WHEEL AND MY HANDS IMPACTED THE PASSENGER WINDSHIELD. I WAS RENDERED UNCONSCIOUS AND HAD A TEMPORARY LAPSE OF MEMORY. I KNOW HAVE A PINCHED NERVE IN MY LOWER LEFT BACK AND SEVERE PAIN AND BRUISING IN BREAST RIGHT SHOULD AREA. I HAVE BEEN TOLD THAT IT COULD TAKE WEEKS OR MONTHS TO HEAL. MY DAUGHTER BOUGHT THE CAR BRAND NEW A FEW MONTHS AGO AND WAS NEVER ADVISED OF ANY RECALL/SAFETY ISSUES. *TR

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I WAS IN AN ACCIDENT ON OCTOBER 14, 2013 WHERE I STRUCK A DEER HEAD ON AT 50MPH AND THE AIRBAGS DID NOT DEPLOY. I WROTE TO HYUNDAI AND COMPLAINED, AND AFTER THEIR "INVESTIGATION", THEY DETERMINED THAT I WAS NOT ENTITLED TO ANY ASSISTANCE. WELL, TWO NIGHTS AGO, ON WEDNESDAY, DECEMBER 18, 2013, I STRUCK AND WENT UNDER A FORD F150 TRUCK. I WAS PINNED IN THE VEHICLE. MY AIRBAG DID NOT DEPLOY - AGAIN. HOW AM I TO FEEL SAFE IN THIS VEHICLE? THEIR "INVESTIGATION" SAID THAT THE AIRBAGS WERE IN WORKING ORDER AND THAT SIMPLY HITTING A DEER WOULD NOT MAKE THEM GO OFF. WELL, THIS TIME I HIT AND WENT UNDER A VEHICLE AND WAS PINNED IN MY VEHICLE AND THEY STILL DIDN'T GO OFF. I AM SO DISAPPOINTED IN HYUNDAI. THIS WAS MY FIRST NEW CAR. AND IT HAS LASTED ME 1 1/2 YEARS, NOT EVEN. I WAS NOT CITED FOR THE ACCIDENT AS THE OFFICER SAID IT WAS NOT MY FAULT. MY INSURANCE COMPANY IS CONSIDERING TOTALING THE VEHICLE. I AM BEYOND UPSET. I'M OPENING ANOTHER COMPLAINT AGAINST HYUNDAI, MAYBE THEY WILL "GET IT" THIS TIME. THIS IS UNACCEPTABLE!!!!! *TR

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THIS VEHICLE IS EXTREMELY DANGEROUS DRIVING IN THE SNOW. I HAVE DRIVEN A NUMBER AND VARIETY OF VEHICLES IN ALL TYPES OF WEATHER ACROSS THE COUNTRY. I HAVE CERTAINLY DRIVEN IN WORSE CONDITIONS AND IN LIGHTER VEHICLES IN WORSE CONDITIONS. THERE HAS BEEN A LIGHT SNOW ALL DAY 3-6 INCHES. I WAS DRIVING ON BOTH THE INTERSTATE AND COUNTY MAINTAINED ROADS, ALL PAVED. TRAFFIC WAS MEDIUM HEAVY, IT WAS AROUND 6 PM. THE VEHICLE HAS NO TRACTION (IT WAS NOT ICY OUT) AND KIND OF "BOUNCED" THROUGH THE SNOW, LIKE IT WAS GOING TO STALL. I STARTED OUT AT 45 BUT WHEN I REALIZED I HAD NO CONTROL, I SLOWED DOWN TO BETWEEN 35 AND 25. IF I ACCELERATED IN THE LEAST, THE VEHICLE DIDN'T REALLY RESPOND. IT FELT LIKE DRIVING A BOAT IN THE WATER WHERE THERE IS A DELAY. THE CAR WENT WHERE IT WANTED TO GO. I COULD KEEP IT SOMEWHAT STRAIGHT, BUT THERE WAS NO RESPONSIVENESS. I WAS AT THE MERCY OF THE OTHER DRIVERS. I STAYED IN THE OUTSIDE LANE WITH MY HAZARDS ON. I DON'T KNOW HOW TO DESCRIBE IT, BUT IT WAS LIKE IT WOULDN'T SLOW DOWN WHEN I TRIED TO TAKE MY FOOT OFF THE ACCELERATOR IN RESPONSE TO IT DRIFTING, IT CHOKED LIKE IT WAS GOING TO STALL. IT BEHAVED LIKE A STICK BUT ITS AN AUTOMATIC. AND IT WAS LIKE THE TIRES "BOUNCED" IN THE SNOW. ITS THOSE LITTLE TIRES. THE REASONS TO NOT OWN THIS CAR JUST KEEP ADDING UP. I'M TERRIFIED HOW I'LL GET THROUGH THE REST OF THE WINTER BASED ON DRIVING LAST NIGHT. I'VE NEVER FELT SO OUT OF CONTROL IN SUCH CONDITIONS. IT WASN'T THAT BAD OUT. I SHOULD HAVE HAD MORE CONTROL. THIS VEHICLE SHOULD NOT BE ALLOWED ON THE ROAD IN THE WINTER TIME. THEY SHOULD RECALL THE VEHICLE OR HAVE TO BUY THEM BACK AT THE COST OWED. I CAN'T BELIEVE IT'S LEGAL TO ALLOW A VEHICLE THAT PERFORMS SO POORLY IN MODERATE WINTER WEATHER TO BE ON THE ROAD. HOW WILL I GET THROUGH THE WINTER? I NOW WANT TO GET RID OF THIS VEHICLE ASAP BEFORE I END UP DEAD. *TR

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ON MONDAY, OCTOBER 14, 2013 I WAS TRAVELING EAST BOUND ON US17 IN SUFFOLK, VA AT APPROXIMATELY 8:30PM AT THE POSTED SPEED LIMIT OF 50MPH WHEN I STRUCK A FULL-SIZED MALE DEER HEAD-ON. HE CAME OUT OF NOWHERE - HE WAS NOTIN THE ROAD OR MY LINE OF VISION PRIOR TO ME STRIKING HIM. THE VEHICLE CAME TO AN ABRUPT HALT, BUT NO AIRBAGS DEPLOYED. THE DEER FLEW INTO THE MEDIAN, WHERE IT DIED. I IMMEDIATELY CONTACTED THE LOCAL POLICE AND I HAVE AN INCIDENT REPORT. I THEN CONTACTED MY INSURANCE COMPANY AND ARRANGED FOR THE VEHICLE TO BE REPAIRED. NO ONE CAN TELL ME WHY THE AIRBAGS DID NOT DEPLOY. I HAVE PICTURES FROM ALL SIDES OF THE VEHICLE DETAILING THE DAMAGE. I WOULD THINK THAT A HEAD-ON COLLISION AT 50MPH WOULD WARRANT AN AIRBAG DEPLOYMENT. I NO LONGER FEEL SAFE IN THIS VEHICLE, AND AM NOW AFRAID TO DRIVE AT NIGHT. I HAVE FILED A COMPLAINT WITH HYUNDAI DIRECTLY, AND THEY HAVE SENT ME A LAUNDRY LIST OF ITEMS THAT THEY WANTED ME TO PROVIDE TO THEM. PER MY PHONE CALL WITH THEM THIS MORNING, THAT INFORMATION WAS RECEIVED ON 11/04/13. ON 11/24/13, THE "INDEPENDENT INVESTIGATOR" CONTACTED ME REGARDING A VISIT TO MY VEHICLE TO MAKE A DOWNLOAD FOR HYUNDAI THE NEXT DAY. HE DID SO, AND TOOK A LOT OF PICTURES AND WAS WITH THE VEHICLE FOR OVER AN HOUR. I ALSO FORWARDED HIM THE PHOTOS THAT THE REPAIR SHOP TOOK. LAST NIGHT I CALLED AGAIN, AND WAS GIVEN THE NAME OF "[XXX]" AS THE ONE ASSIGNED TO MY CASE. TO DATE, I HAVE YET TO HAVE ANY CORRESPONDENCE WITH THIS [XXX]. I AM VERY DISSATISFIED, I FELL UNSAFE, AND AM COMPLETELY FRUSTRATED WITH HYUNDAI RIGHT NOW. THE AIRBAGS, PER THEIR OWN MANUAL, SHOULD HAVE DEPLOYED AT A HEAD-ON 50MPH CRASH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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