What 135 owners told NHTSA about the 2013 Hyundai Accent 5

Sunday, while I was sitting in my car I noticed smokes coming from the hood. I then noticed it getting thicker and I saw a flame under the steering wheel. I called the fire department. While I was waiting, the car engulfed into flames and was completely burnt. I wasn’t notified about a recall on the car. I had to find out on my own on 12/14/2024. The incident happened 12/08/2024. I filed a police report and had to get the car towed. I can contact the police department for the report number, I only received a card.

NHTSA ODI 11630707

The contact owns a 2013 Hyundai Accent. The contact stated that while operating the vehicle, the vehicle had experienced unintended acceleration on several occasions. After parking the vehicle in the garage and switching to the park position, the vehicle had experienced unintended acceleration and crashed into the back wall of the garage. The cause of the failure was not determined. No injuries were reported. The manufacturer was notified of the failure but no assistance was offered. The vehicle was examined by an independent mechanic but the no cause no problem was found. The failure mileage was 2,154.

NHTSA ODI 11594857

The contact owns a 2013 Hyundai Accent. The contact stated that while driving at an undisclosed speed, a pedestrian informed her that the vehicle was on fire. The contact saw smoke coming from under the hood. The contact exited the vehicle and an individual with a tow truck approached her with his fire extinguisher and extinguished the fire coming from under the hood. The vehicle was towed back to her residence, where it caught fire again all throughout the vehicle. The fire department arrived on the scene and extinguished the fire. No injuries were sustained nor medical attention was needed. A Police report was filed. The vehicle was towed to a junkyard. The insurance company had not yet deemed the vehicle destroyed. The contact was relating the failure to an NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) letter she had received. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

NHTSA ODI 11593470

While driving the vehicle on the freeway it began to slow down and I was no longer able to accelerate. After attempting to pull over, other vehicles began blowing their car horns to let me know something was wrong. Once I came up on the off ramp, the inside of the car began filling with smoke. I had to open the door and jump from the vehicle while it was still in motion. At that moment it became fully engulfed with fire. I have since found out via the internet that a recall has been issued for the vehicle. I have not received any official notice from the car manufacture. The car was a total loss as it was completely destroyed as it burned on the side of the road. My safety was risked as I was driving my car while it was on fire and I had to jump from a moving vehicle to avoid being burned in fire.

NHTSA ODI 11583174

During cold weather, the trunk lid will suddenly fall when reaching into the trunk. The lid does not need to be bumped for it to fall. I believe it can be inspected upon request. Safety at risk when it suddenly falls. My husband had the trunk lid fall on the base of his neck at the top of his spine when the trunk lid suddenly fell. I had the trunk lid fall on top of my head leaving a goose egg bump when loading luggage in the car. No the problem has not been reproduced by the mentioned entities. No the problem hasn’t been inspected by the mentioned entities. No. There were no warnings when the trunk lid suddenly fell.

NHTSA ODI 11556778

I was driving and I tried to stop and couldn’t and someone ran the stop sign and I hit them and totalled my car and I just got off the phone with the investigator and they said it was due to my abs. And I seen the abs light on my dash and when I took it to bridgt breaks they told me it was fine

NHTSA ODI 11554379

I was driving home with my children from the store, when my car started smoking, shut off, and the engine caught on fire. I barely made it out of the car with my toddlers before the whole thing was engulfed, and I lost all of my money, cards, and the majority of our clothing, as it had been in the trunk after having finished washing it at the laundromat up the street.

NHTSA ODI 11546762

The AEB light came on in car. Car was brought home 15 min later and parked in driveway. 3 hours later the car went on fire. The fire department inspected and said it was a mechanical issue. The car was totaled by the insurance company the next day. The engine was burned and the fire department disconnected the battery after fire out.

NHTSA ODI 11533027

ANTILOCK BREAK MODULE IS BURNED.

NHTSA ODI 11453391

ON 5/15/2013 MY DAUGHTER WAS INVOLVED IN A 1 VEHICLE ACCIDENT ON INTERSTATE 40 EAST IN AMARILLO TEXAS. SHE WAS DRIVING A 2013 HYUNDAI ACCENT LEASED NEW IN FEBRUARY. THIS WAS A VIOLENT CRASH IN WHICH THE CAR ROLLED NUMEROUS TIMES. NOT ONE AIRBAG DEPLOYED AND THE CAR WAS A TOTAL LOSS. NEITHER HYUNDAI NOR THE DEALER SEEMED WORRIED ABOUT THE SITUATION. I SPOKE WITH BOTH HYUNDAI AND AMARILLO HYUNDAI AND WAS BLOWN OFF. SAFETY APPARENTLY IS NOT THEIR PRIORITY, JUST THE SALE OF AN UNSAFE PRODUCT. *JS

NHTSA ODI 11242595

MY DAUGHTERS WERE IN A THREE CAR ACCIDENT ON 13 JUNE 2019. THEY WERE REAR ENDED WHICH CAUSED THEM TO HIT ANOTHER CAR IN THE REAR; NO AIR BAGS DEPLOYED. THEY SUFFER FROM NECK PAINS, SHOULDER PAINS, BACK PAINS, AND HEADACHES. WHY INSTALL AIRBAGS IF THE ARE GOING TO BE NO USE DURING AN ACCIDENT?!? I'M VERY DISAPPOINTED IN HYUNDAI!!!

NHTSA ODI 11221000

TL* THE CONTACT OWNED A 2013 HYUNDAI ACCENT. WHILE DRIVING 45 MPH, THE VEHICLE CAME TO A STOP AND THE ENGINE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11170791

TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE RAN THE STOP LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE SPUN AND COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, NECK, SHOULDER, BACK, HIP, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LEFT ANKLE, HEAD, RIGHT ARM, WRIST, HAND, BACK, NECK, AND CHEST INJURIES. THE REAR PASSENGER SUSTAINED NECK, BACK, PELVIS, ANKLE, AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE AIR BAG FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 11439414. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ODI 11111223

OUR 2013 HYUNDAI ACCENT CAUGHT ON FIRE WAS BURNT SO BADLY THAT THE PASSENGER FRONT TTIRE MELTED. THE FIRE STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY 7 HOURS IN THE PARKING LOT AT WORK WHEN IT WAS REPORTED TO BE ON FIRE.

NHTSA ODI 11071669

VEHICLE WAS STOPPED IN TRAFFIC ON CITY STREET. AN SUV DRIVEN BY AN 86 YEAR OLD DRIVER CRASHED INTO THE REAR AND PUSHED THE VEHICLE INTO A TRUCK STOPPED IN FRONT OF THE VEHICLE. VEHICLE WAS A TOTAL LOSS. NONE OF THE AIR BAGS INFLATED EVERY ONE OF THE AIRBAGS IN THE VEHICLE THAT HIT MINE DID INFLATE.

NHTSA ODI 10928276

TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. WHILE DRIVING 15 MPH, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10903354

I WAS DRIVING ON A STREET WHEN I WENT TO MAKE A STOP. I WAS GOING ABOUT 15-20MPH AND HAD 3 CAR LENGTHS ROOM AHEAD OF ME. I TRIED TO PRESS ON THE BRAKES TO MAKE A STOP, AND THE BRAKES DID NOT WORK. THE BRAKES ENDED UP SHAKING AND THE BRAKE PEDAL KICKED BACK AT ME. IT SEEMED AS IF ABS KICKED IN PREMATURELY, OR ESC KICKED ON PREMATURELY. MY WHEELS LOCKED UP CAUSING MY CAR TO SLIDE INTO THE CAR AHEAD OF ME. I AM NOT A MECHANIC SO I AM NOT SURE WHICH. I HIT A VEHICLE IN FRONT OF ME. I TOOK MY VEHICLE TO A THIRD PARTY DEALERSHIP WHO RAN A DIAGNOSTIC ON MY VEHICLE AND SAID WITHOUT A DOUBT THAT MY PRIMARY PRESSURE CENSOR MALFUNCTIONED, AS WELL AS A BRAKE SWITCH ERROR OCCURRED. THE MECHANIC SAID THIS IS WITHOUT A DOUBT THE REASON THE BRAKES MALFUNCTIONED. I TRIED TO CALL HYUNDAI, WHO TOLD ME THEY COULDN'T GET THE VEHICLE IN THE SHOP & TO KEEP DRIVING IT FOR ANOTHER 2 WEEKS UNTIL I COULD GET IT IN THEIR SHOP. I CALLED HYUNDAI OF AMERICA & THEY KEEP PASSING ME OFF. FINALLY I GOT A HOLD OF A CLAIM PERSON, WHO SAID I NEEDED TO GET CERTAIN PAPERWORK IN WITHIN 30 DAYS OF THE INCIDENT IN ORDER FOR THEM TO INVESTIGATE. NOW THAT THE PAPERWORK IS IN, THEY SAY IT WILL TAKE ANOTHER 6-8 WEEKS TO MAKE A DECISION (THEY HAVE SAID NOTHING ABOUT INSPECTING THE VEHICLE). I AM NOW TERRIFIED TO DRIVE AND WILL NEVER EVER OWN ANOTHER HYUNDAI AGAIN! WORST CUSTOMER SERVICE EVER, AND I DO HAVE PROOF FROM A MECHANIC THAT THIS IS NOT MY FAULT. PER THE SERVICE GUYS IN HYUNDAI, THEY SAID THEY CAN NOT DUPLICATE THE ISSUE (THEY ONLY DRIVE IT FOR 2 MILES) SO THEY WILL NOT BE PUTTING MORE TIME OR MONEY INTO FIGURING IT OUT.

NHTSA ODI 10825331

ON THURSDAY OCT. 9. 2014 I WENT TO MY CAR PARKED IN DRIVEWAY TO GO TO WORK. I WENT TO TURN KEY HEARD RADIO COME ON THEN AN EXPLOSION. I WENT BACK INTO SEAT LEFT HAND FORWARD. I DID NOT KNOW WHAT WAS GOING ON. I REALIZED AIRBAG WAS OUT IN STEERING WHEEL, DID NOT KNOW IF CAR WAS ON FIRE, GOT OUT CALLED 911. BY DIVINE INTERVENTION MY INJURY'S WERE MINOR BURN ON MY ARM WHICH WAS CLEANED UP AT SITE, MY HOME IN DRIVEWAY, FIRE REPORT STATED NOTICED MINOR BURNS ON FACE, I WAS NOT AWARE, UPSET AND IN SHOCK. I WENT UP WITH TOW TRUCK DRIVER TO DEALERSHIP WHERE I PURCHASED CAR BRAND NEW ONLY YEAR OLD, UNDER 11000 MILES ON IT. I DEMANDED A CAR TO USE, I WAS CRYING AT DEALERSHIP. MANUFACTURE TRIED TO SAY IT WAS AN INSURANCE PROBLEM WHICH IT IS NOT, CAR BLEW UP IN MY FACE WHEN I STARTED IT. DEALERSHIP CAME THRU AND HAS LET ME USE A CAR FOR TIME BEING. I AM TRYING TO DEAL WITH MANUFACTURE AND IT IS NOT EASY. I DO NOT WANT CAR BACK AND I WANT THEM TO PAY IT OFF. THEY AGREED TO OUTSIDE INSPECTOR AND NOW I FIND OUT I WILL NOT BE ALOUD REPORT. SO NOW I DEMANDED THAT I HIRE SOMEONE AND WE ALL GO INVESTIGATE CAR AT SAME TIME, THEY AGREED, STILL A WORK IN PROGRESS AT THIS MOMENT IN TIME, I DO NOT KNOW WHAT TYPE AIRBAGS THEY USE BUT I HAVE A RIGHT TO KNOW EXACTLY WHAT WENT WRONG AND FOR OTHER PEOPLE. I AM LUCKY TO BE ABLE TO TELL THIS STORY. *TR

NHTSA ODI 10649921

TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT SHORTLY AFTER STOPPING AND PARKING THE VEHICLE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE REAR OF A PARKED VEHICLE. THE CONTACT INDICATED THAT ALTHOUGH THE BRAKES WERE ENGAGED THE ACCELERATOR PEDAL ERRONEOUSLY WENT TO THE FLOOR AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO BOTH KNEES AND TO THE NECK DURING THE CRASH. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI 10649677

TL* THE CONTACT OWNS A 2013 HYUNDAI ACCENT. THE CONTACT STATED THAT THE CLUTCH WAS DEPRESSED INADVERTENTLY WHICH CAUSED THE VEHICLE TO CRASH INTO A CEMENT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED LACERATIONS TO THE FOREHEAD AND KNEE WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

NHTSA ODI 10636963

I WAS DRIVING DOWN THE STREET TO MY SISTER HOUSE, WHEN I GOT TO HER HOUSE I PULLED UP BEHIND HER CAR APPROXIMATELY 10 TO 15 FT. ON THE CURB AND ON THE STREET, I STOPPED THE CAR, PUT IN IN PARK WHILE STILL RUNNING, WHEN I TOUCHED THE SWITCH TO TURN THE CAR OFF, THE GAS PEDAL WENT TO THE FLOOR AND THE CAR RAN INTO THE CAR IN FRONT OF ME NOT EJECTING THE SEAT BELT. *TR

NHTSA ODI 10615973

I WAS HIT ON THE LEFT FRONT QUARTER PANEL AREA SO HARD THE CAR SPUN AROUND. THE SIDE AIRBAGS DEPLOYED BUT NOT THE FRONT ONES. I HAD MY SEATBELT ON HOWEVER WAS SLAMMED AGAINST THE STEERING WHEEL AND MY HANDS IMPACTED THE PASSENGER WINDSHIELD. I WAS RENDERED UNCONSCIOUS AND HAD A TEMPORARY LAPSE OF MEMORY. I KNOW HAVE A PINCHED NERVE IN MY LOWER LEFT BACK AND SEVERE PAIN AND BRUISING IN BREAST RIGHT SHOULD AREA. I HAVE BEEN TOLD THAT IT COULD TAKE WEEKS OR MONTHS TO HEAL. MY DAUGHTER BOUGHT THE CAR BRAND NEW A FEW MONTHS AGO AND WAS NEVER ADVISED OF ANY RECALL/SAFETY ISSUES. *TR

NHTSA ODI 10560580

I WAS IN AN ACCIDENT ON OCTOBER 14, 2013 WHERE I STRUCK A DEER HEAD ON AT 50MPH AND THE AIRBAGS DID NOT DEPLOY. I WROTE TO HYUNDAI AND COMPLAINED, AND AFTER THEIR "INVESTIGATION", THEY DETERMINED THAT I WAS NOT ENTITLED TO ANY ASSISTANCE. WELL, TWO NIGHTS AGO, ON WEDNESDAY, DECEMBER 18, 2013, I STRUCK AND WENT UNDER A FORD F150 TRUCK. I WAS PINNED IN THE VEHICLE. MY AIRBAG DID NOT DEPLOY - AGAIN. HOW AM I TO FEEL SAFE IN THIS VEHICLE? THEIR "INVESTIGATION" SAID THAT THE AIRBAGS WERE IN WORKING ORDER AND THAT SIMPLY HITTING A DEER WOULD NOT MAKE THEM GO OFF. WELL, THIS TIME I HIT AND WENT UNDER A VEHICLE AND WAS PINNED IN MY VEHICLE AND THEY STILL DIDN'T GO OFF. I AM SO DISAPPOINTED IN HYUNDAI. THIS WAS MY FIRST NEW CAR. AND IT HAS LASTED ME 1 1/2 YEARS, NOT EVEN. I WAS NOT CITED FOR THE ACCIDENT AS THE OFFICER SAID IT WAS NOT MY FAULT. MY INSURANCE COMPANY IS CONSIDERING TOTALING THE VEHICLE. I AM BEYOND UPSET. I'M OPENING ANOTHER COMPLAINT AGAINST HYUNDAI, MAYBE THEY WILL "GET IT" THIS TIME. THIS IS UNACCEPTABLE!!!!! *TR

NHTSA ODI 10556796

ON MONDAY, OCTOBER 14, 2013 I WAS TRAVELING EAST BOUND ON US17 IN SUFFOLK, VA AT APPROXIMATELY 8:30PM AT THE POSTED SPEED LIMIT OF 50MPH WHEN I STRUCK A FULL-SIZED MALE DEER HEAD-ON. HE CAME OUT OF NOWHERE - HE WAS NOTIN THE ROAD OR MY LINE OF VISION PRIOR TO ME STRIKING HIM. THE VEHICLE CAME TO AN ABRUPT HALT, BUT NO AIRBAGS DEPLOYED. THE DEER FLEW INTO THE MEDIAN, WHERE IT DIED. I IMMEDIATELY CONTACTED THE LOCAL POLICE AND I HAVE AN INCIDENT REPORT. I THEN CONTACTED MY INSURANCE COMPANY AND ARRANGED FOR THE VEHICLE TO BE REPAIRED. NO ONE CAN TELL ME WHY THE AIRBAGS DID NOT DEPLOY. I HAVE PICTURES FROM ALL SIDES OF THE VEHICLE DETAILING THE DAMAGE. I WOULD THINK THAT A HEAD-ON COLLISION AT 50MPH WOULD WARRANT AN AIRBAG DEPLOYMENT. I NO LONGER FEEL SAFE IN THIS VEHICLE, AND AM NOW AFRAID TO DRIVE AT NIGHT. I HAVE FILED A COMPLAINT WITH HYUNDAI DIRECTLY, AND THEY HAVE SENT ME A LAUNDRY LIST OF ITEMS THAT THEY WANTED ME TO PROVIDE TO THEM. PER MY PHONE CALL WITH THEM THIS MORNING, THAT INFORMATION WAS RECEIVED ON 11/04/13. ON 11/24/13, THE "INDEPENDENT INVESTIGATOR" CONTACTED ME REGARDING A VISIT TO MY VEHICLE TO MAKE A DOWNLOAD FOR HYUNDAI THE NEXT DAY. HE DID SO, AND TOOK A LOT OF PICTURES AND WAS WITH THE VEHICLE FOR OVER AN HOUR. I ALSO FORWARDED HIM THE PHOTOS THAT THE REPAIR SHOP TOOK. LAST NIGHT I CALLED AGAIN, AND WAS GIVEN THE NAME OF "[XXX]" AS THE ONE ASSIGNED TO MY CASE. TO DATE, I HAVE YET TO HAVE ANY CORRESPONDENCE WITH THIS [XXX]. I AM VERY DISSATISFIED, I FELL UNSAFE, AND AM COMPLETELY FRUSTRATED WITH HYUNDAI RIGHT NOW. THE AIRBAGS, PER THEIR OWN MANUAL, SHOULD HAVE DEPLOYED AT A HEAD-ON 50MPH CRASH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10555016

ON MONDAY, OCTOBER 14, 2013 I WAS TRAVELING EAST BOUND ON US17 IN SUFFOLK, VA AT APPROXIMATELY 8:30PM AT THE POSTED SPEED LIMIT OF 50MPH WHEN I STRUCK A FULL-SIZED MALE DEER HEAD-ON. HE CAME OUT OF NOWHERE - HE WAS NOTIN THE ROAD OR MY LINE OF VISION PRIOR TO ME STRIKING HIM. THE VEHICLE CAME TO AN ABRUPT HALT, BUT NO AIRBAGS DEPLOYED. THE DEER FLEW INTO THE MEDIAN, WHERE IT DIED. I IMMEDIATELY CONTACTED THE LOCAL POLICE AND I HAVE AN INCIDENT REPORT. I THEN CONTACTED MY INSURANCE COMPANY AND ARRANGED FOR THE VEHICLE TO BE REPAIRED. NO ONE CAN TELL ME WHY THE AIRBAGS DID NOT DEPLOY. I HAVE PICTURES FROM ALL SIDES OF THE VEHICLE DETAILING THE DAMAGE. I WOULD THINK THAT A HEAD-ON COLLISION AT 50MPH WOULD WARRANT AN AIRBAG DEPLOYMENT. I NO LONGER FEEL SAFE IN THIS VEHICLE, AND AM NOW AFRAID TO DRIVE AT NIGHT. I HAVE FILED A COMPLAINT WITH HYUNDAI DIRECTLY, AND THEY HAVE SENT ME A LAUNDRY LIST OF ITEMS THAT THEY WANTED ME TO PROVIDE TO THEM. PER MY PHONE CALL WITH THEM THIS MORNING, THAT INFORMATION WAS RECEIVED ON 11/04/13. TODAY IS 11/18/13, AND I HAVE YET TO HEAR BACK FROM HYUNDAI REGARDING THEIR END OF THE "INVESTIGATION". *TR

NHTSA ODI 10552709