What 185 owners told NHTSA about the 2013 GMC Yukon Xl

The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle lost automotive power. The contact pulled over to the shoulder lane and attempted to shift to park(P); however, the vehicle failed to shift to park(P). No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the failure of the battery light being illuminated was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11719491

Steering wheel will not lock when in park and the vehicle is turned off. This is referring to the Steering/Shifter Recall (13V-001).

NHTSA ODI 11692689

Odometer Fraud. The contact owned a 2013 GMC Yukon. The contact sold a vehicle to an independent company, Pedal.com; however, was advised that the vehicle was sold to an individual and the odometer appeared to be altered. The contact stated that another individual discovered that there was a mileage discrepancy after the purchase. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 119,000. It was later discovered that the mileage was 273,000.

NHTSA ODI 11691022

Vehicle equipped with 6.2l v8 engine. Have been experiencing hesitation upon acceleration, decrease in power/reduced performance, trouble starting, abnormal shifting (particularly from 2nd to 3rd and 3rd to 4th gear) for about two months. On two separate occassions(once about 1yr ago and the second time about a week ago) during normal use of the vehicle, the car started to shudder and the CEL began flashing. Both times I immediately pulled over and shut off the vehicle. Fluids were good, car has never overheated, regular maintenance has been performed as well. When I turned the car back on, the light was off and didn't show any signs that there was an issue. Two days ago during normal use of the car at about 35mph, a loud knocking/ticking sound started. I was about 1/8 mile from my destination so I attempted to make it there. Driveway is uphill and when I accelerated to get up the hill the sound got much louder and ticking was twice as fast. Shut off the car, let it cool, and knocking sound was just as bad the next time I started the car. Had the car towed to prevent damaging the vehicle further. This car is financed and i have three payments left on the 54 month contract. Today i reached out to the dealer about the issue and asked if I should bring my car to their service dept. I explained how i have been experiencing most of the issues that GM has identified as warning signs that indicate a potential engine failure and I was told theres no way my car has a recalled engine and the guy laughed at me when I tried to give him the information I found on the NHTSA website. Not really sure who I'm supposed to call to get some help with this issue.

NHTSA ODI 11671134

The contact owns a 2013 GMC Yukon XL. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated; however, the "Service Engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the lifters needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the lifters needed to be replaced once again. The vehicle was repaired however, the failure persisted. The vehicle was taken to a dealer again to be diagnosed; however, the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

NHTSA ODI 11647881

I received a safety recall notice for my vehicle and scheduled an appointment for repair, #N212328790. Upon arriving, the dealer advised me there was a very small crack in the dash and if the dash cracked during the removal or installation, GM would NOT reimburse for any damage to the dash. The default was with the manufacturer and if they didn't replace it correctly, I'd be out serious money to replace and maintain the value of the vehicle.

NHTSA ODI 11605190

The contact owns a 2013 GMC Yukon XL. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that should the dashboard get cracked, replacing the dashboard would be at his expense. The contact called another local dealer, Cannon Motors LLC (100 N Thacker Lp., Oxford, MS 38655), who informed the contact about the dashboard possibly being cracked and the associated fees. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 156,000. Parts distribution disconnect.

NHTSA ODI 11594210

The issue is that we have to sign off on liability for the dealer to install the new safety airbag to state that we are accepting a cracked dashboard. This is ridiculous and the manufacturer (GMC) should have to replace the dashbboard along with the air bag.

NHTSA ODI 11555317

TRACTION CONTROL WARNING LIGHT INDICATE STABILITRAC NEEDS SERVICE AND IS NOT ON. OBD CODE READS BAD STEERING SENSOR. ACCORDING TO OTHER GM OWNERS ONLINE THIS IS A CONSTANT PROBLEM WITH THESE VEHICLES. MANY SHOW THE REPAIR INSTRUCTIONS ON LINE. THE WARNING LIGHT HAS BEEN OFF AND ON FOR SOME TIME WHEN CAR IS COOL ITS OFF WHEN IT SETS IN THE SUN IT GOES ON. I HAVE CONTACTED THE TOPEKA KS GM DEALER TWICE THIS WEEK TO GET THE COST TO REPLACE THIS SENSOR AND AM TOLD THEY WILL CALL ME BACK BUT NO ONE HAS.

NHTSA ODI 11532374

UNKNOWN. Truck would not move out of gear as the gear shift was just moving up and down and not catching any gears

NHTSA ODI 11525259

Stopped at a light and went to pull off when the light turned green and the car would not move at the speed of gas I was giving it coasted into the Intersection. I had to turn the car off in the middle of an intersection, restart it and shift back into drive as I got down the road it did the same thing I’ll be in drive and go to apply gas and seems as though the transmission slips causing unsafe driving.

NHTSA ODI 11504537

The truck locks start locking and unlocking on their own, the stabilitrac and traction control will cycle between on and off, the motor will shut off, it goes to limp mode, check engine light comes on, traction control light comes on, abs light comes on, it has stalled in drive throughs on the interstate, driving around town, the vehicle is at pat clemons gmc in boone iowa, they replaced the bcm and it is still happening, there is an nhsta campaign #14V61400 for a chassis control module recall, this vehicle vin is not in that, but it does exhibit all the symptoms mentioned in the recall, very much a safety issue as it can happen anytime, especially when it is raining or snowing, started about a year ago

NHTSA ODI 11497876

I call this a "Panic breaking defect" I have experienced this on two different GMC vehicles manufactured 14 years apart. The first was a 1999 GMC suburban with mechanically operated throttle control. The second was my present GMC Yukon XL Denali with electronic throttle control. The defect: The close proximity of the accelerator pedal to the brake pedal makes it possible to have the right foot on both pedals at the same time. This results in high engine RPM and full breaking pressure, however, the anti-lock breaking system releases and re-applies the break pressure repeatedly allowing the vehicle to lunge forward a short distance on each cycle. To remove ones foot from the both pedals so as to apply it to just the break would result in the vehicle, engine being at high RPM, to allow the vehicle to speed forward resulting in a serious collision. True one could use the left foot, if able, on the break and then remove the right foot, allowing the engine to return to idle but on modern automatic transmission equipped cars where the left foot plays essentially no part in driving, such an action is not likely to occur. Also the ignition key could be turned off but with both hands employed to apply maximum pressure on the steering wheel to ensure maximum braking effort, that is not likely to occur either, besides that would result in lack of power steering and vacuum boost to the break system. A proposed solution: In a drive by wire environment it would be simple to send an idle signal to the throttle body every time the break pedal is pressed and this is the condition which occurs in a normal breaking situation. I have related this to the service manager of my local dealer and have also communicated it to General Motors Customer Support even offering to demonstrate the problem but have received no response. After all I am only a lowly customer and it matters not that I am also a retired Engineer!

NHTSA ODI 11494401

Monday 5th 2022, (2pm)I was driving with the AC on high as I had just left the mall. The interior was hot. As I left the mall and came to a stop light...the car would rev at stop, and continue to do so until the light changed. I had the oil and transmission fluid changed at 135000. It is currently at 138000. I turned off the AC because it did not seem to work (to cool the car down) and rolled the windows down and open the sun roof. Tuesday 6th, I was leaving the store (4pm) and again I turned the AC on and approached a stop light. When I stopped at the light, the car started revving or idling in pulses again as it did on Monday, however as I went to turn right onto the street, there was no power steering at all. Startled, I pressed the brake, shifted into park, turned the SUV off. Then restarted the SUV and the steering had returned to normal. I kept the AC off and drove home.

NHTSA ODI 11483232

The contact owns a 2013 GMC Yukon Denali XL. The contact stated that while at a stop light, the vehicle suddenly started fluctuating while idling. The A/C was activated and the contact noticed that the vehicle was not being cooled inside the cabin. The contact stated that the failure recurred the following day. The contact stated that while attempting to make a right turn, the vehicle lost power steering functionality. The contact turned off the vehicle and shifted into park(P). The contact restarted the vehicle and the A/C unit independently turned off. Additionally, the vehicle regained power steering functionality and the vehicle idled as designed. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 138,000.

NHTSA ODI 11483234

Was told by my local dealer that they did not have to complete to recall unless I signed a document holding them blameless if they cracked my dashboard or cracked it worst than it already is. I declined to sign until I could investigate why I absolutely had to sign a document absolving GM of their bad design. I believe it to be unjust and insulting that we are required to choose between the safety of our vehicles vs the possible destruction of the interior due to GM's poor design. I did not get a picture of the document before I left the dealer but was told I could bring it back later if I wanted it fixed but I would have to sign the document.

NHTSA ODI 11472498

In my 2013 Yukon Denali XL the dash has cracked. It is very common for these to crack over time and I think they should fix it. Also the seat on the driver side is torn.

NHTSA ODI 11465544

On Feb.21-2020 cracks were noticed on all four tires [ only 11,000 miles ] and rubber started to fall off [separation] pics att. With side walls cracking, are these tires safe? [ from blow out ]? I am a senior cit. and do not have the $1500. to replace these four tires, is there a recall? Continental Tire needs to pay $1500. to me or replace, balance and install all four tires at no charge to [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). Tire company wants consumer to pay to have these tire replaced.

NHTSA ODI 11462768

The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 35 MPH, the air bags inadvertently deployed. The contact stated that there were no warning lights illuminated. The contact stated that he was not involved in any crash and did not know what caused the failure. The contact stated that there was no injury. The contact stated that he then rolled the air bags up in order to be able to see as he drove the vehicle to his residence. The contact stated that he contacted the dealer who informed him that the failure was not related to NHTSA Campaign Number: 21V054000 (Air Bags). The contact stated that he had not contacted the manufacturer. The failure mileage was 190,000.

NHTSA ODI 11458680

When driving my steering wheel jerks causing vehicle to veer, stabilitrak snd traction lights flash, lights flicker all the while driving. Vehicle nearly lost control while doing so. Auto shop cannot duplicate the issue nor any codes pop up . Very dangerous for a family while we are driving and saw many complain about this issue.

NHTSA ODI 11458259

The contact owns a 2013 GMC Yukon equipped with Continental tires, Tire line: General Grabber A/TX, Tire Size: 265/70/R17, DOT Number: A3AHHMWW. The contact stated that all four tires had cracks forming on the treads, and the rubber was detaching from the tires. The dealer was made aware of the failure; however, the tires were not replaced. The manufacturer was made aware of the failure and informed the contact to send the affected tires to their location in North Carolina for inspection. The vehicle and tire failure mileage was not provided.

NHTSA ODI 11457612

The contact owns a 2013 GMC Yukon. The contact stated while her son was driving approximately 20 MPH the driver's side curtain, passenger side curtain and ceiling air bags deployed with no accident occurring. The contact stated her son did not see any warning light illuminated. The contact's son safely pulled over to the side of the road and turned the vehicle off. The contact's son attempted to restart the vehicle, however it took several attempts to restart the vehicle. The son suffered injuries to the left side of his face and top of head, but did not seek medical attention. The vehicle had not been taken to local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 108,000.

NHTSA ODI 11457127

The contact’s son owned a 2013 GMC Yukon XL. The contact stated while her son was driving 25 MPH on an icy roadway while slowing down to change lanes he lost control of the vehicle after hitting a patch of ice. There was no warning light illuminated. The vehicle went off the road ran through a residential fence, then collided with a parked vehicle with the rear end, ricocheted off that vehicle, then slid and collided with a tree on the driver’s side door. The contact stated that the air bags failed to deploy. A police report was filed. The contact stated her son was not injured. The vehicle was drivable and driven back to the contact's residence. Later the vehicle was towed to a local dealer where an insurance adjuster declared the vehicle a total loss. The contact stated that she had received a notification for NHTSA Campaign Number: 21V054000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was 174,000.

NHTSA ODI 11454133

There is an issue with the radio head unit that causes a high pitched noise, even when the radio is off. It happens with anything connected to the radio, like the indicator, seatbelt warning, door ajar warning. The high pitch noise causes migraines and nausea in drivers and passengers. Issue has been ongoing for months. All 3 radio heads installed by dealer have emitted this sound. Dealer refuses to send in 3rd new unit. Relief from sound only happens when the fuse for the radio head unit is pulled. Attaching a picture of the sound frequency after opening the door, car not on.

NHTSA ODI 11449139

Vehicle is kept inside in a garage in Pennsylvania with 53000 original miles. While driving the vehicle a heard a sound that sounded like plastic cracking, low and behold I watched a crack form beginning at the split between the upper dash panel and the larger dash and it continued over the instrument cluster. I also noticed another smaller crack in the panel surrounding the air bag, of which as also been recalled but no solution as of today. Upon researching further I find I am not alone, this is an obvious defect in either part material or assembly and should be covered by a recall. Dealer replacement for this will run around 1,000 dollars. I am worried that if I am involved in an accident not only do I have to worry about pieces of metal being propelled into a passenger now I also have to worry about plastic from a defective dash. Thank you for you attention to this matter.

NHTSA ODI 11441909