What 1,774 owners told NHTSA about the 2013 Ford Fusion Energi

THE ENGINE ISSUE:VEHICLE INTERMITTENTLY STALLS WHILE BACKING, AND DRIVING. THE ELECTRICAL THROTTLE BODY WAS SUBJECT TO A FORD ' CUSTOMER SATISFACTION PROGRAM 13N03', THAT PROGRAM HAS NOW EXPIRED, AND ANY VEHICLES WITH THE NOW MALFUNCTIONING THROTTLE BODY WILL RECEIVE NO WARRANTY, OR COMPENSATION FOR REPAIR COSTS. WHEN THE VEHICLE STALLS WHILE DRIVING, ESPECIALLY AT HIGHWAY SPEEDS, THIS PRESENTS AN EXTREMELY DANGEROUS SITUATION. THE STEERING ISSUE: TWO RECALLS WERE ISSUED FROM FORD REGARDING THIS ISSUE. FORD 13S06, NHTSA 13V232000 FORD 15S14, NHTSA 15V250000 OUR VEHICLE WA NOT SUBJECT TO THE FIRST RECALL, BUT WAS SUBJECT TO THE SECOND. THE RECALL WORK WAS PERFORMED BY THE ORIGINAL OWNER ON MAY 15, 2015, THE VEHICLE HAD APPROXIMATELY 30,000 MILES AT THAT TIME. THE DEALER INSPECTED THE STEERING GEAR MOTOR FOR MOUNTING BOLT CORROSION. THE BOLTS WERE APPARENTLY FOUND TO ALL BE INTACT, AND A SIMPLE 'ANTI RUST WAX' WAS APPLIED TO THE BOLTS. PER FORDS DIRECTIVE, IF ANY OF THE MOUNTING BOLTS WERE MISSING/BROKEN, A COMPLETELY NEW STEERING GEAR ASSEMBLY WAS TO BE INSTALLED. WE PURCHASED THE CAR IN THE SUMMER OF 2017, WITH 55,500 MILES ON IT. AT JUST OVER 60,000 MILES, THE POWER STEERING FAILED WHILE DRIVING. THIS IS MY 16 YEAR OLD DAUGHTERS CAR, AND ALL THESE MECHANICAL ISSUES HAVE OCCURRED WHEN SHE IS BEHIND THE WHEEL. THE INTERMITTENT STALLING, AND MOST RECENTLY THE COMPLETE LOSS OF POWER STEERING THANKFULLY DID NOT RESULT IN ACCIDENT OR INJURY. FORTUNATELY SHE WAS DRIVING IN A 30 MPH ZONE WHEN THE STEERING FAILED, AND WAS ABLE TO ALLOW THE CAR TO PULL TO THE SIDE OF THE ROAD. SHE WOULD HAVE NOT BEEN PHYSICALLY ABLE TO TURN THE VEHICLE, UNDER OTHER CIRCUMSTANCES. OUR LOCAL FORD DEALER ADVISED THAT FORD WOULD NOT ASSIST IN THE STEERING REPAIR. A SUBSEQUENT FOLLOW UP WITH FORD DIRECTLY VERIFIED SAME. BOTH OF THESE ISSUES SHOULD BE SUBJECT TO A SAFETY RECALL.

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WAS DRIVING HOME WHEN A FELLOW DRIVER NOTICED I HAD FLAMES COMING FROM UNDER MY ENGINE. I PULLED OVER AND DIDN'T SEE ANY FLAMES SO I LIFTED THE HOOD AND THERE WAS A SMALL FIRE COMING FROM THE ENGINE. THE FIRE WENT OUT ON ITSELF BUT I WAS STUCK ON THE INTERSTATE AND DIDN'T FEEL SAFE SO I MOVED VEHICLE TO SAFE SPOT. A FRIEND OF MINE SAID THAT IT WAS WEIRD FOR A CAR TO CATCH ON FIRE LIKE THAT SO HE SAID CHECK RECALL FOR VEHICLE. I CHECKED AND THE RECALL STATED THAT A FIRE COULD OCCUR IF THESE SPECIFIC THINGS OCCURRED. CAR WAS TOWED TO FORD DEALERSHIP AND VERIFIED OF RECALL. WAITING ON DIAGNOSIS NOW.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE STALLED. THE CONTACT PARKED THE VEHICLE AND NOTICED ANTI-FREEZE AND OIL HAD LEAKED ONTO THE GROUND. THE CONTACT'S DAUGHTER INFORMED HER OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO NORTH GATE FORD (8940 COLERAIN AVE, CINCINNATI, OH 45251) AND THEN TOWED TO WOODY SANDER FORD (235 W MITCHELL AVE, CINCINNATI, OH 45232, (513) 541-5586) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING, THE CONTACT HEARD THE RADIATOR BOILING AND A POPPING SOUND. THE CONTACT STATED THAT THE RADIATOR OVERHEATED AND THE VEHICLE STALLED. AS A RESULT, THE POWER STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS INFORMED THAT THE STEERING WAS DESIGNED TO SHUT DOWN TO PREVENT ENGINE FAILURE. THE COOLANT SYSTEM AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS THEN TAKEN BACK TO WOODY SANDER FORD WHERE THE DEALER STATED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

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MY 2013 FORD FUSION TITANIUMTRANSMISSION WENT OUT AT 80K. I WAS INFORMED BY THE DEALER THAT, "UPON TEARDOWN FOUND TRANSMISSION CASE CRACKED AND METAL IN TRANSMISSION." HERE IS THE LETTER DESCRIBING THE SITUATION THAT I SENT TO THE FORD DEALER AFTER MANY CALLS WITH FORD MANUFACTURE: I WOULD REALLY APPRECIATE YOUR ASSISTANCE IN DEALING WITH MY TRANSMISSION REPAIR, STEERING TEMPORARY LOCKING, AND CHECK ENGINE LIGHT ISSUES WITH MY 2013 FORD FUSION. ON DECEMBER 24, 2017, I STARTED MY CAR AFTER TAKING MY OLDEST SON TO GET HIS HAIRCUT, WHEN MY FORD FUSION STARTED TO JERK, LOSE POWER, AND STEERING LOCKED WHEN WE ATTEMPTED TO DRIVE AWAY FROM THE PARKING LOT. I WAS REALLY DISAPPOINTED THAT MY CAR, AT SUCH A YOUNG AGE, STARTED TO ACT UP, BUT SOMEWHAT GRATEFUL IT HAPPENED PRIOR TO LEAVING TOWN ON DECEMBER 26TH. MY CAR HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26TH, AND I WAS FINALLY INFORMED OF THE HEFTY COST OF THE REPAIRS THIS WEEK (25 DAYS LATER), FOR A NEW TRANSMISSION. AS YOU MAY UNDERSTAND, THIS IS VERY DISCOURAGING BECAUSE I ONLY NEED NINE MORE PAYMENTS TO PAY OFF THE CAR AND DON'T UNDERSTAND WHY THE TRANSMISSION SUDDENLY GIVES OUT AND THE STEERING TEMPORARILY LOCKS BEFORE PAYING OFF THE CAR. I'M PERPLEXED BY THE DENIAL FROM THE FORD MANUFACTURE COMPANY TO ASSIST IN THIS MATTER SINCE THIS IS A TRANSMISSION PRODUCT ISSUE. PLEASE EXPLAIN, BECAUSE I HAVE SEVERAL CONCERNS: IS THIS THE TYPICAL SHELF LIFE OF A 2013 FORD FUSION TRANSMISSION? IF NOT, THEN IT WOULD APPEAR TO BE A MANUFACTURE DEFECT. IF SO, THEN THE TRANSMISSION AND PRODUCT OF THIS MAKE AND MODEL IS NOT OF GOOD QUALITY. IS THE DAMAGE FROM A CRACKED TRANSMISSION OR THE GEARS ARE DEFAULTING TO 5TH GEAR OR BOTH? WE WOULD REALLY APPRECIATE YOU LOOKING INTO THIS MATTER AND ASSIST WITH PAYING THE COSTS OF THE TRANSMISSION MALFUNCTION. WHAT OTHER SOLUTIONS OR RECOMMENDATIONS DO YOU HAVE AVAILABLE?

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT SEAT PASSENGER NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT SECURE. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE DOOR WOULD NOT REMAIN SHUT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HIXSON FORD, 2506 S. MACARTHUR DR, ALEXANDRIA, LA) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. ALL FOUR DOOR LATCHES WERE REPLACED PER NHTSA CAMPAIGN NUMBER: 17V210000(LATCHES/LOCKS/LINKAGES). THE CONTACT RECENTLY DISCOVERED THAT THE FRONT DRIVER'S DOOR EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL AND AFTER THE REMEDY REPAIR HAD BEEN PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.

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SUNROOF SHATTERED WHILE PARKED IN GARAGE:

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STARED VEHICLE UP, PARKED AT AN IDLE EPAS (ELECTRIC POWER STEERING) FAILED SENDING A MESSAGE ACROSS THE INSTRUMENT CLUSTER AND MAKING IT DIFFICULT TO DRIVE AS THE STEERING WAS INCREDIBLY DIFFICULT TO TURN. SET CODE C200B FOR STEERING SHAFT TORQUE SENSOR WHICH IS THE SAME FAULT THAT THE PREVIOUS FUSION MODEL HAD A RECALL FOR. REPLACED ENTIRE STEERING RACK DUE TO MALFUNCTIONING SENSOR.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. DURING WEATHER CHANGES, THE ELECTRONIC VENT FUNCTION FAILED TO WORK EACH YEAR. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC REPLACED THE PIG WIRING, RESISTOR, AND BLOWER MOTOR FOUR TIMES, BUT THE FAILURE CONTINUED. THE WINDSHIELD FAILED TO DEFROST, THE VENT CONTROLS FAILED TO FUNCTION FOR THE HEAT, AND THE CONTACT HAD A LOSS OF VISIBILITY AND ELECTRONIC FUNCTION TO WARM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT *TR

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THIS 2013 FORD FUSION HAS BEGUN RANDOMLY SPUTTERING AND THEN STALLING WHEN ACCELERATING (THE VEHICLE HAS 95,000 MILES ON IT). YOU CAN PUT IT IN PARK AND RESTART IT JUST FINE, BUT THEN MAY DO IT AGAIN IN 30 SECOND OR NEVER AGAIN THE REST OF THE TRIP. IT DOES NOT APPEAR TO BE AN ISSUE IF THE CAR IS COLD OR HAS BEEN SITTING A LONG TIME. IT TENDS TO APPEAR ONCE YOU STOP FOR 10-20 MINUTES AND GET BACK IN THE VEHICLE - BUT EVEN THEN, CAN BE HIT AND MISS. LATELY IN THIS SCENARIO IT'S BEEN STALLING 2 TO 3 TIMES BEFORE RUNNING FINE. AFTER DOING SOME RESEARCH, THIS APPEARS TO BE A RECOGNIZED FORD ISSUE WITH THE THROTTLE BODY. WHILE FORD APPEARS TO RECOGNIZE THIS ISSUE AND HAS EXTENDED THE WARRANTY ON SOME 2013 FORD FUSIONS (UNDER CUSTOMER SATISFACTION PROGRAM 13N03), I CALLED MY LOCAL DEALER AND THEY INDICATED THAT MY VEHICLE WAS NOT INCLUDED IN THAT PROGRAM. THE COST OF THE REPAIR WAS QUOTED AT $875 PLUS TAX OF WHICH ONLY $120 WAS LABOR - THIS MAKES THE PART $755. I CAN'T BELIEVE THAT FORD IS NOT ADDRESSING THIS ACROSS THE ENTIRE LINE. I HAVE ALREADY BEEN IN MULTIPLE PLACES WHERE I HAVE HAD TRAFFIC COMING AT ME OR BEHIND ME WHEN THE VEHICLE FAILS. IN FACT, THE OTHER DAY IT DIED PULLING OUT OF A STORE IN FRONT OF TWO ONCOMING LANES OF TRAFFIC - FORTUNATELY BOTH VEHICLES COMING DIRECTLY AT MY DRIVERS SIDE WERE ABLE TO GET THEIR VEHICLES STOPPED BEFORE T-BONING ME. PLEASE REQUIRE FORD TO EXPAND ITS PROGRAM.

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2013 FORD FUSION LATCHES/LOCKS/LINKAGES:DOORS:LATCH NHTSA CAMPAIGN #15V246000. MY FRONT RIGHT DOOR FAILED TO CLOSE ON 09/27/2017 AND MY RIGHT REAR DOOR FAILED ON 12/21/2017. BOTH TIMES THE CAR WAS STOPPED, IN A PARKING LOT AND FAILED, ONE WHEN EXITING THE CAR AND THE OTHER WHEN ENTERING. I HAD TO USE A BUNGEE CORD THROUGH THE REAR WIDOW WHEN THE FRONT DOOR FAILED AND USE THE CHILD RESTRAINT HOOKS WHEN THE REAR DOOR FAILED. EACH TIME I WAS APPROXIMATELY 100 MILES FROM THE DEALERSHIP IN MY HOME AREA. EACH TIME IT TOOK 3 TO 4 DAYS TO BE REPAIRED. THE DEALER (ERNEST MCCARTY) CHARGED FOR BOTH REPAIRS AS MY VIN WAS NOT INCLUDED IN THE RECALL NOTICE REFERENCED ABOVE. ADDITIONALLY, FORD WAS OF NO HELP, DID NOT RESPOND TO MY INQUIRIES AND THEIR DECISIONS AS THEY SAID THEY WOULD. THEY ALSO APPEARED UNCONCERNED FOR MY PROBLEMS.

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I BOUGHT MY CAR AUGUST 6TH,2016 WITH ROUGHLY 40000 MILES FROM AUTO NATION FORD DEALER . NEVER HAD ANY PROBLEMS UNTIL SEPTEMBER 2017 . I WAS DRIVING DOWN THE ROAD AND MY CAR GAVE ME A MESSAGE THAT MY ENGINE WAS RUNNING HOT AND TO STOP IMMEDIATELY. I DID AND OPENED THE HOOD AND REALIZED THERE WAS A COOLANT LEAK AND IT WAS SMOKING . I HAD IT TOWED TO THE DEALER TO FIX AND THEY HAD TO REPLACE THE HEATER HOSE AND SAID THEY RAN TEST TO MAKE SURE THEIR WAS NO MORE LEAKS AND EVERYTHING LOOKED GOOD. I HAD TO PAY OUT OF POCKET BECAUSE THEY SAID MY MANUFACTURE NOR EXTENDED WOULD COVER IT. I DIDN'T HAVE ANY MORE PROBLEMS AGAIN UNTIL DECEMBER 29TH 2017 (APPROXIMATELY 2 1/2 MONTHS LATER). I WAS RIDING DOWN THE ROAD AGAIN AND MY CAR GAVE ME THE SAME MESSAGE AND I IMMEDIATELY PULLED OVER AGAIN BUT THIS TIME IT WAS ON FIRE. I CALLED MY INSURANCE COMPANY IMMEDIATELY AND THE FIRE DEPARTMENT HAD TO PUT OUT MY CAR. I BARELY HAD TIME TO PULL OVER FROM THE TIME MY CAR ALERTED ME TO WHEN IT CAUGHT FIRE. THE NEXT BUSINESS DAY WHEN I SPOKE TO MY ADJUSTER SHE TOLD ME ABOUT THE RECALL FOR THE ENGINE FIRES DUE TO COOLANT LEAKS ON MY CAR THAT WAS ISSUED IN MAR 2017 . I WAS NEVER NOTIFIED OR TOLD AND I WAS EVEN AT THE DEALERSHIP WITH THE PREVIOUS INCIDENT JUST A FEW MONTHS PRIOR. I CHECKED MY COOLANT REGULAR AND ALL MY OTHER FLUIDS. IT NEVER GAVE ME ANY MESSAGES EITHER TIME UNTIL I HAD TO PULL OVER IMMEDIATELY AND THE 2ND TIME IT WAS ON FIRE ALREADY BEFORE THE CAR EVEN NOTIFIED ME. NOW MY INSURANCE SAYS THEY WON'T HELP ME BECAUSE MY COMPREHENSIVE COVERAGE DON'T COVER MECHANICAL AND AFTER THE ADJUSTER WENT AND LOOKED AT MY VEHICLE, SHE CLAIMS THAT IT'S FORDS RESPONSIBILITY DUE TO THE RECALL. I HAVE RENTAL THROUGH FORD BUT NOW THEY SAID THEY HAVE TO WAIT FOR AN INSPECTOR TO LOOK AT MY CAR BEFORE THEY CAN ISSUE ME A RENTAL AND IT COULD BE A WHILE. * (RECALL RELATED INCIDENT) TS

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE CONTACT'S BROTHER-IN-LAW DROVE THE VEHICLE TO THE DEALER (DEACON JONES FORD-LINCOLN, 3301 MCLAIN ST, GOLDSBORO, NC 27534) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY, THE FOUR BOLTS AND NUTS FROM THE STEERING, AND THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 46,223.

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CAR CAUGHT ON FIRE ON THE WAY TO WORK ONE MORNING DUE TO OIL LEAK NEAR EXHAUST MANIFOLD. LOOKED TO FIND WHERE OIL LEAK WAS COMING FROM, OIL LEAK IS COMING FROM A CRACK IN THE CYLINDER HEAD RIGHT ABOVE EXHAUST MANIFOLD.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AND WHEN MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A LOUD CLICKING NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CV BOOTS AND AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO SANTOS FORD (617 W PACHECO BLVD, LOS BANOS, CA 93635), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 205,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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WHEN KEYS ARE LEFT IN CAR IT DRAINS THE BATTERY. CAR WAS PARKED IN GARAGE.12

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WE HAVE BEEN HAVING STEERING PROMBLEMS SINCE OCTOBER OF 2017 HAD THE CAR REPORTED ON OCT 10 TH OF 2017 TO SOUHTERN AUTO WORLD OF MYRTLE BEACH SOUTH CAROLINA THEY ATTEMPTED TO FIX THIS PROMBLEM THEY KEPT THE CAR FOR A FEW DAYS AND THIS PROMBLEM OCCURED AGAIN WE THEN CALLED TO MY INSURANCE COMPANY TO HAVE THE CAR TOWED IT THEN HAD THE SAME PROMBLEM IT WAS NOT STEERABLE IT WAS TOWED AROUND A WK LATER AFTER THE 10TH BACK TO SOUTHERN AUTO WORLD THEY KEPT THE CAR FOR ABOUT A WK THEY WERE HAVING A TIME TRYING TO GET THE PART ORDERED WELL AROUND THE END OF NOVEMBER IT WENT OUT AGAIN WE TOOK THE CAR BACK THE FIRST WEEK OF DEC TODAY IS DEC 24TH CHRISTMAS EVE WE JUST GOT THE CAR BACK ON DEC 23RD THE POWER STEERING WENT OUT EACH TIME WHILE DRIVING ON MAJOR HWYS I WILL BE FILING SUIT ITS VERY DANGEROUS TO TRY TO TURN A CAR WITH BEING ABLE TO STEER TO GET OUT OF HARMS WAY WITH TWO SMALL CHILDREN AND MY SPOUSE AND I I AM NOT FOR RECALLS ON CAR THAT ENDANGER PEOPLE NOW WE ARE OUT OF A VECHICLE FOR THE HOLIDAYS ....

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I LOWERED THE REAR 60% SEAT AND THE SEAT BELT HAS LOCK AND WON'T RELEASE TO BE ABLE TO RAISE SEAT BACK INTO PLACE. THE SEAT BELT IS NOT LATCHED, BUT BELT IS SO TIGHT THAT THE SEAT ONLY RAISES A COUPLE INCHES

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAIRD NOLLER FORD OF TOPEKA IN TOPEKA, KANSAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TOWED TO SHEEHY FORD LINCOLN (901 N3 FREDERICK AVENUE, GAITHERSBURG, MD 20879) WHERE IT WAS DIAGNOSED THAT THE ENGINE HOSE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER REFUSED TO REPAIR THE FAILURE DUE TO THE WATER PUMP FAILING. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

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MY 2013 FORD FUSION HAS A PROBLEM EVERY TIME I REFUEL IT. 1) IT DOES NOT TURN ON WHEN I FINISHED PUMPING GAS, I HAVE TO KEEP TRYING TO TURN IT ON AND OR STEP ON GAS PEDDLE FOR IT TO TURN ON, ALSO I HAVE TO HAVE MY AC OFF CAUSE I GET THIS HORRIBLE SMELL AND AT ONE POINT SAW FUMES COMING OUT FROM MY AIR VENTS WHICH I THEN SUDDENLY TURN OFF THE AC BUT MY VEHICLE HAD ALSO TURNED OFF BY IT SELF. 2) IT HAS TURNED OFF TWICE WHILE I DRIVE OFF FROM THE GAS STATION, ON THE SAFE SIDE IT TURNED OFF BEFORE I EVEN MADE IT TO THE STREET/ROAD. I THEN HAD A RECALL ON IT AND TOOK IT FOR SERVICE FOR SOMETHING INVOLVING THE DOOR HANDLES AT THAT TIME I REPORTED MY PROBLEM TO A FORD MECHANIC/PERSONNEL AND THE GENTLE MEN ADVISED ME HE WILL NOT BE REPLACING THE PROBLEM SINCE IT WAS NOT ON THE RECALL AND IT WOULD HAVE TO BE PAYED FROM MY POCKET, WHICH I DONT HAVE THE BUDGET FOR IT, AND 3) WHILE I WAS DRIVING HOME FROM WORK ABOUT A 15 MILE DRIVE FROM NEIGHBORING CITY, MY VEHICLE HAD LOST POWER AND STARTED SLOWING DOWN AT WHICH POINT I REALIZED IT HAD TURNED OFF ON THE HIGHWAY AT SPEED OF 50-60MPHS WHILE MY SHIFT WAS IN DRIVE AND MY KEY WAS TURNED IN THE ON POSITION. THIS WAS AT NIGHT TIME SINCE I WORK THE AFTERNOON I THEN SLOWED DOWN TO THE SHOULDER OF THE HIGHWAY AND TURNED IT BACK ON WITH OUT A PROBLEM, THE FOLLOWING DAY IT DID NOT DO THE SAME THING AND AS OF 12/19/2017, I HAVE SEEN REPORT OF THE FORD EXPLORER WITH SIMILARITIES OF THE SMELL BUT DID NOT FIND OF THE FORD FUSION WHICH I WOULD LIKE TO REPORT THIS ISSUE.

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THE CAR WON'T START! I WAS TOLD BY FORD TO REPLACE THE KEYFOB BATTERY. SO I DID. I REPLACED THE CAR BATTERY AND THE KEYFOB BATTERY AND THIS CAR WILL NOT START.

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LOSS OF STEERING. STEERING GEAR FAILED AT 51,536 MILES. VEHICLE WAS PARKED IN GARAGE. TURNED THE VEHICLE ON AND THERE WAS A MESSAGE INDICATING A PROBLEM AND THE STEERING WHEEL WOULD NOT TURN. COMPLETELY LOSING STEERING WHEEL AT SUCH LOW MILEAGE IS DEEP CAUSE FOR CONCERN FOR A VEHICLE THAT IS 5 YEARS OLD.

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THE MOTOR OVERHEATED JUST AS IN THE DESCRIPTION OF RECALL 17S09. FESLERS AUTOMOTIVE IN FAIRFIELD, IA TRIED TO BLAME IT ON SOMETHING ELSE EVEN AFTER THEY LOOKED AT IT AND SAID IT OVERHEATED AND CRACKED A CYLINDER HEAD. I BELIEVE THEY HAVE BEEN NEGLIGENT TOWARDS THE ACTUAL ISSUE AND THAT ISSUE WAS THE RECALL. THERE WAS A COOLANT LEAK INTO ONE OF THE CYLINDER HEADS THAT FROZE A SPARK PLUG AND CRACKED THE CYLINDER HEAD. I ENDED UP HAVING TO BUY A NEW MOTOR BECAUSE THERE WAS NO FIX FOR THE RECALL.

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I WAS ON MY WAY TO WORK. I WAS ON HWY 109 GOING 45 MPH. I WAS ABOUT FOUR MILES FROM MY WORK AND SUDDENLY MY POWER STEERING WAS NOT WORKING THE WHEEL WAS VERY HARD TO MOVE. I COULD BARELY GET IT TO MY JOB. I MADE IT THERE AND TURNED OFF MY CAR. I STARTED IT BACK UP TO SEE IF THAT WOULD FIX THE PROBLEM THE A WARNING LIGHT POPPED UP THAT SAID POWER STEERING ASSIST FAULT. I STILL HAD NO POWER STEERING. I CALLED THE DEALERSHIP THEY CAME AND GOT MY CAR BECAUSE THERE WAS A RECALL ON THE EPS BOLTS. THEY CALLED ME THE NEXT DAY AND SAID THAT WASNT THE PROBLEM THAT I NEEDED MY STEERING RACK REPLACED. I DID SOME RESEARCH AND MY CAR HAD NO SYMPTOMS OF THE STEERING RACK BEING BAD. THE WHEEL DIDNT SHAKE AND IT WASN'T HARD TO STEER OR KEEP MY CAR IN THE LANE . I CAN NOT UNDERSTAND HOW IT COULD JUST GO OUT WITH OUT WARNING. IT IS A VERY DANGEROUS PROBLEM AND I BELIEVE FORD SHOULD BE ACCOUNTABLE. WJY ISNT THOS A RECALL. IVE READ MULTIPLE COMPLAINTS FOR THE SAME ISSUE. WHAT WOULD HAVE BEEN THE SOLUTION IF I WOULD HAVE WRECKED AND BEEN INJURED OR IF MY SPECIAL NEEDA CHILD WAS IN THE CAR AND I WRECKED. SOMETHING NEEDA TO BE DONE

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