What 1,774 owners told NHTSA about the 2013 Ford Fusion Energi

TAKAT RECALL: DRIVING CAR WARNING LIGHT COMES ON THEN OFF TOO FAST TO SEE WHAT WARNING IS. WHILE DRIVING ON A STREET, CAR TRIES TO STOP ON OWN LIKE HITTING BRAKES WHICH I AM NOT.

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EXHAUST MANIFOLD LEAK

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SMELL OF GASOLINE, BOTH WHEN IN MOTION AND STATIONARY. GETS WORSE WHEN FILL THE TANK WITH GAS. THE SMELL IMPROVES WHEN I SET THE CABIN AIR TO RECYCLE.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND FAILED TO TURN. THE FAILURE WAS INTERMITTENT. ALSO, THE TRANSMISSION SLIPPED AND SEIZED BEFORE GOING INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE SEAT BELTS IN THE REAR SEATS WERE MALFUNCTIONING AND PREVENTED ONE OF THE REAR SEATS FROM BEING RAISED IN AN UPRIGHT POSITION. FORD & LINCOLN OF SMITHTOWN (440 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 265-2340) STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.

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MY CAR HAS BEEN SKIPPING AND HESITATION WITH POWER TRAIN OR TRANSMISSION WHILE DRIVING WHENEVER IT WANTS. IT’S NOTHING SPECIFIC TO MAKE THAT HAPPEN. LAST WEEK BACK POWER WINDOWS QUIT WORKING. NOW....STARTED CAR IN DRIVE, STEERING WAS LOCKED. DROVE BACK AND FORTH, TRIED DIFFERENT GEARS, TRIED RESTARTING, IT FINALLY STARTED BY TURNING KEY OVER. CAME HOME, PARKED IN DRIVEWAY, CAN’T GET STEERING TO UNLOCK AT ALL NOW! I AM OVER AN HOUR AWAY FROM HOME, SO WHENEVER IT DECIDES TO TURN, I CAN HEAD HOME. BUT AFTER READING THESE REVIEWS, DO I DARE? DOES FORD WANT US OWNERS TO DIE, OR THE INNOCENT WE MAY HIT? EITHER WAY I WOULD SUE BECAUSE THEY CANNOT DENY KNOWING THERE’S A PROBLEM!

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SHIFT LINKAGE CAME APART, THE CAR IS A 2013 BUT ISNT COVERED UNDER THE CURRENT RECALL FOR SOME REASON. THE CAR WAS STATIONARY

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING ABILITY SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO BYERS FORD (1101 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE CONTACT SHIFTED THE GEAR INTO REVERSE, THE TRANSMISSION REMAINED IN PARK. THE CONTACT HAD TO SHIFT INTO NEUTRAL, PUSH THE VEHICLE, HOP ISIDE, AND PLACE THE GEAR INTO REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO J.C. LEWIS FORD LINCOLN STATESBORO (6922 VETERANS MEMORIAL PKWY, STATESBORO, GA 30458, (912) 341-6767) WHERE IT WAS DIAGNOSED AND REPAIRED. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,892.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SECURED THE DOOR WITH A JUMP ROPE. THE VEHICLE WAS TAKEN TO PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 48,551.

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I HAVE ALREADY FILED A COMPLAINT , #11173709, I AM FILING AGAIN BECAUSE I WANTED TO ADD INFORMATION TO THE ORIGINAL COMPLAINT BUT COULD NOT FIND HOW TO DO THAT. THIS IS A 2013 MODEL YEAR CAR THAT WAS PURCHASED NEW FROM THE DEALER IN MARCH 2015. THE CAR HAS BEEN ON THE ROAD FOR LESS THAN FOUR YEARS AND HAS ONLY 34750 MILES. THE STEERING ASSIST HAS FAILED, ALMOST CAUSING A FENDER BENDER IN A PARKING LOT. AFTER RESEARCHING THIS , IT SEEMS TO BE A KNOWN PROBLEM THAT FORD HAS WITH SEVERAL CARS. THE COST FOR REPAIR HAS BEEN ESTIMATED AT 1800.00 PLUS TAX FROM OUR LOCAL FORD DEALER. ANOTHER CONCERN I HAVE IS THAT I BOUGHT TWO OF THESE CARS AT THE SAME TIME AND I AM NOW WAITING FOR THE SECOND CARS STEERING TO FAIL.

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THE SHIFT CABLE BECAME DISCONNECTED FROM THE TRANSMISSION ALLOWING THE SHIFT LEVER TO MOVE THROUGH THE POSITIONS, BUT THE VEHICLE WOULD NOT MOVE OUT OF PARK. FORTUNATELY, THE VEHICLE WAS STUCK IN PARK AND WE COULD NOT PULL IT OUT OF THE DRIVEWAY, BUT IF THIS HAD HAPPENED WHEN PULLING IN AND IT HADN'T GONE INTO PARK, IT COULD HAVE ROLLED DOWN OUR DRIVEWAY AND HURT SOMEONE. THIS IS THE SAME ISSUE DESCRIBED BY FORD RECALL NUMBER 18S20, HOWEVER MY VEHICLE APPEARS TO NOT BE INCLUDED IN THE RECALL EVEN THOUGH IT IS THE SAME MAKE MODEL AND YEAR OF THE RECALLED VEHICLES AND MADE AT THE SAME MANUFACTURING FACILITY IN MEXICO THAT IS COVERED BY THE RECALL.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AND ATTEMPTING TO SHIFT GEARS, THE SHIFTER FAILED. THE CONTACT STATED THAT THE INSTRUMENT PANEL DISPLAYED (P), WHICH MEANT THE GEAR WAS IN PARK. THE VEHICLE BEGAN TO ROLL FORWARD AND THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP IT FROM MOVING FORWARD. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND UNLOCKED THE SHIFTER. THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAN TAN FORD (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE SHIFTING CABLE BUSHING NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

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MY CAR SHUTTERS AT AN IDOL OR SLOWLY TAKING OFF WHERE IT SHUTS OFF.THIS HAS HAPPENED MORE THEN ONCE AND THE SCARY THING IS I'VE PULLED OUT IN A INTERSECTION AND THE CAR SHUTS OFF. I HAVE TO PUT IT IN PARK AND RESTART IT.IT'S HAPPENING MORE OFTEN NOW MY ENGINE LIGHT JUST CAME ON AFTER THIS HAPPING FOR OVER A MONTH NOW.

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STEERING ASSIST FAILURE IT SEEMS THAT THERE HAVE BEEN PROBLEMS AND RECALLS WITH THIS STEERING ISSUE HOWEVER THE DEALERSHIP WILL NOT ADDRESS THE PROBLEM

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ARRIVED HOME PLACED MY CAR ON PARK AND WHEN I LIFTED MY FOOT OFF THE BREAK THE VEHICLE KEPT DRIVING FORWARD HITTING A SNOW BANK. PUT MY FOOT ON BREAK AND TURNED OFF THE VEHICLE. TRIED TO START THE CAR BUT IT SAYS "TRANSMISSION NOT ON PARK" ON DASH. CAR WILL NOT START. FOR SAFETY I SET PARKING BREAK. CONTACTED FOR DUE TO RECALL # 18S20 AND WAS ADVISED THAT ACCORDING TO MY VIN # THE RECALL DOES NOT APPLY TO MY VEHICLE. EXACTLY WHAT THE RECALL DESCRIBES IS WHAT HAS HAPPENED TO MY VEHICLE. I HAVE NO OTHER TRANSPORTATION. THIS IS A VERY UNSAFE SITUATION.

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I WAS DRIVING DOWN THE STREET. MY CAR HAD NO SIGNS OF TROUBLE. SUDDENLY SMOKE STARTED COMING FROM THE HEAT VENTS ON THE DASH. I WAS ABLE TO PULL INTO A PARKING LOT AND GET OUT OF THE VEHICLE. AT THIS TIME I SAW FLAMES COMING OUT FROM UNDER THE HOOD. I CALLED 911. BY THE TIME OF ARRIVAL OF THE FIRE DEPT THE CAR WAS FULLY INVOLVED IN FLAMES.

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ON JANUARY 3RD 2019 AROUND 5AM, I SAW A SIGNAL SAYING "ENGINE COOLANT OVER TEMPERATURE" AND ANOTHER ONE REGARDING THE STEERING WHEEL. I THEN NOTICED THAT MY STEERING WHEEL WAS LOCKED BUT I MANAGED TO PARK ON THE SIDE OF THE HIGHWAY. A VEHICLE BEHIND ME NOTIFIED ME THAT THERE WAS A FIRE. MY VEHICLE CAUGHT ON FIRE LESS THAN 24 HOURS AFTER LEAVING FORD SERVICE DEPARTMENT FOR AN OIL CHANGE. RECORDS ALSO SHOW THAT MY VEHICLE WAS PART OF A RECALL REGARDING THE ENGINE COOLANT, THAT MAY LEAD TO FIRE. I RECEIVED THAT RECALL LETTER DAYS AFTER MY CAR BROKE DOWN DUE TO AN ENGINE COOLANT RELATED ISSUE AND TOWED MY VEHICLE TO THE NEAREST REPAIR SHOP IN 2017. AFTER RECEPTION OF THAT RECALL LETTER, I ALSO MADE SURE TO TAKE MY VEHICLE TO FORD SERVICES, WITH THE INVOICE OF THE REPAIR THAT HAD JUST BEEN DONE. THEY TOOK MY CAR TO THEIR SHOP AND REASSURED ME THAT THE RECALL ISSUE WAS RESOLVED BY THE RECENT REPAIR AND FILED FOR A REIMBURSEMENT CHECK FROM FORD, THAT I HAVE RECEIVED. AS OF TODAY, WHEN I PUT MY VIN NUMBER TO VERIFY THE RECALL, IT SAYS "INCOMPLETE". I FILED A CLAIM THROUGH FORD ON JANUARY 4TH 2019, A DAY AFTER THE FIRE AND HAS YET TO HEAR FROM THEM.

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BRAKES ARE SLIDING, THE PANEL LIGHTS TURNING ON THE TRANSMISSION LOCKING

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE CONTACT STATED THAT THE ENGINE FUNCTIONED ABNORMALLY, THERE WAS A DRASTIC REDUCTION IN SPEED, AND AN ABNORMAL NOISE WAS HEARD. ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612) WAS NOTIFIED AND DID NOT OFFER A LOANER VEHICLE. THE DEALER SCHEDULED AN APPOINTMENT FOR A LATER DATE TO DETERMINE IF THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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THE PROBLEM I AM CURRENTLY FACING AND HAS BEEN CORRECTLY DIAGNOSED BY A FORD DEALERSHIP IS A LOOSE STEERING WHEEL ATTACHMENT BOLT. THIS PROBLEM ALREADY PERSISTS AND HAS A RECALL FOR 2014-2018 FORD FUSIONS (18S08). MY STEERING WHEEL IS VERY LOOSE AND FEELS LIKE IT CAN FALL OFF ANY MOMENT. ONE CAN EASILY TELL THAT THE STEERING WHEEL IS NOT FULLY ATTACHED TO THE REST OF THE CAR. THE PROBLEM BEGAN MONTHS AGO AND HAS PROGRESSIVELY GOTTEN WORSE OVERTIME. I HAVE CONTACTED FORD WHO NOTIFIED ME THAT SINCE MY CAR IS NOT INCLUDED, THEY WOULD NOT BE ABLE TO FIX IT EVEN THOUGH I AM HAVING THE EXACT ISSUE LISTED IN RECALL 18S08.

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WHILE DRIVING HOME ON A CITY STREET THE AIRBAG INDICATOR CAME ON AND HAS BEEN ON EVER SINCE.

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TAKATA RECALL, DRIVERS DOOR LATCH FAILED 2 YEARS AFTER RECALL REPAIR

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I WAS AT HOME AND GOT INTO MY CAR TO LEAVE AND WHEN I TURNED ON MY CAR I HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID POWER STEERING FAULT ASSIST. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT WHICH IS WHAT HAPPENED TO MY CAR. THE NHTSA NEEDS TO PUT MORE TIME INTO INVESTIGATING THIS. I HAVE READ COUNTLESS COMPLAINTS AND ISSUES FOR 3 MONTHS AND NOTHING HAS BEEN DONE TO RECTIFY THIS. THIS COST ME $1,985 AND MY CAR DIDN'T EVEN HAVE 100,000 MILES ON IT YET. WHY ISN'T ANYONE LOOKING INTO ALL OF THESE COMPLAINTS. THE BEHAVIOR OF THE NHTSA EXHIBITS A CARELESS, NEGLIGENT ATTITUDE, SHOWING NO CONCERN FOR PUBLIC SAFETY AND THEY SHOULD BE EMBARRASSED. FORD HAS ALSO BEEN OF LITTLE HELP AND HAS NOT OFFERED ANY SUGGESTIONS TO HELP WITH A SOLUTION.

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I BOUGHT MY 2013 FORD FUSION BRAND NEW. I ONLY HAVE 70,000 MILES ON THE CAR AND ZERO ACCIDENTS. I DROVE MY CAR TO THE GYM ON A SATURDAY MORNING AND MADE IT HOME NO PROBLEM. WHEN I WENT OUT TO MY CAR THE FOLLOWING DAY THE DASH LIT UP WITH NOTICES OF "HILL START ASSIST NOT AVAILABLE" SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT" THE WHEEL WOULD NOT TURN AND WAS UNDRIVEABLE IN MY DRIVEWAY. I HAVE FOUND COUNTLESS OTHER INCIDENCE OF THIS ISSUE WITH THE SAME VEHICLE YET IT HASN'T BEEN RECALLED AND IT'S AN EXTREMELY EXPENSIVE FIX. IN THE FIVE YEAR OF OWNING THIS VEHICLE IT'S HAD NOTHING BUT PROBLEMS.

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