Home · 2013 Ford Focus Bev · Complaints

What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,157)Crash / fire / injury (63)Transmission & drivetrain (1,131)Engine (355)Electrical system (295)Steering (279)Fuel system (270)Speed control (115)Body & structure (83)Latches & locks (52)Electronic Stability Control (esc) (39)Visibility & wipers (29)

Newest first · 2,157 complaints · page 53 of 87

Sep 26, 2016Steering

RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION WHILE MID-TURN TRAVELING AT APPROXIMATELY 30 MPH. IT FELT AS IF I'D HIT A SLIPPERY SPOT IN THE ROAD OR HAD HIT A SMALL BUMP ON THE FRONT DRIVERS SIDE. WHILE STRAIGHTENING OUT OF THE TURN, I NOTICED A SIGNIFICANT CHANGE IN STEERING FEEL, AND STEERING IN GENERAL BECAME VERY DIFFICULT. THERE WAS NO GRADUAL DECLINE IN STEERING PERFORMANCE, JUST A SUDDEN FAILURE. I CAN ONLY BE THANKFUL THAT I WAS NOT TRAVELING AT A HIGHER RATE OF SPEED. I CHECKED THE ERROR CODES LATER AND NOTED THE FOLLOWING: U3000-49 (CONTROL MODULE: INTERNAL ELECTRONIC FAILURE), U3000-53 (CONTROL MODULE: DEACTIVATED), U3000-4B (CONTROL MODULE: OVER TEMPERATURE).

NHTSA ODI 10909734

Sep 21, 2016Electronic Stability Control (esc)

DOORS LOCK AND CAN NOT GET OUT OF MY CAR LOCKED IN SETTING STILL COULD NOT BE OPENED BY PERSON TO HELP ME GET OUT OF CAR, LOCK LOCKED ME IN TOTALY

NHTSA ODI 10908352

Sep 20, 2016Electrical systemFuel system

MANY PROBLEMS WITH THIS FORD FOCUS.1ST PROBLEM I HAD WAS A YEAR AFTER I BOUGHT THE VEHICLE THE FUEL PUMP WAS LEAKING.I NOTICE BECAUSE MY CAR WAS PARKED AND IT SMELLED LIKE GASOLINE INSIDE THE VEHICLE.2ND INCIDENT HAPPENED A YEAR LATER. I WAS DRIVING HOME FROM WORK WHEN CAR JUST SHUT OFF ON THE ROAD. I WAS SO SCARED.I WAS IN NOTION BARELY MOVE TO THE SIDE OF THE ROAD ON RT 50.THAT WAS SO SCARY I COULD HAVE DIED.I HAD TO TOW THE CAR TO GET SERVICED AT SHEEHY FORD. THEY GAVE ME THE CAR BACK AGAIN AND IT HAPPENED AGAIN ON THE ROAD ON MY WAY TO WORK. AT THAT TIME I TOWED IT AGAIN BUT TO KOONS FALLS CHURCH.LOOKED AT THE VEHICLE AND DIDN'T FIND ANYTHING EITHER UNTIL I GOT UPSET AND THEY TOLD ME TO GO FOR A TEST DRIVE WITH THE MECHANIC AND IT HAPPENED WHILE ON THE TEST DRIVE. THE MECHANIC STATED TO KEEP THE CAR RUNNING SO HE CAN PLUG IN THE MACHINE THAT READS THE PROBLEMS ON THE VEHICLE. HE ALSO STATED THAT ONCE YOU TURN OF THE CAR AND YOU TURN IT BACK ON THAT IT WOULD RESET IT SELF AND THAT'S WHY THEY DIDN'T KNOW THAT TCM OR TMC CONTROL NEEDED TO BE REPLACED. THIS WAS VERY SCARY FOR ME.NOW FOR THE PASSED 3 WEEKS I HAVE BEEN DEALING WITH A STATIC /POPPING NOISE /SOUND THAT COMES FROM THE VEHICLE WHEN I'M DRIVING & WHEN THE VEHICLE IS PARKED, THE KEY IS OUT THE IGNITION.I TOOK IT TO SHEEHY SINCE THAT'S WHERE I BOUGHT THE VEHICLE. THEY PROVIDE THE WORST SERVICE ON THE VEHICLE. BCUZ THEY HAD MY CAR FOR 4 DAYS AND DIDN'T PROVIDE ME WITH A LOANER AND HAD THE AUDACITY TO TELL ME THAT THE MASTER TECH WAS ON VACATION AND I WOULD HAVE TO WAIT STILL WITH NO LOANER VEHICLE.THE RADIO IS COMPLETELY OFF AND THEY WANT ME TO PAY OUT OF POCKET TO FIX IT.IT HAS JUST GIVEN ME PROBLEM AFTER PROBLEM IS MANUFACTURED PROBLEMS.I HAD SO MANY SAFETY ISSUES THAT SCARED ME.CAR SHUTTING OFF ON THE ROAD AND NOW MAKING LOUD POPPING/ STATIC NOISE WHERE I THOUGHT I MIGHT BE ELECTROCUTED.

NHTSA ODI 10908271

Sep 19, 2016Latches & locks

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS/LATCHES/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10907574

Sep 16, 2016

I HAVE HEARD THERE IS A RECALL ON THE DOOR LATCH ON THE BACK DOOR. I HAVE HEARD NOTHING FROM THE COMPANY I BOUGHT THE CAR FROM.

NHTSA ODI 10907052

Sep 16, 2016Electrical system

TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE "STOP SAFELY NOW" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSTIC TESTING; HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

NHTSA ODI 10907210

Sep 15, 2016Visibility & wipers

THE WINDSHIELD WIPER MOTOR ON THE DRIVER SIDE STOP WORKING IN MID WIPE. THIS MOTOR HAS BEEN REPLACED 3 TIMES UNDER WARRANTY.

NHTSA ODI 10906972

Sep 15, 2016Body & structureLatches & locks

I DID A COMPLAINT BEFORE ON MY DOOR LATCH DRIVER SIDE MALFUNCTIONED AND WON'T STAY CLOSED. I AM DOING ANOTHER COMPLAINT BECAUSE NOW THE PASSENGER DOOR LATCH HAS MALFUNCTIONED. THIS VEHICLE IS A 2013 AND THE DOOR LATCHES SHOULD NOT BE MALFUNCTION THIS WAY . I HAD TO PAY OUT OF MY POCKET TO REPAIR THE FIRST ONE NOW THE SECOND IS DAMAGED. I NEED THE DEALERSHIP TO FIX THIS PROBLEM AS NOBODY CONTACTED ME TO FIX MY PROBLEM THE FIRST TIME. AT THIS POINT I AM AGAINST FORD NOW AND WILL NOT BUY OR RECOMMEND ANYONE I COME I CONTACT WITH TO BUY THE FORD BRAND EVER AGAIN. MY NAME IS LEE [XXX] MY PHONE NUMBER IS [XXX] MY EMAIL IS [XXX] I OWN A 2013 FORD FOCUS AND HAD MANY UNSAFE PROBLEMS OCCUR. TWO DOOR LATCHES MALFUNCTION DOOR WILL NOT STAY CLOSED. FUEL TANK REPLACED CAUSE OF THE CAPLESS SYSTEM CREATING VACUUM SUCKTION AND DAMAGING ENGINE. WHEN IS ENOUGH ENOUGH WITH THIS VEHICLE. WORST INVESTMENT I HAVE MADE IN MY LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10907031

Sep 13, 2016Transmission & drivetrainEngine

CAR WAS IN MOTION IN RUSH HOUR HIGHWAY TRAFFIC AT SPEED OF 55 MPH WHEN ENGINE WENT TO NEUTRAL REVVING AND WOULD NOT MOVE. ALMOST REAR ENDED BECAUSE OF THIS. CAR WOULD SHOW DRIVE ON THE LCD PANEL BUT BE IN PARK. YOU COULD NOT MOVE THE SHIFTER EITHER. I HAD JUST LEFT (5 MINUTES) AN AUTHORIZED FORD SERVICE DEALER AFTER HAVING MY CAR TOWED THERE FROM A PREVIOUS OCCURRENCE AND EXPLAINED TO THE SERVICE PEOPLE THE EXACT ISSUE AS ABOVE BUT THEY SAID THERE WAS NO ISSUE AND SAID MY FOCUS WAS FINE WELL OBVIOUSLY IT IS NOT AND MY UNDERSTANDING IS THAT THIS HAS BEEN A COMMON COMPLAINT FOR THIS ENGINE. TO BE DRIVING AT HIGHWAY SPEEDS AND YOUR COMING TO A STOP IS VERY DANGEROUS THANKFULLY I OR MY FAMILY WAS NOT HARMED JUST MENTALLY SHAKEN. PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS AS IF FORD IS IGNORING THE PROBLEM. THANK YOU. *TR

NHTSA ODI 10906023

Sep 13, 2016Fuel system

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL GAUGE DISPLAYED A QUARTER OF A TANK. THE CONTACT PROCEEDED TO A FUEL STATION AND THE VEHICLE STALLED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE FUEL STATION FOR FUEL. THE VEHICLE WAS RESTARTED AND DRIVEN HOME. THE FOLLOWING DAY, THE DEALER DIAGNOSED THAT THE DEFORMED FUEL TANK NEEDED REPLACEMENT. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

NHTSA ODI 10906161

Sep 13, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED OR JERKED BEFORE ACCELERATING. IT WAS DIAGNOSED THAT THE CLUTCH AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,366.

NHTSA ODI 10906237

Sep 10, 2016SteeringElectronic Stability Control (esc)

ONE DEC 24 2015 DRIVING DOWN THE FREEWAY MY CAR HAD FULL LOSS OF STEERING, THE ENGINE LIGHT CAME ON, THE PEDALS STOPPED WORKING AND I NEARLY CRASHED THE CAR. AFTER PULLING OFF THE FREEWAY I TURNED THE CAR OFF AND IT WOULD NOT START BACK UP. MOMENTS LATER I COULD START THE CAR, I RAN A VEHICLE HEALTH REPORT TO PROVE TO FORD THAT SOMETHING HAD HAPPENED. I THEN DROVE MY CAR WHICH WAS STUCK IN 1ST GEAR TO MY DESTINATION. THE STEERING WAS VERY HEAVY, THE PEDALS WERE NOT WORKING WELL AT ALL. AFTER LEAVING IT PARKED FOR 30 MINUTES I TURNED THE CAR ON AND THE CHECK ENGINE ILLUMINATED, BUT THE PROBLEMS HAD CLEARED. THIS FEATURE IS VERY DECEIVING, AS SOME MAY ASSUME THE CAR IS NOW SAFE. I TOOK THE CAR IN FOR REPAIR, AND THEY SIMPLY REPROGRAMMED THE CAR. I CONTINUE TO THIS DAY TO HAVE TRANSMISSION ISSUES, AND HAVE HAD THE CLUTCH ONLY REPLACED ONE TIME DISPITE BRINGING IT TO THEM CONSTANTLY FOR REPAIR. IN JANUARY OF THIS YEAR MY CARS CLUTCH AND TRANSMISSION FAILED, THE CAR SEEMED TO MAKE A LOUD ACCELERATION NOISE AND THEN BECOME FORCED INTO 1ST GEAR. THIS MADE STEERING HEAVY OR HARD, & THE PEDALS NOT WORK WITH THE USUAL WEIGHT ON THEM. I DROVE MY CAR TO FORD LIKE THIS, STUCK IN 1ST TO SHOW THEM FINALLY THAT THE WHOLE TIME I KNEW SOMETHING WAS WRONG. MY VARIOUS OTHER COMPLAINTS OF THIS VEHICLE INCLUDE REGULAR ACCELERATION BETWEEN 1ST AND 2ND GEAR, THERE IS THE STANDARD SHUDDER. IN ADDITION, MY VISITING FAMILY BECAME STUCK IN THE BACK SEAT WITH INDOOR LATCHES NOT WORKING - THE CHILD LOCKS WERE OFF. I FEEL AS THOUGH I WAS SOLD A "DUD" CAR & THAT THE SALESPERSON LIED TO ME ABOUT THE TRANSMISSION. IF I HAD KNOWN IT WAS AN "ELECTRONICALLY CONTROLLED MANUAL CAR" I WOULD NOT HAVE PURCHASED IT. NOW I CAN'T GET MY CAR APPRAISED, NO DEALER IS WILLING TO BUY THIS CAR FORM ME. KBB STATES MY CURRENT VALUE IS AT AROUND $9000 AND 12 MONTHS AGO I PAID $16000, CLOSE TO $17000 INCLUDING FINANCING

NHTSA ODI 10905169

Sep 9, 2016Visibility & wipers

CAUSE: UNKNOWN. DRIVING DOWN THE HIGHWAY AT A NORMAL SPEED, WITH NO KNOWN DEBRIS OR BUMPS IN THE ROAD, I HEARD A LOUD POP. SUDDENLY, MY REAR WINDOW STARTED CAVING IN, CRUMBLING FROM THE TOP-MIDDLE OF IT, BREAKING OFF GRADUALLY FROM THERE. I WAS DRIVING SAFELY (NO SWERVING, NO COLLISIONS), AND LATER INSPECTION FOUND NO FOREIGN OBJECTS THAT COULD'VE CAUSED THE WINDOW TO SHATTER.

NHTSA ODI 10904933

Sep 9, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPLACED ON NUMEROUS OCCASIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10904962

Sep 9, 2016Steering

ON THE EVENING OF SEPT. 8, 2016 WHILE DRIVING STRAIGHT ON LEE JACKSON MEMORIAL HIGHWAY IN FAIRFAX, VA AT ABOUT 45 MILES PER HOUR, POWER STEERING FAILED WITH NO WARNING. POWER ASSIST CUT OUT AND A WARNING INDICATOR CAME ON. THIS RESULTED IN AN IMMEDIATE CHALLENGE TO MAINTAIN CONTROL OF THE VEHICLE. I WAS FORTUNATE AN ACCIDENT DID NOT OCCUR GIVEN THE IMMEDIATE, DRAMATIC INCREASE IN PHYSICAL EFFORT REQUIRED TO STEER. I WAS ABLE TO SAFELY RETURN HOME THAT EVENING WITH DIFFICULTY, AND I BROUGHT THE CAR TO TED BRITT FORD THE FOLLOWING MORNING. I WAS TOLD THAT A CONTROL MODULE HAD FAILED, BUT SINCE IT WAS INTEGRAL TO THE STEERING "GEAR" THE ENTIRE STEERING SYSTEM NEEDS TO BE REPLACED AT A COST OF $1,600. I UNDERSTAND THAT THERE IS A RECALL ON RECENT FORDS WITH STEERING PROBLEMS, BUT MY MODEL, YEAR, AND ISSUE ARE NOT COVERED. THIS IS CLEARLY A WIDESPREAD SAFETY ISSUE. HAD A SMALLER ADULT OR A CHILD BEEN DRIVING, THIS EVENT COULD HAVE HAD A VERY BAD END.

NHTSA ODI 10905016

Sep 7, 2016Steering

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL WAS NOT FUNCTIONAL AND THE VEHICLE COULD NOT REVERSE PROPERLY. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING REGAINED FUNCTION AND THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC STATED THAT THE VEHICLE'S MODEL TYPE WAS KNOWN TO EXPERIENCE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 16,000.

NHTSA ODI 10904389

Sep 6, 2016Body & structure

PASSENGER SIDE REAR DOOR OPENED WHILE VEHICLE WAS UNDERWAY AND LEAVING MY DRIVEWAY. WILL NOT CLOSE OR LATCH. LATCH MOVES SMOOTHLY BY HAND, BUT DOES DOT CATCH AND LATCH AGAINST FRAME MOUNTED PIECE, NOR DOES IT MOVE WHEN DOOR HANDLE IS OPERATED.

NHTSA ODI 10904199

Sep 6, 2016Body & structure

MY WIFE AND I WERE OUT FOR THE DAY, STOPPED TO HAVE LUNCH. WHEN SHE GOT OUT AND SHUT THE DOOR IT WOULD NOT LATCH, THE LATCH HAD BROKEN INSIDE AND WOULDN'T STAY SHUT. HAD TO TIE THE DOOR SHUT TO GET IT HOME. VERY DANGEROUS SITUATION, LUCKILY IT HAPPENED WHEN WE WERE STOPPED AND DIDN'T COME OPEN WHEN WE WERE IN MOTION.

NHTSA ODI 10904260

Aug 30, 2016

THE AUTOMATIC TRANSMISSION SLIPS WHEN SHIFTING GEARS, MOST NOTICEABLY THE LOWER GEARS BUT IT HAS HAPPENED WITH HIGHER GEARS ON OCCASION. THE AUTOMATIC TRANSMISSION ALSO "SPUDDERS" OR "CHUGS" WHEN ACCELERATION IS APPLIED, AND DOES NOT MATTER HOW AGGRESSIVELY OR GENTLY THE ACCELERATION IS APPLIED, IT STILL STRUGGLES, SOMETIMES HESITATING, OR SOMETIMES "CHUGGING," THEN USUALLY SLAMS VIOLENTLY INTO GEAR. THESE OCCURANCES ARE ONGOING AND ARE MOST PREVALENT WHEN ACCELERATING FROM A STOP OR FROM SLOW SPEEDS.

NHTSA ODI 10899396

Aug 30, 2016Transmission & drivetrain

I WAS DRIVING ON THE HIGHWAY GOING ABOUT 60MPH WHEN THE CAR FELT LIKE IT STOPPED ACCELERATING. IT FELT AS THOUGH THE CAR WAS PUT IN NEUTRAL. THE CAR'S PRNDL ALSO BEGAN INDICATING THAT THE CAR WAS IN REVERSE WHEN IT WAS NOT. THE CAR'S SCREEN THEN INDICATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE SERVICED. I BOUGHT THIS CAR USED FROM A DEALERSHIP ABOUT TWO WEEKS AGO.

NHTSA ODI 10899650

Aug 29, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 TO 35 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,400.

NHTSA ODI 10899125

Aug 29, 2016Latches & locks

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, THE DRIVER'S SIDE DOOR FAILED TO LATCH SHUT. THE DOOR AJAR LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

NHTSA ODI 10899270

Aug 27, 2016Electrical system

I WAS TRYING TO TRADE IN MY CAR AND WHEN I CAME OUTSIDE TO START IT UP IT WOULDN'T DO ANYTHING AND THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. IN ADDITION, I HAVE ALWAYS EXPERIENCED IDOLING AND JERKING WHEN TAKING OFF WHICH SEEMS LIKE TRANSMISSION PROBLEMS BECAUSE I HAVE HAD EXPERIENCE WITH THAT ISSUE. CURRENTLY STILL HAVE THE SAME ISSUES JERKING AND IDOLING WHEN TAKING OFF. WHEN MY CAR EXPERIENCED THE ELECTRIC PROBLEM WAS IN 2015 AND IT HAD ABOUT 30 TO 40,000 MILES ON IT BUT THE JERKING AND IDOLING HAVE ALWAYS OCCURRED AND I CHECKED THE RECALL BEFORE AND THEY TOLD ME THERE WASN'T A RECALL.

NHTSA ODI 10901970

Aug 24, 2016Fuel system

MY VEHICLE HAS 67K MILES AND WAS PURCHASED CERTIFIED PRE-OWNED FOUR MONTHS AGO. ON WEDNESDAY 8/17/16 I FILLED MY TANK, AND WHEN I TRIED TO START THE IGNITION RIGHT AFTER FUELING, THE CAR SPUTTERED BUT WOULD NOT TURN ON. AFTER A FEW MORE TRIES THE CAR TURNED ON AND I WAS ABLE TO DRIVE AND TURN THE CAR ON AND OFF WITH NO PROBLEM. THE FOLLOWING DAY I WAS DRIVING ON A SURFACE STREET, AND WHEN THE CAR CAME TO A STOP AT A RED LIGHT IT COMPLETELY SHUT OFF EVEN THOUGH MY GAS GAUGE STILL SHOWED FUEL IN THE TANK. I HAD THE CAR TOWED TO A FORD DEALERSHIP, AND THEY INFORMED ME THAT THE PURGE VALVE, WAS STUCK IN THE OPEN POSITION CAUSING MY FUEL PUMP TO DELIVER TOO MUCH FUEL TO THE ENGINE, AND CREATED A VACUUM PRESSURE SO STRONG THAT IT WARPED MY TANK AND DAMAGED MY FUEL PUMP AND FUEL SENSOR, MAKING MY SENSOR THINK THERE WAS MORE GAS IN THE TANK THAN THERE REALLY WAS. THEY INFORMED ME THAT I WOULD NEED A NEW PURGE VALVE, A NEW EVAPORATOR CANISTER, A NEW FUEL TANK AND FUEL PUMP, TOTALING $2100 AND WHICH WAS NOT COVERED UNDER WARRANTY BECAUSE EMISSIONS COMPONENTS ARE ONLY COVERED FOR 2 YEARS OR 25K MILES THROUGH FORD. THE PURGE VALVE MALFUNCTION IS A KNOWN PROBLEM IN 2012 AND 2013 FORD FOCUSES YET A RECALL HAS NOT BEEN ISSUED BY FORD, AND CUSTOMERS ARE HAVING TO PAY FOR THE EXPENSIVE REPAIRS OUT OF POCKET FOR DEFECTIVE ENGINE COMPONENT THAT WAS NOT DAMAGED BY THE DRIVERS. CAN SOMEONE AT THE NHTSA PLEASE RESEARCH THE VAPOR CANISTER PURGE SOLENOID MALFUNCTION ON 2012-2013 FORD FOCUS? HAVING THE PURGE VALVE STUCK IN THE OPEN POSITION CAN COLLAPSE THE FUEL TANK CAUSING CATASTROPHIC ENGINE FAILURE WITH LITTLE TO NO WARNING AND COULD POTENTIALLY LEAD TO ACCIDENT AND INJURY IF THE FAILURE OCCURS ON THE HIGHWAY OR IN TRAFFIC. FORD TECHNICIANS ARE AWARE OF THIS ISSUE BUT SINCE NO RECALL HAS BEEN RELEASED, THEY CAN ONLY SAY TO THE CUSTOMERS "BAD LUCK, YOU GOTTA FIX IT".

NHTSA ODI 10898395

Aug 23, 2016

REAR DOOR LATCH AND LOCKING SYSTEM FAILS TO LATCH OR LOCK DOORS. SAFETY ISSUE AND CANNOT BE DRIVEN DUE TO DOORS NOT LATCHING SHUT REAR DOORS FLYING OPEN.

NHTSA ODI 10898088

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Focus Bev verdict →