What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE, SURGED FORWARD, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V085000 (LATCHES, LOCKS, LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,580.

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DRIVER SIDE FRONT DOOR LATCH FAILED, CAUSING DOOR TO NOT STAY CLOSED. FULL RANGE OF MOTION OF DOOR IS NOT HAMPERED; DOOR CAN BE CLOSED FULLY, HOWEVER DOOR OPENS WITH NO EFFORT, EVEN WHEN LOCK IS ENABLED.

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MOON-ROOF EXPLODED OUTWARD FROM FULLY CLOSED POSITION, TRAVELING ON I-5 N, 4:42PM SAT 8/20/16 AT DUPONT WA. GLASS EXPLODED OUTWARD AND GLASS DEBRIS WAS WITNESSED EXITING OUT AND AWAY FROM THE ROOF THROUGH THE REAR VIEW MIRROR. THERE WERE NO VEHICLES IN FRONT THAT COULD HAVE CAUSED ANY ROAD DEBRIS TO CAUSE AN IMPACT OR CHIP OR DING.

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TAKATA RECALL: WHILE I WAS DRIVING STRAIGHT ON THE HIGHWAY, MY STEERING WHEEL STOPPED RESPONDING. IT JUST STIFFED UP AND I HAD LITTLE CONTROL OF IT AND IT WAS VERY HARD TO MAKE TURNS. ALSO I NOTICED SOME TYPE OF MALFUNCTION MESSAGE ON THE LCD DISPLAY SAYING SOMETHING ABOUT THE STEERING WHEEL STOPPED WORKING, SWITCHING TO ASSIST MODE, AND TO TAKE IT IN FOR SERVICE. I TOOK IT TO THE FORD DEALER THE NEXT DAY AND THEY SAID I NEEDED A WHOLE NEW STEERING RACK, BUT FROM READING THE SAME PROBLEM THAT OTHER USERS OF THE FORD FOCUS 2013 EXPERIENCED AND FROM MY REPAIR INVOICE, I SUSPECT IT HAS SOMETHING TO DO WITH THE (ELECTRIC POWER-ASSISTED STEERING) EPAS

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I PARKED THE CAR AND REMOVED SOME BELONGINGS FROM THE BACK SEAT, TRIED TO SHUT THE DOOR AND LOCK THE CAR WHEN I NOTICED THE CAR WAS NOT LOCKING DUE A DOOR BEING AJAR. THE BACK PASSENGER DOOR LATCH WOULD NOT LATCH SHUT, I TRIED TO MANUALLY ENGAGE AND DISENGAGE THE CHILD LOCK IN ADDITION TO LOCKING AND UNLOCKING THE CAR SEVERAL TIMES WHILE THE DOOR WAS BEING HELD SHUT AND ALSO OPEN. THE DOOR HAS TO BE HELD SHUT WITH A ROPE TIED TO THE HEADREST. THE RECALL THAT FORD HAS OUT ABOUT THE BACK DOOR LATCH DOES NOT INVOLVE MY VIN SO I CAN'T GET AN ANSWER ABOUT IT FROM THEM.

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PASSENGER DOOR LATCH BROKE DOOR FLEW OPEN WHILE DRIVING IN PARKING LOT. NOW IT WILL NOT CLOSE.

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DRIVER'S DOOR WON'T LATCH. HAD TO DRIVE TO DEALER WHILE HOLDING DOOR CLOSED. OPENED WHILE MAKING TURN, DOOR ALMOST HIT CAR IN OPPOSITE DIRECTION WAITING FOR LIGHT.

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DOOR LATCH ASSEMBLY BROKE AND WILL NOT LATCH OR ENGAGE TO KEEP DOOR CLOSED. WAS STATIONARY SITTING IN THE PARKING LOT FOR APPROXIMATELY 9 HOURS. TEMP OUTSIDE THAT DAY WAS 99 F. OPENED THE DOOR TO PLACE MY WORK BAG IN BACK SEAT AND DOOR WOULD NOT CLOSE (OR LATCH) AFTER. ACTIVE RECALL FOR THE SAME TYPE OF CAR DESCRIBING SAME PROBLEM, HOWEVER MY CAR IS NOT INVOLVED YET.

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DOOR WON'T LATCH. THE DRIVER DOOR LATCH IS BROKEN. THE DOOR WILL NOT STAY CLOSED. THERE IS A RECALL FROM FORD ABOUT THE LATCH. I CANNOT FIND THE RECALL NUMBER, BUT HERE IS A LINK TO A MEDIA REPORT FROM FORD. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/08/04/REGIONAL-SAFETY-RECALL.PDF HOWEVER, THEY STATE THAT THEY WILL NOT REPAIR MY CAR BECAUSE I LIVE IN TENNESSEE WHICH IS NOT ONE OF THE STATES LISTED ON THE RECALL. ONLY CERTAIN STATES "WITH HIGHER AMBIENT TEMPERATURES AND SOLAR LOADING" ARE ON THE RECALL LIST. OREGON AND WASHINGTON ARE ON THIS LIST. ARE THOSE STATES REALLY HOTTER THAN TENNESSEE?

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S DOOR OPENED INDEPENDENTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,090. THE VIN WAS NOT AVAILABLE.

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THE DRIVER DOOR WON'T STAY CLOSED. I HAVE TO HOLD THE CAR SHUT WHILE DRIVING AND IT'S VERY UNSAFE. I WAS TOLD BY YUCCA VALLEY FORD THE REPAIR IS AROUND 500$. THIS CAR IS STILL NEW AND SHOULDN'T HAVE THIS SAFETY CONCERN AT THIS TIME.

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THE DOOR LATCH SYSTEM WENT OUT WHILE I WAS DRIVING ABOUT 5 MPH AND MADE A TURN INTO A PARKING SPOT AND MY VEHICLE DOOR FLEW OPEN ALMOST CAUSING ME TO HAVE AN ACCIDENT. I KNOW THAT THIS ISSUE IS EFFECTING OTHER FORD VEHICLES BUT THE DEALERSHIP WILL ONLY REPAIR THIS IF I PAY OUT OF POCKET. VEHICLE IS CURRENTLY AT THE DEALERSHIP DUE TO THE SAFETY FACTOR OF DOOR NOT LATCHING.

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THE DRIVER'S SIDE SEAT BELT WILL NOT RELEASE PROPERLY. PROBLEM IS INTERMITTENT AND A REAL CONCERN SHOULD ONE BE IN AN ACCIDENT!!

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I OWN A 2013 FORD FOCUS. THE DEALER REPLACED TCM MODULE AND UPDATES AS NEEDED DUE TO RECALL. MY CAR HAS 60K MILES AND EVERY SINCE DEALER COMPLETED WORK, MY STEERING WHEEL WILL NOT TURN ONCE YOU FIRST CRANK THE CAR. AFTER IT IDLES FOR AWHILE, I CAN DRIVE OFF. AS OF THIS MORNING, MY "STEERING ASSIST DEFAULT SERVICE REQUIRED" SENSOR IS ON, AND MY STEERING WILL NOT TURN AT ALL. THERE IS ALSO A CLICKING NOISE, LIKE A BLINKER, THAT WILL NOT STOP EVEN IF KEYS ARE OUT OF IGNITION.

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THE DRIVER DOOR OPENED WHEN THE LATCH FAILED. TOOK TO FORD DEALER AND THEY ACKNOWLEDGED THEY HAVE HAD PROBLEMS WITH THE LATCHES FAILING. THE VEHICLE WAS PARKED I UNLOCKED WITH ELECTRONIC KEY AND THE DOOR THEN FAILED TO LATCH SHUT

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION OVERHEATED AND THE "PULL OVER" WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN UNKNOWN SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON APPROXIMATELY FOUR OTHER OCCASIONS AND WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 09/20/16*LJ *TR

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I PURCHASED MY 2013 FORD FOCUS SE BRAND NEW IN JUNE OF 2013. I NOTICED THE SHUDDERING DURING ACCELERATION IMMEDIATELY AND MENTIONED IT TO SOMEONE AT THE DEALERSHIP. I WAS TOLD THIS WAS NORMAL FOR IT BEING BRAND NEW AND THAT IT WOULD STOP AFTER AWHILE. WE ARE NOW OVER 3 YEARS LATER AND IT HAS NOT STOPPED. SOMEONE FINALLY CONVINCED ME TO TAKE IT IN. I'VE HAD SEVERAL PEOPLE THAT HAVE BEEN IN MY VEHICLE AND CAN'T BELIEVE THAT IT DOES THIS AND TELL ME THAT IT IS ABSOLUTELY NOT NORMAL. I TOOK MY CAR INTO THE DEALERSHIP A COUPLE MONTHS AGO AND THEY SAID THEY REPROGRAMMED SOMETHING. THIS DID NOT HELP. TOOK IT BACK IN AGAIN TODAY AND BEFORE EVEN LOOKING AT IT THEY ARE TELLING ME THAT WAS I'M DESCRIBING IS NORMAL AND GAVE ME A FLYER EXPLAINING THE TRANSMISSION DIFFERENCES. I COULDN'T BELIEVE THEY THOUGHT I WOULD BUY INTO THAT. I IMMEDIATELY BEGAN RESEARCHING THE ISSUE AND AM NOW FINDING OUT THIS IS WIDESPREAD. I'M BEYOND PISSED. I WAS ALSO INVOLVED IN AN ACCIDENT ON 11/13/14 IN THIS VEHICLE WHERE I HIT THE BREAKS AND MY CAR WOULDN'T STOP RIGHT AWAY SO I REAR ENDED SOMEONE. I JUST ASSUMED I DID SOMETHING WRONG BUT I COULDN'T BELIEVE THAT IT WOULDN'T STOP. I HAD PLENTY OF ROOM. THE WHEELS DID NOT LOCK UP. THE SENSATION I FELT IN THE VEHICLE WHEN I HIT THE BREAKS IS HARD TO EXPLAIN. IT WAS AS IF I WAS PUMPING ON THE BREAKS AS OPPOSED TO WHAT I DID, WHICH WAS TO PUT MY FOOT ALL THE WAY DOWN FULL FORCE.

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AFTER ENTERING CAR, THE DRIVER FRONT DOOR WOULD NOT LATCH. THERE WAS NO PRIOR INDICATION OF ANY MALFUNCTION WITH THE DOOR LATCH. DRIVER DOOR REQUIRED TO BE BUNGEE CORDED IN ORDER TO DRIVE VEHICLE TO FORD DEALERSHIP. THE DOOR LATCH WAS REPLACED BY FORD AT A COST ON $697.00 TO OWNER.

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WAS DRIVING IN FROM LA TO PALM SPRING AT 11:00PM. AND THE DRIVERS DOOR AJAR LIGHT CAME ON AND THE DOOR OPENED WHILE DRIVING. HAD TO TIE IT CLOSED WITH ROPE AND A BUNGEE CORD THAT I NOW HAVE TO CARRY IN MY CAR, BECAUSE THIS THE SECOND LATCH THAT HAS BROKEN IN MY CAR.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE FRONT DRIVER'S DOOR SWUNG OPEN INDEPENDENTLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 41,000.

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NOV 2015, EXCESSIVE TRANSMISSION SHUDDER ON TAKE OFF. CUSTOMER SATISFACTION PROGRAM 14M01, 14M02. SOFTWARE UPDATE PROGRAM 15B22. TRANSMISSION CONTROL MODULE ELECTRICAL CIRCUIT FAILURES (CLUTCH REPLACED, TCM UPDATED). JUNE 2016, EXCESSIVE TRANSMISSION ON TAKE OFF, SERVICE ENGINE LIGHT REMAINED ON, WOULD NOT START-HAD TO TURN KEY SEVERAL TIMES BEFORE START. SOFTWARE UPDATE 15B22: CUSTOMER SATISFACTION PROGRAM 14M02, TCM REPLACED, TCM-PCM REPROGRAM JUNE 2016, UNACCEPTABLE FROM FORD CORPORATION. I ASKED SERVICE DEPARTMENT IF TCM HAD REVISIONS TO TO CORRECT PROBLEM, THEY DID NOT KNOW. SO IF REPLACING WITH SAME DEFECTIVE TCM THIS WILL BE AN ONGOING PROBLEM. WAS RECOMMENDED TO SELL/TRADE CAR BEFORE 150.000 MILE DEADLINE ON WARRANTY. I HAVE TRIED TO TRADE IN BUT NO DEALER WANTS BECAUSE OF KNOWN TCM ONGOING PROBLEM. NEXT FAILURE I WILL HAVE IT REPOSSESSED AND LET FORD CORPORATE DEAL WITH IT. VERY UNSAFE TO DRIVE IN MY OPINION WITH THIS ONGOING TCM PROBLEM. WORST CASE SCENARIO IF TCM FAILS , VEHICLE WILL SHUT DOWN COMPLETELY AND YOU HAVE A FORD ROAD SIDE ASSISTANCE NUMBER TO CALL. COMFORTING ! UNACCEPTABLE FORD CORPORATION. I DO NOT TO APPRECIATE FORD RISKING MY FAMILIES LIFE FOR A PROBLEM THEY WILL NOT FIX.

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I HAVE THE CAR PARKED IN MY DRIVEWAY WHEN I WENT TO DRIVE IT GIVES ME THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. THE CAR HAS 48,288 MILES WHICH I'VE ONLY PUT 12,088 OF IT. I HAVE ONLY HAD THE CAR 14 MONTHS WHEN THIS OCCURRED I'VE CONTACTED THE DEALER WHICH THEY STATED THE EXTENDED WARRANTY I REQUESTED WAS NEVER PURCHASED WHEN I TOLD THEM THE WARRANTY PAPERWORK THAT WAS GIVEN TO ME WAS EXPIRED BEFORE I PURCHASED THE CAR. I AM FURIOUS WITH THE DEALER, AND FORD. I DON'T HAVE $1,500 FOR THE REPAIR AND WITHOUT A CAR I CAN'T GET TO WORK. NOW I HAVE TO WORRY OF HAVING IT REPOSSESSED BECAUSE I CAN'T MAKE THE CAR PAYMENT.

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WHILE DRIVING THROUGH TOWN... CANTON, TEXAS. THE DRIVERS SIDE REAR DOOR LATCH FAILED AND THE DOOR FLEW OPEN WHEN TURNING RIGHT. MY 85 YEAR OLD MOTHER WAS SITTING NEXT TO THE DOOR, IN A SEAT-BELT THANK GOD. I PULLED OVER AND TRIED CLOSING THE DOOR SEVERAL TIMES. IT WOULD NOT CATCH ON THE STRIKER. USING A SCREWDRIVER, I FOUND THE LATCH HAD NO TENSION ON IT AND WOULD NOT HOLD THE THE DOOR STRIKER. I PUT MY MOTHER IN THE FRONT SEAT AND HAD MY SON HOLD THE DOOR CLOSED FOR THE 15 MILE TRIP HOME. I CALLED 3 FORD DEALERS TO FIND THE PART IS ON BACK-ORDER. THE PRICE IS A WHOPPING $273 + TAX + ANOTHER $100 TO PUT IT IN. HAD MY MOTHER NOT BEEN BELTED IN, THIS COULD HAVE KILLED HER. HAD THERE BEEN ANOTHER CAR CLOSE, IT WOULD HAVE MADE FOR A NASTY ACCIDENT. I KNOW THIS IS NOT A ONE OFF, FREEK FAILURE. MY WIFE IS NOW DRIVING AROUND WITH THE DOOR TIED SHUT

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. UPON REFUELING THE VEHICLE, WHEN MAKING A STOP OR A TURN, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WERE UNABLE TO FIND A SIGNAL OR DTC TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REPAIR SOLUTION TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

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