What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

WHILE DRIVING AT A HIGH RATE OF SPEED(55MPH) ON A HIGHWAY, THE "POWER STEERING ASSIST FAILURE" CAME UP ON THE DASH SCREEN. I IMMEDIATELY NOTICED THE STEERING WAS TIGHT TO TURN. WHILE TURNING TO GET OFF TO THE SIDE OF THE ROAD, THE TIGHTNESS GOT WORSE. IT TOOK A LOT OF STRENGTH TO TURN THE WHEEL. I ALMOST GOT IN AN ACCIDENT. WHEN THE FORD DEALERSHIP DIAGNOSED THE PROBLEM, THEY SAID THE STEERING ASSIST WAS SHOT AND WOULD COST AROUND $1600 TO REPLACE AND REALIGN THE WHEELS. THEY INFORMED ME THE PROBLEM WAS NOT A RECALL ISSUE ALTHOUGH I SEE FORD HAS RECALLS ON VARIOUS OTHER MODEL POWER STEERING ASSIST UNITS. THEY NEED TO ADD THE FOCUS TO THE LIST. *TR

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THE CLUTCH ASSEMBLY WAS REPROGRAMMED ON 11/14/14 AT 14,219 MILES. THE ASSEMBLY WAS REPLACED ON 3/23/15 AT 16,784 MILES AFTER WAITING 1 MONTH FOR THE PARTS. ON 7/5/16 THE ASSEMBLY WAS TESTED AND FAILED. IT WAS REPLACED ON 9/1/16 AT 25,262 MILES AFTER WAITING FOR THE PARTS. WITHIN THE FIRST WEEK AFTER THIS THIRD REPAIR, THE TRANSMISSION WAS STARTING TO SLIP AGAIN. EVERY TIME IT HAS BEEN WORSE THAN THE TIME BEFORE. THE LAST TIME THE TRANSMISSION SLIPPED FROM 1ST TO 2ND GEAR. IT STUTTERED, HESITATED TO THE POINT OF STALLING, JERKED AND LURCHED FORWARD WHEN THE 2ND GEAR FINALLY ENGAGED. THERE WAS NO ACCELERATION AND IT WAS A STRUGGLE TO CLIMB THE SMALLEST HILL. THIS CAR IS DANGEROUS AND FRANKLY SCARES ME TO DEATH. I HAVE TO WAIT TO MAKE A LEFT TURN ON CITY STREETS UNTIL THE TRAFFIC IS VERY CLEAR. THE CARS WAITING BEHIND ME ARE BLOWING HORNS, CURSING ME AND GIVING CRUDE GESTURES. MERGING ONTO THE FREEWAY IS TRULY FRIGHTENING. STOP AND GO TRAFFIC FINDS ME STUTTERING ALONG. FORD HAS KNOWN OF THIS PROBLEM SINCE 2011 AND HAS YET TO FIND A SOLUTION. THEY CALL IT A SERVICE ACTION WHEN ACTUALLY IT SHOULD BE A RECALL. THIS CAR IS NOT SAFE. THE SLIPPING IS NOT TOO BAD NOW BUT IT IS GETTING PROGRESSIVELY WORSE. IT DOES NOT HAPPEN EVERY TIME SO I HAVE TO BE ALERT TO THE PROBLEM WHENEVER I STOP AND GO. IF THE PROBLEM IS ANY WORSE THIS TIME, IT WILL BE TOTALLY UNSAFE TO DRIVE. I HAVE LESS THAN 26,000 MILES ON THE CAR AND IT IS NOT YET PAID FOR. THE RESALE/TRADE IN VALUE TO DRAMATICALLY DECREASING IF I CAN SELL IT AT ALL. *TR

NHTSA ODI 10917826

VEHICLE ENGINE/TRANSMISSION SHUDDERS AND LURCHES. OFTEN, NOT BEING REACTIVE TO DEPRESSION OF GAS PEDAL. I HAVE BEEN LEFT IN THE MIDDLE OF AN INTERSECTION MULTIPLE TIMES WITH A CAR THAT WILL NOT GO, BUT RATHER SHUDDERS AND DOESN'T GAIN PROPULSION.

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TIMING COVER LEAKS 1-QUART OF OIL EVERY 3,000 MILES. THIS SEEMS TO BE A KNOWN ISSUE FOR ALL 2012-2014 FOCUS'. FORD WILL NOT ACKNOWLEDGE THE DEFECT.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN UNEXPECTED DOWNSHIFT INTO NEUTRAL. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE; HOWEVER, THE REMEDY WAS NOT AVAILABLE DUE TO THE PART BEING ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 01/11/2017*CT CONSUMER STATED CAR WAS PURCHASED IN 2012 AND TAKEN TO DEALER SEVERAL TIMES FOR TRANSMISSION, FELT LIKE IT WAS RUNNING OVER A WASH BOARD WHEN ACCELERATING FROM A STOP. DEALER STATED THERE WAS NOTHING WRONG. IN 2/4/13 CONSUMER HAD A HEAD ON CRASH. UPDATED 6/22/18*JB

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MY 2013 FOCUS TITANIUM ELECTRONIC RACK & PINION FAILED. IT OCCURRED WITHOUT ANY PRIOR WARNING ON A BUSY INTERSTATE. MIRACLE WITHOUT AN ACCIDENT. 49,000 MILES. I HAVE NO WARRANTY.. MY RESEARCH SHOWS MANY WITH SIMILAR STORIES AND NO RECALL? THIS IS A SERIOUS SAFETY ISSUE.QUOTED $1800 TO REPAIR. SO THAT MY CAR WILL SIMPLY STEER? RECALLS HAPPEN FOR MANY REASONS AND TO THINK IT HASN'T HAPPENED FOR A SUDDEN LOSS OF A VEHICLES STEERING IN INCOMPREHENSIBLE. TO REPEAT, ALL WITHOOUT ANY WARNING. NO DASH LIGHT OR MESSAGE! I CHANGED LANES AT 60 MPH AND IT WOULD NOT RESPOND SO THAT I COULD MAKE THE NEEDED CORRECTION TO NOT CONTINUE IN TO ONCOMING TRAFFIC. GETTING IT SAFELY TO THE SHOULDER WAS PHYSICALLY DIFFICULT AND EXTREMELY DANGEROUS.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE AND INDEPENDENTLY OPENED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER SIDE DOOR AND LATCH WERE REPLACED. IN ADDITION, THE FRONT PASSENGER SIDE DOOR BECAME DIFFICULT TO CLOSE AND HAD TO BE SLAMMED SHUT TO ENSURE IT WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE MANUFACTURER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED AND HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. WHEN THE FAILURE OCCURRED, A WARNING MESSAGE WOULD DISPLAY. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10915565

PROBLEM WITH THE TRANSMISSION HAS A VERY DELAYED SHIFT FROM 1ST GEAR TO 2ND GEAR AND IT IS AN AUTOMATIC. CAN HEAR THE GEARS SLIP AND GRIND WHEN TRYING TO CHANGE LOWER GEARS ... ESPECIALLY GOING UP ANY TYPE OF HILL.COULD CAUSE A WRECK WHEN PULLING OFF A SIDE STREET TO MAIN ROAD OR WHEN GOING UP A HILL IT CAN'T ALMOST FEEL LIKE THE ENGINE IS GOING TO DROP OUT THE BOTTOM OF THE CAR AND THE CAR TO ROLLING BACKWARDS.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE VEHICLE WAS PREVIOUSLY SERVICED PER A MANUFACTURER'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE SHUTTERING ON THE CLUTCH OF THE VEHICLE OCCURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE STEERING SEIZED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,235.

NHTSA ODI 10915645

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHENEVER THE ACCLERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED AND MADE A TICKING NOISE BEFORE ACCELERATING. THE VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL THAT CAUSED A SIMILAR FAILURE. THE VEHICLE RECEIVED THE RECALL REPAIR; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS/LINKAGES); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DOORS WERE DIFFICULTY TO UNLOCK. THE CONTACT WOULD HAVE TO UNLOCK AND LOCK THE VEHICLE'S DOORS SEVERAL TIMES BEFORE THE LOCKS WOULD ACTUALLY RELEASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED, NEEDED A NEW COMPUTER CHIP, AND REPROGRAMMING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE. A CRASH OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THIS IS THE SECOND TIME THIS HAS HAPPENED IN A MONTH THAT THE POWER STEERING MODULE LIGHT HAS COME ON WHILE DRIVING AND I LOST POWER STEERING. I HAD TO RESTART THE CAR TO RESET IT. THANKFUL I (AND EVERYONE ELSE) WAS SAFE AND IN A SECLUDED AREA WHEN IT HAPPENED. THIS HAPPENING ON THE FREEWAY OR NEIGHBORHOOD COULD BE A DIFFERENT STORY.

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WHILE ATTEMPTING TO TURN RIGHT ON TWO OCCASIONS TODAY MY WIFE'S 2013 FORD FOCUS HAD NO POWER STEERING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE AND AM VERY CURIOUS AS TO WHY FORD HAS NOT DONE ANYTHING ABOUT IT? WILL SOMEBODY HAVE TO CRASH AND DIE FOR THE MOTOR COMPANY TO ACCEPT RESPONSIBILITY? THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS VEHICLE SINCE WE BOUGHT IT AND THE FACT THAT WE PURCHASED IT PRACTICALLY BRAND NEW IT IS CONCERNING TO HAVE SO MUCH GO WRONG.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND CRASHED INTO A POLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ODI 10914216

AS I WAS DRIVING THIS MORNING MY DOOR FLEW OPEN AND WOULD NOT SHUT BACK CLOSED, I CHECKED THE LATCH AND SURE ENOUGH IT WOULD NOT LATCH CLOSE NOR LOCK, I HAD TO TIE MY DOOR SHUT THE OTHER SIDE OF THE CAR FOR IT TO REMAIN SHUT, THANKFULLY A CAR DID NOT HIT MY DOOR WHEN IT FLEW OPEN WHILE DRIVING,THIS IS VERY DANGEROUS FOR ME AN MY KIDS! I AM FED UP WITH FORD AND THERE RECALLS! I CALLED FORD SERVICE AFTER I FOUND OUT IT IS A RECALL TO GET FIXED IMMEDIATELY BUT THE SERVICE MAN STATED THEY WONT HAVE HAVE THE PART TILL THE BEGINNING OF 2017 WHAT AM I SUPPOSE TO DO UNTIL THAN!!!! THIS IS RIDICULOUS NEVER AGAIN WILL I PURCHASE ANOTHER FORD !!!!

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MY 16 YEAR OLD SON WAS DRIVING HOME FROM WORK WHEN HIS CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. HE PULLED OFF TO THE SIDE OF THE ROAD AND WAITED IN HIS HOT CAR TILL WE COULD GET THERE BECAUSE HE WAS UNSURE OF THE SAFETY OF THE AREA. A FRIEND OF HIS DADS TOWED IT TO THE LOCAL FORD DEALERSHIP. THEY IMMEDIATELY KNEW WHAT WAS WRONG WITH IT. THEY SAID THE PURGE VALVE WAS STUCK AND CAUSED A VACUUM AFFECT ON THE FUEL TANK CAUSING IT TO CAVE IN AND THE FUEL PUMP TO BREAK. THEY WANTED $1400 TO REPLACE THE FUEL PUMP AND FIX THE TANK. AFTER CALLING FORD MOTOR COMPANY 2 TIMES. THE FIRST TIME, THEY COMPLETELY REPORTED THE INCORRECT INFORMATION TO THE SERVICE MANAGER SAYING IT WAS A DOOR HANDLE RECALL ISSUE. NOT TRUE AT ALL. THE SECOND TIME THE WERE GOING TO OFFER FINANCIAL ASSISTANCE. SO WE WENT FROM HAVING TO PAY $1400 TO $900 TO NOW I HAD TO PAY $777. I EXPLAINED TO THEM HOW I SHOULD NOT HAVE TO PAY FOR A MANUFACTURER DEFECT AND THIS COULD HAVE CAUSED HARM TO MY CHILD. IT CAN ALSO CAUSE HARM TO OTHERS THAT OWN THIS SAME KIND OF VEHICLE IF IT IS NOT CORRECTED. I ASKED THEM IF IT WAS GOING TO TAKE SOMEONE GETTING KILLED BEFORE THEY DECIDE TO CORRECT THE PROBLEM. SO THEY PUT A BAND AIDE ON MY SON'S CAR AND SENT US AWAY. I'M VERY UNHAPPY WITH THE WAY THIS MATTER HAS BEEN RESOLVED. I WANT MY MONEY BACK AND I WANT THIS PROBLEM TO BE FIXED SO OTHERS DO NOT EXPERIENCE THE UNSAFE CONDITIONS THAT MY SON HAS BEEN PLACED IN. PLEASE HELP GET THIS RECALLED.

NHTSA ODI 10913777

TCM UPDATED 3 TIMES DIE TO CEL. 4TH CAR WOULDN'T START OR EVEN ENGINE TURN OVER. TOWED TO DEALER, AFTER 9 DAYS NEW TCM PLACED IN CAR. BACK AT DEALER FOR ANOTHER 7 DAYS. CAR DRIVING SLUGGISH AND ONLY GETTING 20MPG. FORD DEALER CLAIMS NOTHING WRONG. CAR FEELS LIKE A PICKUP TRUCK.

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