What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, THE DRIVER HEARD A LOUD SCRAPING SOUND FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO NORTH BROTHERS FORD (33300 FORD RD, WESTLAND, MI 48185) WHERE IT WAS DIAGNOSED THAT THE MUFFLER DETACHED FROM THE REST OF THE VEHICLE AND WAS DRAGGING ON THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

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WHILE DRIVING DOWN THE ROAD, THE WINDSHIELD WIPERS TURN ON BY THEMSELVES, WITH NO INPUT FROM ME. CANNOT TURN THEM OFF WITH THE SWITCH. THEY STAY ON EVEN AFTER THE CAR IS TURNED OFF AND THE KEY IS REMOVED.

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CAR LATCH ON FORD FOCUS2013 WONT LET CAR DOOR CLOSE. I LEFT THE STORE AND NOTICED THAT THE AIR WAS COMING INTO THE CAR AS IF A WINDOW WAS OPEN. WHEN I GOT HOME MY DOOR WOULD NOT CLOSE.

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I BOUGHT MY CAR IN DECEMBER OF 2014, CERTIFIED PREOWNED. AFTER HAVING THE CAR FOR NOT EVEN A FULL MONTH, I RECEIVED A CALL THAT I HAD A CLUTCH THAT CAME IN TO THEIR SERVICE DEPARTMENT. I HAD NOT ORDERED ONE, NOR DID I KNOW THE CAR NEEDED ONE AT TIME OF PURCHASE. SINCE THEN I HAVE BEEN THROUGH 3 CLUTCHES AND THE FOURTH WAS JUST ORDERED MONDAY JUNE 12, 2017. EVERY 15,000 MILES THE CAR BEGINS TO SHUDDER AND EXPERIENCE SHIFTING HESITATION. THIS IS EXTREMELY UNNERVING, ESPECIALLY WHEN IT ONLY DOES IT WHEN TAKING OFF FROM A STOP OR WHEN ACCELERATING AFTER SLOWING DOWN FOE SAY A RED LIGHT THAT JUST TURNED GREEN. IT DOESN'T MAKE ME FEEL SAFE, I'VE HAD MULTIPLE INSTANCES WHERE THIS HAS CAUSED NEAR COLLISIONS WHEN PULLING OUT INTO TRAFFIC BECAUSE THE CAR ESSENTIALLY STALLS OUT AND I STOP MOVING. FORD HAS NOT ISSUED A RECALL FOR THIS AND THIS IS MY THIRD YEAR EXPERIENCING THESE PROBLEMS. I DON'T WANT TO PAY FOR SOMETHING THAT IS THE MANUFACTURERS RESPONSIBILITY. I GOT A RECALL FOR SOMETHING TRIVIAL, DOOR LATCHED, BUT NOT THW HUGE SAFETY PROBLEM THAT IS MY CLUTCH FAILING. THE DEALER ALSO STATED ON A 07/16/16 INVOICE THAT THIS IS A RECALL ITEM, BUT I'M STILL PAYING FOR IT. I HAVE ALL PRIOR INVOICES OF ALL CLUTCH WORK DONE

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONTACT STATED THAT THE VEHICLE HAD FOUR TRANSMISSIONS AND THREE CLUTCHES REPLACED BY MOON FORD (5304 UNIVERSITY BOULEVARD IN MOON, PENNSYLVANIA), BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE TRUNK DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE TRUNK DOOR DID NOT CLOSE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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EXPERIENCED CLUTCH SHUDDERING ISSUE. HAVE HAD THE TCM REFLASHED AT LEAST TWICE AND HAVE HAD THE DUAL CLUTCH REPLACED TWICE IN LESS THAN 10K MILES.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO EDD ROGERS VALLEY FORD (LOCATED AT 111 AUTO LN, SPARGA, TN 38583, (931) 738-2311) WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION CONTROL MODULE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE MODULE WAS REPLACED AT NO COST TO HER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND CONTINUED TO STAY ON EVEN AFTER THE CONTACT TURNED OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AN ELECTRICAL SHORT IN THE WINDSHIELD WIPER MODULE CAUSED THE WIPER BLADES TO FAIL TO RESPOND AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO BILLY HOWELL FORD LINCOLN 1805 ATLANTA HWY, CUMMING, GA 30040 WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER RECALL BUT OFFERED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE DOOR WOULD NOT LOCK WHEN PROMPTED. THE CONTACT RECEIVED A RECALL NOTIFICATION PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) THAT DIRECTLY APPLIED TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

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MOON/SUNROOF SHATTERED WHILE DRIVING- NO VEHICLES, ROCKS OR OTHER OBSTRUCTIONS WERE NEAR

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WHEN ACCELERATING AFTER BEING COMPLETELY STOPPED VEHICLE HAS A DELAYED ACCELERATION. AT TIMES WHEN I AM COMING TO A STOP THE VEHICLE LURCHES FORWARD LIKE I HAVE MY FOOT ON THE GAS. I HAVE HAD THE CLUTCH REPLACED SEVERAL TIMES DUE TO THE RECALL AND ITS NEVER FIXED THE PROBLEM AND NOW FORD IS REFUSING TO FIX UNDER THE RECALLS EXTENDED WARRANTY. I AM WORRIED THAT I MAY HIT SOMEONE WHEN PRESSING THE BRAKE AND THE CAR JERKS FORWARD OR SOMEONE MAY HIT ME WHEN TAKING OFF FROM A STOP BECAUSE MY VEHICLE WILL NOT GO.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHEN ACCELERATING AND THE TRACTION CONTROL AND TRANSMISSION WARNING INDICATORS ILLUMINATED AND FLASHED. THE DEALER DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

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AFTER PURCHASING THE VEHICLE BRAND NEW IN JUNE 2013, THE CAR WOULD STALL/JERK/GRIND WHEN TRYING TO TAKE OFF AFTER BEING STOPPED AT A RED LIGHT OR STOP SIGN, OR JUST ACCELERATING TO INCREASE SPEED. HAD TO TAKE IT IN TO THE DEALER TO HAVE THE CLUTCH REPAIRED AND EVEN AFTER THIS WAS PERFORMED, IT STILL JERKS, ESPECIALLY WHEN THE AIR CONDITIONER IS ON. IN JANUARY 2016, HAD TO TAKE IT TO THE DEALER TO REPROGRAM THE PCM/TCM AND PERFORM CLUTCH WHICH WAS THE 15B22 SOFTWARE UPDATE ISSUED BY FORD MOTOR COMPANY. AFTER 36,000 MILES THE HORN STOPPED WORKING. AFTER 65,000 MILES THE CHECK ENGINE LIGHT TURNED ON AND AFTER TAKING IT TO THE DEALER, WAS TOLD IT HAD A CODE P0456 WHICH IS A SMALL EVAP LEAK PRESENT. SINCE IT'S NOT UNDER WARRANTY, I HAVE TO PAY $119 JUST TO DIAGNOSE THE PROBLEM. NOW I HAVE A SAFETY RECALL NOTICE 16S30 WHICH STATES IT MAY BE POSSIBLE THAT MY SIDE DOOR LATCH MAY BREAK, WHICH MAY MAKE THE DOOR DIFFICULT TO LATCH. ALL THIS ON A VEHICLE THAT IS UNDER 100,000 MILES AND ALMOST 4 YEARS OLD.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BUCKLE RECEIVER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

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THIS CAR EXPERIENCES SUDDEN LOSS OF POWER LEADING TO THE INABILITY TO ACCELERATE OR EVEN MOVE THE VEHICLE FOR VARYING LENGTHS OF TIME. THIS IS LEFT ME STRANDED IN DANGEROUS SITUATIONS THREE TIMES. TWICE I WAS IN TRAFFIC (COMING OFF THE I-95 NORTH AND NEEDING TO MERGE MY EXIT, THEN WHEN STOPPED AT A RED LIGHT IN A LEFT TURN LANE) . MOST RECENTLY THE VEHICLE WOULD NOT START UP AFTER BEING IN A PARKED. IN THE LATTER EPISODE JUMP-STARTS DID NOT HELP. WHILE THE DASH LIGHTS EVENTUALLY CAME ON, AND THE WINDSHIELD WIPERS WERE ABLE TO MOVE ONE TO TWO TIMES AND THEN DIED, THE ENGINE SIMPLY WOULD NOT TURN OVER. INITIAL EVALUATIONS BY THE DEALER FOR AN ENGINE LIGHT GAVE AN "OVERSPEED CODE" WHICH WAS NOT RELEVANT TO DRIVING CONDITIONS.

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THE CAR AUTOMATICALLY ACCELERATED WHILE PARKING PERPENDICULAR IN A PARKING STRUCTURE; DRIVER HAD SLOWED/BRAKED, TO 5 MILES OR LESS, TO PARK AND TAKEN HER FOOT OFF THE GAS AND PRESSED THE BRAKE. ABRUPTLY THE CAR ACCELERATED AND THE CAR CRASHED INTO THE WALL IN FRONT WITH THE DRIVER AIR BAGS ACTIVATED AND FRONT BUMPER CRUSHED.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT ALSO STATED THAT THE WEATHER STRIPPING ON THE FRONT DRIVER'S SIDE FAILED AND WAS REPLACED EVERY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STRIPPING WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THE TRANSMISSION WENT OUT .THE CAR GAVE ME ABOUT A 60 SECOND WINDOW TO ACT ON IT. THE MESSAGE SAID "TRANSMISSION FAULT ACT NOW" THEN WENT OUT ON ME IN THE MIDDLE OF THE ROAD

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.

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AS I WAS WAITING FOR LIGHT TO TURN GREEN AT A BUSY INTERSECTION MY CAR STALLS. IT WAS ACTING AS IF I HAD PUT MY CAR IN PARK AND ACCELERATE THE GAS. ON MY DASH BOARD I NOTICE THE SYMBOL AS IF MY TRACTION WAS ON. I TURNED MY CAR OFF AND TRIES TO RESTART IT. IT WILL NOT TURN OVER. NOT EVEN MAKING A SOUND. MIND YOU I AM AT A VERY BUSY INTERSECTION. THIS IS SO DANGEROUS ESPECIALLY IF THIS WOULD HAVE HAPPENED ON THE FREEWAY.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

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VEHICLE IS BACK AT DEALERSHIP FOR 5TH TIME FOR CATASTROPHIC FAILURE IN THE TRANSMISSION. THE CLUTCHES HAVE BEEN REPLACED 3 TIMES AND THE CURRENT FAILURE IS AN ACM MODULE. WE HAVE BEEN ADVISED THAT THEIR IS NOT A PERMANENT FIX FOR THE ISSUES THAT HAVE PLAGUED THIS VEHICLE. THIS PARTICULAR INCIDENT, THE VEHICLE STALLED OUT IN DRIVE THRU LANE. WAS ABLE TO RESTART BUT WARNING LIGHTS TO SERVICE TRANSMISSION CAME ON IMMEDIATELY.

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ENGINE STOPS AT DRIVING SPEED, RENDERING THE STEERING VERY DIFFICULT. THE DEALER MECHANIC SAID THE FUEL TANK COLLAPSED AND THIS IS A COMMON PROBLEM WITH THIS CAR . SOMEHOW THIS IS NOT DEEMED BY FORD A SAFETY ISSUE.

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MY CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING DOWN THE ROAD AND THE CAR FELT LIKE IT WAS STALLING A BIT AND/OR LOSING POWER. THE VERY NEXT DAY, I FILLED UP MY CAR W/ 11 OR 12 GALLONS OF GAS THEN MY ENGINE IMMEDIATELY HAD TROUBLE STARTING. I KNEW MY BATTERY NEEDED TO BE REPLACED AS I HAVE OWNED THE CAR FOR 3+ YEARS AND HAVE YET TO REPLACE THE BATTERY. IT TOOK 4 TRIES FOR MY ENGINE TO START THEN I DROVE TO AN AUTO PARTS STORE THAT WAS CONVENIENTLY ACROSS THE STREET AND THEY PERFORMED A BATTERY TEST. IT WAS CONFIRMED THAT MY BATTERY WAS LOW. THE STORE EMPLOYEE ALSO DID AN ENGINE LIGHT DIAGNOSTIC AND THE CODE P-1450 APPEARED, A PURGE VALVE MALFUNCTION. I DIDN'T HAVE TIME TO REPLACE MY BATTERY AT THE MOMENT AS I HAD CLASS TO ATTEND TO. AFTER CLASS, I DROVE TO MY LOCAL FORD DEALERSHIP, RIATA FORD IN MANOR, TX, AND INFORMED THEM OF MY CHECK ENGINE LIGHT BEING ON. THE SERVICE ADVISER PLUGGED IN THE COMPUTER CODE READER AND READ THE SAME P-1450 CODE AND DECIDED TO "CLEAR IT". HE ASKED ME IF I HAD RECENTLY FILLED UP THE CAR W/ GAS AND I SAID YES, JUST A FEW HOURS AGO. HE TOLD ME THE CODE HAS BEEN 'CLEARED" AND TO COME BACK IF THE CHECK ENGINE LIGHT COMES BACK ON. I THEN WENT TO AN AUTO PARTS STORE AND PURCHASED AND INSTALLED A BRAND NEW BATTERY. THE CAR STILL DIDN'T SEEM TO DRIVE AT ITS 100% CAPABILITY AND SOMETIMES ALMOST STALLING OUT. A DAY OR TWO LATER, THE CHECK ENGINE LIGHT COMES BACK ON AGAIN AND I RETURN TO RIATA FORD. THEY PERFORM A FULL DIAGNOSTIC AND INFORM ME THAT THE PURGE VALVE IS NOT WORKING PROPERLY, CAUSING MY FUEL TANK TO COLLAPSE W/ FUEL PUMP DAMAGE. I WAS QUOTED A $2,000 REPAIR COST. I KNOW THAT FORD HAS ISSUED A RECALL ON THE SAME EXACT PART FOR THEIR FUSION MODELS AS WELL AS MERCURY MILANS. THERE IS ALSO A FLORIDA CLASS ACT LAWSUIT IN PROGRESS FOR THE SAME EXACT CAR PROBLEM. PLEASE ADVISE WHAT OPTIONS I MAY HAVE. THANK YOU IN ADVANCE FOR YOUR TIME.

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