What 2,157 owners told NHTSA about the 2013 Ford Focus Bev

CLUTCH KIT REPLACEMENTS, ELECTRONIC TRANSMISSION MODULE REPLACEMENTS (THREE TIMES), AFTER ALL THIS I STILL HAVE A CAR THAT SHUDDERS THE ENGINE LIGHT COMES ON AND OFF. I TOOK IT TO AUTO ZONE THEY PUT THERE MACHINE THAT TELLS YOU WHAT IS WRONG WITH IT ON AND THE ERROR CODE IS P090C WHICH IS THE CLUTCH POSITION CIRCUIT. I PUT IN GEAR TO GO AFTER BACKING UP BUT IT WOULDN'T MOVE UNTIL I PUT IN GEAR S. I TOOK IT TO EBY FORD GOSHEN IN TO HAVE IT FIXED.

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EXCESSIVE REAR TIRE WEAR: THE VEHICLE MADE A TRIP FROM GREENVILLE TX. TO LOUISVILLE KY AND BACK (APPROX. 1400 MILES) IN SEPTEMBER OF 2016 (WITH HIGH AMBIENT AND ROAD TEMPERATURE). THE INSIDE SHOULDER OF BOTH REAR TIRES WERE WORN DOWN TO THE CORDS. THE TIRES HAD ONLY AROUND 5000 MILES WHEN IT BEGAN THE TRIP. I TOOK THE VEHICLE TO THE LOCAL FORD DEALER HERE IN GREENVILLE, AND HAD THEM TO ASSESS THE PROBLEM. THEY SAID IT FALLS WITHIN FORD SPECIFICATIONS OF (-2.1 --+0.6 CAMBER.....TOE -0.01-+0.39). I CALLED FORD CONSUMER RELATIONS 800-392-3673 (CAS-10568914-W6X6B2 ON 9/16/16). TALKED TO JEAN (866-631-3788 EXT. 77727) EXPLAINED THE PROBLEM, AND SHE CALLED THE DEALERSHIP WHO ALSO TOLD HER THE PROBLEM WAS AS I HAD DESCRIBED. SHE DID CALL ME BACK AND SAID THE CAR WAS OUT OF WARRANTY BY MONTHS HOWEVER, THE MILEAGE WAS ONLY 27111 AND HAD NEVER BEEN ON A LONG ROAD TRIP WITH THESE CONDITIONS. JEAN SAID THE CAR WAS NO LONGER IN WARRANTY AND THAT I HAD A TIRE PROBLEM. I SAID, "NO, JEAN, I DO NOT HAVE A TIRE PROBLEM, BUT FORD HAS A ENGINEERING PROBLEM BECAUSE THE ALIGNMENT SETTINGS ARE FIXED (CAMBER AND TOE IS NOT ADJUSTABLE)". I THEN CALLED CLINT (CENTRAL REGION FOR FORD) AND EXPLAINED THE PROBLEM, BUT ALSO HAD THE SAME CONSENSUS. AFTER THIS, I ORDERED A PAIR OF ADJUSTABLE CONTROL ARMS AND DECREASED THE CAMBER BY 1.5 DEGREES NEGATIVE, AND TOOK OUT OF EACH SIDE 1/10TH TOE IN (BOTH ADJUSTMENT STILL WITHIN FORDS SPECIFICATION RANGE). I DOCUMENTED TIRE WEAR BEFORE IT MADE A ROUND TRIP TO DENVER, CO FROM GREENVILLE, TX (APPROX. 1,640 MILES). UPON ITS RETURN THE WEAR WAS EVEN ACROSS THE TREAD. I AM WRITING THIS MEMO TO REPORT THAT FORD HAS A SAFETY PROBLEM WITH THE EXCESSIVE REAR TIRE WEAR BECAUSE IN THIS CASE THE VEHICLE WOULD NOT HAVE MADE ANOTHER ROUND TRIP FROM GREENVILLE TO LOUISVILLE WITHOUT HAVING TIRE FAILURE.

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WIRES IN THE REAR RIGHT LUGGAGE COMPARTMENT HAVE BECOME EXPOSED AND/OR BROKEN FROM REGULAR OPENING AND CLOSING OF THE LUGGAGE COMPARTMENT LID. THE WIRES ARE RESTRICTED IN MOTION SUCH THAT THEY BEND WITH EVERY OPENING AND CLOSING OF THE LUGGAGE COMPARTMENT. THIS LEAD TO A BREAKING OF WIRES WHICH CAUSED THE TRUNK LIGHT AND OPENING MECHANISM TO FAIL. EXPOSED WIRES CAN LEAD TO MANY MORE PROBLEMS LIKE SHORTING THE BATTERY OR AN ELECTRICAL FIRE.

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DRIVER'S DOOR WON'T LATCH. USED THE CAR NORMALLY THE PREVIOUS DAY. CAR PARKED IN DRIVEWAY, AND WHEN I GOT IN TO DRIVE, THE DOOR WOULDN'T SHUT, WITH NO APPARENT CAUSE.

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THERE'S NOTHING WRONG WITH MY VEHICLE. MY VEHICLE HAS NEVER BEEN DRIVEN BY ANYONE BUT ME. NO ONE HAS EVER BEEN HURT OR INJURED IN MY CAR. ANY REPORTS LIKE THE ONE THAT ON YOUR SITE UNDER VIN#[XXX] IS FALSE, AND SHOULD BE INVESTIGATED *SEARCH OF COMPLAINT DATABASE ON APRIL 24, 2017, SHOWS THAT THIS IS THE ONLY COMPLAINT FILED ON THAT VIN*SMCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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THE VEHICLE'S CLUTCH HAS BEEN REPLACED TWICE IT STUTTERS/HESITATES, MAKES GRINDING NOISES, ETC. AND STILL DOES SINCE SECOND REPAIR, RADIO MADE POPPING, STATIC SKRECKING SOUNDS THAT GOT WORSE OVER TIME TO THE POINT OF HAPPENING ALL THE TIME AND MADE RADIO USELESS, PURGE VALVE FAILED AND COULD HAVE DESTROYED GAS TANK AND FUEL PUMP IF NOT DEALT WITH WHICH THANKFULLY I DID. THESE ARE ALL KNOWN ISSUES WITH THIS VEHICLE THOUSANDS OF SIMILAR COMPLAINTS ONLINE.

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AS I BACKED OUT OF MY DRIVEWAY AND BEGAN DRIVING UP THE STREET, I REALIZED MY DRIVER DOOR WOULD NOT SHUT ALL THE WAY, AND THE DASH SAID "DOOR AJAR." OF COURSE I IMMEDIATELY PARKED THE CAR AND CAN'T DRIVE IT NOW. I COULD NOT FIGURE OUT WHAT THE PROBLEM WAS. AFTER RESEARCHING POSSIBLE SOLUTIONS ON THE INTERNET, I SEE THIS HAS BEEN AN ISSUE WITH MANY OTHER DRIVER DOORS NOT LATCHING IN 2013 FORD FOCUSES.

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VEHICLE SHUDDERS AT TAKE OFF OR WHEN SLOWING DOWN TO MAKE A TURN WHEN INITIALIZING GAS. ISSUE WAS FOUND TO BE A PROBLEM WITH THE CLUTCH. SIMILAR VEHICLES WITH THE SAME MAKE, MODEL AND YEAR HAVE BEEN GIVEN EXTENDED WARRANTY# 14M02 FOR THIS SAME ISSUE. MY VEHICLE DOES NOT FALL UNDER THE VIN#'S BEING COVERED. I BELIEVE THIS ISSUE IS AFFECTING MORE VEHICLES THAN FORD REALIZES. MY CAR IS CURRENTLY AT 65,369 MILES.

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I'VE RESEARCHED AND HAVE DISCOVERED THAT THE RADIO HEAD IS BAD. WHILE DRIVING, THERE IS A RIDICULOUSLY LOUD STATIC NOISE THAT PULSES AT ANY GIVEN TIME. EVEN WHEN I TURN THE IGNITION OFF, IT STILL STATICS LOUDLY - YOU CAN HEAR IT WHILE WALKING AWAY AND THE WINDOWS ARE UP

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TRANSMISSION IS SLIPPING REALLY BAD AND GETS UP TO 3,000-4,000 RPMS THEN JERKS REALLY HARD.

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MY 75 YEAR OLD MOTHER IN LAW WAS DRIVING THIS CAR (HER CAR) ON 4/4/17 IN BELLMEAD, TEXAS. SHE WAS HIT AT ABOUT 40 MPH IN THE FRONT PASSENGER SIDE QUARTER PANEL/WHEEL AREA BY A 1998 HONDA SEDAN. SHE WAS DRIVING ON A PAVED FEEDER ROAD IN CLEAR SUN SHINY WEATHER. THE CAR WAS A TOTAL LOSS DUE TO THE AXEL BREAKING AND THE AIR BAG DID NOT DEPLOY. SHE HIT HER HEAD IN THE ACCIDENT WHICH RESULTED IN HER DEATH A WEEK LATER DUE TO A STROKE CAUSED BY A LEFT HEMORRHAGIC STROKE (BRAIN BLEED). I CAN PROVIDE THE POLICE REPORT AND PHOTOS VIA PERSONAL EMAIL NOT THROUGH THIS PUBLIC FORUM.

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THIS HAPPENS CONSISTENTLY, FROM A STOP WHEN THE CAR IS ACCELERATING THERES A VERY DISTINCT STUTTERING WHERE THE CAR FEELS LIKE ITS BUCKING OR MOVING BACK AND FORTH AS IF IT CAN'T GET INTO GEAR. OCCASIONALLY THIS WILL MAKE IT FEEL LIKE THE CAR IS ABOUT TO STALL. WE'VE HAD THE CAR IN THE SHOP FOR SERVICE FOR THIS EXACT ISSUE 3 TIMES (ABOUT TO BE A 4TH). WE WERE MOST RECENTLY IN LINCOLN CITY, OREGON AND TRYING TO MERGE INTO TRAFFIC FROM A DEAD STOP, PRESSING ON THE ACCELERATOR MADE THE CAR LURCH AND DIDN'T OFFER US THE ABILITY TO MERGE SMOOTHLY, INSTEAD WE WERE UNSURE IF WE WERE GOING TO STALL OUT OR IF THE GEAR WOULD CATCH.

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IN MOTION REAR BRAKE LIGHTS SOMETIMES DO NOT WORK. IN MOTION . TRUNK UNLATCHES UNINTENTIONALLY FORCING MYSELF TO STOP AND PULL OVER AND CLOSE THE TRUNK LID.IN BOTH SITUATIONS THE VEHICLE HAS WARNING THAT CORRECTLY WARNS OF THE OCCURRING ERROR. ON MORE THAN 3 OCCASIONS RECENTLY IN MARCH OF 2017.

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WE HAVE HAD THE TCM REPLACE ONE, THE CLUTHES REPLACED TWICE AND THE SHUTTERING, NON SHIFTING, SHFTING WHEN NOT SUPPOSED TO ARE STILL HAPPENING. AFTER MULTIPLE VISITS TO TWO FORD DEALERS, FORD IS UNABLE TO FIX THESE DANGEROUS PROBLEMS.MY WIFE WAS ON THE FREEWAY TRAVELING AT 70MPH WHEN THE CAR SUDDENLY DIED, NO POWER. LUCKY IT WAS VERY EARLY IN THE MORNING AND THERE WAS NO TRAFFIC. UNDER NORMAL DRIVING CONDITIONS, MY WIFE MAY HAVE BEEN SEVERELY INJURED OR WORSE. THESE 2011 - CURRENT YEAR FORD FOCUS AND FIESTA ARE A DANGER ON OUR ROADS, FORD MUST BE MADE TO RECALL THESE DEATH TRAPS.

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"TAKATA RECALL": ABOUT ONE MONTH AGO THE HORN STARTED WORKING INTERMITTENTLY BEFORE CEASING TO WORK AT ALL. IT WILL NOT WORK WHERE THE CAR IS PARKED OR IN DRIVE. I BOUGHT THE CAR LESS THAN A YEAR AGO. IN GENERAL IT HAS HAD OTHER ISSUES WITH THE ELECTRONICS IN THE CAR, ANYTHING HAVING TO DO WITH THE MEDIA SYSTEM (AUXILIARY, USB, SYNC AUDIO, ETC HAVE ALL STOPPED WORKING) SINCE I BOUGHT IT IN JUNE 2016. I CANNOT OBVIOUSLY HONK THE HORN WHILE DRIVING AND COMMUNICATE EFFECTIVELY WITH OTHER DRIVERS ON THE ROAD. THE CAR HAS ~53000 MILES.

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I TOOK MY CAR TO THE FORD DEALERSHIP DUE TO CHECK ENGINE LIGHT BEING ON. THEY REPLACED MY CLUTCH UNDER THE WARRANTY BUT SAID THERE WAS A PROBLEM WITH THE PURGE VALVE WHICH IS CAUSING THE CAR TO STALL AND HAVE A ROUGH IDLE. FORD IS STATING THIS IS NOT COVERED UNDER WARRANTY. AFTER DOING RESEARCH IT APPEARS THERE IS A KNOWN ISSUE WITH THIS PART. THERE WAS A RECALL ON THIS PART IN 2015 AND APPEARS THERE WAS OR IS A CLASS ACTION LAWSUIT FOR THIS PROBLEM. YESTERDAY MY WIFE WAS DRIVING ON THE HIGHWAY AND THE CAR STALLED AND SHUT DOWN. THE POWER STEERING AND BRAKES AND GAS PEDALS WOULD NOT WORK. THEN THE CAR WOULD NOT START BACK UP. I FEEL THIS SHOULD BE COVERED UNDER THE WARRANTY SINCE THIS APPEARS TO BE A KNOWN ISSUE AS WELL AS A RECALL WAS DONE FOR THE SAME THING 2 YEARS AGO. FORD DOESNT SEEM TO BE WILLING TO HELP OTHER THEN CHARGE ME $2,000 TO FIX THEIR PROBLEM.

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WHILE DRIVING ON A MAIN THOROUGHFARE AT 50MPH MY 2013 FORD FOCUS ENGINE SHUTDOWN. I COASTED TO THE SIDE OF THE ROAD. LUCKILY THIS DID NOT CAUSE AN ACCIDENT BECAUSE NO OTHER VEHICLES WERE ON THE ROAD. WHEN I TOOK THE VEHICLE TO THE CAR SHOP I WAS NOTIFIED THE ELECTRICAL WIRES HAD FRAYED, KILLING THE ENGINE, AND WAS A KNOWN ISSUE. THERE IS A BULLETIN ON 2013 FORD FOCUS DOCUMENTING THIS PROBLEM (TSB 15-0036). SERVICE REPRESENTATIVE REPAIRED THE HARNESS AT THROTTLE BODY.

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I PURCHASED A FORD FOCUS IN 2013 AND CURRENTLY HAVE 28,300 MILES ON THIS VEHICLE. THIS CAR HAS BEEN WELL MAINTAINED AND IS DRIVEN SOLELY BY ME. HOWEVER, RECENTLY I HAD A MAJOR MECHANICAL PROBLEM THAT COULD VERY EASILY BE FATAL FOR ANY DRIVER. THE POWER STEERING COMPLETELY FAILED AND LOCKED UP THE STEERING WHILE I WAS DRIVING. LUCKILY FOR ME I WAS WITHIN 10 FEET OF MY DRIVEWAY GOING ABOUT THREE MILES PER HOUR. I HAD TO HAVE THE CAR TOWED TO THE FORD DEALER WHERE THEY WANTED OVER TWO THOUSAND DOLLARS TO REPAIR THE POWER STEERING. IF ANYONE IS DRIVING THIS CAR ON THE HIGHWAY AND THIS PROBLEM OCCURS, I BELIEVE THE PROBABILITY OF A SERIOUS ACCIDENT OR FATALITY WOULD BE VERY HIGH. I WAS TOLD BY THE FORD DEALERSHIP THAT THE POWER STEERING IS ELECTRONIC SO WHEN IT GOES, IT BECOMES UNSTEERABLE. ALARMINGLY, WHEN SPEAKING WITH DEALERSHIP AND THE FORD AREA REGIONAL MANAGER THEY DID NOT REGARD THIS AS A SERIOUS PROBLEM. IN FACT, THEY DID NOT BELIEVE THIS WAS A DEFECT AS IT WAS NOT COVERED UNDER WARRANTEE. I ASKED IF THIS WAS NOT DEFECTIVE, HOW COULD THIS OCCUR AT 28,300 MILES? THE DEALERSHIP TOLD ME THIS COULD HAPPEN IF IT WAS HIT BUT ADMITTED THERE WAS NO EVIDENCE OF THIS. I CAN ASSURE YOU THAT THIS CAR HAS NOT EVEN RUN OVER A POT HOLE. SINCE NO ONE IS TAKING THIS SERIOUSLY, I NEED TO DOCUMENT THIS PROBLEM AS ONE THAT CAN CAUSE A SERIOUS ACCIDENT IF NOT RECALLED OR CORRECTED BY FORD MOTOR COMPANY. THIS IS A MUCH MORE SEVERE PROBLEM THAN THE AUTO PROBLEM A FEW YEARS BACK WHERE CARS WERE ACCIDENTALLY RUNNING PEOPLE OVER WHEN STARTING . THIS IS A VERY SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. IMAGINE YOUR FAMILY DRIVING ON A HIGHWAY AT SIXTY MILES AN HOUR AND THIS PROBLEM HAPPENS, I BELIEVE MORE PEOPLE SHOULD BE AWARE OF THIS POSSIBILITY BEFORE THEY PURCHASE THIS VEHICLE. I FOR ONE WOULD HAVE NEVER PURCHASED MINE!

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN ONE OF THE FRONT TIRES BECAME FLAT, THE CONTACT NOTICED THAT THE FRONT WHEEL LUG NUTS WERE SWOLLEN AND UNABLE TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 25 MPH, THE VEHICLE FAILED TO RESPOND AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

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STEERING RACK AND PINION CONTROL MODULE IS PRONE TO FAILING AND WHEN THIS DOES FAIL THE CAR CANNOT TURN AND THIS IS A HUGE HAZARD TO THE DRIVER AND EVERYONE ON THE ROAD.

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I'M CURRENTLY EXPERIENCING ISSUES WITH THE SHIFTING OF GEARS. IT FEELS LIKE A MILD CASE OF WHIPLASH WHEN IT HAPPENS. SOMETIMES I START TO ACCELERATE AND THE CAR DOESN'T GO IT BUCKS SLIGHTLY AND SOMETIMES JUST DOESN'T ACCELERATE AT THE SPEED IT SHOULD AND IT SCARES ME IN HEAVY TRAFFIC. ON THE HIGHWAY I WILL FEEL LOSS OF POWER WHICH SHOWS THE RPMS RAPIDLY GOING UP AND DOWN DURING THESE EPISODES. GOING TO A LOCAL FORD DEALERSHIP TO SEE WHAT'S GOING ON. MANY WEBSITES WITH PEOPLE COMPLAINING OF TRANSMISSION PROBLEMS HAVING THEM REPLACED MORE THAN ONCE. I'M NOT A VERY HAPPY CAMPER AND I'VE BEEN A FORD OWNER MY WHOLE LIFE.

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TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) FOR THE DOOR LATCH, BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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COMPLETE AND UNEXPECTED LOSS OF POWER STEERING (ERROR MESSAGE: POWER STEERING FAULT). EXTREMELY HARD TO TURN WHEEL. VEHICLE HAD TO BE TOWED FOR REPAIR. LESS THAN 30,000 MILES.

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MY TEENAGE SON WAS OPERATING THE VEHICLE AT RELATIVELY LOW SPEED (BELOW 20MPH) IN STOP AND GO TRAFFIC IN A BUSY CITY SHOPPING AREA, THE STEERING SUDDENLY LOCKED AND WAS VERY DIFFICULT TO MANEUVER LEFT OR RIGHT. HE WAS ABLE TO PULL THE CAR OFF THE ROAD INTO A PARKING LOT WITH TREMENDOUS EFFORT. WHEN TRYING TO TURN THE WHEEL LEFT OR RIGHT THE CAR SEEMED TO LOCK OR GRAB AT THE WHEEL AND MADE AN AWFUL SCREECHING SOUND. HE SAID THAT SEVERAL WARNINGS FLASHED ON THE MESSAGE CENTER BUT HE DID NOT CATCH THEM AS HE WAS TRYING TO GET OUT OF TRAFFIC SAFELY. ONCE HE CAME TO A STOP, HE NOTICED THAT THE ORANGE "I" IN A BOX REMAINED LIT WHILE THE CAR WAS RUNNING. I WENT TO PICK HIM UP AND VERIFIED THE LOCKED STEERING, NOISE, AND WARNING LIGHT. WE LEFT THE CAR OVERNIGHT AND RESEARCHED POTENTIAL PROBLEMS BEFORE HAVING IT TOWED TO A MECHANIC. I CAME ACROSS SEVERAL FORUMS AND COMPLAINTS THAT SOUNDED VERY SIMILAR TO MY CAR'S ISSUES. MANY OF THESE CARS HAD WORKED AFTER TURNING OFF THE VEHICLE AND RESTARTING. SO THE NEXT DAY I WENT AND STARTED THE CAR WITH NO ISSUES AND HAD NO WARNING LIGHTS OR INDICATORS. HOWEVER, AS I PULLED OUT THE STEERING WAS STILL VERY TIGHT AND JERKY BUT I WAS ABLE TO MAN-HANDLE THE CAR ENOUGH TO MAKE IT TO A LOCAL DEALER. NO WARNING LIGHTS EVER CAME ON THIS TIME. I WAS INFORMED THAT I MUST REPLACE THE POWER STEERING CONTROL MODULE AND HAVE IT REPROGRAMMED TO DETERMINE IF THIS IS THE ONLY PROBLEM AT A COST OF APPROXIMATELY $450. I HAVE AUTHORIZED THIS REPAIR. THE DEALER SAID THAT AFTER THIS REPAIR, I MAY ALSO NEED TO REPLACE THE STEERING GEAR AND HAVE THE CAR ALIGNED AT AN ADDITIONAL COST OF APPROXIMATELY $1500. MY CAR IS AT 89,700 MILES.

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