Aug 6, 2017SteeringCrash
THE POWER STEERING ASSIST INDICATOR HAD BEEN COMING ON AND OFF A DIFFERENT INTERVALS. WHEN I WOULD COME ON THE STEERING WHEEL WOULD LOCK UP AND GO INTO MANUAL MODE AND WOULD HAVE TO ME MUSCLED WHILE DRIVING UNTIL THE INDICATOR WHEN OFF. MOST OF THE TIME THIS WOULD HAPPEN ON THE HIGHWAY. THE LAST TIME THIS HAPPENED WAS ON A STREET IN A DENSELY POPULATED SUBURB NEIGHBORHOOD. THE INDICATOR CAME ON AND THE VEHICLE WENT INTO MANUAL MODE AND CRASHED INTO A NEIGHBORS CAR. FORTUNATELY ENOUGH NO ONE WAS IN THE VEHICLE BUT BOTH CARS WERE DAMAGED. THE DRIVER SIDE REAR QUARTER PANEL OF THE NEIGHBORS' CAR THE DRIVERS SIDE DOOR AND QUARTER THE TIE OUTER TIE-ROD IS SEVERELY DAMAGED.
NHTSA ODI 11013131
Aug 2, 2017Electrical system
HORN BEGAN INTERMITTENTLY FAILING, WHEN DOUBLE LOCKING THE CAR THE HORN CHIRP WOULD EITHER NOT SOUND OR WOULD SOUND BUT QUIETLY AS IF IT WAS DYING. THE SAME THING OCCURRED WHEN TRYING TO ENGAGE THE HORN BY DEPRESSING THE CENTER OF THE STEERING WHEEL. SOMETIMES IT WORKED OTHERS IT DIDN'T AND SOMETIMES IT SOUNDED FAINT AND CUT OFF EARLY. AFTER ABOUT A MONTH THE HORN STOPPED WORKING ENTIRELY. WHEN TRYING TO ENGAGE THE HORN FROM THE STEERING WHEEL I HEAR A CLICK LIKE A MICRO SWITCH ENGAGING BUT NO SOUND. MY HORN WILL NOT SOUND WHETHER I AM PARKED AND STATIONARY OR WHILE DRIVING ON THE FREEWAY OR CITY STREETS, ALL I HEAR IT THE SOUND OF A MICRO SWITCH CLICK. I AM CURRENTLY AT THE FORD DEALERSHIP AND THE LITTLE METAL CONNECTORS FOR THE HORN ARE CORRODED AND AFTER CLEANING THEM OFF THE HORN WORKS FINE AGAIN. DUE TO THE LOCATION OF THE HORN I HAVE TO PAY QUITE A BIT FOR THIS AND DISCOVERED IT IS A KNOWN AND COMMON PROBLEM.
NHTSA ODI 11012267
Aug 1, 2017Body & structure
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH, THE TRUNK OPENED INDEPENDENTLY. THE DEALER WAS CONTACTED AT PHONE NUMBER: 323-838-6920 AND STATED THAT A DIAGNOSTIC TESTING NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GO TO THE DEALER FOR THE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI 11012043
Jul 31, 2017Latches & locks
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PENNSKY FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE LIMITED NUMBER OF PARTS RECEIVED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11011641
Jul 29, 2017Electrical systemLights
THERE IS A GROUP OF ELECTRICAL CABLES IN THE TRUNK OF THE VEHICLE ON THE PASSENGER SIDE THAT CONTROLS ALL THE LIGHTS THAT ARE ATTACHED TO THE TRUNK LID. THIS INCLUDES THE BRAKE LIGHTS. WHEN OPENING AND CLOSING THE TRUNK, THIS GROUP OF CABLES RUBS UP AGAINST A METAL BAR. EVENTUALLY THIS CAN CAUSE THE ELECTRICAL CABLES TO LOSE THEIR PROTECTIVE TAPE AND POSSIBLY CUT THE CABLES, LEADING TO A COMPLETE LOSS OF BRAKE LIGHTS, REVERSE LIGHTS, AND TURN SIGNAL LIGHTS. ADDITIONAL DETAILS CAN BE FOUND AT THE FOLLOWING LINK. HTTP://WWW.FOCUSFANATICS.COM/FORUM/MK3-FOCUS/312776-SEDAN-OWNERS-WATCH-POTENTIAL-WIRE-FAILURE-TRUNK.HTML I HAVE CONTACTED MY LOCAL FORD DEALER, BUT THEY DID NOT SEEM TO CARE. THEY HAVE MADE OBTAINING APPOINTMENTS TO FIX OTHER RECALLS EXTREMELY DIFFICULT AND IT ALMOST SEEMS LIKE THEY WISH TO IGNORE NHTSA RECALLS INSTEAD OF MAKING VEHICLES SAFE.
NHTSA ODI 11011410
Jul 27, 2017Transmission & drivetrain
THIS CAR HAS BEEN IN THE SHOP FOR 6 TIMES AND WE ARE CURRENTLY WAITING ON PARTS TO FIX IT FOR THE 7TH TIME FOR THE TRANS SHUDDERING PROBLEM. IT ALWAYS HAPPENS WHEN YOU ARE TRYING TO TAKE OFF FORM A STOP. FORD HAS REDESIGNED THESE PARTS ATLEAST 4 TIME, EVEN HAS REPROGRAMED OR FLASHED THE COMPUTER. THEY HAVE EVEN REPLACED THE CONTROL MODULE IN THIS CAR. THEY EXTENDED THE WARRANTY BUT WHEN YOU ARE WAITING FOR THE PART TO ARRIVE, WHICH IS 6 TO 8 WEEKS, THE MILES GO UP. SO THAT WARRANTY IS JUST GIVING FORD A GOLDEN PARACHUTE, SO MOST OF THESE CARS WE BE OVER THE MILES AND THEN IT WILL BE OUR PROBLEM. THERE NEEDS TO BE A NATIONAL RECALL ON THESE CARS OR FORD SHOULD HAVE TO GIVE US OUR MONEY BACK AND THEY CAN KEEP THESE CARS!! *BF
NHTSA ODI 11011160
Jul 26, 2017Transmission & drivetrain
THIS VEHICLE EXHIBITS TRANSMISSION PROBLEMS WHILE STATIONARY AND IN MOTION. THE CAR HAS HAD TRANSMISSION SERVICE AT FOUR FORD SERVICE CENTERS FOR SEVEN VISITS. WHILE MOVING, THE CAR HAS LOST POWER, FAILED OR MISSED SHIFTS, SHUT DOWN THE VEHICLE AT HIGHWAY SPEEDS AND SHOWN VARIOUS DASH WARNINGS CONCERNING TRANSMISSION ISSUES SUCH AS OVERHEATING. WHILE STATIONARY, THE CAR SOMETIMES DOES NOT START, WILL NOT GO INTO PARK OR DISPLAYS WARNINGS THAT THE TRANSMISSION IS NOT READY. INCIDENTS HAVE HAPPENED AT ALL SPEEDS AND FROM A STOPPED POSITION. THERE HAVE BEEN HUNDREDS OF INCIDENCE SINCE PURCHASING THE CAR. THE LAST EVENT WAS 7/13/17 AND THE CAR WOULD NOT MOVE AT ALL.
NHTSA ODI 11010857
Jul 25, 2017Electrical systemElectronic Stability Control (esc)Visibility & wipers
FORD FOCUS 2013 SE - WHILE DRIVING (IN MOTION), DRIVER'S SIDE DOOR UNLATCHED AND SWUNG OPEN, AND WOULD NOT CLOSE, HORN STOPPED WORKING, INTERIOR DISPLAYS AND LIGHTS FLICKERED, WHEN PULLED OVER, CAR WOULD NOT START. IF WE WERE ON A HIGHWAY IT WOULD HAVE BEEN TREMENDOUSLY DANGEROUS. LATER CAR DID START, BUT DOOR WOULD NOT LATCH, RADIO WAS RESET, HAZARDS WOULD TURN ON AND OFF AT RANDOM. DOOR LATCH AND HORN WOULD NOT WORK AFTER THIS EVENT. SHORTLY PRIOR TO THIS ISSUE, HORN STARTED WORKING AT RANDOM, WIPERS WOULD NOT TURN OFF. WHEN INSPECTED, ADVISED BATTERY WAS BAD AND HAD CORRODED NEGATIVE WIRE TO BATTERY. ONE WEEK AFTER REPLACED, THIS EVENT OCCURRED. CLUTCH IN VEHICLE ALSO JITTERS WHEN INCREASING SPEED FROM FULL STOP, ALLEGEDLY CORRECTED AT FORD DEALERSHIP AFTER RECALL (2 YEARS AGO). PER RESEARCH THIS ISSUE IS BEING CAUSED BY A FAULTY CLUTCH INTERFERING WITH ELECTRICAL SYSTEM.
NHTSA ODI 11010568
Jul 24, 2017
WHILE DRIVING A LOUD STATIC AND POPPING NOISE STARTED HAPPENING COMING FROM THE SPEAKERS. IT STARTLED ME AND I HAD TO PULL OVER ON THE HIGHWAY BECAUSE IT WAS SO LOUD AND HURT MY EARS AND MY CHILD'S EARS. WHEN I PULLED OVER I PUSHED THE BUTTON TO TURN OFF THE RADIO BUT THE NOISE KEPT ON GOING. I THEN TURNED THE CAR OFF AND IT WAS STILL MAKING THE LOUD NOISES. WE GOT OUT THE CAR BECAUSE IT WAS VERY LOUD AND OVER WHELMING AND WAITED UNTIL IT STOPPED. WHEN WE GOT BACK IN AND I STARTED THE CAR UP THE RADIO SEEM TO BE FINE. I WAS WRONG. IT HAPPEN AGAIN THIS TIME I TURNED THE CAR OFF AND HAD TO OPEN THE DOOR AND WHEN I STARTED IT BACK UP IT WAS FINE. THE RADIO KEPT DOING THIS AND THE LOUD NOISES ARE VERY SCARY AND COULD CAUSE SOME ONE TO BE STARTLED WHILE DRIVING AND CAUSE AN ACCIDENT OR FOR THOSE OF US THAT MAY HAVE SOMEONE WITH A DISABILITY LIKE AUTISM THAT LOUD NOISES CAN HAVE A NEGATIVE AFFECT / REACTION ON IS NOT HEALTHY. THERE ARE SEVERAL VIDEOS ON THE INTERNET THAT WILL SHOW THIS IS HAPPENING TO SEVERAL PEOPLE AND FORD ISN'T DOING ANYTHING BUT FORCING US TO PAY TO HAVE THE WHOLE HEAD UNIT REPLACED AND WE CANT AFFORD THAT. THEY SHOULD CONSIDER THIS A SAFETY ISSUE AS LOUD AS THE STATIC AND POPPING GETS PLUS IT KEEPS GOING EVEN AFTER THE CAR IS OFF. I CALLED THE DEALERSHIP AND THE PLACE WHERE I GOT MY CAR TO SEE WHAT CAN BE DONE AND THEY SAY I HAVE TO PAY FOR IT TO BE REPLACED AND I DONT HAVE MONEY TO PAY FOR THE DIAGNOSTIC AND DEDUCTIBLE TO HAVE IT FIXED.
NHTSA ODI 11010372
Jul 24, 2017Transmission & drivetrain
THE TRANSMISSION WOULD NOT GO INTO GEAR WHILE I WAS IN DANGEROUS TRAFFIC. THE TRANSMISSION STOPPED FUNCTIONING WITH NO WARNING WHATSOEVER. IT SCARES ME TO KNOW THIS COULD HAPPEN AT ANY TIME, DURING ANY DRIVING CONDITION. YET IT IS WHAT I OWN. I THOUGHT THE CAR HAD AN AUTOMATIC TRANSMISSION WHEN I PURCHASED IT. I WAS WRONG IT IS AN AUTOMATED MANUAL. THIS OCCURRED AROUND 32K MILEAGE. THE DEALER FIXED IT, BUT WOULD REFUSED A REPAIR RECEIPT WHEN REQUESTED. I WAS LUCKY I WAS ON A CITY STREET WHEN THE INCIDENT OCCURRED. HAD I KNOWN, I WOULD NEVER HAVE PURCHASED WITH MY LABOR.
NHTSA ODI 11010365
Jul 22, 2017Electrical systemFuel system
CAR WON'T START AFTER REFUELING.... TAKES SEVERAL ATTEMPTS TO CRANK BEFORE BARELY FIRING UP, RANDOM ROUGH IDLE AND RPMS WILL DROP AND THE CAR WILL STALL FOR NO REASON. ALL PROBLEMS WITH IDLE WILL COME AND GO, IT WILL RUN FINE FOR A BIT, THEN THE IDLE PROBLEM WILL COME BACK. THE PROBLEM CRANKING THE CA RAFTER PUTTING GAS IN IS EVERY TIME I GET GAS.
NHTSA ODI 11010065
Jul 16, 2017Engine
TRANSMISSION LAGS, SHIFTS ROUGH, JERKS, AND HESITATES ESPECIALLY WHEN PULLING FROM A LIGHT OR TURNING INTO ENTER ROADWAY. DEFECTIVE TRANSMISSION CLUTCH. RECENT CLASS ACTION SUITES SETTLED ON THIS WITH FORD CO. NO RECALL AT THIS TIME. I HAD PURCHASED THIS CAR FROM THE DEALER IN 2014. I HAVE HAD TO VISIT THE DEALERSHIP MAINTAIN 6 TIMES. IT HAS HAD TRANSMISSION CONTROL MODULE WAS ADJUSTED AND THEN REPLACED. ALSO, THE TRANSMISSION CLUTCH ADJUSTMENT AND THEN REPLACED. THESE ATTEMPTS ONLY WORK TEMPORARILY. THE DEALER TREATS ME LIKE I AM MAKING THIS UP, HOWEVER, THERE IS PLENTY OF INFORMATION AVAILABLE ONLINE WITH REGARD TO THIS ISSUE. THERE WAS A RECENT (MARCH 27, 2017) CLASS ACTION SUIT SETTLED IN CALIFORNIA FOR THIS EXACT PROBLEM. I HAVE ALL OF MY DOCUMENTATION FOR THE MAINTENANCE OF THE VEHICLE. THE MANUFACTURE HAS ADMITTED TO THE ISSUE AND EXTENDED MY WARRANTY ON THE TRANSMISSION, HOWEVER, THAT IS NOT SUFFICIENT AS IT WILL CONTINUE TO HAVE THIS PROBLEM AND I HAVE LOST SIGNIFICANT USE, VALUE, AND TIME RELATED TO MAINTAINING THE CAR TO FUNCTION PROPERLY.
NHTSA ODI 11005539
Jul 13, 2017Steering
I RECEIVED A "STEERING ASSIST FAULT" WHILE TURNING ON MY CAR (IT WAS PARKED AT THE TIME) STEERING ASSIST FAULT. THE MILAGE IS 64K AND THE REST OF THE CAR IS IN GOOD SHAPE. HOWEVER, WITHOUT WARNING NOR FORESEEABLE CAUSE TO THIS ISSUE. WHEN THE WARNING LIGHT CAME ON, I HAD LITTLE CONTROL OVER THE STEERING. UPON RESEARCH THERE ARE ALREADY VARIOUS COMPLAINTS WITH THE SAME VEHICLE ALL OF WHICH HAS HAPPENED EITHER THE CAR IN MOTION OR MERELY PARKED. THE COST ASSOCIATED WITH THIS KNOWN ISSUE THAT THE MANUFACTURER HAS PROVEN THROUGH VARIOUS SOURCES IS UNETHICAL. I AM FILING THIS COMPLAINT BECAUSE OF THE POSSIBLE MONETARY LOSS TO MYSELF, AND HIGH RISK NATURE OF THIS ISSUE THAT COULD CAUSE POSSIBLE INJURY.
NHTSA ODI 11005115
Jul 13, 2017Latches & locks
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO NATCHITOCHES FORD LINCOLN (7501 HIGHWAY 1 BYPASS, NATCHITOCHES, LA 71457, (318) 352-3677) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11005104
Jul 12, 2017Seat belts
MY DRIVER SEAT BELT DOES NOT RETRACT AT ALL WHEN I GET OUT. I FEEL LIKE IT IS A SAFETY HAZARD BECAUSE IF IT DOESN'T RETRACT WHEN I UNBUCKLE IT WON'T RESTRAIN IN A CAR ACCIDENT. IT SHOULD BE A RECALL. BECAUSE SOMEONE COULD GET WHIPLASH. THE DEALERSHIP I TOOK IT TO SAYS IT'S NOT COVERED UNDER MY BASIC FORD EXTENDED WARRANTY. IT SHOULD BE FREE OF CHARGE TO REPLACE.
NHTSA ODI 11004873
Jul 11, 2017Transmission & drivetrain
TRANSMISSION/DUAL CLUTCH HAS BEEN REPLACED. GOING IN FOR A SECOND ASSESSMENT. CAR SHUTTERS SEVERELY DURING ACCELERATION AND HAS A DELAY. THIS IS A SAFETY ISSUE, AS THE CAR DOES NOT ACCELERATE AS INTENDED WHEN CHANGING LANES, MERGING ONTO INTERSTATE, ETC. THIS PROBLEM OCCURS WHILE THE VEHICLE GOES FROM A STATIONARY POSITION TO IN MOTION.
NHTSA ODI 11004260
Jul 10, 2017Transmission & drivetrain
AT 19,459 MILES, CAR HESITATES AND SPUTTERS WHILE PULLING OUT FROM A STOPPED POSITION. DEALER ATTEMPTED A FIX: (FAULTY CLUTCHES) AT 38,712 MILES, SAME PROBLEM...SAME ATTEMPT AT A FIX. (FAULTY CLUTCHES) AT 57,662, SAME PROBLEM...DEALER REPLACED "CLUTCHES". ON JULY 9,2017 AT 66,558, CAR STOPPED ON THE STREET WHILE BEING DRIVEN, WOULD NOT GO IN TO GEAR AT ALL. THE PROBLEM ESCALATED FROM DIFFICULTY PULLING OUT INTO TRAFFIC TO CAR STOPPING IN TRAFFIC. I HAVE INVOICES FOR "REPAIRS" TO CLUTCHES. VEHICLE TOWED TO DEALER . FAULTY CLUTCHES ?
NHTSA ODI 11003938
Jul 10, 2017Transmission & drivetrain
VEHICLE HESITATES TO GO AFTER COMING TO A STOP. IT JERKS SHUDDERS AND DOESN'T FEEL LIKE IT HAS ENOUGH POWER TO MOVE THE VEHICLE AFTER IT STOPS.
NHTSA ODI 11004113
Jul 10, 2017Electrical system
THE BODY CONTROL MODULE FAILED. AFTER ONLY 4 YEARS AND 53K MILES ON THE ROAD THE BCM SIMPLY STOPPED WORKING. THE CAR WAS NOT SHOWING ANY OF THE SIGNS OF A FAILING BCM (ELECTRICAL GLITCHES, ENGINE ISSUES, ETC.). AS FAR AS I KNEW, UNTIL THE COMPONENT FAILED THE CAR WAS IN PERFECT CONDITION. THE CAR WAS PARKED OUTSIDE MY OFFICE WHEN THE PART FAILED. WHEN I MADE MY 20 MINUTE COMMUTE TO WORK AROUND 7:30AM IT OPERATED FINE. WHEN I RETURNED TO THE VEHICLE AROUND 5PM THE KEY FOB WOULD NOT WORK, THE INSTRUMENTATION PANEL WOULD NOT LIGHT UP AND THE ENGINE WOULD NOT TURN OVER. I TRIED JUMPING THE BATTERY MULTIPLE TIMES WITH NO IMPROVEMENT. THE CAR WAS COMPLETELY DEAD. WE HAD TO MANUALLY OVERRIDE THE BRAKES JUST TO GET THE CAR LOADED ONTO A TOW TRUCK. MECHANICS SPENT MORE THAN 4 HOURS LOOKING OVER THE VEHICLE TO DETERMINE THE SOURCE OF THE ISSUE. AFTER MULTIPLE TESTS THEY DETERMINED THAT THE TCM WAS WORKING FINE (FORD ISSUED A CSP FOR TCMS ON THIS BUILD) AND THAT THE BCM FAILED. THEY TOLD ME THAT TYPICALLY A BCM WILL FAIL IF THERE IS AN ACCIDENT, WATER DAMAGE OR A SHORT, BUT THEY ALSO CONFIRMED THAT THIS VEHICLE SHOWED NO SIGNS THE FAILURE WAS CAUSED BY THESE PROBLEMS. THEY ALSO TOLD ME THAT THE PART CAN FAIL WITH AGE, HOWEVER, THIS IS A NEWER MODEL YEAR WITH RELATIVELY LOW MILEAGE. WHILE I WAS FORTUNATE THAT MY CAR FAILED WHEN THE CAR WAS PARKED, I WORRY THAT OTHER DRIVERS MAY NOT BE SO LUCKY. IT SOUNDS LIKE THIS PART COULD FAIL WHILE THE VEHICLE IS IN MOTION, AND IF IT DOES, CAN CAUSE ENGINE PROBLEMS AND RESULT IN SUDDEN DANGEROUS DRIVING CONDITIONS. THIS IS EVEN MORE CONCERNING KNOWING THAT THERE ARE OTHER VEHICLES OUT THERE WITH THIS VERSION OF BCM AND THAT THEY CAN FAIL PREMATURELY TOO.
NHTSA ODI 11004143
Jul 9, 2017Transmission & drivetrain
MY 2013 FORD FOCUS HAS A BAD TRANSMISSION SHUDDER THAT HAPPENS MOSTLY WHEN STARTING OUT FROM A DEAD STOP AND THE TRANSMISSION IS SHIFTING FROM 1ST TO 2ND GEAR . AT TIMES IT SHUDDERS AND SHAKES SO BAD WHEN STARTING OUT THE VEHICLE WILL ACTUALLY DELAY AND STOP MOVING MOMENTARILY WHILE THE TRANSMISSION IS SHAKING AND SHUDDERING. IT IS VERY DANGEROUS WHEN THIS HAPPENS WHILE CROSSING A HWY OR TRYING TO GO THROUGH A BUSY INTERSECTION AND THE VEHICLE STOPS MOVING AND JUST SITS THERE AND SHAKES FOR A SECOND OR TWO. THE LAST TIME THIS HAPPENED IT SCARED MY WIFE SO BAD SHE NOW REFUSES TO DRIVE THE VEHICLE ANYMORE AND DOESNT REALLY CARE TO RIDE IN IT ANYMORE EVEN WHEN I'M DRIVING. HAD IT TO THE DEALER ABOUT 5 OR 6 TIMES FOR THIS PROBLEM AND THEY REPLACED THE CLUTCHES IN THE TRANSMISSION ONCE AND RE FLASHED THE COMPUTER A NUMBER OF TIMES AND WHILE THAT DID HELP FOR A SHORT TIME AFTER THESE REPAIRS IT ALWAYS STARTS SHUDDERING AGAIN. FORD SAYS THIS IS NORMAL FOR THE TRANSMISSION TO SHUDDER AND SHAKE SO IF ITS NORMAL WHY DOESNT IT DO IT ALL THE TIME AND WHY DID THE NEW CLUTCHES COMPLETELY TAKE CARE OF THE SHUDDER FOR ABOUT 6 MONTHS?? I WOULD LIKE TO MEET THE ENGINEER THAT DESIGNED THIS TRANSMISSION AND HAVE HIM TELL ME THIS IS NORMAL TO MY FACE AFTER TAKING HIM FOR A RIDE IN THIS VEHICLE.
NHTSA ODI 11003863
Jul 6, 2017Transmission & drivetrainFuel system
I WAS DRIVING HOME GOING ABOUT 65 MPG IN A STRAIGHT LINE ON THE HIGHWAY AND THE CAR LOST PROPULSION, STARTED DECELERATING. I PULLED OF TO THE SIDE OF THE ROAD AS FAST AS POSSIBLE AND THE CAR WOULDN'T CHANGE GEARS, AND STALLED (LIKE WHAT HAPPENS WHEN YOU DON'T DEPRESS THE CLUTCH). THIS IS THE SECOND TIME THIS HAPPENED, THE FIRST TIME THEY REPROGRAMMED THE TCM CLAIMING THAT WAS THE CAUSE. THIS TIME THEY ARE CLAIMING THE FUEL PUMP IS THE CAUSE, THOUGH I AM SKEPTICAL.
NHTSA ODI 11003319
Jul 3, 2017Fuel system
CHECK ENGINE LIGHT CAME ON WITH NO OTHER SYMPTOMS, DEALER REPLACED PURGE VALVE. ONE YEAR LATER CHECK ENGINE LIGHT CAME ON AGAIN, BUT OCCASIONALLY TURNED OFF AND BACK ON AGAIN (EVERY FEW DAYS) BETWEEN APPOINTMENTS WITH DEALER. PURGE VALVE REPLACED AGAIN AND CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING DEALER CODE 0420. RETURNED TO DEALER AND PROBLEM WAS DIAGNOSED FINALLY AS PARTIALLY COLLAPSED FUEL TANK (DIFFICULT TO SEE UNLESS CAR WAS ON A LIFT.) DEALER RECOMMENDS REPLACING FUEL TANK, FUEL PUMP, EVAP CAN AND OTHER ASSOCIATED PARTS. BESIDES THE CHECK ENGINE LIGHT THE ONLY SYMPTOM IS OCCASIONAL LACK OF POWER WHEN ACCELERATING. THE PROBLEM IS THAT THIS SYMPTOM IS SOMEWHAT SIMILAR TO THE "SHUDDER" PROBLEM FIXED BY REPLACING THE CLUTCH ASSEMBLY. SO, HAVING RECENTLY DONE THAT CLUTCH ASSEMBLY REPLACEMENT THIS FELT LIKE A SHADOW OF THE FORMER PROBLEM AND I IGNORED THE ISSUE UNTIL I GOT THE CHECK ENGINE LIGHTS. I CONTACTED FORD DIRECTLY TO SEE IF THEY WOULD REIMBURSE FOR THE EXPENSIVE REPAIRS. THEY HAVE NOT ISSUED A RECALL AND I AM PAST THE BUMPER TO BUMPER WARRANTY SO THEY WOULD NOT ASSIST...THEY WERE VERY POLITE, BUT UNWILLING TO PAY. ADDITIONAL NOTE ON THE CHECK ENGINE LIGHT: THE CHECK ENGINE LIGHT, WHEN IT CAME ON, WOULD USUALLY STAY ON FOR A FEW DAYS AND THEN EITHER LATE AT NIGHT OR EARLY IN THE MORNING I WOULD FIND THAT IT WAS OFF. AND IT WOULD STAY OFF FOR A FEW DAYS AT A TIME AS WELL. MY ASSUMPTION WAS THAT IT WAS SOMEHOW RELATED TO THE AMBIENT TEMPERATURE OF MY VEHICLE (WHICH IS BLACK) BECAUSE THE LIGHT WAS MORE LIKELY TO BE OFF WHEN IT WAS COOL AND DARK OR OVERCAST. I AM LISTING THE DATE AS JUNE 2017 BUT THE PROBLEM, AT LEAST AS REGARDS THE PURGE VALVE, BEGAN A YEAR EARLIER. BUT THE INTERMITTENT CHECK ENGINE LIGHTS AND SECOND PURGE VALVE REPLACEMENT AND CURRENT FUEL TANK COLLAPSE BEGAN IN JUNE 2017
NHTSA ODI 11002872
Jul 2, 2017Steering
MY ELECTRONIC POWER STEERING IS BEGINNING TO MAKE NOISE. IT WILL EVENTUALLY FAIL AND CAUSE LOSS OF POWER STEERING. THE DEALERSHIP SAID IT WAS THE POWER STEERING MODULE. TO FIX IT, THEY WOULD HAVE TO REPLACE THE ENTIRE RACK AND PINION AT CONSIDERABLE COST. I NOTICED THAT FORD RECALLED MORE EXPENSIVE MODELS FOR THE POWER STEERING. WHY WON'T THEY RECALL MY CAR?
NHTSA ODI 11002693
Jun 28, 2017
THE DRIVER SIDE DOOR LATCH WILL NOT ENGAGE LEAVING THE DOOR OPEN AT ALL TIMES.
NHTSA ODI 11001904
Jun 28, 2017Body & structure
AFTER TAKING MY CAR INTO THE FORD DEALERSHIP TO HAVE MY TRANSMISSION TROUBLE SHOOTED. THEY DID NOT DO ANYTHING TO REPAIR THE JERKING THE TRANSMISSION DOES DURING THE COURSE OF OPERATION. ALSO I WAS TOLD I HAVE A RECALL ON LATCHES THAT THEY DO NOT HAVE PARTS FOR TO PREFORM THE RECALL.
NHTSA ODI 11002041