What 116 owners told NHTSA about the 2013 Ford F-250 Super Crew

TL* THE CONTACT OWNS A 2013 FORD F-250 SD. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FROM THE INITIAL PURCHASE OF THE VEHICLE. THE DEALER (IMPERIAL FORD, 8 UXBRIDGE RD, MENDON, MA 01756, 1-(888) 814-8373) WHO SOLD THE VEHICLE STATED THAT IT WAS STANDARD FOR THE INDICATOR TO REMAIN ILLUMINATED. THE DEALER PROVIDED NO DIAGNOSIS TO DETERMINE IF THERE WAS A FALURE WITH THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11063795

WHILE DRIVING ON ANY ROAD/HIGHWAY VEHICLE BEGAN WOBBLING AFTER HITTING A BUMP WHILE DRIVING BETWEEN 45-55 MILES AN HOUR, CAUSING SHAKING/WOBBLING TO THE POINT OF LOSING CONTROL WITHOUT SLOWING DOWN BELOW 10-15 MILES AN HOUR. IT BEGAN WITH LESS THAN 38,000 MILES ON THE VEHICLE, REQUIRING TWO SERVICE VISITS TO DATE.

NHTSA ODI 11047327

PART OF SPARK PLUG BLEW OUT OF THE HEAD. THE REMAINING PORTION FELL INTO THE CYLINDER CAUSING INTERNAL DAMAGE TO TWO CYLINDERS. DEALER HAD TO INSTALL REMANUFACTURED ENGINE. VERY EXPENSIVE.

NHTSA ODI 11033216

THIS VEHICLE HAS A 6.7 DIESEL ENGINE. 5 EXHAUST GAS SENSORS HAVE BEEN REPLACED IN THE FIRST 57,000 MILES. THE LAST NEW SENSOR LASTED FOR ONE WEEK AND LESS THAN 250 MILES OF DRIVING.

NHTSA ODI 11015945

VEHICLE STARTED VIBRATING HARD- STOPPED AT LOCAL TIRE STORE, NEW HANKOOK TIRES HAVE THE STEEL BELTS COMING APART ON THEM

NHTSA ODI 11014992

EXHAUST GAS TEMPERATURE SENSORS CONTINUE TO CAUSE ISSUES, BEGINNING WITHIN A YEAR OF PURCHASE OF VEHICLE NEW IN 11/2013 (JULY 28, 2014). MY TRUCK HAS BEEN IN THE FORD SHOP AT LEAST SEVEN TIMES NOW (CURRENTLY IN THE SHOP NOW--JULY 2017--FOR A SENSOR THAT SHOWED PROBLEMS AND WAS REPLACED LAST MONTH--JUNE 2017). THE VEHICLE WAS MOVING IN EACH CIRCUMSTANCE; THE FIRST TIME MY DASHBOARD LIT UP AND SAID "STOP SAFELY NOW"--I BARELY MADE IT OFF THE HIGHWAY BEFORE THE TRUCK SHUT DOWN. HAD TO HAVE IT TOWED TO DEALERSHIP.

NHTSA ODI 11005168

SEAT BELTS IN REAR SEATS HAVE FAILED (3X). THE SEAT BELT BUCKLES DO NOT LATCH OR THE BUCKLES RELEASE BUTTON FALLS OUT.

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WHILE DRIVING ON AN EXPRESSWAY PART OF THE EXHAUST SYSTEM FELL OFF AND BOUNCED AROUND IN TRAFFIC. SIX BOLTS HAD RUSTED AWAY AND FORD EXHAUST PART # 5A212 DROPPED OFF. I FELT IT HIT THE UNDERNEATH OF THE VEHICLE AND SAW IT BOUNCING ON THE ROAD AS I DROVE ON. I ORIGINALLY THOUGHT IT WAS ROAD DEBRIS I HAD DRIVEN OVER BUT I GOT OFF THE EXPRESSWAY AT THE NEXT EXIT TO CHECK THE TRUCK. AT THAT TIME I COULDN'T DETERMINE WHAT IT WAS SO AGAIN I ATTRIBUTED THE PART TO ROAD DEBRIS. THE VEHICLE DROVE, HANDLED AND SOUNDED THE SAME. IT WASN'T UNTIL LATER WHEN WASHING THE TRUCK THAT I NOTICED THE TAIL PIPE WAS LOOSE. UPON FURTHER INSPECTION I DETERMINED THERE WAS PART OF THE EXHAUST SYSTEM WAS MISSING. THE VEHICLE IS NOW 4 YEARS OLD BUT SPENDS MOST OF THE WINTER IN THE SOUTH, NOT EXPOSED MUCH TO SALT TREATED ROADS. I DON'T BELIEVE 6 BOLTS SHOULD HAVE RUSTED AWAY TO CAUSE THE FAILURE. I HAVE NOTIFIED FORD OF THE SITUATION.

NHTSA ODI 10985736

STALLING WHILE DRIVING AT NORMAL SPEEDS. AFTER TAKING IT TO GULLO DEALERSHIP WHILE IN TX, THE DEALERSHIP CHARGED US $2100 AND "FIXED" THE PROBLEM AFTER REPLACING THE PCM AND RCM MODULES. THE NEXT DAY, THE TRUCK STALLED ON THE HIGHWAY! TOOK IT BACK TO GULLO DEALERSHIP IN CONROE TX AND AFTER ANOTHER WEEK AND HELP FROM FORD SERVICE THEY STILL CAN'T FIX THE PROBLEM.

NHTSA ODI 10938770

FORD VOIDING WARRANT REPAIRS ON CP4 FUEL PUMP DUE TO FUEL CONTAMINATION - WE HAVE SEEN NHTSA RESOLVE THE ISSUE WITH CP4 FULE PUMP FOR VW- WE NEED TO HAVE NHTSA LOOK AT THIS FOR FORD- THEY REPAIR COST THAT FORD IS PUTTING ON THE OWNERS RANGE FROM 10-18KU . THERE ARE MANY COMPLAINTS ON THIS ISSUE WITH FORD AND NHTSA - DEALERS ARE INSTRUCTING OWNERS TO ALSO TO FILE A CLAIM WITH THEIR AUTO INSURANCE COMPANY UNDER COMPREHENSIVE COVERAGE SO THEY INSURANCE COMPANY PAYS FOR THEIR FAULTY DESIGN. MANY TRUCK OWNERS ARE TAKING HUGE LOSSES AS WELL AS INSURANCE COMPANIES - WE ASK THAT THE NHTSA GET INVOLVED WITH AND BEGIN AN INVESTIGATION INTO THIS ISSUE.

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I PURCHASE A VEHICLE WHICH I KNEW THERE WAS AN ISSUE I THOUGHT WAS THE SUSPENSION . I ASKED WOODBRIDGE MOTORS IN WPB FL TO REPAIR BEFORE THE CLOSING DATE. THE DAY WE COME TO PICK IT UP, THEY ASSURE ME THAT THE PROBLEM WAS TAKING CARE OF, AND THEY ASKED ME TO SIGN OFF THE PAPER SAYING THAT THERE WAS NOTHING WRONG WITH THE CAR, WHICH I TRUSTED THEM AND I DID. RIGHT AFTER I DROVE THE CAR OF THE LOT I NOTICE IT WAS NOTHING DONE, SO I BROUGHT CAR BACK TO THEM, THEY TOLD ME THE CAR WAS FIXED AT TIRE KINGDOM IN LAKE WORTH TO BRING THE CAR BACK TO TIRE KINGDOM WHICH I DID. TIRE KINGDOM KEEP THE CAR FOR HALF OF THE DAY AND ALSO TOLD ME THAT THE CAR WAS FIXED. WHEN I DROVE THE CAR BACK, THE CAR WAS DOING THE SAME THING AGAIN, THE STEERING NEED AN ALIGNMENT AND HAVE A HORRIBLE VIBRATION IN THE BACK. I DROVE THE CAR BACK TO TIRE KINGDOM AND THE RESPONSE WAS: WE JUST DON'T KNOW HOW TO FIXED IT, AT THAT MOMENT I BROUGHT IT TO MY OWN MECHANICS AND TURNS OUT IT HAS A BEND RIM AND A BAD TIRE, AND ALSO NEED IT ALIGNMENT IT WAS NEVER DONE.I ASKED THE DEALER TO PAY ME A PERCENTAGE OF THE COST SO I CAN GET IT DONE RIGHT AWAY. AT THIS MOMENT WE WERE NEGOTIATING ANOTHER VEHICLE SO THEY SAID: SURE LET ME TALK TO MY MANAGER, HE IS NOT HERE AND I GOT THE SAME RESPONSE UNTIL WE FINALIZE THE PAPER WORK IN THE OTHER VEHICLE. DAYS LATER THEY SAID IF I WOULD PURCHASE ANOTHER VEHICLE OR BRING A NEW CUSTOMER THEY WOULD HELP ME WITH MY PROBLEM OTHER THAN THAT THEY ARE NOT DOING ABSOLUTELY NOTHING.

NHTSA ODI 10895533

AT APPROXIMATELY 44,000 MILES THE RADIATOR DEVELOPED A LEAK. WARRANTY ON THIS ITEM I WAS TOLD EXPIRED AT 36,000 AND IT WILL NOT BE COVERED.

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TL* THE CONTACT OWNS A 2013 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE'S FRONT END WOBBLED UNCONTROLLABLY. THE CONTACT STATED IT FELT AS IF HE WERE LOSING CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEELS AND ROTORS WERE THE CAUSE OF THE WOBBLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE LOST COMPONENTS THAT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ... UPDATED 08/23/16 *BF

NHTSA ODI 10888734

VIOLENT FRONT COLLISION AT 40MPH AIR BAG DID NOT DEPLOY.

NHTSA ODI 10881765

HIGHWAY DRIVING FELT A VIBRATION. PULLED OVER, FOUND BULGE IN TREAD OF STOCK FORD MICHELIN LT275/65 R20 ON THE RIGHT REAR. MILEAGE 24,091. REPLACED WITH SAME TIRE. NOW, PULLING TOYHAULER, FELT SAME VIBRATION AGAIN. PULLED OVER, LEFT REAR HAS A BULGE. MILEAGE, 24,494. 403 MILES LATER. RELUCTANTLY REPLACED WITH SAME TIRE. NOW, DRIVING DOWN THE HIGHWAY, FELT THE VIBRATION AGAIN. JUST AS I GOT IN THE RIGHT LANE, FRONT PASSENGER SIDE TIRE BLOWS. MILEAGE, 26,210. 1716 MILES LATER. SERIOUSLY HAVING DOUBTS ABOUT THESE MICHELIN TIRES FORD USES ON THEIR SUPER DUTY TRUCKS. EXTREMELY RELUCTANT TO REPLACE WITH MICHELINS AGAIN BUT NOW I HAVE NO CHOICE EXCEPT SPEND BIG BUCKS FOR A COMPLETE NEW SET OF TIRES. SO THIS TIME I REPLACE BOTH FRONT TIRES AT THE SAME TIME. WHY THERE IS NO ACTION ON THESE TIRES IS BEYOND ME. MICHELIN LTX275/65 R20 TIRES NEED TO BE RECALLED NOW.

NHTSA ODI 10872724

AT LESS THAN 50K MILES, THE RADIATOR DEVELOPED A LEAK. COOLANT WILL LEAK ANYWHERE THE TRUCK IS PARKED, CAUSING AN ENVIRONMENTAL CONCERN. FORD IS AWARE OF THE NUMEROUS COMPLAINTS ABOUT THIS ISSUE, BUT REFUSES TO ACKNOWLEDGE THE PROBLEM AND ENACT A PERMANENT SOLUTION. THIS WILL COST ME OVER $1700 TO REPAIR, ON A TRUCK THAT IS ONLY 3 YEARS OLD.

NHTSA ODI 10870059

RADIATOR LEAKING. EXCESSIVE EXHAUST CLEANING (EVERY 200 MILES EXACTLY). TURBO GAUGE PEGS COMPLAINTS 2 AND 3 ARE REPEATED COMPLAINTS AND HAVE NOT BEEN FIGURED OUT BY FORD.

NHTSA ODI 10851193

AS I PULLED OUT OF THE DEALER AFTER TAKING IT IN FOR A REPLACEMENT MIRROR AND WASHER NOZZLES,I GOT ONTO THE FREEWAY AND AT ABOUT 60 MPH MY MY TRUCK LOST POWER,SERVICE ENGINE LIGHT CAME ON,THE WARNING SIGN ON THE DASH INDICATED THAT THE TRUCK DID NOT HAVE ANY FUEL PRESSURE AND SPEED DROPPED TO ABOUT 30 MPH.AS I WAS ABLE TO PULL OF THE FREEWAY BEFORE CAUSING AN ACCIDENT,I PARKED THE TRUCK, CONTACTED THE DEALER TO SEE WHAT EXACTLY WAS DONE TO MY TRUCK BESIDES THE WORK THAT NEEDED TO BE DONE.I THEN WAS ABLE TO GET BACK TO THE DEALER THROUGH THE STREETS BECAUSE IT WAS ONLY LIMITED TO A CERTAIN SPEED.AFTER THE DEALER TOOK 2 WEEKS TO INSPECT THE TRUCK THEY CONCLUDED THAT THE TRUCK BROKE DOWN DUE TO BAD DIESEL FUEL AND POSSIBLE WATER AND RUST IN THE FUEL COMPONENTS.THE TRUCK IS EQUIPPED WITH A FUEL WATER SEPARATOR AND WATER WARNING SYSTEMS WHEN IT NEEDS TO BE DRAINED AND MAINTAINED.NEVER HAD THE LIGHT INDICATE THAT TRUCK HAD WATER OR ANY TYPE OF ISSUE WITH THE FUEL LINES YET THE DEALER AT FORD BLAMES IT ON BAD FUEL.WARRANTY DOES NOT COVER THE DAMAGES DUE TO BAD FUEL AND IT IS A $10,000 REPAIR FOR THE CONSUMER.THE TRUCK IS ALSO EQUIPPED WITH TWO FUEL FILTERS AND YET THEY FOUND DEBRIS IN THE FUEL LINES.I BELIEVE MORE NEEDS TO BE DONE ON THEIR END TO PREVENT HIGH COST TO THE CONSUMER AND MAKE THEIR PARTS TO STANDARD TO PREVENT ANY COSTLY DAMAGES TO THE VEHICLES.I DO NOT KNOW IF MY INSURANCE WILL COVER IT YET I'M STILL WAITING ON FORD TO FINISH THEIR INSPECTION OF THE TRUCK.

NHTSA ODI 10840373

I WAS DRIVING MY TRUCK BETWEEN 60-70 MPH DOWN HIGHWAY 4 AROUND A SLIGHT CURVE. THAT'S WHEN WHOLE FRONT OF TRUCK WENT INTO A A UNCONTROLLABLE WOBBLE, STEERING WHEEL WAS ALSO SHACKING LEFT TO RIGHT HAD TO SLOW TO 30-40 MPH TO BRING BACK UNDER CONTROL. BROUGHT TO ALL STAR FORD ANTIOCH CA THE TECH SAID FRONT END FELT LOOSE THAT DROVE WITH ME. THEY COULD NOT FIND ANYTHING WRONG SO THEY SAID THEY CALLED FORD, FORD TOLD THEM TO DO A ROAD FORCE BALANCE. THEY SAY THAT THEY SERVICE MANAGER DROVE MY TRUCK TO AND FROM HIS HOUSE TWO TIMES 100 MILE ROUND TRIP AND FELT NOTHING WRONG. THEY GAVE MY MY TRUCK SAID IT WAS GOOD. AS I WAS DRIVING HOME THE FRONT END STILL FELT LOOSE BUT NO WOBBLE, GOOD ENOUGH. SIX DAYS LATER THE DEATH WOBBLE CAME BACK, SAME AS BEFORE. CALLED MIKE RAY RAY SERVICE MANAGER AT ALL STAR FORD, HE TOLD ME HE BELIEVES MY BUT THEY CANNOT FIND A PROBLEM SO I SHOULD BRING SOMEWHERE ELSE TO LOOK AT IT. I AM BRINGING TO TRACY FORD TODAY, THE BOTTOM LINE IS THE TRUCK IS UNSAFE TO DRIVE UNTIL THEY FIX IT...

NHTSA ODI 10824619

TL* THE CONTACT OWNS A 2013 FORD F-250. THE CONTACT STATED THAT THE VEHICLE HAD A BENT FRAME, WHICH RESULTED IN A SHAKE IN THE STEERING WHEEL. THE FAILURE WAS NOTICEABLE UPON STARTING THE VEHICLE AT SPEEDS APPROXIMATELY 65 MPH. IN ADDITION, THE VEHICLE VEERED INDEPENDENTLY WHEN IT STRUCK A BUMP. THE VEHICLE ALSO HAD A BENT FRAME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BENT FRAME RESULTED IN FAILURE WITH THE STEERING. THE VEHICLE HAD ALIGNMENTS, THE TIRE WAS REPLACED, AND THE STEERING STABILIZED; HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN ALSO DIAGNOSED THAT THE BENT FRAME WAS ACCEPTABLE AND DID NOT NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI 10785355

HAVE HAD 2 SENSORS FAIL IN EGT ,THIS IS PART OF SMOG CONTROL, FORD DOESN'T WARRANTY. WORK WAS DONE BY GEWEKE FORD, YUBA CITY, CA 95991 ON 10/15/15 INVOICE 6117108/1.

NHTSA ODI 10782513

THE DRIVERS SIDE FEMALE SEAT BELT BUCKLE SEPERATED INTO 3 PIECES WHEN ENGAGING WITH THE MALE SEAT BELT BUCKLE. DUCT TAPED THE BROKEN BUCKLE SO I CAN USE THE SEAT BELT WHILE I WAIT FOR A REPLACEMENT PART. HOPE THE BELT STAYS ENGAGED IN THE EVENT OF AN ACCIDENT.

NHTSA ODI 10759230

THE DASH LIGHTS ARE AUTO TURN ON/OFF, THERE IS NO MANUAL CONTROL. THIS WORKS GREAT IN TOTAL DARKNESS, SINCE THE LIGHTS ARE ON AND YOU CAN SEE THE NUMBERS. IN THE DAYTIME, WHEN DRIVING THROUGH TREES AND CANYONS THE DASH LIGHTS ARE OFF, YOU CAN NOT TURN THEM ON WITH THE HEADLIGHT SWITCH OR ANY OTHER MANUAL MEANS. THE REASON I BELIEVE THIS IS A SAFETY ISSUE IS THAT YOU CAN NOT SEE HOW FAST YOU ARE GOING, OR ANY OF YOUR GAUGES. MONITORING YOUR SPEED IS A MAIN FEATURE WHEN YOU DRIVE, AND I DOUBT THAT MY SHERIFF WILL EXCUSE ME FOR SPEEDING BECAUSE I CANNOT SEE HOW FAST I AM DRIVING. FROM A SAFETY STANDPOINT GOING TOO FAST INTO A CURVE CAN CAUSE YOU TO ROLL THE VEHICLE, AND I CANNOT SEE MY DASH PANEL SINCE I DRIVE THROUGH THE FOREST AND CANYONS EVERYDAY WHEN I LEAVE MY HOUSE. THERE IS A LIGHT SENSOR ON THE DASH BOARD, THAT IF YOU PUT A RAG OVER IT, THE DASH PANEL WILL LIGHT UP. IT SEEMS INSANE TO HAVE TO PUT A TOWEL ON THE DASH OF A $45,000 VEHICLE AND OVER RIDE THE COMPUTER. THE FORD DEALERSHIP HAS CHECKED IT OUT 4 TIMES UNDER WARRANTY AND THEY SAY THAT IT IS WORKING AS THE TRUCK WAS BUILT TO BE. THE ENGINEERS THEY HAVE DISCUSSED THIS WITH SAY IT IS THE WAY IT IS SUPPOSED TO BE. FOR THE MONEY AND THE SAFETY, I WANT TO BE ABLE TO TURN ON THESE LIGHTS. NOT ALL TRIM LEVELS OF THIS VEHICLE HAVE THIS ISSUE, BUT THAT DOESN'T MEAN THAT I SHOULD BE HELD HOSTAGE BY A COMPUTER. THANKS. 2013 IS NOT THE ONLY AFFECTED YEAR FOR THE F250 XLT TRIM UPDATED 10/21/15*BF

NHTSA ODI 10735261

TL* THE CONTACT OWNS A 2013 FORD F-250. WHILE DRIVING AT 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SURGE FORWARD UNCONTROLLABLY CAUSING THE SEAT TO RECLINE. THE CONTACT STATED THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

NHTSA ODI 10723701

I HAVE A 2013 F-250 SD. HERE IS THE PROBLEM, RANDOMLY WHILE YOU ARE DRIVING ALL OF THE GAUGES ON THE DASHBOARD GO DEAD. IN ADDITION, ALL THE ALERT LIGHTS (CHECK ENGINE, TRACTION, ETC.) LIGHT UP. FURTHERMORE, THE MESSAGE DISPLAY READS "SERVICEADVANCETRAC". IF THE TRUCK IS TURNED OFF WHILE IN THIS STATE, THE TRUCK WILL NOT START AGAIN FOR AT LEAST 12 HRS. I HAVE HAD IT IN FOR DIAGNOSTICS AND SERVICE TO TWO DIFFERENT FORD DEALERS FOR A TOTAL OF FOUR TIMES SINCE NOVEMBER. YET, THE PROBLEM IS STILL NOT FIXED. IT IS AN ONGOING ISSUE AND FORD CANNOT SEEM TO TELL ME WHAT THE PROBLEM IS. *TR

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