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What 228 owners told NHTSA about the 2013 Ford Cmax Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (228)Crash / fire / injury (15)Electrical system (68)Steering (47)Transmission & drivetrain (44)Engine (17)Body & structure (16)Fuel system (9)Speed control (9)Brakes (7)Wheels (6)Airbags (5)

Newest first · 228 complaints · page 10 of 10

May 28, 2014Transmission & drivetrainElectrical system

CAR WILL NOT START, NOTHING LEFT ON, CAR JUMPED WITH JUMPER, TOOK PLACE AGAIN YESTERDAY 5/27/2014. UNABLE TO JUMP START THIS TIME, FORD ROAD SIDE ASSISTANCE APPLIED A JUMPER ABLE TO GET ELECTRICAL SYSTEM UP, BUT CAR WILL NOT RUN. FORD DEALER RECEIVED CAR, STATED THAT THEIR ROAD SIDE ASSISTANCE DID NOT KNOW HOW TO JUMP CAR. ALSO STATED BATTERY WAS DEAD, BUT TESTED FINE. ASKED WHY THIS WOULD HAPPEN, COULD NOT TELL ME. THEY STATED THAT ALL POWER SYSTEMS LIKE LIGHTS OR PHONES ARE AUTOMATICALLY TURNED OFF AFTER 45 MINUTES. HAVE CALLED FORD CUSTOMER CARE AND GIVEN A CASE NUMBER. WHEN BATTERY IS DEAD, GEAR SHIFTER CANNOT BE MOVED TO EVEN PUSH THE CAR OUT OF THE CARPORT TO BE TOWED. *TR

NHTSA ODI 10594601

May 11, 2014Steering

DRIVING ON THE INTERSTATE FREEWAY AT NIGHT. A LIGHT WARNING OF POWER STEERING PROBLEM CAME ON. EXITED AND WENT TO A TRUCK STOP. RESTARTED CAR BUT THE POWER STEERING DIDN'T WORK. VERY DIFFICULT TO STEER. HAD TO HAVE CAR TOWED. THERE WAS NO APPARENT CAUSE. *TR

NHTSA ODI 10587639

Mar 12, 2014Steering

TL* THE CONTACT OWNS A 2013 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,512. *TR

NHTSA ODI 10568796

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Working with the data? Download all 228 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Cmax Energi verdict →