What 679 owners told NHTSA about the 2013 Chrysler Town And Country

I have written an email today to: customerservicesinternational@fcagroup.com; communication@stellantis.com, investor.relations@stellantis.com about the following issue on my 2013 Town and Country Touring. I am hoping they will respond to my request asap. Here is the note (minus the personal details): On July 27, 2021, I went to my driveway and saw that something was amiss with the driver’s headrest. It seemed to have deployed for no reason. I Googled this and learned that it is a defective Active Head Restraint (AHR) system in many Chrysler vehicles, where the plastic breaks off and the headrest deploys unexpectedly when the car is not involved in an accident. I went to have a closer look and sure enough, the plastic piece in the headrest had broken off, causing the headrest to deploy. Because the plastic is broken, I cannot get the headrest to go back into place. This is definitely a defective part in the manufacturing of the vehicle. I am lucky that I was not driving at the time as I am sure it would have given me whiplash on top of the shock of having something like that explode behind my head which could have caused an accident. I read online that there are several class action suits in process for this exact issue against Fiat Chrysler Automobiles. I don’t necessarily want to take part in the law suit -- I just want to get this headrest fixed so that the car is safe to drive again. How can such an important component of the car just give away like that, time and time again, and not be a recall? There have been other recall issues on this car regarding the airbag -- but not this headrest, although I believe that Fiat Chrysler is well aware of the issue. In any case, since it is not a recall issue, I am asking that you kindly extend my warranty to 10 years/unlimited mileage to cover this faulty headrest, and I will get it fixed as soon as possible. I am attaching pictures to show you the headrest, VIN, and odometer. Please rectify this situation. Thank you

NHTSA ODI 11426810

The active headrest restraint of the front passenger seat deployed, while the van was parked in our driveway. The plastic brackets were broken, so there was no way to reset the headrest. The vehicle was not in any type of collision when the headrest safety feature was activated.

NHTSA ODI 11426876

On multiple occasions while driving, the vehicle has simply powered itself off without warning. In addition to the engine cutting off, all interior features and lights also lose power. To restart the vehicle, you must remove the key from the ignition, put the car in park, and then put the key back in with your foot on the brake. This is incredibly dangerous. Diagnostic error codes do not capture the cause of the issue.

NHTSA ODI 11424229

My 18 year old son was driving my 14 year old daughter on I97 in Maryland when the passenger seat active head restraints headrest deployed startling both of my kids. No injuries or accidents but pretty scary at 65 MPH

NHTSA ODI 11424053

On occasion at least four different times in the past two months, my vehicle has completely shut off while I am driving it. In an instant, a warning comes on my dash that has a lightening bolt, the engine and all electrical/power shuts off, the wheel locks, and I am only able to brake. I have taken it to the dealership where they charged me $100 to find what the issue was, even though unsuccessful. They said because the vehicle showed no codes, they didn’t know the reason for the malfunction, and sent me home. I called Chrysler Recall and they said because there are no open recalls, they are unable to help me. When searching online, I see a lot of people have had this exact same issue but no one helps them fix it. Lawsuits have emerged. Accidents have happened. I have three small children who rely on me and my vehicle. It is completely unsafe for us to drive and for others around us on the road. No one will help diagnose or fix the problem. I need help fast! Please help me.

NHTSA ODI 11422550

THE CONTACT OWNS A 2013 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE CONTACT NOTICED THAT ALL OF THE OIL HAD LEAKED OUT OF THE VEHICLE. THE CONTACT STATED THE OIL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE OIL COOLER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,157.

NHTSA ODI 11417450

THE VANS POWER WOULD FLICKER ON AND OFF MULTIPLE TIMES. THE WINDSHIELD WIPERS WOULD TURN ON AND OFF. THE RADIO ON AND OFF. ALL DASH LIGHTS ON AND OFF. THEN DRIVING 26MPH ONE DAY IT DID THIS AND THE WHOLE ENGINE SHUT OFF WITH THE KEYS IN THE IGNITION WHILE DRIVING. I LOST ALL POWER, POWER STEERING, AND BRAKES! BATTERY WAS REPLACED AND THE ISSUES KEPT GETTING WORSE.

NHTSA ODI 11414057

PURCHASED 2013 CHRYSLER TOWN AND COUNTRY IN JULY OF 2020 AND IT HAD A CLEAN RECORD, WAS A FORMER CARMAX VEHICLE AND MY INDEPENDENT MECHANIC REVIEWED THE VEHICLE AND DEEMED IT A GOOD PURCHASE. I HAVE SINCE CARED FOR THE VEHICLE AND IT HAS RUN WELL UNTIL RECENTLY SEVERAL ERROR CODES CAME UP. P0300, P0456, P0455, P0175. I TOOK IT TO MY MECHANIC AND THEY SAID THIS COULD BE A VEHICLE MANUFACTURER ISSUE. THE CODES SAY SOMETHING ABOUT EVP LEAK, MISFIRE AND SYSTEM RUNNING TOO RICH. THIS SHOULD BE INVESTIGATED TO ENSURE A RECALL ISN'T NECESSARY. REPAIRS ARE WELL OVER $1000 AND NOT DUE TO ANY PRE EXISTING ISSUES.

NHTSA ODI 11406732

THE FRONT SEAT PASSENGER SIDE HEADREST SPONTANEOUSLY BUSTED OPEN ABS CANNOT BE PUT BACK BECAUSE THE RINGS THAT HOLD IT IN PLACE BROKE. WE WERE NOT IN MOTION. SOMEONE SAT IN THE SEAT SND IT HAPPENED WITHOUT CAUSE.

NHTSA ODI 11405311

WHILE DRIVING ON THE INTERSTATE WHEN I LIFTED MY FOOT OFF OF THE GAS PEDAL IT STARTED TO JERK ON ME, THE CHECK ENGINE LIGHT STAYS ON AND THE ABS LIGHT WILL STAY ON, IT ALSO STALLS AT RANDUM ANYTIME WHILE DRIVING, EVERY 2 TO 3 YEARS I HAVE TO HAVE THE BRAKES AND THE ROTORS REDONE, I HAD THE CAMSHAFT SENSOR REPLACED AND WAS TOLD THAT THEY FOUND METAL FRAGMENTS ON THE SENSOR I EVEN SAW IT AND WAS TOLD THAT THAT USUALLY TELLS THEM THAT THIS IS A TIMING PROBLEM AND COULD BE THE PROBLEM FOR STALLING AND IF THAT DOESN'T WORK THEN IT WILL BE THE ENGINE, THE TIMING PROBLEM WILL COST AROUND $2000 ALONG WITH THE COST OF THE ENGINE IF ITS NOT THE TIMING,THEN THERE IS A EVAPORATOR CORE PROBLEM THAT IS COSTLY, THERE IS A MANIFOLD GASKET LEAK ALSO ANOTHER $1000,I'VE ALWAYS DONE THE SERVICE REPAIRS BUT THIS IS ALL TO COSTLY HATE TO DUMP IT BUT NOW I'M THINKING OF A DIFFERENT VEHICLE AND NOT ANOTHER TOWN N COUNTRY, WILL NEVER BUY AGAIN

NHTSA ODI 11405235

VAN PERIODICALLY STALLS WHEN DRIVING (NO WARNING LIGHTS COME ON), LUCKILY IT HAS BEEN ON LOCAL ROADS AND NOT AN INTERSTATE. IT HAS HAPPENED AT LEAST 6-7 TIMES IN THE LAST SIX MONTHS. I'VE HAD IT IN TWICE TO OUR REGULAR SHOP. THEY REPLACED THE BATTERY FIRST, AND THEN SUGGESTED WE TAKE TO THE DEALER (AS THEY HAD RECENTLY SENT A DURAGO TO DEALER FOR SAME PROBLEM). DEALER REPLACED THER,OSTAT AND PROMISED THAT WAS THE PROBLEM. STILL DOING IT. I'M AFRAID TO DRIVE THIS VEHICLE, IT'S NOT SAFE! SEARCHES HAVE REVEALED MANY CONSUMERS WITH THE SAME PROBLEM. IT LAST HAPPENED 3/22/21.

NHTSA ODI 11404442

FUEL PUMP KEEPS RUNNING AFTER KEY IS REMOVED. VAN WON'T START NO FUEL. IRATIC ENGINE KEEPS TRYING TO START WITH KEY RELEASED. NOT A CONSTANT 3 OR 4 TIMES A WEEK. STATIONARY.

NHTSA ODI 11399709

THE VAN DIES ON ME WHILE DRIVING. NOT IN IDLE, ONLY WHILE DIVING. THE SHOP REPLACED ALTERNATOR (I TOOK IN OLD ALTERNATOR TO GET TESTED, ALL GOOD). VAN SILL DIES, SHOP THINKS IT'S FUEL PUMP. BEEN DOING THIS OVER A MONTH, THOUGHT IT MIGHT BE EGR RELATED BUT I'VE BEEN TOLD 2013 DOES NOT HAVE EGR. PLEASE ADVISE. IT'S NOT SAFE.

NHTSA ODI 11399492

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR OPENED AND CLOSED INDEPENDENTLY WHILE THE VEHICLE WAS TURNED ON OR TURNED OFF. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITH THE DRIVER'S SIDE SLIDING DOOR. THE CONTACT CALLED LANDMARK DODGE CHRYSLER JEEP RAM (1900 S. NOLAND RD, INDEPENDENCE, MO 64055) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

NHTSA ODI 11396980

WHEN COMING TO A STOP THE ENGINE WILL STALL. RADIO AND INSTRUMENT PANEL STAYS POWERED UP. BRAKES AND STEERING DO NOT WORK. IF THE VAN IS PUT INTO PARK AND THEN RESTARTED IT WILL WORK AGAIN. THIS ONLY OCCURS WHEN COMING TO A STOP AND NOT WHILE DRIVING AT ANY SPEED.

NHTSA ODI 11396696

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, INSTRUMENT PANEL ILLUMINATED AS THE VEHICLE WAS TURNED ON HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES USING THE PUSH TO START AND MANUAL START FEATURE HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO SOUTH OAK JEEP DODGE RAM CHRYSLER (4550 LINCOLN HWY, MATTESON, IL 60443, (708) 747-7950) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER STARTED THE VEHICLE AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE FAILED TO START THE FOLLOWING THREE DAYS. THE CONTACT HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHO WAS THEN UNABLE TO RESTART THE VEHICLE OR IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT AT TIMES THE FUEL PUMP SEEMED TO BE RUNNING WITHOUT THE VEHICLE BEING TURNED ON. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA ODI 11395153

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 TO 30 MPH, THE VEHICLE DOWNSHIFTED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL WHILE ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED NORMALLY. NORTHTOWN CHRYSLER JEEP DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150, (716) 616-3299 WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 886.

NHTSA ODI 11395199

VEHICLE SHUTS OFF WHILE KEY IS IN THE RUN POSITION.THIS HAS HAPPENED MULTIPLE TIMES.THERE ARE NO SPECIAL CIRCUMSTANCES WHEN IT HAPPENS.IT MAY HAPPEN WHEN STARTING OR SHIFTING INTO GEAR.IT HAS HAPPENED WHILE DRIVING BOTH IN CITY AND COUNTRY DRIVING.WHILE DRIVING ALL SYSTEMS SHUT OFF INCLUDING THE HEADLIGHTS,POWER STEERING,POWER BRAKES ETC... THIS HAS HAPPENED TO ME WHILE DRIVING AT NIGHT JUST AS I WAS APPROACHING A CORNER.IT ALSO IS A HAZARD TO ONCOMING TRAFFIC AS THE VEHICLE GOES DARK AND WOULD BE HARD TO SEE.IF YOU HOLD IN ON THE KEY SOMETIMES THE VEHICLE RESTARTS ON ITS OWN IF YOU ARE STILL MOVING SOMETIMES IT DOESN'T.IF YOU HOLD IN ON THE KEY THE VEHICLE WILL CONTINUE TO RUN FINE.IT DOESN'T MATTER IF YOU ARE HOLDING SPEED ACCELERATING,TURNING,OR GOING STRAIGHT.THIS IS DEFINITELY A PROBLEM WITH THE IGNITION SWITCH WHICH SHOULD BE REPLACED HOWEVER RESEARCH HAS MADE ME DECIDE THIS IS NOT JUST A SINGLE VEHICLE PROBLEM SO I AM MAKING AN OFFICIAL COMPLAINT OUT OF FEAR OF INJURY TO THE PUBLIC.THIS STYLE SWITCH SHOULD BE RECALLED IN MY OPINION.THANK YOU FOR YOUR TIME.

NHTSA ODI 11395085

THE ELECTRICAL AND ENGINE SHUT OFF MORE THAN A DOZEN TIMES OVER SEVERAL MONTHS, SUMMER, FALL AND WINTER, WHILE I WAS DRIVING IN CITY TRAFFIC, WITH NO OTHER KNOWN CORRELATIONS. ALL ELECTRICAL SYSTEMS AND POWER STEERING AND POWER BRAKES ALSO CEASED TO FUNCTION. THIS NECESSITATED MY PLACING THE TRANSMISSION INTO NEUTRAL TO REENGAGE THE IGNITION, WHICH IMMEDIATELY RESTARTED THE ENGINE. . PERHAPS ALSO RELATED: AFTER OVERNIGHT, IMMEDIATELY AFTER ENGAGING THE IGNITION, STARTER AND BRIEFLY THE ENGINE, THE ENGINE SHUT OFF WHEN I RELEASED THE IGNITION SWITCH. THIS HAPPENED SEVERAL TIMES IN A ROW. ONLY RECENTLY HAS THIS PROBLEM FIRST OCCURRED DUURINH THE SEVERAL YEARS WE HAVE HAD THE CAR. ONLY AFTER I ENGAGING THE GAS PEDAL WHILE ENGAGING THE IGNITION AND INCREASING THE RPMS DID THE ENGINE BEGIN TO FUNCTION NORMALLY. THIS HAS HAPPENED SEVERAL DAYS WHEN THE TEMPERATURE WAS ABOUT 30F.

NHTSA ODI 11391045

WHILE DRIVING MY VAN, ESPECIALLY AT SPEEDS OF 20-30 MILES PER HOUR, SHUTS OFF , LEAVING ME WITH NO ELECTRIC BRAKES OR STEERING, NO ACCELERATION, NOTHING. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR A COUPLE YEARS. THE MECHANICS AT AAA HAVE TROUBLE RECREATING THE PROBLEM. ABOUT 14 MONTHS AGO THEY REPLACED THE TIPM . THE ELECTRONIC ASPECTS OF THE VAN WERE HAYWIRE, DASH LIGHTS FLASHING, BORN BLARING ETC. THIS IS ALSO OCCURRING AGAIN BUT THE TIPM ISN'T THE ISSUE ACCORDING TO AAA. IT IS TERRIFYING TO DRIVE AND UNEXPECTEDLY HAVE THE ENGINE SHUT OFF. I HAVE DIMINISHED ABILITY TO SAFELY STEER AND BRAKE IN THESE INSTANCES. THIS HAPPENS WHEN GOING STRAIGHT AS WELL AS WHEN TURNING. THE HORN GOING CRAZY HAS HAPPENED WHEN THE VEHICLE SHUTS OFF.

NHTSA ODI 11389920

THE CAR WAS PURCHASED NEW IN 2012. AS OF TODAY THE ACTUAL MILEAGE ON THE CAR IS ONLY 9,761. THE ORIGINAL BUYERS OF THE CAR RETURNED IT TO THE DEALER 5 TIMES FOR NO START OR ENGINE DYING . THE TIPM WAS REPLACED UNDER A RECALL ON THE SECOND VISIT, BUT THE OTHER 4 TIMES THE DEALER COULD NOT REPAIR BECAUSE THEY COULD NOT DUPLICATE THE SYMPTOMS. I RECENTLY PURCHASED THE CAR NOT KNOWING OF THE HISTORY. ON THE FOURTH START, ENGINE WOULD CRANK BUT NOT RUN. AFTER THE 6TH ATTEMPT, IT SPRANG TO LIFE. I DROVE IT 60 MILESTO MY HOME BUT WOULD NOT START AGAIN. IT APPEARS TO HAVE A HARD FAILURE AT LAST. THE SELLERS ARE NOW IN THEIR 80S AND WERE AFRAID TO DRIVE IT AND BE STRANDED. THIS IS A TRUE DEFINITION OF A LEMON. THE CAR WAS TO REPLACE MY GRAND CARAVAN WHICH HAS ALWAYS BEEN RELIABLE.. AFTER DELIVERY OF THE CAR, I WAS GIVEN THE FULL SERVICE HISTORY SO I CAN VERIFY WHAT I SAID ABOVE. I AM AN ENGINEER AND A ASE CERTIFIED MASTER MECHANIC.

NHTSA ODI 11388578

FOR THE THIRD TIME THE VEHICLE HAS SHUT OFF WHILE DRIVING ON THE HIGHWAY, LOSING ALL POWER STEERING CAUSING A SAFETY ISSUE. THE AUTOMATIC LIGHTS HAVE ALSO SHUT OFF MULTIPLE TIMES AT NIGHT WHILE NEAR AND PASSING OTHER CARS. WE HAVE ALMOST BEEN STRUCK DUE TO THESE CONDITIONS.

NHTSA ODI 11387275

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OFF TO THE SHOULDER AND UPON INSPECTION, THE CONTACT'S HUSBAND DISCOVERED THAT THE FUEL LINE HAD DISCONNECTED CAUSING FUEL TO SPILL ALL OVER THE ENGINE COMPARTMENT. THE CONTACT'S HUSBAND RECONNECTED THE FUEL LINE AND THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY WHILE DRIVING 10 MPH, THE FAILURE RECURRED AND THE CONTACT'S HUSBAND RECONNECTED THE FUEL LINE FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO DAYTONA DODGE CHRYSLER JEEP RAM & FIAT (1450 N. TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124) AND REMAINED IN THE DEALER POSSESSION. THE VEHICLE WAS DIAGNOSED AND THE FUEL LINE WAS RESCUED TO THE FUEL RAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,581.*DT*JB

NHTSA ODI 11386674

ONE NIGHT 2 YEARS AGO I WAS DRIVING MY VAN. I DROVE IT AS USUAL ON MY DAILY ROUTINE. I WENT HOME AND ABOUT 30 MINUTES OF BEING HOME I WENT AND GOT IN MY VAN AND STARTED IT UP AND IT STARTED NORMALLY JUST AS IT ALWAYS DID. IT RAN FOR PRY 3 TO 5 SECONDS ONLY AND JUST DIED. I TRIED TO START IT BACK UP AND IT WOULD NOT START. TRIED STARTING IT FOR AN HOUR AND IT WOULD NOT START. THAT'S WHEN I RESEARCHED AND FOUND OUT ABOUT THE TIPM PROBLEM THAT DODGE HAS. I NEVER KNEW FOR SURE UNTIL RECENTLY IF THAT WAS INDEED WHAT THE PROBLEM WAS. UNTIL RECENTLY AND ONLY FOUND OUT BECAUSE I SOLD MY HOUSE AND HAD TO GET IT MOVED OUT OF MY GARAGE WHERE MY VAN SAT SINCE THE DAY IT DIED. I WAS NOT ABLE TO DRIVE MY VAN FOR PRY OVER 2 YEARS. MY VAN IS A 2013 AND HAS ABOUT 80,000 MILES ON IT. WE ARE THE ONLY OWNER. AFTER PAYING ALMOST $40,000 FOR A BRAND NEW VEHICLE I DEFINITELY DIDNT THINK I WOULD NOT BE VEHICLE LESS ANYTIME SOON. ONCE MY HOUSE WAS SOLD I HAD SOMEONE I KNEW COME TO TRY TO GET IT STARTED SO I COULD MOVE IT. A GUY LOOKED AT IT FOR A COUPLE DAYS BEFORE HE GOT IT STARTED. I WAS THRILLED. THAT'S WHEN I KNEW IT WASN'T THE FUEL PUMP THAT WENT OUT. TO GET IT STARTED WE HAD TO HOOK THE FUEL PUMP UP WITH A DIFFERENT WIRE THAT IS RAN TO ONE OF THE CIGARETTE LIGHTER SPOTS IN THE VAN. THAT WAS IN SEPTEMBER. THAT'S HOW I'VE BEEN DRIVING MY VAN SINCE. NOW THE OTHER DAY AS I DROVE OVER A BRIDGE MY VAN JUST DIED. REASON IS BECAUSE THE WIRE THAT IS PLUGGED INTO CIGARETTE LIGHTER TO FUEL PUMP GOT TO HOT AND BEGAN MELTING INSIDE THE CIGARETTE LIGHTER PLUGIN. THE WIRES BEGAN TO MELT AS WELL FROM BEING TO HOT. THIS IS VERY DANGEROUS AS IT CAN START A FIRE IN SOMEONES VEHICLE. SOMEONE CAN BE KILLED BECAUSE OF THIS AND IT CAN BE PREVENTED IF DODGE FIXED ALL THE VEHICLES WITH THIS SAME TIPM INSTEAD OF JUST SOME OF THE VEHICLES THAT THE RECALL WAS FOR.

NHTSA ODI 11384944

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT SHIFTED TO NEUTRAL WHILE THE VEHICLE WAS STILL IN MOTION TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND DROVE WITHOUT FURTHER ISSUE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. NYLE MAXWELL (14150 U S 79, TAYLOR, TX 76574, (512) 218-5300) WAS CONTACT AND STATED THAT THERE WERE NO RECALLS AND QUOTED REPAIRS OVER $3,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED THE ISSUE AS BEING THE IGNITION MODULE AFTER CONTACTING SEVERAL INDEPENDNENT MECHANICS. THE FAILURE MILEAGE 104,000.

NHTSA ODI 11384040