Apr 9, 2013Electrical systemVisibility & wipers
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE LANE DEPARTURE WARNING SYSTEM LIGHT ILLUMINATED AND REMAINED ILLUMINATED BUT THERE WAS NOT AN OBJECT NEAR THE VEHICLE. THE CONTACT ALSO STATED THAT THE SUNROOF COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF EITHER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.
NHTSA ODI 10505620
Mar 14, 2013Electrical systemVisibility & wipers
HVAC IS THREE ZONE AUTOMATIC CONTROL INTERMITTENTLY ALL VENTS ON DRIVER'S SIDE ONLY STARTS BLOWING IN COLD OUTSIDE AIR FIRST NOTICED WHEN DRIVING ON PENNSYLVANIA TURNPIKE IN 0 DEGREE WEATHER LEGS NUMB WITH BURNING, STINGING CHILL GLASS FOGS AND DOESN'T CLEAR WITH COLD OUTSIDE AIR BLOWING TOOK TO DEALER 4 TIMES FOR REPAIR AND WAS TOLD THEY COULD NOT FIX AND IT WAS CHRYSLER'S PROBLEM CHRYSLER'S FIELD REPRESENTATIVE TOLD ME CHRYSLER WAS AWARE OF PROBLEM AND IS WORKING ON IT BUT THERE IS CURRENTLY NO FIX (3/14/2013) HE IS REFERRING ME TO CHRYSLER'S LEMON LAW DEPARTMENT. CHRYSLER AND DEALER REFUSED TO TAKE THE VAN BACK OR EXCHANGE IT. *TR
NHTSA ODI 10502818
Mar 6, 2013Seats1 injury
DRIVING ON INTERSTATE WHEN 5 YEAR OLD GRANDDAUGHTER STARTED TO SCREAM. TURNED AND FOUND THAT THE DRIVER'S SIDE SECOND ROW SEAT HAD FOLDED ON HER AS THOUGH TO "STOW & GO". WAS SHOCKED THAT A) THE SEAT ALLOWS ITSELF TO FOLD WHEN OCCUPIED B) THERE IS NOT A SAFETY BUTTON ON IT THAT ENGAGES PREVENTING SEAT HANDLE FROM OPERATING AND FOLDING. CHILD HAD FALLEN ASLEEP AND STARTED TO SLIDE OFF SEAT. IN ORDER TO CORRECT HERSELF SHE PUSHED ON THE EDGE OF HER SEAT. THE SEAT APPEARED TO INTERPRET THIS AS A NEED TO "STOW & GO". CHRYSLER NEEDS TO RECALL THIS HANDLE AND BE FORCED TO REPLACE WITH A HANDLE WITH A SAFETY BUTTON OR REPLACE ALL THE SEATS WITH SEATS THAT ONLY FOLD WHEN NO WEIGHT ON THEM IS PRESENT. *TR
NHTSA ODI 10501885
Nov 19, 2012Visibility & wipersBody & structure
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DASHBOARD WOULD CAUSE A GLARE FROM THE LIGHTS REFLECTING FROM THE ROAD, PREVENTING THEM FROM SEEING THROUGH THE DRIVER'S SIDE WINDOW. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS DESIGNED IN THAT MANNER, BUT THEY WOULD FURTHER INSPECT THE VEHICLE. THE CONTACT HAD YET TO RECEIVE A RETURN CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 4,000. UPDATED 01/09/13*LJ UPDATED 1/9/2013*JS
NHTSA ODI 10485128