What 679 owners told NHTSA about the 2013 Chrysler Town And Country

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, A GRINDING NOISE EMITTED FROM THE VEHICLE BEFORE IT CAME TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER DEACTIVATED THE VENT WINDOW SWITCH UNTIL THE OFFICIAL REPAIRS COULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN THE CONSUMER STATED THE RECALL WAS FINALLY COMPLETED. UPDATED 04/07/15*JB

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE WINDOW SWITCH AS A TEMPORARY REMEDY. THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE PROBLEM WAS RESOLVED. UPDATED 04/09/15*JB

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

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TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN REMOVED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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AFTER ALMOST A MONTH AT THE DEALER, REPLACING THE WIRELESS IGNITION MODULE TWICE AND THE BATTERY... RUNNING ALL POSSIBLE TESTS, TODAY THEY BELIEVE THE ISSUE IS RELATED TO THE BAD TIPM... MY VAN WAS NOT PART OF THE RECALL FOR THE TIPM YET I HAVE THE SAME PROBLEM AS EVERYONE ELSE. MY VAN DIES EVERY 4 DAYS AND HAS BEEN SITTING AT THE DEALER FOR ALMOST A MONTH, I WAS CALLED 3 TIMES TO PICK IT UP AFTER BEING FIXED AND IT WAS DEAD IN THEIR PARKING LOT, AND DIED AN ADDITIONAL 4 MORE TIMES IN THEIR POSSESSION. LIKE CLOCK WORK, IT DIES EVERY 4 DAYS. LET'S HOPE THIS TIME THEY REALLY FOUND IT AND IF THEY DID WHY WAS MINE NOT PART OF THIS NATION WIDE RECALL FOR THIS ISSUE? CAR DIES, WON'T START, NO POWER EVERY 4 DAYS. *TR

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TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED RECALL NOTICE OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 9/20/2017*CN

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WAS STOP FOR RED AND THE VEHICLE SUDDENLY JERKED, SCARED ME THEN STARTED DRIFTING BACKWARD TAP THE VEHICLE BEHIND ME BUT THERE WAS NO DAMAGE TO IT. *TR

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TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) BACK IN JULY OF 2014. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE SWITCH AS A TEMPORARY REMEDY. A SECOND NOTIFICATION WAS MAILED TO THE CONTACT IN DECEMBER OF 2014 AND THE PARTS WERE STILL UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED 04/02/15*JB

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TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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WELL THIS IS MY 5TH COMPLAINT IN THE LAST TWO WEEKS. MY VEHICLE HAS BEEN IN THE DEALERSHIP FOR THE PAST TWO WEEKS, IT HAS BEEN TOWED, JUMPED AND BROUGHT IN SEVERAL TIMES. THIS IS THE 5TH TIME IN TWO WEEKS THAT MY CAR HAS BEEN IN THE DEALER FOR THE SAME EXACT ISSUE WITH NO FIX. I WAS CALLED THIS MORNING THAT IT WAS "FIXED" AND READY FOR PICKUP. I ARRIVED TONIGHT, GOT MY KEYS AND THE VAN IS DEAD AND WON'T START IN THE DEALER PARKING LOT. IT WAS BROUGHT IN THIS TIME (WELL ACTUALLY NEVER LEFT) SINCE LAST TIME DEALER CALLED SAYING IT WAS FIXED IT WAS DEAD IN THE PARKING LOT...AGAIN.. TWICE DEAD IN THEIR PARKING LOT "READY FOR PICKUP" THEY HAVE NOT FOUND THE PROBLEM BUT LIKE CLOCK WORK EVERY 4 DAYS IT IS DEAD. HERE GOES ROUND 6, PREPARE FOR MY NEXT COMPLAIN IN 6 DAYS SINCE THE PREVIOUS 5 STILL HAVE YET TO BE RESPONDED TO. *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... UPDATED 03/19/15*BF UPDATED 03/31/15*JB

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THIS IS MY THIRD COMPLAINT OF THIS ISSUE, AND ITS 7TH OCCURRENCE. FIRST TIME AT DEALERSHIP THEY COULD NOT FIND PROBLEM, ONLY TESTED BATTERY AND SAID IT WAS GOOD AND SENT ME BACK ON MY WAY. SECOND TIME AT DEALERSHIP, THEY THINK THEY FOUND THE PROBLEM AND PUT IN AN ENTIRE NEW WIRELESS IGNITION MODULE AND TWO NEW SETS OF KEYS, GO TO PICK IT UP TONIGHT ALL *FIXED* AND ITS DEAD...AGAIN...SAME AS BEFORE.. 7TH TIME IN TWO WEEKS, THIRD TIME AT CHRYSLER DEALERSHIP. CAR WILL NOT START, NO POWER, NO NOTHING, NO ATTEMPT. EVERYTHING IS TURNED OFF NIGHTLY, ALL INTERIOR LIGHTS, CABIN LIGHTS, RADIO, NOTHING PLUGGED IN LOCKED AND CHECKED AND DEAD IN THE MORNING. WHY MUST I KEEP GOING THROUGH THIS. HOW MANY TIMES AM I GOING TO BE STRANDED AND SIT AND WAIT HOURS TO BE TOWED AND GO THROUGH THIS OVER AND OVER AGAIN??? THIS IS A SAFETY ISSUE, WHAT IF NEXT TIME I AM STRANDED WITH MY YOUNG CHILDREN? BUT CHRYSLER CAN'T FIND ANYTHING/? *TR

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THEY WERE TO DISCONNECT THE SWITCH, BUT WERE UNABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE FOR THE REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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