Home · 2013 Chrysler Town And Country · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10705818
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10705942
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10705687
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10705310
NOTHING. THAT IS THE PROBLEM. I WAS NOTIFIED IN MAY, 2014 ABOUT THE SWITCH. THE DEALER DISCONNECTED THE SWITCH IN JUNE. NOW, I GET A "NEW" NOTICE WITH SAME INFORMATION SHOWING NOTICE DATE OF "DEC 2014". THAT IS NOT TRUE. I HAVE A 40,000 DOLLAR VEHICLE THAT HAS THE SWITCH DISCONNECTED FOR ALMOST A YEAR!!!!! WHEN I WENT THERE RECENTLY, THEY SAID THEY COULD NOT RECONNECT!!! THAT IS [XXX], SIR! FURTHERMORE, I BELIEVE THE DEALER HAS BEEN TAKING CREDIT FOR THIS ACTION MORE THAN ONE TIME, RECENTLY (APRIL, 2015) SHOWING ON AN OIL CHANGE RECEIPT WHERE THE SWITCH WAS DISCONNECTED BY THE TECHNICIAN. THE SWITCH HAS BEEN DISCONNECTED SINCE JUNE 2014. PLEASE NOTIFY OWNERS TO HAVE THEIR CARS RECONNECTED UNTIL PART IS IN, IF THEY WISH TO---I HAVE NOT HAD THE USE OF REAR VENT SINCE JUNE, 2014. NOW, I JUST RECEIVED ANOTHER, SAME NOTICE, FOR DISCONNECT OF SAME SWITCH. CHRYSLER IS VIOLATING SOME LAW, I AM SURE, BUT DO NOT KNOW HOW YOU CAN SEND OUT A NOTICE TO HAVE REPAIRS DONE IN 2014, THEN, SEND ANOTHER ONE A YEAR LATER LIKE AS IF IT DID NOT HAPPEN, THEN THE DEALER GETS PAID THREE TIMES FOR ONE ACTION. I WANT THE SWITCH RECONNECTED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10705083
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN JANUARY OF 2015. THE DEALER STATED THAT THE PART TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10704377
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH DOWNHILL, THE VEHICLE STARTED SMOKING AND SLID ON A PATCH OF BLACK ICE. THE VEHICLE CRASHED INTO A PHONE POLE. THE CONTACT STATED THAT THE DRIVER AND THE PASSENGERS EXITED THE VEHICLE BEFORE THE VEHICLE EXPLODED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE DRIVER AND THE FRONT SEAT PASSENGER WERE INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA ODI 10704403
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN
NHTSA ODI 10704154
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE PASSENGER SIDE MIRROR FAILED TO ADJUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10704225
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACTS STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10704230
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 09/18/15 *JS
NHTSA ODI 10704267
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT INDICATED THAT, AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10703871
MY CHRYSLER TOWN AND COUNTRY 2013 WAS RECALLED FOR A REAR QUARTER WINDOW SWITCH. P25/NHTSA 14V-234. I HAVE WAITED FOR OVER A YEAR FOR THE PART AND IT STILL HAS NOT COME IN. NO ONE AT CHRYSLER WANTS TO DEAL WITH THE PROBLEM. *TR
NHTSA ODI 10703968
BACK IN JULY 2014, WE RECEIVED A RECALL NOTICE FOR REPLACEMENT OF REAR QUARTER VENT WINDOW SWITCH. I HAVE CALLED OUR LOCAL DEALER 3-TIMES AND TOOK MY VAN TO THEM TO HAVE MY WINDOWS DISCONNECTED. THEY SAID THEY WOULD NOTIFY ME WHEN A NEW SWITCH WAS AVAILABLE. SINCE THEN WE RECEIVED 2 MORE RECALL NOTICES AND NOW I WOULD LIKE TO KNOW WHY IT IS TAKING 9 MONTHS AND STILL NO FIX. THIS SEEMS LIKE A LITTLE MUCH. THIS IS MY SECOND TOWN AND COUNTRY AND HAVE BEEN PLEASED WITH THE PERFORMANCE BUT THE RECALL FIX HAS ME THINKING IT MAY BE TIME TO TRADE. WILL SOMEBODY LET ME KNOW WHAT IS GOING ON????? THANK YOU, [XXX] E-MAIL= [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10703768
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10703480
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A RED LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI 10703324
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10703407
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10703178
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/26/15*CN UPDATED 05/29/15*JB
NHTSA ODI 10703205
ON THREE DIFFERENT OCCASIONS, THE ENGINE HAS SHUT OFF WHILE DRIVING. AS HIGH AS 45 MPH. I HAVE FULL DASH FUNCTIONALITY THE ONLY WAY I KNOW THE CAR HAS STALLED IS THE SPEEDOMETER IS GOING DOWN AS I TRY TO ACCELERATE. I ALSO LOSE ALL POWER STEERING AND BRAKING. THUS FAR, I HAVE BEEN LUCKY ENOUGH TO BE ABLE TO GET THE CAR INTO PARKING LOTS TO PUT IT IN PARK AND RESTART THE CAR. TOOK THE CAR IN FOR REPAIR AFTER RECEIVING ERROR CODE P0018 CRANKSHRFT.CAMSHAFT POSITION CORRELATION BANK 2 SENSOR. WAS TOLD THE CAR WAS REPAIRED, TWO WEEKS LATER, THE ENGINE SHUT OFF AGAIN WITH THE SAME ERROR CODE. *TR
NHTSA ODI 10702471
TL*THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. D
NHTSA ODI 10702485
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10702248
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10701976
2013 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO LACK OF REPLACEMENT PART TO COMPLETE RECALL NOTICE. *SMD
NHTSA ODI 10679173
2013 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT SWITCH RECALL NOTICE AND LACK OF PARTS. *SMD RECALL # 14V234000. *JB
NHTSA ODI 10679186
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