Home · 2013 Chrysler Town And Country · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 9/25 *CN
NHTSA ODI 10749694
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10749879
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10749885
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 8/31/15 UPDATED 12/28/2015 *JS
NHTSA ODI 10749503
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10749225
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10749231
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN 2010. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10747729
WHILE DRIVING THIS VEHICLE ON THE EXPRESSWAY, WIPERS STARTED FIRST, WINDOW ACTIVATED, AIRBAG FAILURE LIGHT, ALL DASH LIGHTS FLASHING ON AND OFF, SPEED AND TACH. FAILURE, WAS ABLE TO GET TO THE SIDE OF A FOUR LANE HIGHWAY WITHOUT GETTING HIT. ON TURNING THE VEHICLE OFF IT WOULD NOT RE-START. ABOUT 30 MIN. LATER, IT STARTED, HOWEVER, HAD A TOTAL LOSS OF SPEED, TACH, DASH LIGHTS FLASHING, WIPERS, WINDOW CONTROL FAILURE IN THE DOWN POSITION, AIRBAG FAILURE WARNING, NO TURN SIGNALS OR HEAD LIGHTS. AT DEALER: VEHICLE STILL IN WARRANTY AND A WEEK AFTER DROP OFF TOLD IT WAS THE TIPMS COMPUTER AND NEEDED TO BE REPLACE. A WEEK LATER NO PARTS WITH A PROJECTED DATE OF (ON INDEFINITE BACK ORDER), DEALER WOULD NOT PROVIDE A VEHICLE. CALL CHRYSLER AT 800.992-1997 AND 800-247-8753, NO HELP AT ALL, JUST KICKED THE CAN DOWN THE ROAD AND PLAYED ROPE A DOPE FOR 3 HOURS ON THE PHONE! STILL PAYING HUNDREDS A MONTH FOR THE CAR THAT WE CAN NOT DRIVE AND PAYING 300 WEEK FOR A RENTAL. LAST CHRYSLER WE WILL HAVE AND NEED TO DUMP THIS ONE !!!
NHTSA ODI 10745856
2013 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH REPLACEMENT PARTS ISSUE. *SMD THE CONSUMER STATED IT HAS BEEN OVER A YEAR, AND THE PARTS ARE STILL NOT AVAILABLE. *JB
NHTSA ODI 10743242
THE ENGINE DIED IN HEAVY, SLOW MOVING TRAFFIC NEAR NASHVILLE, TN
NHTSA ODI 10743341
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE RECEIVED THE INTERIM REPAIR, BUT THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR FINAL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10735995
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10735815
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10735425
FAILED TO STAY SHUT OFF AFTER BEING PARKED IN THE GARAGE, EVIDENTLY RAN OUT OF GAS. I OPENED THE GARAGE DOOR THE NEXT MORNING TO OVER 120 DEGREES, THE VAN STEERING WHEEL WAS TO HOT TO TOUCH, I PUSHED THE START BUTTON AND THE SCREEN SAID "SYSTEM IS HOT" . I KNOW I HAD SHUT THE VAN OFF BECAUSE THE RADIO STOPS PLAYING WHEN YOU OPEN THE DOOR AFTER TURNING IT OFF. NOW THE VAN WON'T RUN. I HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT COULD HAVE BURNED MY HOME DOWN! AFTER CHECKING COMPLAINTS ONLINE COULD THIS BE AN ISSUE WITH TIPM? IS THERE A RECALL FOR THIS YET?
NHTSA ODI 10734661
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 13V291000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 13V291000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT REPORTED THAT ON ONE OCCASION THE EXTERIOR LIGHTING OF THE VEHICLE FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10733589
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DISCONNECTED THE REAR QUARTER PANEL VENT SWITCH SEVERAL MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/5 UPDATED 11/08/2017*CN
NHTSA ODI 10733180
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10732307
ALL THE WARNING LIGHTS TURN ON AND THE WIPER STARTS WORKING, ALL THE GAUGES STOP AND THE AC AND DVD TURNS OFF, BOUGT THIS CAR FROM FUCCILLO NISSAN IN LATHAM ON 06/12/2015, SO FAR ITS THE 5TH TIME I HAVE TOLD THEM ABOUT THE PROBLEM AND TILL DATE THEY CANT DO ANYTHING TO DUPLICATE THE PROBLEM, SHOWED THEM VIDEOS OF IT WHEN IT STARTS TO HAPPEN... THEY WONT FIX IT OR GET IT FIXED, SERVICE DEPARTMENT AND THERE GENERAL SALES MANAGER KEEPS TELLING ME TO TAKE IT TO CHRYSLER TO GET IT FIXED, ITS STILL UNDER WARRANTY FROM THE DEALER
NHTSA ODI 10730724
AT MULTIPLE TIMES WHEN PUTTING MY VAN INTO DRIVE IT MAKES A HARD CLUNK AND HAS BEEN MAKING A "CHIRPING" SOUND. TOOK IT TO DEALER THAT I JUST BAUGHT IT FROM. AND THEY CLAIM NOTHING IS WRONG AND COULD NOT DUPLICATE MY COMPLAINTS. ALSO HAS A VERY STRONG BURNING PLATINUM ODER WHEN DRIVING.
NHTSA ODI 10730469
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO HAVE THE REPAIR COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN
NHTSA ODI 10730093
SAFETY RECALL ON REAR QUARTER VENT WINDOW MAY OVERHEAT, RECALL DATE WAS JUNE 11TH 2014, ITS OVER A YEAR AND THE PARTS TO REPAIR THE PROBLEM ARE STILL NOT AVAILABLE
NHTSA ODI 10730124
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10730141
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10726225
2013 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO COMPLETE RECALL NOTICE #14V-234. *SMD
NHTSA ODI 10726040
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10724881
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